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Warranty Service Information
Online Warranty Support:
Customers can place warranty service requests online using the
Online Warranty Service Request Form. This form is available
online at: http://www.ati.com/online/warrantyform
Please be prepared to enter all required information. Once
completed, the form will be submitted to ATI for processing.
After ATI Technical Support receives your request an RMA
(Return Merchandise Authorization) number will be issued out
to you. This must be obtained before you will be able to submit
your defective product to ATI for repair.
Advanced Parts Replacement Service
FireGL customers have the option of Advanced Parts
Replacement to minimize downtime for design professionals.
For Advanced Parts Replacement service instructions contact
one of our Customer Care Representatives using one of the
aforementioned means.
Warranty Information
Should the product, in ATI's opinion, malfunction within the
warranty period, ATI will at its discretion repair or replace the
product upon receipt with an equivalent. Any replaced parts
become the property of ATI. This warranty does not apply to the
software component of a product or a product which has been
damaged due to accident, misuse, abuse, improper installation,
usage not in accordance with product specifications and
instructions, natural or personal disaster, or unauthorized
alterations, repairs, or modifications.
For a detailed description of the ATI Hardware Warranty
Service Statement visit:
http://www.ati.com/online/warranty/statement
Reference
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