AT&T CL82309 - DECT 6.0 User Manual page 59

Appendix D
Troubleshooting
I cannot dial out.
My cordless
handset isn't
performing
normally.
SEARCHING FOR
BASE appears on
my cordless
handset.
• First try all the suggestions above.
• Make sure you have a dial tone before dialing. The
cordless handset might take a second or two to find
the telephone base and produce a dial tone. This is
normal. Wait an extra second before dialing.
• Eliminate any background noise. Noise from a
television, radio or other appliances might cause the
phone to not dial out properly. If you cannot
eliminate the background noise, first try muting the
cordless handset before dialing, or dialing from
another room with less background noise.
• If the other phones in your home are having the same
problem, contact your local telephone company
(charges might apply).
• Make sure you plug the power cord securely into the
telephone base. Plug the power adapter into a
different, working electrical outlet without a wall
switch.
• Move the cordless handset closer to the telephone
base. You might have moved out of range.
• Reset the telephone base. Unplug the electrical
power. Wait for 15 seconds then plug it back in.
Allow up to one minute for the cordless handset and
telephone base to reset.
• Other electronic products can cause interference to
your cordless phone. Try installing your phone as far
away from these types of electronic devices as
possible: television sets, VCRs, or other cordless
telephones.
• Ensure you plug the telephone base in properly and
the power is on.
• Place the cordless handset in the telephone base for
one minute to allow the cordless handset and base to
synchronize.
• Move the cordless handset closer to the telephone
base. You might have moved out of range.
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