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Make sure that you are not filtering out the meeting when using the List Conferences page.
Check the date range and user filters.
Testing meetings from TMS to Lotus
To verify that meetings from TMS are being saved in Lotus, create a test meeting in TMS for a date in
the future using two systems that are integrated with Lotus. For a successful replication check that
after 5 minutes, the meeting shows up in the Reservation Database under Reservations > By Date or
Reservations > By Resource.
Process overview for meetings created in TMS
The steps taken when booking a meeting from TMS are described below. Use this workflow to help
diagnose where a failure is occurring if your test meeting does not complete successfully.
1.
A booking change of some type is made in TMS.
2.
TMS keeps a log of all booking activity.
3.
The Scheduled Synchronizer Agent is running on the Domino Server at 5 minute intervals and
keeps track of the last booking change relayed by TMS.
4.
At a timed mark, the Scheduled Synchronizer Agent runs and requests changes made since the
last saved change from TMS.
5.
TMS provides all the booking changes and the Lotus Integration package processes the changes
which are relevant for systems integrated with Lotus.
6.
The integration package directly modifies the reservations in the Reservation Database.
7.
If the test meeting does not carry through to the Domino Reservation Database, use the
symptoms and tips below to troubleshoot the issue.
Symptom:
Meetings do not show up in the Reservation Database Calendar.
Tips:
Make sure that test meeting participants are integrated with Lotus – check the ID of the Resource
Document for the site and verify that it matches the system ID for the system in TMS (Navigator
> Settings).
Check the Domino Server log for signs that the Scheduled Synchronizer Agent is running and it is
running at 5 minute intervals.
Symptom:
No signs in the Domino Server Log that the Scheduled Synchronizer Agent is running
Tips:
Verify that the Scheduled Synchronizer Agent is enabled according to the Lotus Integration
package instructions.
TANDBERG IBM Lotus Notes/Domino v 11.3 - Installation & getting started guide
Installation verification
Page 35 of 49
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