Canon 2925B002 On-Screen Manual page 272

Cannot Scan Properly with Multi Crop
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On-Screen Manual Scanning Guide
Crop
Cannot Scan Properly with Multi Crop
Check 1: Make sure that the documents are placed correctly on the Platen.
Placing Documents
Check 2: Scan each item individually without using Multi Crop.
Some applications do not support multiple image scanning.
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Troubleshooting Problems with Scanning > Cannot Scan Properly with Multi
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