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Error Messages
Error Messages
48 Technical Information
Cannot paste. Be sure your application is the active window
when you press the hot key.
You may have tried to start a scan while the Program Manager or other
Windows utility was the active Windows application. Click on your word-
processing or spreadsheet application window to make it the active
window. Then start a scan.
Error during OCR – please re-scan. If error persists, page is
unscannable.
-OR-
Error finding blocks on the page.
Very rarely, a page has a combination of lines or shapes which confuse the
OCR program. Try moving the page slightly in the scanner before re-
scanning. If you continue to get the error, you won't be able to scan that
page. If the error continues to occur with different pages, call technical
support.
Error initializing OCR.
-OR-
Error transferring image to OCR.
Reboot your system and try using Direct again. You may have a memory
problem – check the memory allotment in the Program Manager Help
menu About dialog box. If the error persists, call product support.
Not enough disk space to write temp file.
Direct temporarily uses space on your hard disk to store data during
recognition. The more pages you scan, the more free disk space Direct
needs. Either scan fewer pages or free up disk space by deleting
unnecessary files.
Out of memory – try closing other applications.
Direct requires 8MB of available RAM configured as 1MB conventional
memory and at least 7MB of extended memory.
A 4MB Windows permanent swap file usually provides enough memory
to allow Direct to run at any time. However, if you have several
applications open, you may not have enough memory to run Direct. Close
one or more open applications to free memory.
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