AT&T CL82109 User Manual
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AT&T CL82109 User Manual

AT&T CL82109 User Manual

Dect 6.0 corded/cordless telephone/answering system with caller id/call waiting
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User's manual
CL82109/CL82209/CL82309/
CL82359/CL82409/CL82509/
CL82609/CL82659/CL82859
DECT 6.0 corded/cordless
telephone/answering system
with caller ID/call waiting

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Summary of Contents for AT&T CL82109

  • Page 1 User’s manual CL82109/CL82209/CL82309/ CL82359/CL82409/CL82509/ CL82609/CL82659/CL82859 DECT 6.0 corded/cordless telephone/answering system with caller ID/call waiting...
  • Page 2 AT&T product. You can also visit our website at www.telephones.att.com 1 (866) 288-4268 Model #: CL82109 (one handset) CL82209 (two handsets) CL82309/CL82359 (three handsets) CL82409 (four handsets) CL82509 (five handsets)
  • Page 3 Quick start guide CL82109/CL82209/CL82309/ CL82359/CL82409/CL82509/ CL82609/CL82659/CL82859 DECT 6.0 corded/cordless telephone/answering system with caller ID/call waiting Cordless handset (One for CL82109) (Two for CL82209) (Three for CL82309/CL82359) (Four for CL82409) (Five for CL82509) (Six for CL82609/CL82659) (Eight for CL8359) Battery for cordless handset...

  • Page 4: Table Of Contents

    User’s manual CL82109/CL82209/CL82309/ CL82359/CL82409/CL82509/ CL82609/CL82659/CL82859 DECT 6.0 cordless telephone/ answering system with caller ID/call waiting Table of contents Getting started Quick reference guide - handset... 1 Quick reference guide - telephone base ... 3 Installation ... 4 Telephone base & charger installation...
  • Page 5 Caller ID About caller ID... 33 Information about caller ID with call waiting ... 33 Caller ID history... 34 How the caller ID history (call log) works... 34 Caller ID operation... 35 Memory match... 35 Missed (new) calls indicator... 35 To review the caller ID history ..

  • Page 6: Getting Started

    Getting started Quick reference guide - handset CHARGE indicator On when the handset is charging in the telephone base or charger. CID/-VOLUME Press CID to show caller ID history (page 36). Press to scroll down while in menus. While entering names or numbers, press to move the cursor to the left.

  • Page 7: Main Menu

    Getting started Quick reference guide - handset Main menu > Highlights a menu item ?!BOT/TZTUFN EJSFDUPSZ Main menu ANS. SYSTEM (page 39) DIRECTORY (page 28) CALL LOG (page 33) RINGER VOLUME (page 10) RINGER TONE (page 10) KEY TONE (page 11) LCD LANGUAGE (page 11) SET DATE/TIME (page 12) CLR VOICEMAIL (page 13)

  • Page 8: Quick Reference Guide - Telephone Base

    Getting started Quick reference guide - telephone base VOICEMAIL indicator Flashes when you have new voicemail. Voicemail service is offered by your local telephone company, and is different from answering system messages (page 13). MESSAGE COUNTER Number of messages (or during playback, message number currently playing).

  • Page 9: Installation

    Getting started Installation You must install and charge the handset battery before using the cordless handset. Install the telephone base close to a telephone jack and a power outlet not controlled by a wall switch. The telephone base can be placed on a flat surface or vertically mounted on the wall (see page 8).

  • Page 10: Telephone Base & Charger Installation

    Getting started Telephone base & charger installation Install the telephone as shown below. The telephone base is ready for tabletop use. If you want to change to wall mounting, see page 8 for details. 1. Plug one end of the telephone line cord into the telephone jack on the bottom of the...

  • Page 11: Battery Installation And Charging

    Getting started Battery installation and charging Install the battery as shown on the next page. Once you have installed the battery, the screen indicates the battery status (see table below). If necessary, place the handset in the telephone base or charger to charge the battery.
  • Page 12 Getting started Battery installation and charging Step 1 Plug the battery connector securely into the socket inside the handset battery compartment, matching the color-coded label. Insert the supplied battery with the label THIS SIDE UP facing up as indicated. Step 3 Charge the handset by placing it face forward in the telephone base or charger.

  • Page 13: Installation Options

    Getting started Installation options Your telephone base is ready for tabletop use. If you want to mount your telephone on a wall, use the provided wall mount bracket to connect with a standard dual-stud telephone wall mounting plate. If you do not have this mounting plate, you can purchase one from many hardware or consumer electronic retailers.
  • Page 14 Getting started Installation options Wall mount to tabletop installation 1. If the telephone line cord and power adapter cord are bundled, untie them first. 2. Push the telephone base up to detach it from the wall mount bracket. Unplug the telephone line cord (or DSL filter) from the wall. Unplug the power adapter from the power outlet.

  • Page 15: Handset Settings

    Handset settings Telephone settings Use the menus to change the telephone’s settings. 1. Press MENU/ SELECT enter the main menu. 2. Press CID or DIR changed. When scrolling through the menu, the top menu item is always highlighted with a > symbol. 3.

  • Page 16: Key Tone

    Handset settings Telephone settings Key tone The handset is factory programmed to beep with each key press. If you turn off the KEY TONE, there are no beeps when you press keys. 1. Press MENU/ SELECT menu. 2. Use CID or DIR /SELECT.

  • Page 17: Set Date/Time

    Handset settings Telephone settings The answering system announces the day and time of the message prior to playing it. Before using the answering system, set the date and time as follows. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call.

  • Page 18: Voicemail (Visual Message Waiting) Indicator

    Handset settings Telephone settings Voicemail (visual message waiting) indicator If you subscribe to a voicemail service offered by your local telephone company, this feature provides a visual indication when you have new voicemail messages. The VOICEMAIL light on the telephone base flashes, and NEW VOICEMAIL and the NOTES: 1.

  • Page 19: Home Area Code

    Handset settings Telephone settings Home area code If you dial seven digits to make a local call (no area code required), enter your area code into the telephone as the home area code. When you receive a call from within your home area code, the caller ID history only displays the seven digits of the telephone number.

  • Page 20: Answering System Settings

    Handset settings Answering system settings Use the answering system menu to turn on or off the answering system, setup the announcement message, or change the number of rings, remote access code or message alert tone. 1. When the handset is in idle mode, press MENU/ menu.

  • Page 21: Announcement

    Handset settings Answering system settings Announcement Outgoing announcements play when calls are answered by the answering system. The telephone has a prerecorded outgoing announcement, “Hello. Please leave a message after the tone.” You can use this announcement, or record your own announcement. You can record an announcement up to 90 seconds.

  • Page 22: Number Of Rings

    Handset settings Answering system settings To delete your outgoing announcement: 1. When the handset is in idle mode, press MENU/ menu. 2. Press /SELECT again. MENU 3. Press CID or DIR /SELECT. MENU 4. Press CID or DIR /SELECT, the system announces, "To play, press 2. To record, MENU press 7."...

  • Page 23: Remote Access Code

    Handset settings Answering system settings Remote access code To access your answering system remotely from any touch tone phone, you need to enter a two-digit number (10-99). Unless you change it, the remote access code is 19. To change the remote access code: 1.

  • Page 24: Message Alert Tone

    Handset settings Answering system settings Message alert tone When the message alert tone is set to ON, and there is at least one new message, the telephone base beeps every 10 seconds. Unless you change it, the message alert tone is set to off. There is no audible alert at the handset.

  • Page 25: Telephone Operation

    Telephone operation Making, answering, and ending calls Making a call To make a call: • Press PHONE /FLASH telephone number. The screen displays the elapsed time as you talk (in hours, minutes and seconds). NOTE: Pressing provider does not affect the elapsed time. On-hook dialing (predialing) 1.

  • Page 26: Handset Operation

    Telephone operation Handset operation Speakerphone During a call, press and normal handset use. Press NOTES: If you use the speakerphone during LOW BATTERY mode, the handset is not lit except for the The speakerphone uses more power than the normal handset.

  • Page 27: Options While On Calls

    Telephone operation Options while on calls Volume control While on a call, press VOLUME-/ CID to decrease or press VOLUME+/ to increase the listening volume. NOTES: 1. Handset and speakerphone volume settings are independent. 2. When the volume reaches the minimum or maximum setting, you hear two beeps.

  • Page 28: Chain Dialing

    Telephone operation Options while on calls Chain dialing Use this feature to initiate a dialing sequence from the numbers in the directory, caller ID history, or redial memory while you are on a call. Chain dialing can be useful if you wish to access other numbers (such as bank account information or access codes) from the directory, caller ID history, or redial list.

  • Page 29: Multiple Handset Use

    (page 10). Join a call in progress (not available on model CL82109) You can conference with another system handset while on a call. If a handset...

  • Page 30: Intercom

    Multiple handset use Intercom Use the intercom feature for conversations between handsets. This feature is not available for model CL82109 unless you have purchased additional handsets (CL80109). You can buy additional expansion handsets (model AT&T CL80109) for this telephone base. You can register up to 12 handsets to the telephone base.
  • Page 31 Multiple handset use Intercom Answer an incoming call during an intercom call If you receive an incoming outside call during an intercom call, there is an alert tone. • To answer the call, press PHONE . The intercom call ends /FLASH automatically.

  • Page 32: Call Transfer Using Intercom

    Multiple handset use Call transfer using intercom Use the intercom feature to transfer an outside call to another system handset. This feature is not available for model CL82109 unless you have purchased additional handsets (CL80109). 1. During a call, press INT.

  • Page 33: Directory

    Directory About the directory Shared directory The directory is in the telephone base and is common for all handsets. Changes made to the directory from any handset apply to all. NOTE: Only one handset can review the directory at a time. If another handset tries to enter the directory, the screen shows NOT AVAILABLE AT THIS TIME.

  • Page 34: Create Directory Entries

    Directory Create directory entries To create a new directory entry 1. Press MENU/ SELECT 2. Press CID or DIR press /SELECT. MENU 3. Press CID or DIR 4. Press /SELECT. MENU 5. Enter the telephone number when prompted. • Use the dial pad to enter up to 30 digits. –...
  • Page 35 Directory Create directory entries 7. Enter the name when prompted. • Use the dial pad to enter a name (up to 15 characters). Each time you press a key, a character on that key appears. Additional key presses produce other characters on that key. See the chart below.

  • Page 36: Review Directory

    Directory Review directory To review directory entries 1. Press DIR when in idle mode to show the first entry in the directory. DIRECTORY EMPTY appears if there are no directory entries. -OR- You can also show the first entry in the directory by pressing MENU/ when in idle mode, then press SELECT...

  • Page 37: To Dial, Delete Or Edit Entries

    Directory To dial, delete or edit entries To dial, delete or edit a directory entry (name and number), the entry must be on the handset. Use the directory review or search (page 31) to show an entry. Display dial To dial a displayed number from the directory, press SPEAKER.

  • Page 38: Caller Id

    Caller ID About caller ID This product supports caller ID services that most local telephone service companies provide. Depending on your service subscription, you might see the caller’s number, or the caller’s name and number from the telephone company after the first or second ring. Caller ID allows you to see the name, number, date, and time of calls.

  • Page 39: Caller Id History

    Caller ID Caller ID history How the caller ID history (call log) works The telephone stores caller ID information about the last 50 incoming calls in the telephone base. Entries are stored in reverse chronological order. The phone deletes the oldest entry when the log is full to make room for new calls.

  • Page 40: Caller Id Operation

    Caller ID Caller ID operation Memory match If the incoming telephone number exactly matches a telephone number in your directory, the name that appears on the screen matches the corresponding name in your directory. For example, if Christine Smith calls, her name appears as Chris if this is how you entered it into your directory.

  • Page 41: To Review The Caller Id History

    Caller ID Caller ID history To review the caller ID history 1. When a handset is in idle mode, press the caller ID history in reverse chronological order starting with the most recent call. -OR- You can also review the caller ID history by pressing /SELECT, then press MENU >CALL LOG, then press...

  • Page 42: Dial A Call Log Entry

    Caller ID Caller ID history Dial a call log entry 1. When in the call log, press 2. Press PHONE/ FLASH Delete entries • Press /DELETE to delete the shown entry from the caller ID history. MUTE • Follow the steps below to delete all caller ID history. 1.

  • Page 43: Reasons For Missing Caller Id Information

    Caller ID Reasons for missing caller ID information There are also occasions when other information or no information shows for various reasons: On-screen message QSJWBUF! The caller prefers not to show the phone number. OVNCFS QSJWBUF! The caller prefers not to show the name. OBNF QSJWBUF! The caller prefers not to show the phone number and...

  • Page 44: Answering System

    Answering system About the answering system Answering system and voicemail Your telephone has both a digital answering system and voicemail indication. Most telephone companies offer voicemail services (fees may apply). Your telephone’s answering system and voicemail indication are independent features. Each alerts you to new messages differently. For more information on the voicemail indicators, see page 13.

  • Page 45: New Message Indication

    Answering system About the answering system New message indication The message window on the telephone base flashes and shows on the handset when there are new answering system messages. If the new message alert tone is turned on, the telephone base beeps every 10 seconds when there are unreviewed messages.

  • Page 46: Message Playback

    Answering system Message playback If you have new messages, you hear only the new messages (oldest first). If there are no new messages, the system plays back all the messages (oldest first). When playback begins, the total number of messages is announced. Before each message, you hear the day and time of the recording.

  • Page 47: Options During Playback

    Answering system Message playback Options during playback When a message is playing, you can adjust the playback volume, skip, repeat, or delete the message. When messages are playing on the telephone base: • Press VOLUME • Press SKIP to skip to the next message. •...

  • Page 48: Recording & Playing Memos

    Answering system Recording & playing memos Memos are messages you record at a handset. You can save, play back or delete them like incoming messages. You can record a memo as a reminder to yourself, or leave a message for others who use the answering system. To record a memo: 1.

  • Page 49: Base Message Counter Displays

    Answering system Base message counter displays The base message counter shows the total number of answering system messages. See the table below for other message counter displays. Message counter displays No messages. 1 (flashing) You need to set the clock (page 12). 2.::! Total number of old messages and memos, or message number currently playing during old message playback.

  • Page 50: Remote Access

    Answering system Remote access You can reach your answering system remotely by dialing your home telephone number from any touch-tone telephone. To remotely reach your answering system: 1. Dial your telephone number from any touch-tone telephone. 2. When the system answers, enter the two digit remote access code (19 is the default code, see page 18 to change it).
  • Page 51 Answering system NOTES: 1. If you do not enter a valid remote access code, the system answers the call automatically. 2. If you pause for more than four seconds during remote access, you hear a help menu listing all features and commands. If there is no command for another 20 seconds, the call ends automatically.

  • Page 52: Appendix A Alert Tones And Lights

    Appendix A Alert tones and lights Screen icons Battery status - battery is charging (animated display). Battery status - low battery (flashing); place handset in telephone base or charger to recharge. SPEAKERPHONE - the speakerphone is in use. Ringer off - the handset ringer is off. NEW VOICEMAIL - there are new voicemail from the local telephone company.

  • Page 53: Appendix B Handset Display Screen Messages

    Appendix B Handset display screen messages Screen display messages BMSFBEZ!TBWFE DBMM!MPH!FNQUZ DBMM!USBOTGFSFE DBMMJOH! IBOETFU!Y (For systems with three or more handsets) DBMMJOH! PUIFS!IBOETFU (For system with two handsets) DIBSHJOH DPOOFDUJOH/// EJSFDUPSZ!FNQUZ FOEFE IBOETFU!Y! JT!DBMMJOH! (For systems with three or more handsets) IBOETFU!Y! SFHJTUFSFE JODPNJOH!DBMM...
  • Page 54 Appendix B NVUFE OFX!WPJDFNBJM! OP!MJOF OP!TJHOBM-!DBMM! FOEFE OPU!BWBJMBCMF BU!UIJT!UJNF PUIFS!IBOETFU! JT!DBMMJOH! (For system with two handsets) PVUTJEF!DBMM ++!QBHJOH!++ QIPOF QMBDF!JO! DIBSHFS SJOHFS!NVUF TBWFE TQFBLFS USBOTGFS!UP; (For systems with three or more handsets) VOBCMF!UP!DBMM! USZ!BHBJO VOBCMF!UP!TBWF The microphone is off. There are new voicemail messages. There is no telephone line connection.

  • Page 55: Appendix C Expansion Handset

    To register a new handset, see page 51. The handset with the CL82109 comes as HANDSET 1. You can register up to 11 additional handsets to the telephone base, and the handset numbers are in numerical order (HANDSET 2, HANDSET 3, HANDSET 4 and so on).

  • Page 56: To Register A Handset To Your Telephone Base

    Appendix C Expansion handset Adding and registering handsets (optional) Handsets purchase separately (AT&T CL80109) need to be registered to the telephone base before use. When first purchased, all expansion handsets show NOT REGISTERED on the screen. New handset may need to be charged without interruption for at least 10 minutes before registering to the telephone base.

  • Page 57: To Deregister All Handsets

    Appendix C Expansion handset Deregistering a handset You can deregister handsets. You may need to deregister your handsets if: You have twelve registered handsets and need to replace a handset. -OR- You wish to change the designated handset number of your registered handsets.

  • Page 58: Appendix D Troubleshooting

    Appendix D Troubleshooting If you have difficulty with your phone, please try the suggestions below. For Customer Service, visit our website at 1 (800) 222-3111 My phone doesn’t work at all. I cannot get a dial tone. www.telephones.att.com 1 (866) 288-4268 .
  • Page 59 Appendix D Troubleshooting • First try all the suggestions above. I cannot dial out. • Make sure you have a dial tone before dialing. The • Eliminate any background noise. Noise from a • If the other phones in your home are having the same My cordless •...
  • Page 60 Appendix D Troubleshooting The handset Unplug the battery from the handset and plug it back in screen shows (page 6). The screen should now show NOT PRESS HNDST REGISTERED and you can follow the registration LOC 4 SEC ON instructions on page 51. BASE and the handset is out of the telephone...
  • Page 61 Appendix D Troubleshooting I get noise, static, • If you subscribe to high-speed Internet service (digital or weak signals even when I’m near the telephone base. • You may be able to improve the performance of your • Other electronic products can cause interference to •...
  • Page 62 Appendix D Troubleshooting • Disconnect the telephone base from the telephone I hear other calls while using my phone. My cordless • Make sure that the ringer is not off. Refer to Ringer handset does not ring when I • Make sure you plug in the telephone line cord receive a call.
  • Page 63 Appendix D Troubleshooting • Other electronic products can cause interference with My calls cut in and out while I’m using my cordless handset. • Do not install this phone near a microwave oven or • If you plug your phone in with a modem or surge •...
  • Page 64 Appendix D Troubleshooting System does not receive caller ID when on a call. Incomplete messages. Difficulty hearing messages. System does not answer after correct number of rings. System announces “Time and day not set.” • If you subscribe to high-speed Internet service (digital subscriber line - DSL) through your telephone lines, you must install a DSL filter between the telephone base and the telephone wall...
  • Page 65 Appendix D Troubleshooting System does not • Make sure you enter your remote access code respond to remote commands. • Make sure you are calling from a touch-tone phone. • The answering system might not detect the remote • There may be interference on the phone line you are •...

  • Page 66: Appendix E Maintenance

    Appendix E Maintenance Taking care of your telephone • Your cordless telephone contains sophisticated electronic parts, so you must treat it with care. • Avoid rough treatment. • Place the handset down gently. • Save the original packing materials to protect your telephone if you ever need to ship it.

  • Page 67: Important Safety Information

    Appendix F Important safety information This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information •...

  • Page 68: Precautions For Users Of Implanted Cardiac Pacemakers

    Appendix F Important safety information • Potential TV interference: Some cordless telephones operate at frequencies that may cause interference to TVs and VCRs. To minimize or prevent such interference, do not place the telephone base of the cordless telephone near or on top of a TV or VCR. If interference is experienced, moving the cordless telephone farther away from the TV or VCR will often reduce or eliminate the interference.

  • Page 69: Fcc Part 68 And Acta

    Appendix G FCC part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX.

  • Page 70: Fcc Part 15

    Appendix H FCC part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation.

  • Page 71: Appendix I Limited Warranty

    Appendix I Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to: In the United States of America, visit www.telephones.att.com 1 (866) 288-4268 1. What does this limited warranty cover? The manufacturer of this AT&T-branded product warrants to the holder of a valid proof of purchase (“CONSUMER”...
  • Page 72 Appendix I Limited warranty • PRODUCT returned without valid proof of purchase (see item 6 below); or • Charges for installation or setup, adjustment of customer controls, and installation or repair of systems outside the unit. 5. How do you get warranty service? To obtain warranty service in the United States of America, visit www.telephones.att.com 1 (866) 288-4268...

  • Page 73: Technical Specifications

    Appendix J Technical specifications RF frequency band Channels Operating temperature Telephone base voltage (AC voltage, 60Hz) Telephone base voltage (AC adapter output) Handset voltage Charger voltage (AC adapter output) Operation Talk time (handset) Talk time (speakerphone) Standby * Operating times varies depending on your actual use and the age of the battery. DECT 6.0 digital technology The AT&T DECT 6.0 products offer unsurpassed range performance and sound clarity.

  • Page 74: Index

    Index Alert 47 Alert tones, 47 Answering calls, 20 Answering system, 39 Auto off, 20 Battery charging, 6 Battery installation, 6 Call intercept, 40 Call screening, 40 Call transfer using intercom, 27 Call waiting, 22 Caller ID (CID), add entries to phone directory, delete entries, 37 dial entries, 37 review entries, 36...
  • Page 75 Making calls, 20 Memory match, 35 Memos, 43 Message, Alert tone, 19 Counter display, 40 Playback, 41 Mute, 22 Names, Enter into directory, 30 Search for, 31 Number of rings, 17 On-hook dialing, 20 Outgoing announcement, 16 Paging tone, 24 Power adapter, 5 Predialing, 20 Quick reference guide, 1-3...

  • Page 76: Remote Access Wallet Card

    Record announcement ... *7 Turn system off or on ... 0 End remote access call... 8 (or hang up) Model name: CL82109/CL82209/CL82309/CL82359/CL82409/ Type: DECT 6.0 cordless telephone/answering system with © 2008-2009 Advanced American Telephones. All Rights Reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to Advanced American Telephones, San Antonio, TX 78219.
  • Page 77 www.telephones.att.com © 2008-2009 Advanced American Telephones. All Rights Reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to Advanced American Telephones, San Antonio, TX 78219. Printed in China. Issue 6 AT&T 09/09.

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