Related Manuals for Tandberg Data TANDBERG IBM LOTUS NOTES-DOMINO V 11.3 - INSTALLATION AND QUICK GUIDE 2010
Summary of Contents for Tandberg Data TANDBERG IBM LOTUS NOTES-DOMINO V 11.3 - INSTALLATION AND QUICK GUIDE 2010
- Page 1 TANDBERG IBM Lotus Notes/Domino v 11.3 Installation & getting started guide D13561.15 July 2010...
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Page 2: Table Of Contents
Enabling agents in Resource Database ....................30 Starting the Synchronizer ........................30 Post installation setup .......................31 Calendar options in the TANDBERG mail template ................31 TANDBERG IBM Lotus Notes/Domino v 11.3 - Installation & getting started guide Page 2 of 49... - Page 3 Synchronizing changes from TMS ......................38 Synchronizing changes to TMS ......................38 Communication between TMS and Domino ..................39 Appendix B - Modifying an existing Mail template to include the TANDBERG Advanced button functionality ....................40 APPENDIX C - Troubleshooting ..................42 Understanding log files ..........................
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Page 4: Table Of Figures
Figure 2: An updated java.policy file ..................... 11 Figure 3: An updated notes.ini file ......................12 Figure 4: The Files tab, with the two TANDBERG templates highlighted ..........13 Figure 5: Adding the user Id of the user completing the installation to the Full Access Administrators field ................................ -
Page 5: Introduction
This document describes the TANDBERG Lotus Notes/Domino integration installation process. This is an optional add-on component to TANDBERG Management Suite (TMS), which gives users the ability to schedule video conferences, book meeting rooms and invite participants using their Lotus Notes client. -
Page 6: Requirements
The TANDBERG Domino/Lotus Notes integration package requires a separate TANDBERG Management Suite server running TMS v11.5 or later for full functionality. The integration package will work with TANDBERG Management Suite from version 9.0, but for repeating meetings to work, TMS v11.5 or later is required. -
Page 7: Naming Of Systems In Domino/Lotus And Tms
Lotus, the meetings booked prior to the system being created in Lotus will not replicate over to the Lotus calendars. Note: This requirement only applies after the TANDBERG Lotus Notes/Domino integration package has been installed, and for systems you intend to make available for booking in Lotus. -
Page 8: Installation
Installation Installation Complete the following steps to do a first-time installation and configuration of the TANDBERG Lotus Notes/Domino integration package with the TANDBERG Management Suite. The term ―Domino directory‖ is used throughout this document. The location of this directory is user configurable during installation, and can for example be C:\Lotus\Domino\. -
Page 9: Copying The Required Files To The Domino Server (Version 7.0 And 8.0)
Extract the LotusNotesIntegrationForNotesV70\Javafiles.zip file to a temporary directory on the Domino server. Copy TMSConference.jar (found in the bin directory of the Javafiles.zip file) to the jvm\lib\ext directory of the Domino directory TANDBERG IBM Lotus Notes/Domino v 11.3 - Installation & getting started guide Page 9 of 49... -
Page 10: Copying The Required Files To The Domino Server (Version 8.5)
Properties. In the Properties dialog, make sure Read-only is cleared. Go to the Security tab The mail template is a modified Notes 7 template. The mail template is also supported in Notes 8. (See http://www-1.ibm.com/support/docview.wss?uid=swg21264690 for additional information.) TANDBERG IBM Lotus Notes/Domino v 11.3 - Installation & getting started guide Page 10 of 49... -
Page 11: Updating The Java.policy File
For the TMSResourcesDatabaseName variable, the name must match the name you intend to give the resource reservation database to be used for video conferencing rooms. This database will be TANDBERG IBM Lotus Notes/Domino v 11.3 - Installation & getting started guide Page 11 of 49... -
Page 12: Restarting The Domino Service
Go to the Files tab and select the data folder. In the Show me: drop-down list change the view to Templates Only. Highlight the two TANDBERG templates (see Figure 4: The Files tab, with the two TANDBERG templates highlighted) TMS Resource Reservations and TMS Mail (X2). -
Page 13: Creating The Tms Resource Reservation Database
The status bar shows the number of databases processed and the number errors if any occurred. See the Domino Server logs for additional information if any errors occur. You will get a Cross Certificate Warning if /TANDBERG is not recognized as a trusted organization. This should be handled according to your organization policies. -
Page 14: Figure 5: Adding The User Id Of The User Completing The Installation To The Full Access Administrators Field
Click OK to create the database. The Notes status bar shows progress updates. In Notes V6.x this menu item is called Database In Notes V6.x this menu item is called Database TANDBERG IBM Lotus Notes/Domino v 11.3 - Installation & getting started guide Page 14 of 49... -
Page 15: Creating A Service Account On The Domino Server
Under People & Groups, Select the People item and select Register… from the right pane (see Figure 7: The People > Register… item from the right pane). TANDBERG IBM Lotus Notes/Domino v 11.3 - Installation & getting started guide Page 15 of 49... -
Page 16: Figure 7: The People > Register
If prompted for a certifier, choose Supply certifier ID and password. Click Certifier ID… and provide the associated cert.id file. Enter the certifier’s password when prompted. In the Register Person page (see Figure 8: The Register Person page), TANDBERG recommends setting the following properties:... -
Page 17: Creating A Service Account On The Tms Server
Lotus Notes. This user will appear as the owner of all meetings booked through Lotus. TANDBERG recommends creating a separate user for the integration using the username TMSLotus for this account: Create a new Windows account. This can either be a domain account, or a local account on the TMS server. -
Page 18: Adjusting The Web Permissions On The Tms Server
-r -pe -a SHA1 -ss my -sr LocalMachine -n ―CN=%ComputerName%‖ -b 01/01/2000 -e 01/01/2050 -eku 1.3.6.1.5.5.7.3.1 -sky exchange -sp ―Microsoft RSA SChannel Cryptographic TANDBERG IBM Lotus Notes/Domino v 11.3 - Installation & getting started guide Page 18 of 49... -
Page 19: Enabling Agents In Resource Database (Notes V6.5, V7.0, And V8.0)
Designer 7.0). Five or six (depending on the Domino version) of the agents have red and yellow icons next to them, marking them as disabled. TANDBERG IBM Lotus Notes/Domino v 11.3 - Installation & getting started guide Page 19 of 49... -
Page 20: Figure 10: Listing The Agents In Domino Designer 7.0
Double-click Scheduled Synchronizer. Make sure On schedule is selected (see Figure 11: Configuring the run-time of the Scheduled Synchronizer agent). In the drop-down list to the right of Schedule… select More than once a day. TANDBERG IBM Lotus Notes/Domino v 11.3 - Installation & getting started guide Page 20 of 49... -
Page 21: Enabling Agents In Resource Database (Notes/Domino V8.5)
The main frame lists all the agents in the database (see Figure 12: Listing the Agents of the database). Approximately 8 (depending on the Domino version) of the agents have yellow icons next to them, marking them as disabled. TANDBERG IBM Lotus Notes/Domino v 11.3 - Installation & getting started guide Page 21 of 49... -
Page 22: Figure 12: Listing The Agents Of The Database
Figure 13: Configuring the run-time of the Scheduled Synchronizer agent). Select the On Schedule radio button under Runtime > Trigger, and select More than once a day in the drop- down list below. TANDBERG IBM Lotus Notes/Domino v 11.3 - Installation & getting started guide Page 22 of 49... -
Page 23: Figure 14: The Agent Schedule Window
Schedule window). Set the interval to 0 hours and 15 minutes, and verify that the Run on drop- down list has the correct server selected. Click OK. Figure 14: The Agent Schedule window TANDBERG IBM Lotus Notes/Domino v 11.3 - Installation & getting started guide Page 23 of 49... -
Page 24: Configuring The Tms Settings Of The Resource Database
Close the database and re-open it. You now see a TMS Admin choice on the left side of the database. Open the TMS Admin document to configure the integration settings. TANDBERG IBM Lotus Notes/Domino v 11.3 - Installation & getting started guide Page 24 of 49... -
Page 25: Configuring The Domino Rooms For Tms Systems
For an in depth description of this issue, please contact your local IBM representative. The issue is reported to IBM Quality Engineering as SPR# MMQN6QWC6K TANDBERG IBM Lotus Notes/Domino v 11.3 - Installation & getting started guide Page 25 of 49... -
Page 26: Starting The Synchronizer
The second method may be required if the organization is already using a customized mail template. See Appendix B for information about how to add the TANDBERG functionality to your existing template. In Notes 8.0 and 8.5 this is called Application This file is called tmsmail6.ntf for Notes 6.x users, tmsmail7.ntf for Notes 7 and 8.0 users, and... - Page 27 Select the server on which the TMS templates were installed and then select TMS Mail (X ) and click Replace. 6 for Notes 6.x, 7 for Notes 7.0/8.0, and 8.5 for Notes 8.5 TANDBERG IBM Lotus Notes/Domino v 11.3 - Installation & getting started guide Page 27 of 49...
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Page 28: Upgrading
Upgrading from V11.2 to V11.3 Note: It is necessary to know which version of Notes/Domino you are running for this procedure. Complete the following steps to upgrade from V11.2 to V11.3 of the TANDBERG IBM Lotus Notes Integration package. Stopping the Domino Server Stop the Domino Server by going to Control Panel >... -
Page 29: Restarting The Domino Service
The status bar shows the number of databases processed and the number errors if any occurred. See the Domino Server logs for additional information if any errors occur. You will get a Cross Certificate Warning if /TANDBERG is not recognized as a trusted organization. This should be handled according to your organization policies. -
Page 30: Enabling Agents In Resource Database
The second method may be required if the organization is already using a customized mail template. See Appendix B for information about how to add the TANDBERG functionality to your existing template t. The last method is the recommended method because it provides the most video options to users in the standard Lotus Notes mail format. -
Page 31: Post Installation Setup
Please refer to your Lotus Notes help for information on using the Calendar and Address Book. The mail template supplied by TANDBERG is based on the standard Lotus Mail template (corresponding to Lotus version), but includes an additional button on the Calendar page. This button gives access to a window in which users can: ... -
Page 32: Figure 18: The Video Conference Advanced Options Window
Post installation setup Figure 18: The Video Conference Advanced Options window TANDBERG IBM Lotus Notes/Domino v 11.3 - Installation & getting started guide Page 32 of 49... -
Page 33: Installation Verification
Look at the Lotus Notes Client or User Actions. Be sure to refresh the Inbox (F9) to check for new emails. Step 3 Symptom: Requests do not show up in the Reservation Database Waiting for Approval View. TANDBERG IBM Lotus Notes/Domino v 11.3 - Installation & getting started guide Page 33 of 49... - Page 34 A possible error is that the TMS Service Account does not have permission to book the system. Step 7 and 8 Symptom: Meeting is accepted in Lotus, but does not show up in TMS. Tips: TANDBERG IBM Lotus Notes/Domino v 11.3 - Installation & getting started guide Page 34 of 49...
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Page 35: Testing Meetings From Tms To Lotus
No signs in the Domino Server Log that the Scheduled Synchronizer Agent is running Tips: Verify that the Scheduled Synchronizer Agent is enabled according to the Lotus Integration package instructions. TANDBERG IBM Lotus Notes/Domino v 11.3 - Installation & getting started guide Page 35 of 49... -
Page 36: Frequently Asked Questions About Booking Using The Lotus Integration Package
Answer: Yes, booking recurring meetings is supported with the Lotus Integration package. All recurring patterns in Lotus Notes are supported. Question: Can I use the TMS Phone books when booking from my Lotus Notes Calendar? TANDBERG IBM Lotus Notes/Domino v 11.3 - Installation & getting started guide Page 36 of 49... - Page 37 Question: In the recurrent meeting acceptance email, when I open its recurrence settings I see strange date/time values. Why? Answer: This means that you do not have the TANDBERG Mail template applied to your Lotus user settings. The described behavior appears only with the default IBM template. The actual meeting date/time isv displayed correctly in user Calendar even with the default template.
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Page 38: Appendix A - Technical Description Of The Ibm Lotus Notes Integration Package
Only Resource Calendars are modified by the Integration package. User Calendars are not modified by the Integration package and users are responsible for adding/removing changes if they are not the user who is initiating the meeting change. TANDBERG IBM Lotus Notes/Domino v 11.3 - Installation & getting started guide Page 38 of 49... -
Page 39: Communication Between Tms And Domino
HTTPS is not currently supported in the java communication library. The Lotus Notes clients do not communicate directly with TMS; all communication is done through the integration installed on the Domino server. TANDBERG IBM Lotus Notes/Domino v 11.3 - Installation & getting started guide Page 39 of 49... -
Page 40: Appendix B - Modifying An Existing Mail Template To Include The Tandberg Advanced Button Functionality
Appendix B - Modifying an existing Mail template to include the TANDBERG Advanced button functionality Appendix B - Modifying an existing Mail template to include the TANDBERG Advanced button functionality These steps describe how to modify an existing Mail template to include the video functionalities included with the TANDBERG supplied mail template. - Page 41 Appendix B - Modifying an existing Mail template to include the TANDBERG Advanced button functionality 22. In the new template, create a new action (right-click in Action pane and select Create Action) and name it ―Video Conference Settings‖. Then close the Property for the action.
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Page 42: Appendix C - Troubleshooting
View the available settings on TMS Admin and select the Debug mode option (see Figure 20: Changing the log levelError! Reference source not found.). TANDBERG IBM Lotus Notes/Domino v 11.3 - Installation & getting started guide Page 42 of 49... -
Page 43: Tms Admin View Is Not Available
If the Admin role is not available, click on the Roles tab and manually add a role called Admin (see Figure 21: Adding an Admin role ). Then return to step 4. TANDBERG IBM Lotus Notes/Domino v 11.3 - Installation & getting started guide Page 43 of 49... -
Page 44: It Is Impossible To Book Resources After A Lni Upgrade
If you experience Domino connection problems saying that the TCP/IP host not found, this indicates a general Domino set up problem that is not related to the TANDBERG LNI component. However, testing indicates that the following steps can solve this issue. -
Page 45: Expired Ssl Certificates
Ignore client certificates. Click OK twice and restart IIS. Open TMS Admin in Video Conference Resources Reservation database and set the HTTPS radio button to No. TANDBERG IBM Lotus Notes/Domino v 11.3 - Installation & getting started guide Page 45 of 49... - Page 46 APPENDIX C - Troubleshooting Click Save and Close. TANDBERG IBM Lotus Notes/Domino v 11.3 - Installation & getting started guide Page 46 of 49...
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Page 47: License Agreement
Software and Documentation contain valuable proprietary information and trade secrets of TANDBERG and You shall protect the secrecy of, and avoid disclosure and unauthorized use of, the Software and Documentation, using at least those measures that You take to protect Your own most highly confidential information;... - Page 48 TANDBERG or destroy all copies of the Software and Documentation. LIMITED WARRANTY. TANDBERG warrants that for a period of ninety (90) days from the date of delivery (―Warranty Period‖), the Software will operate substantially in accordance with the Documentation.
- Page 49 TANDBERG will not be responsible for any failure to perform due to ―force majeure‖ causes beyond its reasonable control including, but not limited to, acts of God, riots,...