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CAB HERMES Q Operator's Manual

Print and label system pressure reduced
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Operator's Manual
Print and Label System pressure reduced
HERMES Q
AND
STROKE APPLICATOR HQ 4014 / HQ 4016
MADE IN GERMANY

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Summary of Contents for CAB HERMES Q

  • Page 1 Operator's Manual Print and Label System pressure reduced HERMES Q STROKE APPLICATOR HQ 4014 / HQ 4016 MADE IN GERMANY...
  • Page 2 9004181 Copyright This documentation as well as translation hereof are property of cab Produkttechnik GmbH & Co. KG. The replication, conversion, duplication or divulgement of the whole manual or parts of it for other intentions than its original intended purpose demand the previous written authorization by cab.
  • Page 3 Table of Contents HERMES Q + Stroke Applicator 4014 ......................1 System ..............................6 System specifics ............................6 Security ..............................6 Scope of delivery ............................6 Deviations on the applicator ........................7 Pneumatic drawing ..........................8 HQ 4014 / HQ 4016 ............................. 9 Introduction ............................
  • Page 4 Table of Contents HERMES Q ............................... 29 Introduction ............................30 Intended Use ............................30 Safety Instructions ..........................30 Safety Marking ............................31 Environment ............................31 Installation ............................32 Device Overview ............................ 32 Unpacking and Setting-up the Printer ....................35 Connecting the Device ........................... 36 9.3.1...
  • Page 5 Table of Contents Stand 1601................................ 57 Introduction ............................58 18.1 Intended Use ............................58 18.2 Safety Instruction ........................... 58 18.3 Technical Data ............................58 18.4 Overview ..............................59 18.5 Printer holder ............................59 Mounting ............................... 60 19.1 Preparing to install the printer ........................ 60 19.1.1 Adjustment of the leveling feet ......................
  • Page 6 System System specifics The labeling system consists of a standard HERMES Q-series label printer, a modified stroke applicator HQ 4114/16 pressure-reduced and an assembly platform. Attention! First fully assemble the system consisting of label printer, applicator and assembly platform and establish all compressed air connections within the system.
  • Page 7 System Deviations on the applicator The modifications to the pressure-reduced applicator concern the force of the cylinder (diameter 12mm) and the limitation of the working pressure to a maximum of 4.8 bar. 5907526.001 Safety Valve additional 5905130.001 Sealing Ring O-1/4-200 additional 5971731.001 Mount Safety Valve...
  • Page 8 System Pneumatic drawing...
  • Page 9 Assembly Instructions Stroke Applicator HQ 4014 / HQ 4016...
  • Page 10 • The device is designed to use on a cab printer of the HERMES Q series. Any other use or use going beyond this shall be regarded as improper use. The manufacturer/supplier shall not be liable for damage resulting from unauthorized use;...
  • Page 11 Introduction Safety Markings Risk of injuries by moving parts! The cylinder is under pressure also if the printer is switched off. Possibility of residual energy! Danger of crushing hands and fingers by the moving pad! Attention! Never remove or cover safety markings! Replace it in case of damage! Fig.
  • Page 12 Product Description Important Features • The supporting air and the vacuum as well as the speed of the cylinder is adjustable. Thus the applicator can be adjusted to different label materials and sizes. • To avoid contamination within the vacuum channels they are cleaned by an air pressure pulse at the end of each application.
  • Page 13 Product Description Overview Fig. 4 Device overview - front view 1 Cover 5 Blow tube for supporting air 2 Compressed air connector 6 Knurled screw for attaching the applicator to the printer 3 Shutoff valve 7 Hinges 4 Pad (customized) 8 SUB-D 15 interface to the printer...
  • Page 14 Product Description Contents of Delivery 1. Applicator 2. Screws as part of the pad 3. Blow tube - as ordered 4. Pad - as ordered 5. Pen to make holes (only for universal pads) 6. Documentation Fig. 5 Contents of delivery Note! Please keep the original packaging in case the applicator must be returned.
  • Page 15 Product Description Pads 3.5.1 Universal Pads Universal pad 4014L/R-1100 Universal Pad 4014L/R-3100, spring-loaded Standard size : 70x60, 90x90 Standard size : 116x102, 116x152 Fig. 6 Universal pad 70x60 Fig. 7 Universal spring-loaded pad 116x152 Universal pads are available in different standard sizes. According to the size of the label the holes may be pierced by the customer.
  • Page 16 Mounting Fig. 11 Mounting applicator on printer Attention! Initiation, adjustments and changing of parts is only for qualified service personal only.  Service Manual Mount the applicator 1. Hang the applicator with the female part of hinges (1) at the printer mounted hinges parts (2). 2.
  • Page 17 Mounting Mounting the Blow Tube Fig. 12 Mounting the blow tube It is possible to rotate the blow tube (4) to optimize the direction of the supporting air for the take over procedure of the label from printer to applicator. 1.
  • Page 18 Mounting Preparing the Applicator for the Spring Mounted Pad 401x-4x00 Attention! Ensure the cylinder assembly does not get damaged or cause injury when loosening screws to perform adjustments. Depending on the type of pad being used the cylinder assembly can be mounted at different heights. When delivered, the pad assembly is mounted in the lowest position as this is suited for most pads.
  • Page 19 Mounting Adjusting the Pad For the perfect application of labels it is necessary that the pad is placed precisely above the dispensed label. Aligning the pad parallel to the dispensing plate The edge of the pad should be positioned parallel to the dispensing plate of the printer in order to position the label exactly on the pad.
  • Page 20 Mounting 4.5.1 Moving the Pad in Y-Direction 1 mm Fig. 17 Displacement in the Y direction Displacement in the Y direction (printing direction) 1. Loosen screws (1) on the cross beam (2). 2. Move cylinder assembly (4) with the pad (5) and crossbeam (2) along the guiding rail (3) that the distance from the edge of the pad (7) to the edge of the dispensing plate (8) of the printer is approximately 1 mm.
  • Page 21 Mounting 4.5.2 Moving the Pad in Z-Direction 1 mm Fig. 18 Displacement in the Z direction 1. Loosen screw (3) on the binder (2). 2. Turn the setting screw (1) so that the bottom side of the pad (4) is 1 mm over the top of the dispensing plate (6) of the printer.
  • Page 22 Mounting 4.5.3 Moving the Pad in X-Direction Fig. 19 Displacement in the Y direction Displacement in the X direction (Side) 1. Loosen screw (3) on the binder (5). 2. Move cylinder assembly with the pad along the crossbeam (4) so that the dispensed label is aligned centrally to the pad.
  • Page 23 Operation Standard Operation X Check all external connections. X Load the material. Ensure that the locking system is locked  "Operator's Manual" of the printer. X Open the shutoff valve. Attention! X Ensure that the pad is not covered by a label when switching on the printer-applicator system. Otherwise the vacuum sensor may be calibrated faultily.
  • Page 24 Configuration Note! The settings in the printer configuration are basic settings for the specific printer-applicator combination. If the applicator or printer is changed, a new setting is required. Adaptation to the respective print job must be carried out primarily via the software. Additional offset values are available here.
  • Page 25 Configuration Parameter Meaning Default Vacuum control Setting the label transfer check from printer to pad and from pad to product by the vacuum sensor Cleaning blow Activation of a short blow impulse after the application of the label to clean the suction channels. On - The vacuum will be switched on after the label feed is completed.
  • Page 26 Error Messages Error Messages of the Printer For detailed information about printer errors (e.g. 'Paper out', 'Ribbon out', etc.)  Check the operator's manual of the printer. Error treatment: X Clearing the error results. X Press the to synchronize the label feed, remove the left over labels manually. To quit the error state press Repeat .
  • Page 27 Error Messages Error treatment: X Clear the error state. X In order to clear the error state press continue, repeat or cancel. Continue with the next label in the printing queue. Repeat repeat the print of the label causing the error. Only applicable with error Vac.
  • Page 29 Assembly Instructions Label Printer HERMES Q...
  • Page 30 The printer is designed for the integration into a production line. It is intended exclusively for printing suitable materials and for coupling a cab or non-cab applicator which transfers labels from the printer to a product. Any other use or use going beyond this shall be regarded as improper use. The manufacturer/supplier shall not be liable for damage resulting from unauthorized use;...
  • Page 31 Introduction Safety Marking Figure 21 Safety marking Danger spot ! • Risk of burning on the hot printhead assembly (1). X Do not touch the printhead during operation, and allow to cool down before changing material and before disassembly. • Entanglement hazard by turning roller (2).
  • Page 32 Installation Device Overview 1 Cover (Option) 2 Hinges for cab-applicators 3 Control panel 4 Interface for cab-applicators 5 Ribbon take-up hub 6 Ribbon supply hub 7 Print mechanism 8 Roll retainer 9 Pivot arm with guide roller 10 Internal rewinder...
  • Page 33 Installation 13 Head locking system 14 Printhead retainer 15 Printhead 16 Peel-off edge 17 Print roller 18 Label sensor 19 Allen key 20 Printhead locking lever Figure 24 Print mechanism 21 Touchscreen display 22 LED Power ON 23 USB host interface for USB memory stick or service key Figure 25 Control panel...
  • Page 34 Installation 24 Power switch 25 Power connection jack 26 Slot for SD card 27 2 USB host interfaces for service key, USB memory stick, keyboard, barcode scanner, WiFi adapter, external control panel or warning light 28 USB Hi-speed device interface 29 Ethernet 10/100 Base-T 30 Serial RS-232 C interface 31 I/O interface...
  • Page 35 Installation Unpacking and Setting-up the Printer X Lift the printer out of the box. X Check printer for damage which may have occurred during transport. X Remove foam transportation safeguards near the printhead. X Check delivery for completeness. Contents of delivery: •...
  • Page 36 Installation Connecting the Device 9.3.1 Connecting to the Power Supply The printer is equipped with a wide area power unit. The device can be operated with a supply voltage of 230 V~/50 Hz or 115 V~/60 Hz without adjustment. 1. Check that the device is switched off. 2.
  • Page 37 Touchscreen Display The user can control the operation of the printer with the touchscreen display, for example: • Issuing, interrupting, continuing and canceling print jobs, • Starting labelling cycles when operating the printer with applicator, • Setting printing parameters, e.g. heat level of the printhead, print speed, interface configuration, language and time of day (...
  • Page 38 Touchscreen Display In the headline several information are displayed as widgets depending on the configuration: Figure 28 Widgets in the start screen Displays the current data transfer in the form of a falling drop. The Save data stream function is active  Configuration manual All received data are stored in a .lbl file.
  • Page 39 Touchscreen Display 10.2 Navigation in the Menu Start level Selection level Parameter/function level Figure 29 Menu levels X To open the menu select on the start screen. X Select a theme in the selection level. Several themes have substructures again with selection levels. To return from the current level to the upper one select .
  • Page 40 Loading Material Note! For adjustments and simple installation work, use the accompanying Allen key located in the upper section of the print unit. No other tools are required for the work described here. 11.1 Loading Labels 11.1.1 Positioning the Media Roll on the Roll Retainer Figure 31 Loading label roll 1.
  • Page 41 Loading Material 11.1.2 Inserting the Labels into the Print Mechanism Figure 32 Inserting the labels into the print mechanism Figure 33 Label feed path 1. Turn lever (4) counterclockwise to lift the printhead (2). 2. Supply a longer label strip of approx. 100 cm. 3.
  • Page 42 Loading Material 11.1.4 Guiding the Liner to the Internal Rewinder Figure 35 Guiding the liner to the internal rewinder 1. Turn the lever (7) clockwise to lift the locking system (6) from the transport roller (5). 2. Hold the rewinder (1) firmly and turn the knob (4) clockwise until it stops. 3.
  • Page 43 Loading Material 11.2 Setting the Head Locking System The printhead is pushed on via two plungers. The location of the outer plunger (2) must be set to the width of the label medium used so as to • achieve even print quality across the entire label width •...
  • Page 44 Loading Material 11.4 Loading Transfer Ribbon Note! With direct thermal printing, do not load a transfer ribbon; if one has already been loaded, remove it. Figure 38 Loading transfer ribbon Figure 39 Transfer ribbon feed path 1. Clean printhead before loading the transfer ribbon ( 13.3 on page 47). 2.
  • Page 45 Loading Material 11.5 Setting the Feed Path of the Transfer Ribbon Transfer ribbon wrinkling can lead to print image errors. Transfer ribbon deflection can be adjusted so as to prevent wrinkles. Note! A maladjustment of the head locking system may also cause ribbon wrinkling X Check first the setting of the head locking system (...
  • Page 46 The print of a label must be started by the external START or REPRINT signal ( Configuration Manual). When operating the printer without cab applicator the removal of the label must be confirmed by the LBLREM signal ( Configuration Manual).
  • Page 47 Cleaning 13.1 Cleaning Information Danger! Risk of death via electric shock! X Disconnect the printer from the power supply before performing any maintenance work. The label printer requires very little maintenance. It is important to clean the thermal printhead regularly. This guarantees a consistently good printed image and plays a major part in preventing premature wear of the printhead.
  • Page 48 Fault Correction 14.1 Error Display The appearance of an error will be shown on the display: Figure 41 Error display The error correction depends on the error type  14.2 on page 48. The display offers the following possibilities to continue after an error occurred: Repeat The print job will be continued after clearing the error cause.
  • Page 49 Fault Correction Error message Cause Remedy Out of ribbon Out of transfer ribbon Insert new transfer ribbon. Transfer ribbon melted during printing Cancel current print job. Change the heat level via software. Clean the printhead  13.3 on page 47 Load transfer ribbon.
  • Page 50 Fault Correction 14.3 Problem Solution Problem Cause Remedy Transfer ribbon creases Transfer ribbon deflection not adjusted Adjust the transfer ribbon deflection.  11.5 on page 45 Head locking system not adjusted Adjust the head locking system.  11.2 on page 43 Transfer ribbon too wide Use a transfer ribbon slightly wider than the width of label.
  • Page 51 Labels 15.1 Label Dimensions Figure 42 Label dimensions Dim. Designation Dim. in mm HERMES Q2 HERMES Q4 HERMES Q4.3 HERMES Q6.3 Label width 4 - 58 20 - 114 46 - 174 Label height 3 - 200 4 - 320 6 - 320 Label distance >...
  • Page 52 Labels 15.2 Device Dimensions Gap sensor & Reflective sensor Printhead Peel-off edge Figure 43 Device dimensions Dim. Designation Dim. in mm HERMES Q2 HERMES Q4 HERMES Q4.3 HERMES Q6.3 Distance printhead - peel-off edge Distance 1st heating point - material edge without ribbon saver 203 dpi 300 dpi...
  • Page 53 Labels 15.3 Reflex Mark Dimensions virtual label front edge reflex mark Figure 44 Reflex mark dimensions Dim. Designation Dim. in mm HERMES Q2 HERMES Q4 / Q4.3 / Q6.3 Label distance > 2 Width of reflex mark > 5 Height of reflex mark 3 - 10 Distance mark - material edge 2 - 26...
  • Page 54 Labels 15.4 Cut-out Mark Dimensions for marginal cut-out marks minimum liner thickness 0,06 mm Figure 45 Cut-out mark dimensions Dim. Designation Dim. in mm HERMES Q2 HERMES Q4 / Q4.3 / Q6.3 Label distance > 2 Width of cut-out mark >...
  • Page 55 Assembly Dimensions Figure 47 Assembly dimensions HERMES Q-2 Figure 48 Assembly dimensions HERMES Q-3...
  • Page 56 Mounting Platform Mounting Platform Figure 49 Mounting printer on the adapter plate X Place the label printer (1) with the chassis on the adapter plate (2) of the mounting platform (3) so that the guide pins (5) in the adapter plate (2) insert into the corresponding recesses (6) in the bottom of the printer chassis. X Attach the printer (1) to the mounting platform (3) with the screws (4).
  • Page 57 Floor Stand STAND 1601...
  • Page 58 • The device is designed for mounting and positioning of cab label printer of the HERMES Q series. The manufacturer/supplier shall not be liable for damage resulting from unauthorized use; the user shall bear the risk alone.
  • Page 59 Introduction 18.4 Overview Figure 50 Device overview Adjustable feet (4x) Assembly node Stopper Locking screws for height adjustment (4x) Screw points for variable lifting axis position a, b, c and 2 fastening screws Lifting axis Chassis 18.5 Printer holder Cross clamp, Flange clamp, Mounting bracket, enables rotation in 90 degree steps...
  • Page 60 Mounting 19.1 Preparing to install the printer 19.1.1 Adjustment of the leveling feet Secure the stand with all four adjustable feet before assembly and adjustment work. X Loosen lock nut (1a) (with open-ended spanner SW 24 mm). X Turn the adjustable feet into position. X Secure the adjustable feet by tightening the lock nuts (1a).
  • Page 61 Mounting 19.2 Overview Note! The tripod can be assembled and roughly adjusted without a printer. Fine adjustment is possible with the built-in printer. 19.3 Variants of printer installation Because of the large number of installation variants, the setting and correct installation position of the individual elements must be ensured.
  • Page 62 Mounting 19.5 Displacement of the lifting axis Stand area of the 3a 3b 3c chassis Figure 56 Move the lifting axis Mount the elements of the stand so that the position of the printer to be mounted is above the base of the chassis X Separate the lifting axis (2) from the chassis by loosening the two screws (3a, 3b or 3c).
  • Page 63 Operator's Manual Floor Stand STAND 1602...
  • Page 64 • The device is designed for mounting and positioning of cab label printer of the Hermes+ Series. The manufac- turer/supplier shall not be liable for damage resulting from unauthorized use; the user shall bear the risk alone.
  • Page 65 Introduction 20.3 Safety Marking maximum load 50 kg max. 50kg Signal cover yellow/black Trip hazard! Attention! Never remove or cover safety markings! Replace it in case of damage! Figure 58 Safety marking 20.4 Environment Obsolete devices contain valuable recyclable materials that should be sent for recycling. X Send to suitable collection points, separately from residual waste.
  • Page 66 Product Description 21.1 Important Features The floor stand is able for right and left printing and labeling systems. • • Frequent adjustment of the labelling position in height and depth. Due to the rack regulation system the Hermes+ can be positioned in X-and Y-axis to the labelling product via hand wheels. •...
  • Page 67 Product Description 21.3 Overview Figure 59 Overview 1 Axle Z-direction 5 Flanged joint for printer mounting 2 Crank handle to change in Z-direction 6 Axle Y-direction 3 Joint to change the printer position 7 Adapter plate 4 Hand wheel to change in Y-direction 8 Setting feet (variable)
  • Page 68 Product Description 21.4 Contents of Delivery 1 Floor stand 2 Bracket 3 Screws M6x14 (2x) 4 Centering Screws (2x) 5 Screws M10x50 (2x) 6 Adapter plate Figure 60 Contents of Delivery Notice! Please keep the original packaging in case the applicator must be returned.
  • Page 69 Mounting 22.1 Positional Variants Warning! In case of loosening the Flanged joint, secure the printer with help of a second person. 1 2 3 Figure 61 Positional variants of printer direction To print and apply the labels in the perfect direction to the product line is it possible to mount the printer and appli- cator in a lot of positional variants.
  • Page 70 Mounting 22.3 Mounting of the Bracket The Bracket is a mounting element to install a label printer on a floor stand, to integrate it in a production line. Figure 63 Mounting the bracket 1. Loosen screws (4) and remove slot nut (2) from flanged joint (3). 2.
  • Page 71 Adjusting in Z- and Y- direction Figure 65 Adjusting in Z- and Y- direction stopper Figure 66 Maximal movement in Y- direction Warning! Turn the joint on the Y-Axle only softly to the stopper. A to fast or to strong movement can damage the axle or the joint.

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