How Do I Troubleshoot A Problem - IBM VIAVOICE 10-PRO USB EDITION User Manual

How do I troubleshoot a problem?

ViaVoice is a highly accurate speech-recognition product. Sometimes, however,
problems can occur that cause your recognition accuracy to be less than it
should be. If you find that ViaVoice is not recognizing your words, please
follow these suggestions to determine the problem and correct it.
Readme
Solving Recognition Problems
Getting Help on the Internet
Be sure to view the Readme file for the latest information about
ViaVoice. To view the Readme file from Information Central, click on
Product support and select View the Readme (RTF format).
The Recognition Wizard can help you solve recognition problems that
occur during dictation or navigation. The wizard opens automatically
whenever it detects a poor audio signal, and it may open when you
say too many commands that are not recognized. You can open the
Recognition Wizard by selecting Tools > Help me with recognition
problems from the ViaVoice menu.
The ViaVoice Home Page on the Internet
(http://www.scansoft.com.com/viavoice) contains useful information about
ViaVoice.
Chapter 14. Getting help
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