AT&T CL82309 - DECT 6.0 User Manual page 62

Appendix D
Troubleshooting
My calls cut in
and out while I'm
using my cordless
handset.
• You may have too many extension phones on your
telephone line to allow all of them to ring
simultaneously. Try unplugging some of the other
phones.
• The layout of your home or office might be limiting
the operating range. Try moving the telephone base
to another location, preferably on an upper floor.
• If the other phones in your home are having the same
problem, contact your local telephone company
(charges might apply).
• Test a working phone at the phone jack. If another
phone has the same problem, contact your local
telephone company (charges might apply).
• Other electronic products can cause interference with
your cordless phone. Try installing your phone as far
away as possible from electronic devices such as
television sets, VCRs, or other cordless telephones.
• Re-install the battery, and place the cordless handset
in the telephone base. Wait for the cordless handset
to re-establish its connection with the telephone
base. Allow up to one minute for this to take place.
• Your line cord might be malfunctioning. Try installing
a new line cord.
• Other electronic products can cause interference with
your cordless phone. Try installing your phone as far
away from the following electronic devices as
possible: television sets, VCRs, or other cordless
telephones.
• Do not install this phone near a microwave oven or
on the same electrical outlet. You might experience
decreased performance while the microwave oven is
operating.
• If you plug your phone in with a modem or surge
protector, plug the phone (or modem/surge
protector) into a different location. If this does not
solve the problem, re-locate your phone or modem
farther apart from one another, or use a different
surge protector.
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