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Contact Information You can request your Tandberg Sales Representative or order them directly from Tandberg or Quantum. Telephone numbers and street addresses change frequently; for the latest, up-to-date contact information, visit: www.tandberg.com...
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Revision History All revisions made to this document are listed below in chronological order. Document Release Date Summary of Changes October 20, 2003 Initial Release per ECO C008211. 81-81201-01 Rev A01 October 2003...
HAPTER Introduction Chapter 1 Purpose and Scope This publication provides information about DLTSage™, a suite of preventive maintenance diagnostic software tools that enable users to more simply manage tape storage environments. This publication also provides information about the TapeAlert flags that are set by the DLTSage firmware.
Chapter 1: Introduction Chapter 3, “Features of DLTSage”—Provides information about the SDLT tape drive firmware, • TapeAlert flags and host responses, DLTSage xTalk, DLTSage iTalk, and Pocket DLTSage iTalk. Appendix A, “MAM Attributes and Diagnostic Information”—Provides information about • diagnostic levels, LOG SENSing tape drive conditions, and Medium Auxiliary Memory (MAM) Attributes.
HAPTER About DLTSage Chapter 2 Overview DLTSage comprises both SDLT tape drive firmware and Quantum host software enhancements that help you understand and manage how SDLT tape drives and SDLTtape media are used throughout the enterprise. DLTSage tape drive firmware capabilities provide: Automatic collection and continuous monitoring of more than 20 tape drive and media parameters.
TapeAlert flags if the usage or operating parameters exceed their thresholds Figure 2-1. DLTSage Architecture Overview : To download DLTSage xTalk, DLTSage iTalk or Pocket DLTSage iTalk, visit www.tandberg.com or www.dltsage.com. October 2003 81-81201-01 Rev A01...
DLTSage Integration Guide Enabling Technologies DLTSage uses the following technologies to monitor SDLT tape drives and media: TapeAlert Flags—notify the host application and library of current or impending problems with • the tape drive or media. DLTSage xTalk—provides host-based diagnostics for all operating environments through SCSI or •...
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Chapter 2: About DLTSage Notes October 2003 81-81201-01 Rev A01...
HAPTER Features of DLTSage Chapter 3 Overview The DLTSage firmware sets TapeAlert flags that the DLTSage host software, the ISV software, and the library controller can read independently. When a TapeAlert flag is set, it indicates that the DLTSage firmware has determined a specific condition related to the data cartridge or the SDLT tape drive itself. You can read these TapeAlert flags after the data cartridge is loaded, anytime during use, after an error (Check Condition Status) is reported, and you should definitely read them before unloading the data cartridge.
Chapter 3: Features of DLTSage 3.2.2 TapeAlert Flags TapeAlert flags report to the host or library that DLTSage has detected an issue where operation is affected by a specific condition related to the data cartridge or the tape drive itself. When a TapeAlert flag is set, DLTSage host software or ISV backup software instructs you to isolate the component that could be preventing a sucessful backup.
DLTSage Integration Guide Tape Drive and Media Related Problems Table 3-1 lists hypothetical scenarios and DLTSage firmware responses. Table 3-1. Firmware Responses to Tape Drive and Media Problems Recommended Application Client Problem Probable Cause TapeAlert Flag Flag Type Message The tape drive needs cleaning: 1.
Chapter 3: Features of DLTSage Temperature Thresholds DLTSage also monitors the internal temperature of the tape drive (for SDLT 600 tape drives only). Table 3-3 explains how this TapeAlert flag operates. Table 3-3. Temperature Thresholds Threshold TapeAlert Flag Set Description The 24th TapeAlert flag indicates that the tape drive is 3 ºC below the shutdown reaching its shutdown temperature.
DLTSage Integration Guide Table 3-4. Supported TapeAlert Flags Operating Parameters TapeAlert Flag Flag Type Description 01h Read warning Warning Read Warning Media exceeds recommended Tracking Servo Read 04h Media Critical usage parameters. Retire media immediately. DLTSage has detected that the Clean Drive Now 14h Clean now Critical...
Chapter 3: Features of DLTSage 3.2.4 Host Responses to TapeAlert Flags Table 3-5 lists suggested host responses to TapeAlert flags. Table 3-5. Host Responses to TapeAlert Flags TapeAlert Flag Flag Type Recommended Application Client Message (Host Response) Probable Cause 01h Read warning Warning The tape drive is having problems reading data.
DLTSage Integration Guide Benefits Offered by DLTSage Applications 3.3.1 DLTSage xTalk DLTSage xTalk evaluates your SDLT tape drive’s “health” and determines if it needs to be sent in for service. The application also provides detailed engineering tape drive analysis information, and the ability to quickly download updates to the firmware, online help, test scripts, release notes, and the application itself.
Chapter 3: Features of DLTSage Table 3-6. DLTSage xTalk Features and Benefits Feature Description Saves data. Scans the SCSI bus for devices. Helps you select a sequential tape drive device. Gathers specific device information. Determines whether the selected device is ready to be tested. Clears the xTalk window display.
The DLTSage iTalk application runs on the following Windows operating systems: 95, 98, NT 4.0, 2000, and XP. : For more information, go to www.tandberg.com or www.dltsage.com, download DLTSage iTalk, and refer to the built-in online help files. 81-81201-01 Rev A01...
Chapter 3: Features of DLTSage Figure 3-3 shows the DLTSage iTalk interface. Figure 3-3. DLTSage iTalk Main Window 3-10 October 2003 81-81201-01 Rev A01...
DLTSage Integration Guide Pocket DLTSage iTalk Pocket DLTSage iTalk is diagnostic software that allows you to test the integrity of your SDLT tape drive using a Pocket PC. This application uses the IR (Infrared) port on your Pocket PC to communicate with the tape drive.
Chapter 3: Features of DLTSage Table 3-7. DLTSage Pocket iTalk Icons and Functions Icon Description Establishes a direct connection from your pocket PC to the tape drive. Gathers specific device information. Allows you to view the following device status information: •...
PPENDIX MAM Attributes and Appendix A Diagnostic Information Diagnostic Levels A.1.1 DLTSage Firmware The DLTSage firmware provides three levels of diagnostics: Electronic (L1), Write/Read (L2), and Drive Health Check (L3). Table A-1 provides information about these diagnostics. Diagnostic queries are sent using the SEND DIAGNOSTIC command (1Dh). Similarly, the RECEIVE DIAGNOSTIC RESULTS command (1Ch) reports the test results.
MAM Attributes and Diagnostic Information LOG SENSing Tape Drive Conditions The types of diagnostic and status information SDLT tape drives provide are organized into several categories. These categories are based on the SCSI commands that retrieve information from the tape drive.
DLTSage Integration Guide A.2.2 MODE SENSE Command Pages The MODE SENSE command pages provide information about the current operating mode of the tape drive, including the number of write and read retries the tape drive performs before reporting an error, the density of the media currently loaded in the tape drive, and a wide variety of other configuration settings.
MAM Attributes and Diagnostic Information The total MB of data written to and read from the media during the most recent, • or current, load. Complete usage information for the media, including total MB of data written to and read from the •...
DLTSage Integration Guide Table A-3. Device Type Attributes (for MAM) Supported by the SDLTtape Drive Firmware (Continued) Attribute Attribute Identifier Name Length (bytes) Format 020Ah DEVICE VENDOR/SERIAL ASCII NUMBER AT LAST LOAD 020Bh DEVICE VENDOR/SERIAL ASCII NUMBER AT LOAD-1 020Ch DEVICE VENDOR/SERIAL ASCII NUMBER AT LOAD-2...
MAM Attributes and Diagnostic Information Table A-4. Host Type Attributes (for MAM) Supported by the SDLT Tape Drive Firmware Attribute Attribute Identifier Name Length (bytes) Format 0801h APPLICATION NAME ASCII 0802h APPLICATION VERSION ASCII 0803h USER MEDIUM TEXT LABEL TEXT 0804h DATE AND TIME LAST WRITTEN ASCII...
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