Problems With Fax Recognition; System Or Performance Problems During Ocr - ScanSoft TEXTBRIDGE PRO 11 Manual

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E C H N I C A L I N F O R M A T I O N
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Check the glass, mirrors, and lenses on your scanner for dust,
smudges, or scratches. Clean if necessary.
Note
TextBridge Pro only recognizes machine printed-text characters
such as typewritten or laser-printed text. It can handle dot-matrix
characters, though accuracy may be lower on draft-quality texts. It cannot
read handprint or handwriting. However, it can retain signatures or other
handwritten text as a graphic.

Problems with fax recognition

Try these solutions to improve OCR accuracy on fax images:
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Ask senders to use clean, original documents if possible.
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Ask senders to select Fine or Best mode when they send you a
fax. This produces a resolution of 200 x 200 dpi.
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Ask senders to transmit files directly to your computer via fax
modem if you both have one. You can save fax images as image
files and then load them into TextBridge Pro. See the section
Input from image files in chapter 3.

System or performance problems during OCR

Try these solutions if a crash occurs during OCR or if processing takes a
very long time:
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Resolve low memory problems. See Testing TextBridge Pro.
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Resolve low disk space problems. See Testing TextBridge Pro.
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Minimize all applications or click Alt+Tab to check for Windows
error messages.
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Check the quality of the image you are recognizing.
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Consult your scanner documentation on ways to improve the
quality of scanned images.
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Break complex page images (lots of text and graphics or elaborate
formatting) into smaller jobs. Draw zones manually or modify
automatically created zones and perform OCR on one page area
at a time. See the section in chapter 3 on creating and modifying
zones, Working with zones.