Understanding Led Sequences; Led Sequences - HP DW017B - StorageWorks Ultrium 448 Tape Drive User Manual

1.
Check through the media chapter on
2. Check that you are using an Ultrium cartridge. Compatible media can be recognized by the Ultrium
logo, which is the same as the logo on the front of your drive.
3.
Use the correct media type (see
• Ultrium 1.6 TB R/W or Ultrium 1.6 TB WORM cartridges with Ultrium 1760 tape drive
• Ultrium 800 GB R/W or Ultrium 800 GB WORM cartridges with Ultrium 920 tape drives
• Ultrium 400 GB R/W cartridges with Ultrium 448 tape drives
4.
Has the cartridge been write-protected, see
5.
Clean the tape heads with the cleaning cartridge, see
sure you are using the HP Ultrium Universal cleaning cartridge, C7978A.
6. If the Tape LED is flashing, the cartridge is probably faulty. Try using a different cartridge.
7. Try the operation again.
8.
If the problem still occurs and you have not yet replaced the cartridge, try using a different cartridge.
9. If the problem is still there, the problem probably lies with the drive or the host computer.
Has the drive been moved recently? Have any cables been disconnected and reconnected? Has the
environment changed—unusually hot, cold, damp or dry? Has there been dust or dirt near the drive.
Have reasonable precautions against static been taken?
The problem could lie with the drive:
1. Check the cables and connectors.
2.
Clean the tape heads with the cleaning cartridge.
3. If the problem persists, check the environmental conditions against the specified limits, see table
above or refer to http://www.hp.com. Perhaps move the drive to a more suitable site.
Has a new operating system been installed in the host computer? Has new backup software been
installed?
The problem could lie with the host or the software. Consult the computer's operating manuals, the
software manual, or seek help from a service engineer.

Understanding LED sequences

The meaning of different patterns of LEDs is as follows:
Table 7 LED sequences
LED Sequence
All LEDs OFF.
Ready and Clean OFF.
Drive and Tape FLASH.
74
Troubleshooting
"Use the correct
Table 5 on page 60):
"Write protecting
Cause
Drive may not have power,
may be faulty or may have
been power cycled or reset
during a firmware upgrade.
The drive has failed to execute
power-on self test (POST).
media" on page 59.
cartridges" on page 62?
"Cleaning cartridges" on page 59. Make
Action required
Make sure the drive is switched on.The
power on/off switch on an external drive
incorporates a green LED.
Check the power cord connection and
replace the cable if necessary. On external
drives, you can use the power cord from
your monitor or another device to check that
the connection is working.
If the power supply is present and all LEDs
remain off, power cycle or reset the drive
(see "Problems with cartridges" on page 76).
If it still fails, call for service.
Power cycle or reset the drive (see
with cartridges" on page 76).
If the error condition reappears, call for
service.
"Problems