B Troubleshooting; Problem; Solution - VMware VSHIELD APP 1.0 Admin Manual

B
Troubleshooting
This section guides you through troubleshooting common vShield issues.
This appendix covers the following topics:

"Troubleshooting vShield Manager Installation" on page 133

"Troubleshooting Operation Issues" on page 134

"Troubleshooting Operation Issues" on page 134

"Troubleshooting Port Group Isolation Issues" on page 135

"Troubleshooting vShield Edge Issues" on page 138

"Troubleshooting vShield Endpoint Issues" on page 139
Troubleshooting vShield Manager Installation
vShield OVA File Extracted to a PC Where vSphere Client Is Not Installed

Problem

I obtained the vShield OVA file and downloaded it to my PC. If I do not have the vSphere Client on my PC,
how do I install vShield?

Solution

You must have the vSphere Client to install vShield.
vShield OVA File Cannot Be Installed in vSphere Client
Problem
When I try to install the vShield OVA file, the install fails.
Solution
If a vShield OVA file cannot be installed, an error window in the vSphere Client notes the line where the failure
occurred. Send this error information with the vSphere Client build information to VMware technical support.
VMware, Inc.
B
133