Troubleshooting; Solutions To Try First; Low Memory Problems - NUANCE OMNIFORM FILLER 5.5 FOR DESIGNING AND DISTRIBUTING FORMS Manual

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Technical Information

Troubleshooting

Although OmniForm Filler is designed to be easy to use, problems sometimes
occur. Many of the error messages contain self-explanatory descriptions of what to
do: check connections, close other applications to free up memory, and so on.
Sometimes that is all the troubleshooting help you need.
Please see your Windows documentation for information on optimizing your
system and application performance.

Solutions to Try First

Try these solutions if you experience problems starting or using OmniForm Filler:
Make sure that your system meets all requirements listed in Chapter 1.
Visit the support section of ScanSoft's Web site at www.scansoft.com. It
contains information on using OmniForm Filler and troubleshooting
assistance.
Restart your computer. Make sure other applications are functioning properly.
Run ScanDisk for Windows 95, 98, or Me, or Check Disk for Windows NT and
Windows 2000 to check your hard disk for errors. See Windows online Help
for more information.
Defragment your hard disk. See Windows Help for more information.
Uninstall and reinstall OmniForm Filler, as described in the last section,
Uninstalling OmniForm Filler.

Low Memory Problems

OmniForm Filler may run poorly under low-memory conditions. This may be
indicated by various error messages or if OmniForm works slowly and accesses the
hard drive often. Try these solutions for low memory conditions:
Restart your computer.
Close other open applications to free up memory.
Defragment your hard disk to free up contiguous blocks of disk space. See
Windows Help for instructions.
Delete files to increase the amount of free hard disk space, as described in the
next section.