Chapter 5
Getting Support and Service
Help-yourself troubleshooting
Call HP: HP support by phone
HP Jetdirect en3700 fast ethernet external print server
For information to solve problems and get your print server working, refer to the
Troubleshooting section in the HP Jetdirect CD-ROM en3700 User Guide for
interactive step-by-step troubleshooting procedures.
Highly trained technicians are ready to take your call.
NOTE: Telephone fees are the responsibility of the caller. Rates may
vary. Contact your local telephone company for current
rates.
For the most up-to-date HP support telephone numbers worldwide, visit Customer
Support (http://www.hp.com/cpso-support/guide/psd/expectations.html) to access a list
of regional telephone numbers.
In the USA and Canada, the support telephone number for HP Jetdirect products is:
1-800-HPINVENT (1-800-474-6836).
5-1