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Aastra PHONE 312 User Manual

Handset for calling via sip in a wlan
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  • Page 1 Aastra Phone 312 User Guide...
  • Page 2 Thank you for choosing an Aastra product. Our product stands for the highest quality demands, teamed with first-class design. This instruction manual will guide you in the use of your Aastra Phone 312, and in doing so will answer all of your important questions. If you should require any additional technical support, or if you would like information about other Aastra products please contact the person responsible for your system or your retailer first.

  • Page 3: Table Of Contents

    Contents Using the phone........................1 Safety instructions ………………………………………………………………………1 Correct use/declaration of conformity……………………………………………………1 Electricity supply/power failure/battery …………………………………………………1 Safety …………………………………………………………………………………1 Overview and basic information …………………………………………………………3 General ………………………………………………………………………………3 Details regarding standby and talk times ………………………………………………3 Reach …………………………………………………………………………………4 PIN protection …………………………………………………………………………4 MEM card ……………………………………………………………………………4 Headset connection ……………………………………………………………………4 Diagram ...........................5 Buttons on the handset……………………………………………………………………6 Installation ..........................7...
  • Page 4 Contents C button ……………………………………………………………………………18 Signal button (R)………………………………………………………………………19 # button………………………………………………………………………………19 * button………………………………………………………………………………19 Number buttons ………………………………………………………………………19 Softkey: Menu ………………………………………………………………………19 Automatic fade out………………………………………………………………………20 Navigating the menu ......................21 Example: The main menu ………………………………………………………………21 Example: Telephone book/editor …………………………………………………………23 The editor ………………………………………………………………………………24 Enter names/call numbers ……………………………………………………………24 Basic functions ........................25 Switching the handset on/off ……………………………………………………………25 Key lock…………………………………………………………………………………26...
  • Page 5 Deleting the local telephone book ………………………………………………………63 Appendix..........................64 Free software ……………………………………………………………………………64 Warranty ……………………………………………………………………………64 Supported DHCP options ………………………………………………………………65 DHCP options supported by the Aastra Phone 312 ………………………………………65 Used producer-dependent options (vendor specific information) ………………………65 Supported country codes………………………………………………………………66 Questions and answers …………………………………………………………………67 Net traffic in idle state …………………………………………………………………67 Operation behind a firewall or a DSL router ……………………………………………67...
  • Page 6 Contents Servicing and maintenance ………………………………………………………………68 Environmental characteristics and disposal ………………………………………………68 Advice for disposal ……………………………………………………………………68 Declaration of conformity ………………………………………………………………69 Technical data …………………………………………………………………………70 Menu tree ………………………………………………………………………………71 Index……………………………………………………………………………………72...

  • Page 7: Using The Phone

    Safety instructions Correct use/declaration of conformity The Aastra Phone 312 is a handset for calling via SIP in a WLAN. The CE mark on the product confirms its conformity to the technical guidelines for user safety and electromagnetic compatibility, valid at the time of issuing the corresponding declaration of confor- mity according to European directive 99/5/EC.
  • Page 8 Using the phone The following advice must be observed without fail when installing, connecting and operating the phone: • Position the connecting cable where it will not cause accidents. • Only connect the connecting cable to the intended sockets. • Only connect authorized accessories. •...

  • Page 9: Overview And Basic Information

    Overview and basic information General With the Aastra Phone 312 calls are made over the Internet (VoIP - Voice over Internet Protocol). Access is gained via access points (APs) of a WLAN (Wireless Local Area Network). The handset itself uses the SIP standard (Session Initiation Protocol), so that the connections must be made via an SIP server or an SIP compatible phone system, which also supports this protocol.

  • Page 10: Reach

    PIN if necessary. MEM card The Aastra Phone 312 is equipped with a memory card (MEM card). The local settings of the device (among others a local telephone book with 100 entries) and the device identification (MAC address) are saved on the MEM card. It is therefore possible to have this data available on another device when devices are exchanged (by putting the MEM card into the new device), enabling you to call immediately (without having to register again).

  • Page 11: Diagram

    Diagram Handset: Earpiece Reverse: Display Loudspeaker Arrow keys Softkey Softkey Speakerphone/ Info button hands-free Handset button Number pad Delete key/ Signal button (R button) ON/OFF button USB-Schnittstelle Connection for headset (für Service und spätere A Microphone...

  • Page 12: Buttons On The Handset

    Diagram Buttons on the handset Softkeys – the function of an individual button is depicted in the display depending on status. If there are only two possibilities, they are divided between the left and right softkeys. If there are more possibilities, the softkey Options will then appear.

  • Page 13: Installation

    Unpacking and installing the phone Unpacking The packaging contains: • Aastra Phone 312 handset • Charging point • Mains adapter plug (100 - 240V/50 – 60 Hz) with connecting cable (3 m) • One battery (stuck into the battery cover) •...

  • Page 14: Putting The Charging Point Into Operation

    Installation Putting the charging point into operation In order to be able to put your phone into operation, you need to plug in the mains cable for the charging point. Safety instruction Only use the intended mains adapter plug with type designation ID no. Europe 4515303, U.S./Canada 4516883 for the charging point.

  • Page 15: Putting Handset Into Operation

    Installation Putting handset into operation Precautions when handling the battery It is imperative that you read the safety precautions before you use the battery for the first time. Ensure that these safety precautions and all other operating instructions remain available for future reference.

  • Page 16: Precautions During Use

    Installation Precautions during use • The battery is only designed for use with this handset. • Only use the charging point supplied to charge the battery. • New batteries are not charged up. Therefore you must charge the battery before using it for the first time.

  • Page 17: Charging And Use Times

    Installation Charging and use times : (empty battery) 4 - 6 hours to full capacity. Charging time Talk time : Up to 5 hours (when fully charged). : Up to 50 hours (when fully charged). Standby time Inserting the battery The battery is firmly attached to the battery compartment cover of the handset.

  • Page 18: Inserting The Mem Card

    Installation Inserting the MEM card If the MEM card is supplied separately, you will need to insert this into the battery compartment. Safety instruction The MEM card must be handled with great care. The contacts must be free from dust, moisture, grease etc.

  • Page 19: Battery: Battery Status

    Installation Battery: Battery status The battery status is shown on the display. They mean: Battery status 81 - 100 % Battery status 61 - 80 % Battery status 41 - 60 % Battery status 21 - 40 % Battery status below 20% (Frame flashes) Battery almost empty, warning signal is sounded.

  • Page 20: Logging On The Handset

    Installation Logging on the handset Some preparations and programming are necessary to be able to integrate your handset into an existing wireless network (WLAN) and to register it on an access point (AP). You will find a detailed description of the corresponding steps in the chapter “WLAN: Registering a handset” starting on page 47.

  • Page 21: Display Screen, Softkeys And Buttons

    Display screen, softkeys and buttons The display Symbols in the upper display row: Quality of the radio connection (four columns – secure radio connection; only one column – insecure radio connection). Microphone switched off. Battery status (see page 13). You have programmed and activated a local alarm time (see page 46). The “Do not disturb”...

  • Page 22: Text

    Display screen, softkeys and buttons Text Information on the current connection status or menu lists and texts will be displayed for you in windows. In the idle state you will see the network name with internal call number, your pro- grammed user name, the current time and also e.g.

  • Page 23: Softkeys And Buttons

    Display screen, softkeys and buttons Softkeys and buttons Both of the buttons underneath the display and the arrow keys are known as softkeys. The func- tions assigned to the buttons are shown in the bottom display row. The button function changes automatically according to the particular operational status of the handset.

  • Page 24: Handset Button

    Display screen, softkeys and buttons Handset button According to the current status of the phone (e.g. idle state, in conversation or in editor mode) the handset button has the following functions: ... In idle state: The dialing tone is established..

  • Page 25: Signal Button (R)

    Display screen, softkeys and buttons ... When entering text or call numbers: Quickly pressing the button: Deletes the character to the left of the cursor. Pressing and holding the button: Deletes the entire entry..During the display of lists (e.g. call list): Quickly pressing the button: Deletes the entry.

  • Page 26: Automatic Fade Out

    Display screen, softkeys and buttons Automatic fade out Menus/settings are automatically switched off in the following conditions: • No entries for 1 minute with open menus. • No entries for 3 minutes with open “entry windows” (e.g. profile settings) – without storing the entries that have already been made.

  • Page 27: Navigating The Menu

    Navigating the menu Example: The main menu If you press the Menu softkey, the main menu will be displayed. Menu Audio Display Phone options Call diversion Alarm System Back The following menu items are available for selection: - Audio - Display - Phone options - Rufumleitung - Alarm...
  • Page 28 Navigating the menu Then select e.g. with the arrow keys and press . After font Menü doing this, your new setting will be adopted. Anzeige Font Audio Kontrast Small font Anzeige Beleuchtung Large font Telefonoptionen Hintergrundbild Wecker Language System Font Back Switching function Some functions only offer two settings –...

  • Page 29: Example: Telephone Book/Editor

    Navigating the menu Example: Telephone book/editor The example explains the possibilities for creating a new entry in the telephone book, further options for the telephone book can be found starting on page 37. Open the telephone book using the arrow keys Telephone book Search: | Press...

  • Page 30: The Editor

    Navigating the menu The editor Enter names/call numbers Using the editor you have the opportunity to make new entries in lists of call numbers and names (e.g. telephone book), or to make changes. The maximum length is 32 characters for number entries (call numbers) and 16 characters for word entries (names).

  • Page 31: Basic Functions

    Basic functions Switching the handset on/off Once the battery has been charged for the first time, your handset will be switched on automatically and is ready for use. You can switch off your handset to maintain the battery life for longer. Switching off the handset Press and hold the C button.

  • Page 32: Key Lock

    Basic functions Key lock Switch the key lock on before carrying the handset in your pocket. This will prevent a call number being dialed accidentally. If you receive a call, the key lock will be switched off for the duration of the call. You can accept the call using the handset button.

  • Page 33: Setting The Handset Volume During A Conversation

    Basic functions Setting the handset volume during a conversation You are having a conversation (using the handset, loudspeaker or headset). Volume settings can be carried out using the arrow keys or number keys 1-7. The current setting is displayed graphically. The altered setting is only temporarily valid for the existing connection.

  • Page 34: Change The Display Contrast

    Basic functions Change the display contrast In order to adjust the display to on-site illumination/brightness, you can change the contrast. The setting can be made in the menu “Display > Contrast”. Handset secrecy button If you do not want the person you are on the phone with to hear what you are saying e.g. to another person in the room, you can momentarily activate the secrecy button.

  • Page 35: Calling

    Calling Dialing the call number All calls described in this section that are initiated by pressing the handset button can also be carried out in the hands-free mode using the loudspeaker button Dialing call number with predial When using predial, you have the opportunity to correct your entries before dialing. Enter the call number in the idle state.

  • Page 36: Calling From The Redialing List

    Calling Calling from the redialing list The 10 most recently dialed call numbers (max. 32 characters) are saved in the redialing list. Each new number that is dialed overwrites the oldest entry in the list. You can see the call numbers in the redialing list and call up the corresponding details (e.g. call time).

  • Page 37: Calling From The Telephone Book

    Calling Calling from the telephone book The telephone book can save a maximum of 100 entries, which are automatically placed in alphabeti- cal order. In the idle state, press the arrow key Select the desired name Enter one or several of the letters which start the name in order to start a targeted search (if necessary press the number buttons several times in quick succession).

  • Page 38: Calling From The Caller List

    Calling Calling from the caller list When you press the info button a list of calls that have not been accepted will be displayed. You can see the call numbers in the caller list and call up the corresponding details (e.g. call time). Press the info button in the idle state.

  • Page 39: Accepting Calls

    Calling Accepting calls Calls are signaled acoustically and optically (flashing i key) by the handset and shown on the illumi- nated display. The call number or the caller’s name will be shown. If the call number is saved in the telephone book, the caller’s name will be displayed as entered in the telephone book.

  • Page 40: Putting A Conversation On Hold

    Calling Putting a conversation on hold You are in the middle of a conversation. Press the signal button. The conversation is put on hold. Press Options Press . The conversation is put on hold. Getting back to a held conversation Press the signal button.

  • Page 41: Calling Another Contact During A Conversation

    Calling Calling another contact during a conversation Making a query call You are in the middle of a conversation. Press the signal button – the first conversation is put on hold. Enter the call number with the number buttons and finish it with (or wait 4 sec).

  • Page 42: During The Query: Toggle

    Calling During the query: Toggle If the connection is achieved, you can use the signal button to talk to either of the other people in the conversations as you choose (toggle). The conversation that is currently on hold will be activated, and the other conversation put on hold.

  • Page 43: The Telephone Book

    The telephone book New entry The telephone book can save 100 entries: Call numbers of up to 32 numbers, names of up to 16 char- acters. In the idle state, press the arrow key Press Options Select and confirm with Enter the name and use the arrow key to proceed to enter the call number (possibility for correction see page 23).

  • Page 44: Editing An Entry

    The telephone book Editing an entry In the idle state press the arrow key and scroll to the entry Enter the start of the name in order to start a targeted search (if necessary press the number buttons several times in quick succession). Options Press Select one of the following menu items and confirm with...

  • Page 45: Phone Settings

    Phone settings Menu: Audio Press Menu Select Audio and confirm with Select one of the following menu items and confirm with Select one of the following menu items and confirm with Ringer settings Select a melody using the arrow keys and confirm it using Melody Select the desired ringer volume with the arrow keys and con- Ringer volume...
  • Page 46 Phone settings Select one of the following menu items and confirm with Volume … Select the desired volume with the arrow keys Earpiece and confirm with … Select the desired volume with the arrow keys Loudspeaker and confirm with Note If the handset is in energy saving mode (the display is off), the first time a button is pressed it will not be acknowledged by a “key click”.

  • Page 47: Menu: Display

    Phone settings Menu: Display Press Menu Display Select and confirm using Select one of the following menu items and confirm with Select the desired contrast with the arrow keys and confirm with Contrast You can set the time for which the illumination should stay on. Please Illumination consider that long illumination times result in increased energy con- sumption, which will be at the cost of the standby time of the handset.

  • Page 48: Menu: Phone Options

    Phone settings Menu: Phone options Press Menu Phone options Select and confirm using Select one of the following menu items. You can switch this function on or off using . If it is – Do not disturb – switched on, the symbol appears in the display.
  • Page 49 Phone settings - Suomi - Norsk - Polski Select the desired language with the arrow keys and confirm with … Press , select one of the entries offered Country and confirm with . Selecting a country means that the tones such as e.g. the dialing tone or the busy tone will be played back in the way appropriate for the specific country.
  • Page 50 Phone settings … Press and select the date and time Time format format used in your country using the key. The following settings are possible: - day, month, year (dd.mm.yy) - month/day/year (mm/dd/yy) - year - month - day (yy-mm-dd) - 24 hour time format - 12 hour time format, am/pm.

  • Page 51: Menu: Call Diversion

    Phone settings Menu: Call diversion* You can divert your calls to another telephone number (call rerouting). Rerouting can be effected immediately, if your telephone is busy or after a certain time (max. 15 seconds). Press Menu Select Call diversion and confirm using Select one of the following menu items and confirm using Using the respective property can be switched on...

  • Page 52: Menu: Alarm

    Phone settings Menu: Alarm You can program an alarm time, at which the handset will give off a one-off wake-up call. The wake-up call lasts for 60 seconds and can be stopped by pressing If the wake-up call is switched on, the symbol appears in the display.

  • Page 53: Wlan: Registering A Handset

    WLAN: Registering a handset Setting up a WLAN profile You can store the data needed for up to five different WLAN networks in your handset. Each set of data is saved in a . When changing to another network you only need to activate the corre- profile sponding network to be able to connect.

  • Page 54: Manual Configuration

    WLAN: Registering a handset Manual configuration Menu Press Select System and confirm using Select Network and confirm using Select Profiles and confirm using If there is still no profile saved: Press If profiles are already saved: Press Options , select and confirm with .
  • Page 55 In most cases the Auto selection should find the suitable setting. Not every AP supports all power saving modes. In some configurations, the Aastra Phone 312 will not be able to automatically detect the best power saving mode to be used in a reliable way. In these cases it may be useful to manually set another mode.

  • Page 56: After The Configuration

    WLAN: Registering a handset : The NTP server can even be set manually when the IP address allocation NTP server “per DHCP” is selected. The NTP server address set manually takes precedence over an NTP server address received from the DHCP server. : Here, the value of the Type of Service Byte (RFC 791) can be determined in the IP header.

  • Page 57: Changing The Profiles

    WLAN: Registering a handset Changing the profiles Menu Press Select System and confirm using Select one of the following menu items and confirm with Select one of the following menu items and confirm with Network Select one of the displayed profiles and press Options Profiles …...

  • Page 58: Setting Up A Sip Server

    Setting up a SIP server You can store the accounts of up to five different WLAN networks in your handset. The data required for this is all stored as accounts in a list from which a server can be selected. The data for the SIP account is defined by the system administrator.
  • Page 59 Setting up a SIP server Example: sip.aastra.com sip.aastra.com:8200 172.30.203.12:8200 When making the entry, use the asterisk button to switch between different styles of writing: Let- ters, numbers or IP addresses. In the “IP address” mode you can enter a dot using the pound button.

  • Page 60: Changing Accounts

    Setting up a SIP server : Like the sound, the DTMF tunes are also transmitted as RTP packages. Recognition In-band is usually only possible with Codec G711. This setting should only be selected if the other party does not support any other mechanism. : Both transmission types are activated.

  • Page 61: Tools For Troubleshooting/Info

    Tools for troubleshooting/info Ping A ping (small data packet) is used to measure the reliability of a network connection and the reac- tion time of a server. In using this, an ICMP echo request is sent from the handset to a remote host. As soon as the host answers, the handset calculates the time elapsed in milliseconds.

  • Page 62: Traceroute

    Tools for troubleshooting/info Traceroute The traceroute sends ICMP echo requests with increasing TTL (time to live) to one processor. This can be used to determine the presence of routers which are traversed on the way to the target address. The round-trip time between sending a request and the receipt of a response at each of these routers is also measured.

  • Page 63: Site Survey

    Tools for troubleshooting/info Site survey The access points (APs) and their field strengths, which can currently be received, are displayed in a window (upper area). These may be APs which the handset can connect to, but may also be ones which belong to foreign systems.

  • Page 64: Roaming Info

    Tools for troubleshooting/info Roaming info If this option is active, the handset will bring up an alert window each time a connection to an AP is established, lost or changed. The message contains the BSSID of the AP. It will disappear automati- cally after a few seconds.

  • Page 65: Info (On The Sip Server)

    Tools for troubleshooting/info On the line in the diagram, AP connection loss (disassociation) is represented by red symbols. Green symbols designate a connection (association) to the AP, or a change of APs. Press Menu Select System and confirm using Network Select and confirm using Select...

  • Page 66: Syslog

    Tools for troubleshooting/info Syslog This gives you a representation of the internal messages and error entries of the system. These can also help service technicians when trying to locate errors. Press Menu Select System and confirm using Network Select and confirm using Select Syslog and confirm using...

  • Page 67: Software Update/Licenses/Pin

    Software update/licenses/PIN Version Under Version you can see the version numbers of the software (SW) and the hardware (HW) of the device. Menu Press Select System and confirm using Select Software and confirm using Select Version and confirm using Update Using this function, the handset software can update itself.

  • Page 68: Licenses

    Software update/licenses : IP address or name of the server from which the software Server should be loaded. Preset on delivery: solutions.aastra-detewe.de : Pathway and name of the file. Filename Preset on delivery: outgoing/aafon312.dnld Note The updated is cancelled if the software to be loaded complies with the already existing one.

  • Page 69: Reset

    Reset Deleting the MEM card You may delete any data on the MEM card and restore the default settings. When doing so, you also delete the profiles and the access data. The local telephone book can be deleted separately. • Switch off the handset (keep the C key pressed). •...

  • Page 70: Appendix

    Warranty Aastra-DeTeWe provides no warranty for the Open Source Software contained in the product, if such software is used in any manner other than the software execution intended by Aastra-DeTeWe. The licenses listed below define the warranty, if any, from the authors or licensors of the Open Source Software.

  • Page 71: Supported Dhcp Options

    Appendix Supported DHCP options DHCP options supported by the Aastra Phone 312 Desig- nation Name Length Meaning Reference Comment Subnet mask Subnet mask value [RFC2132] Optional Time offset Time offset in seconds from UTC [RFC2132] Optional Router N/4 Router addresses...

  • Page 72: Supported Country Codes

    Appendix Desig- nation Name Length Type Meaning Comment 26 SIP Auth. Name N text SIP Authentication Name Necessary if the access data has been configured using DHCP and this value does not corres- pond to the user ID. Supported country codes Value Country GERMANY...

  • Page 73: Questions And Answers

    If the device is in idle state, the network capacity is reduced as far as possible. If in this state, “Ping” packages (ICMP Echo Requests) are sent to the Aastra Phone 312 from the outside, the answers often take more than one hundred milliseconds. The device will automatically adjust the network activity depending on the state.

  • Page 74: Servicing And Maintenance

    Appendix Servicing and maintenance Your phone is a product that meets the highest requirements for both design and construction. It should therefore be handled with care. The following suggestions are intended to help you to enjoy using this product for a long time. Observe all safety instructions on page 1.

  • Page 75: Declaration Of Conformity

    1999/5/EC Directive on Radio Equipment and Telecommunications Terminal Equipment and the rec- iprocal recognition of their conformity. Conformity with the abovementioned directive is confirmed by the CE mark on the device. The declaration of conformity can be viewed online at the following address: http://www.aastra.com...

  • Page 76: Technical Data

    Appendix Technical data Standard: ......802.11b/g Number of channels: ....14, possibly restricted by the regulatory domain Frequencies: .

  • Page 77: Menu Tree

    Appendix Menu tree Audio Ringer settings Melody Ringer volume Ringer device Buzzer Vibrator Headset Signal tones Key click Confirm tones Battery alarm Range alarm Volume Earpiece Loudspeaker Display Contrast Illumination Display Keypad Charging light Background Font Small font Large font Phone options Do not disturb Call wait.

  • Page 78: Index

    Appendix Index Accepting calls ..........33 Declaration of conformity......1, 69 Acknowledgement tones........39 Device hardware..........61 Administrator PIN..........62 DHCP options ............65 Alarm ..............46 DHCP server (advice)........51 Alarm time ............46 Dialing the call number........29 Audio ..............39 Direct dialing.............29 Auto answer ............42 Disable call waiting ..........42 Auto key lock.............42 Display............15, 41 Automatic fade out ..........20...
  • Page 79 Appendix Illumination..........27, 41 Outbound Proxy ..........53 INFO ..............53 Overview ..............3 Info (on the network connection) ....58 Info (on the SIP server) ........59 Info button............32 Packaging content..........7 Initial operation ..........10 Parameter overview (profile) ......48 Inserting the battery ........11 Parameter overview (SIP server)....52 Inserting the MEM card ........12 Phone options...........42 Installation ............7...
  • Page 80 Appendix Safety instructions..........1 Vibrator ..............39 Scope of supply...........7 Security...............48 Servicing.............68 WEP key..............48 Setting the ringer during a call ......27 WLAN profile .............47 Setting up a WLAN profile ......47 WPA key .............48 Signal tones............39 Silent charging..........42 SIP password .............53 SIP server............52 Site survey ...........47, 57 Softkeys and buttons........17 Software update ..........61...
  • Page 82 Aastra Phone 312 www.aastra.com As off 06/2007 • Version 3 • The right for technical modifications is reserved...

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