Itrac - Process Management; Incidents; Integrators - Novell SENTINEL RAPID DEPLOYMENT 6.1 - REFERENCE GUIDE 06-15-2009 Reference Manual

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2.4.2 iTRAC - Process Management

Permissions-iTRAC-Process Management
Table 2-9
Permission Name
View/Use Process Manager
Start/Stop Processes

2.5 Incidents

Table 2-10
Permission Name
View Incidents Tab
Incident Administration
View Incident(s)
Create Incident(s)
Modify Incident(s)
Delete Incident(s)
Assign Incident(s)
Email Incidents
Incident Actions
Add Notes

2.6 Integrators

Table 2-11
Permission Name
View Integrator
30
Sentinel 6.1 Rapid Deployment Reference Guide
Permissions-Incidents
Description
Allows user to see and use the Incidents tab, menu and other related
functions associated with the View Incidents tab.
Allows user to modify an incident.
Allows user to view/modify the details of an incident. If the user does not
have this permission, then the Incident Details window will not be displayed
when the user either double-clicks an Incident in the Incident View window
or right-clicks the incident or selects the Modify option.
Allows user to create Incidents in the in the Incident View window or by right
clicking on the incident and select Modify option. Alternatively you can
select Create Incident menu item in the Incidents menu bar and clicking
Create Incident option in the tool bar.
Allows user to modify an incident in the Incident Details window.
Allows user to delete incidents.
Allows user to assign an incident in the Modify and Create Incident window.
Allows user to e-mail Incidents of interest.
Allows user to view Execute Incident Action menu option in an Incident and
to execute actions.
Allows user to add any number notes to an incident.
Permissions-Integrators
Description
Allows user to view Integrators, open Integrator Manager, use
update, refresh, help, test buttons and view integrator event details.
Description
Allows user to access the Process View Manager.
Allows user to use the Process View Manager.

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