Gray Background; Incorrect Margins; Clipped Images; Blank Pages - Lexmark E360DN - Hv Taa/gov Compliant Troubleshooting Manual

4
Press the arrow buttons until Prt Quality Pgs appears,
and then press .
The print quality test pages print.
5
Press the arrow buttons until Exit Config Menu appears,
and then press .
Resetting the Printer appears briefly, and then
Ready appears.

Blank pages

Try one or more of the following:
•
Remove and reinstall the toner cartridge.
•
Remove and reinstall the photoconductor kit.
If the printer still prints blank pages, it may need to be serviced.
For more information, contact Customer Support.
Characters have jagged or uneven
edges
If you are using downloaded fonts, verify that the fonts are
supported by the printer, the host computer, and the software
program.

Clipped images

These are possible solutions. Try one or more of the following:
C
HECK THE GUIDES
Move the width and length guides in the tray to the correct
positions for the paper size loaded.
C P S
HECK THE APER IZE SETTING
Make sure the Paper Size setting matches the paper loaded in
the tray.

Gray background

•
For Windows users: From Print Properties, select a different
Toner Darkness setting before sending the job to print.
• For Macintosh users: From the print options, Copies & Pages,
or General pop-up menu, choose Printer Features, and then
choose the setting needed from the Toner Darkness pop-up
menu.
• From the printer control panel Quality menu, select a different
Toner Darkness setting before sending the job to print.

Ghost images

These are possible solutions. Try one or more of the following:
4
T
HE PHOTOCONDUCTOR KIT IS DEFECTIVE
Replace the photoconductor kit.
C M T
HECK THE EDIA YPE SETTING
•
For Windows users: From Print Properties, make sure the
Media Type setting matches the paper loaded in the tray.
• For Macintosh users: From the Print dialog, make sure the
Paper Type setting matches the paper loaded in the tray.
• From the printer control panel Paper menu, make sure the
Paper Type setting matches the paper loaded in the tray.

Incorrect margins

These are possible solutions. Try one or more of the following:
C
HECK THE GUIDES
Move the width and length guides in the tray to the correct
positions for the paper size loaded.
C P S
HECK THE APER IZE SETTING
Make sure the Paper Size setting matches the paper loaded in
the tray.
C P
HECK THE AGE SIZE SETTING
Before sending the job to print, specify the correct page size in
Print Properties, the Print dialog, or the software program.