Troubleshooting
Basic Printer Problems
Some printer problems can be easy to resolve. If a problem occurs with your
printer, check each of the following:
•
The power cable is connected to the printer, and to a properly grounded
electrical outlet.
•
The printer is turned on.
•
The electrical outlet is not turned off at any switch or breaker.
•
Other electrical equipment plugged into the outlet is working.
If you have checked all of the above and still have a problem, turn off the
printer, wait for 10 seconds, and then turn on the printer. This often fixes the
problem.
Display Problems
Problem
After the printer is turned
on,
(Ready/Data)
indicator is not lit.
Action
Turn off the printer, wait for 10 seconds, and turn on
the printer.
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Troubleshooting
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