Page 1
OWNER’S MANUAL ELECTRIC BICYCLE eBike Systems epowered by Australia (25 kmh) New Zealand (20 mph/32 kmh) IT IS IMPORTANT TO READ THE WARNINGS AND INSTRUCTIONS IN THIS MANUAL BEFORE RIDING YOUR NEW BICYCLE.
Page 3
Welcome Welcome to our bike family Thank you for purchasing your new bike. We believe in bikes. We make high quality bikes that are built to last. That is why each bike we make comes with a limited lifetime warranty. We wish you many carefree and enjoyable cycling kilometers with your new bike! However, if you experience any problems with your bike, do not hesitate to contact your local retailer.
Page 4
Contents Welcome ......................................................... Important to read before the first ride ......................................Controllers • Intuvia ........................................................• Purion ........................................................• Kiox ..........................................................• SmartphoneHub ..................................................• Nyon ......................................................... Drive units for Australia (max. 25 km/h) • Active Line / Active Line Plus / Performance Line (Generation 3) ......................
Page 5
Failure to follow these instructions may result in damage to your battery pack and may require battery pack replacement: • Only charge the battery pack with the included Bosch charger. • When not using the battery pack for a longer period, charge it to approx. 60 % (3 to 4 LEDs lit on the charge- control indicator).
Page 6
• The battery pack can be stored at temperatures between -10°C and +60°C. For a long battery pack life, however, storing the battery pack at room temperature of approx. 20°C is of advantage. • Take care that the maximal storage temperature is not exceeded. As an example, do not leave the battery pack in a vehicle in summer and store it out of direct sunlight.
Page 7
Additional information for ‘Fast electric bicycles’ The ‘Fast Electric Bicycle’ is an electric bicycle that provides additional assistance at speeds up to 45 km/h (28 mph) so long as the rider keeps pedaling. This is higher than the assisted speed provided by a standard electric bicycle (25 km/h (20 mph)).
Page 9
Intuvia BUI255 en Original operating instructions...
Page 10
TURBO SPORT TOUR KM/H PMWH KM/H Reichweite 1 270 020 XBI | (29.11.2021) Bosch eBike Systems...
Page 13
BUI255 specifications Max. USB port charging current Intended use USB port charging voltage The Intuvia on-board computer is designed to control Bosch USB charging cable 1 270 016 360 eBike systems and display cycling data. Operating temperature °C –5 to +40...
Page 14
<USB connected> will appear on the text indicator (d) of button on the eBike battery (bicycle manufacturer-spe- the on-board computer. cific solutions are possible when there is no access to the battery on/off button; see the battery operating instruc- tions). 1 270 020 XBI | (29.11.2021) Bosch eBike Systems...
Page 15
The assistance level can be changed at any time, even while at the same time via the on-board computer using the bike cycling. light button (2). Bosch eBike Systems 1 270 020 XBI | (29.11.2021)
Page 16
Use a Micro-A – Micro-B USB charging your eBike, some menu items may not be present. cable (available from your Bosch eBike dealer) to connect To go to the basic settings menu, simultaneously press the the USB port on the external device to the USB port (7) on RESET button (6) and the i button (1) until <Configura-...
Page 17
Check whether any buttons are stuck, e.g. as a result of dirt finding are disabled. its way in. Clean the buttons if need be. Configuration error Restart the system. If the problem persists, contact your Bosch eBike dealer. Drive unit connection problem Have the connections checked...
Page 18
Authentication error Switch off the eBike system. Remove the battery pack and reinsert it. Restart the system. If the problem persists, contact your Bosch eBike dealer. Incompatible component Use a compatible display. If the problem persists, contact your Bosch eBike dealer.
Page 19
Multiple battery faults Switch off the eBike system. Remove the battery pack and reinsert it. Restart the system. If the problem persists, contact your Bosch eBike dealer. Software version error Contact your Bosch eBike dealer so that they can perform a software update.
Page 20
Please return Bosch eBike components that are no longer usable free of charge to an authorised bicycle dealer or to a recycling facility. Subject to change without notice.
Page 22
Robert Bosch GmbH 72757 Reutlingen Germany www.bosch-ebike.com 1 270 020 XBI (2021.12) T / 105 WEU...
Page 23
Purion BUI215 en Original operating instructions...
Page 27
Intended use formation and follow instructions may result in electric shock, fire and/or serious injury. The Purion on-board computer is designed to control Bosch Save all safety warnings and instructions for future ref- eBike systems and display cycling data. erence.
Page 28
3 seconds. It cannot be switched back on un- Weight, approx. til shutdown has been completed. A) We recommend using the batteries offered by Bosch. You can purchase them from your bicycle dealer If the eBike is not moved for approx. 10 min and no button is (article number: 1 270 016 819).
Page 29
The on-board computer saves the light status and activates this saved status accordingly after a restart. Switching the bike lights on and off has no effect on the backlighting of the display. Bosch eBike Systems 1 270 020 XBP | (23.11.2021)
Page 30
(depend- ent on the subsystem). With the system switched off, simul- taneously press the buttons – and + and then press the on/ off button (1). 1 270 020 XBP | (23.11.2021) Bosch eBike Systems...
Page 31
Check whether any buttons are stuck, e.g. as a result of dirt finding are disabled. its way in. Clean the buttons if need be. Configuration error Restart the system. If the problem persists, contact your Bosch eBike dealer. Drive unit connection problem Have the connections checked...
Page 32
Authentication error Switch off the eBike system. Remove the battery pack and reinsert it. Restart the system. If the problem persists, contact your Bosch eBike dealer. Incompatible component Use a compatible display. If the problem persists, contact your Bosch eBike dealer.
Page 33
Internal ABS fault Contact your Bosch eBike dealer. 860, 861 Fault in the power supply Restart the system. If the problem persists, contact your Bosch eBike dealer. 870, 871 Communication error Restart the system. If the problem persists, contact your Bosch eBike dealer.
Page 34
Robert Bosch GmbH 72757 Reutlingen Germany www.bosch-ebike.com 1 270 020 XBP (2021.12) T / 100 WEU 1 270 020 XBP (2021.12) T / 100 WEU...
Page 35
Kiox BUI330 en Original operating instructions...
Page 39
Privacy notice of injury. If the on-board computer is sent to Bosch Service because it When using the walk assistance, make sure that you requires servicing, the data stored on the on-board com- can control the eBike and that you can hold it securely puter may be transmitted to Bosch.
Page 40
Intended use Max. charging current of USB 1000 port The Kiox on-board computer is designed to control Bosch eBike systems and display riding data. USB port charging voltage To access the full functionality of the Kiox on-board com- USB charging cable...
Page 41
< button (10) to go back to the previous menu from any settings menu. Power supply of the on-board computer If the on-board computer is in the holder (5), a sufficiently charged eBike battery is inserted into the eBike and the Bosch eBike Systems 1 270 020 XBK | (24.11.2021)
Page 42
Red + ! The capacity for assisting the (only in conjunction with eMTB) drive has been used up, and assistance is switched off. The remaining capacity will be provided for the bike 1 270 020 XBK | (24.11.2021) Bosch eBike Systems...
Page 43
(eMTB only available in You can set up a user ID via your Bosch eBike Connect combination with the drive units BDU250P CX, BDU365, smartphone app or simply at www.ebike-connect.com.
Page 44
Open the protective cap (17) for the USB port on the on- board computer. Use a Micro-A – Micro-B USB charging cable (available from your Bosch eBike dealer) to connect the USB port on the external device to the USB port (6) on the on-board computer.
Page 45
The navigation bar h indicates which page you are on. Your on-board computer. current page is highlighted. You can use the < (10) and > (8) buttons to move to additional pages. Bosch eBike Systems 1 270 020 XBK | (24.11.2021)
Page 46
– <Screens> Here you can set the content and order of the screens, and reset these to factory settings if necessary. – <Bluetooth> – Switching the Bluetooth® function on or off: Connected devices, such as the heart rate monitor, are displayed. 1 270 020 XBK | (24.11.2021) Bosch eBike Systems...
Page 47
Check whether any buttons are stuck, e.g. as a result of dirt finding are disabled. its way in. Clean the buttons if need be. Configuration error Restart the system. If the problem persists, contact your Bosch eBike dealer. Drive unit connection problem Have the connections checked...
Page 48
Authentication error Switch off the eBike system. Remove the battery pack and reinsert it. Restart the system. If the problem persists, contact your Bosch eBike dealer. Incompatible component Use a compatible display. If the problem persists, contact your Bosch eBike dealer.
Page 49
Internal ABS fault Contact your Bosch eBike dealer. 860, 861 Fault in the power supply Restart the system. If the problem persists, contact your Bosch eBike dealer. 870, 871 Communication error Restart the system. If the problem persists, contact your Bosch eBike dealer.
Page 50
Please return Bosch eBike components that are no longer usable free of charge to an authorised bicycle dealer or to a recycling facility. Subject to change without notice.
Page 52
Robert Bosch GmbH 72757 Reutlingen Germany www.bosch-ebike.com 1 270 020 XBK (2022.01) T / 148 WEU...
Page 53
SmartphoneHub CUI100 en Original operating instructions...
Page 54
KM/H a b c 1 270 020 XBC | (11.02.2022) Bosch eBike Systems...
Page 57
Failure to observe the safety in- formation and follow instructions may result If the SmartphoneHub is sent to Bosch Service for servicing, in electric shock, fire and/or serious injury. note that the data stored on the device may be transmitted to Bosch.
Page 58
(10) Previous page button website: https://www.ebike-connect.com/conformity. (11) Decrease assistance level button – Robert Bosch GmbH, Bosch eBike Systems, hereby declares (12) Holder for operating unit that the SmartphoneHub radio communication unit com- plies with the Radio Equipment Regulations 2017 (SI (13) Walk assistance button WALK 2917/1206).
Page 59
The push assistance is switched off as soon as one of the – Allow the front retaining following occurs: bracket (18) to slide slowly to- – You release the + button; wards the smartphone and release it ➍. Bosch eBike Systems 1 270 020 XBC | (11.02.2022)
Page 60
Alternatively, the light can be switched on and off using the app. Switching the bike lights on and off has no effect on the backlighting of the display. 1 270 020 XBC | (11.02.2022) Bosch eBike Systems...
Page 61
The battery is empty or not inserted. This indicator appears if software problems occur. A software update i State of charge of the battery in per cent must be carried out in the COBI.Bike app. Bosch eBike Systems 1 270 020 XBC | (11.02.2022)
Page 62
Check whether any buttons are stuck, e.g. as a result of dirt finding are disabled. its way in. Clean the buttons if need be. Configuration error Restart the system. If the problem persists, contact your Bosch eBike dealer. Drive unit connection problem Have the connections checked...
Page 63
Authentication error Switch off the eBike system. Remove the battery pack and reinsert it. Restart the system. If the problem persists, contact your Bosch eBike dealer. Incompatible component Use a compatible display. If the problem persists, contact your Bosch eBike dealer.
Page 64
Multiple battery faults Switch off the eBike system. Remove the battery pack and reinsert it. Restart the system. If the problem persists, contact your Bosch eBike dealer. Software version error Contact your Bosch eBike dealer so that they can perform a software update.
Page 65
Please return Bosch eBike components that are no longer usable free of charge to an authorised bicycle dealer or to a recycling facility. Subject to change without notice.
Page 66
Robert Bosch GmbH 72757 Reutlingen Germany www.bosch-ebike.com 1 270 020 XBC (2022.03) T / 124 WEU...
Page 67
Nyon BUI350 en Original operating instructions...
Page 71
Privacy notice Do not use the on-board computer as a handle. Lifting If the on-board computer is sent to Bosch Service because it the eBike up by the on-board computer can cause irrepar- requires servicing, the data stored on the on-board com- able damage to the on-board computer.
Page 72
The Nyon (BUI350) on-board computer is designed to con- Max. charging current to USB port 1500 trol Bosch eBike systems and display trip data. Max. USB port charging voltage In addition to the functions shown here, changes to software USB charging cable...
Page 73
(4). Note that if you do not sistance level set. charge the eBike battery straight away, the eBike system will automatically switch off after 10 minutes of inactivity. If this Bosch eBike Systems 1 270 020 BN2 | (01.12.2021)
Page 74
USB port is fully sealed by the pro- You can set up a user ID via your Bosch eBike Connect tective cover (2). smartphone app or simply at www.ebike-connect.com.
Page 75
To activate the walk assistance, briefly press the WALK but- ton on your on-board computer. Once it is activated, press If the wheel is fitted with a Bosch eBike ABS with no external the + button within 10 s and keep it held down. The eBike control lights, the control lights will be shown on the Nyon...
Page 76
In addition to the free Bosch eBike Connect app, there are several fee-based premium features. A detailed list of the ad- ditional apps that are available can be found in the online op- erating instructions at www.Bosch‑eBike.com.
Page 77
– <Screen Management> This menu item can be used to adapt the screen and tile contents to suit your personal requirements. <Settings> button Bosch eBike Systems 1 270 020 BN2 | (01.12.2021)
Page 78
The a ... g indicators form the status bar and are shown on tions at www.Bosch-eBike.com. every screen. <Ride Screen> When the on-board computer is removed from the holder,...
Page 79
To move the map, simply move the map with both fingers on the screen. To select a destination, press and hold one finger on the map. Bosch eBike Systems 1 270 020 BN2 | (01.12.2021)
Page 80
The following figure shows an example active navigation with <Max. Speed> explanations of the symbols depicted. Maximum speed indicator <Ascent> Ascent indicator <Avg. Power> Indicator for the ratio of your own power compared to motor output 1 270 020 BN2 | (01.12.2021) Bosch eBike Systems...
Page 82
– <Custom Riding Modes> (premium function, obtainable via the App Store or Google Play Store) Via this submenu, you can select custom riding modes. – <Quick Menu> This submenu allows you to exit the <Quick Menu>. 1 270 020 BN2 | (01.12.2021) Bosch eBike Systems...
Page 83
Check whether any buttons are stuck, e.g. as a result of dirt finding are disabled. its way in. Clean the buttons if need be. Configuration error Restart the system. If the problem persists, contact your Bosch eBike dealer. Drive unit connection problem Have the connections checked...
Page 84
Authentication error Switch off the eBike system. Remove the battery pack and reinsert it. Restart the system. If the problem persists, contact your Bosch eBike dealer. Incompatible component Use a compatible display. If the problem persists, contact your Bosch eBike dealer.
Page 85
Internal ABS fault Contact your Bosch eBike dealer. 860, 861 Fault in the power supply Restart the system. If the problem persists, contact your Bosch eBike dealer. 870, 871 Communication error Restart the system. If the problem persists, contact your Bosch eBike dealer.
Page 86
Please return Bosch eBike components that are no longer usable free of charge to an authorised bicycle dealer or to a recycling facility. Subject to change without notice.
Page 88
Robert Bosch GmbH 72757 Reutlingen Germany www.bosch-ebike.com 1 270 020 BN2 (2021.12) T / 200 WEU...
Page 89
(Australia) Drive Units BDU310 | BDU350 | BDU365 en Original operating instructions Active Line/Active Line Plus/Performance Line...
Page 90
Active Line Active Line Plus Performance Line BDU310 BDU350 BDU365 0 275 007 XD3 | (24.11.2021) Bosch eBike Systems...
Page 91
Using other batter- components of the eBike drive (e.g. chainring, chain- ies can lead to injuries and pose a fire hazard. Bosch ac- ring receptacle, pedals) must only be replaced with cepts no liability or warranty claims if other batteries are identical components or components that have been used.
Page 92
A) Depends on legal regulations, not possible in all country-specific models via the eBike battery B) When changing the bulbs, ensure that they are compatible with the Bosch eBike system (ask your bicycle dealer) and are suitable for the specified voltage. Bulbs must only be replaced with bulbs of the same voltage.
Page 93
– Switch off the eBike battery using its on/off button (bi- cycle manufacturer-specific solutions are possible when there is no access to the battery on/off button; see the bi- cycle manufacturer operating instructions). – Remove the on-board computer from its holder. Bosch eBike Systems 0 275 007 XD3 | (24.11.2021)
Page 94
25 km/h. When the speed falls below 25 km/h, the drive battery charge will be. automatically becomes available again. – The higher the selected assistance level under otherwise constant conditions, the smaller the range will be. 0 275 007 XD3 | (24.11.2021) Bosch eBike Systems...
Page 95
Maintenance and cleaning When changing the bulbs, ensure that they are compatible with the Bosch eBike system (ask your bicycle dealer) and are suitable for the specified voltage. Bulbs must only be re- placed with bulbs of the same voltage.
Page 96
Robert Bosch GmbH 72757 Reutlingen Germany www.bosch-ebike.com 0 275 007 XD3 (2021.12) T / 73 WEU Active Line/Active Line Plus/Performance Line...
Page 97
Drive Units (Australia) BDU490P | BDU450 CX en Original operating instructions Performance Line/Cargo Line...
Page 99
Using other batter- the drive unit will render warranty claims null and void. ies can lead to injuries and pose a fire hazard. Bosch ac- All components fitted to the drive unit and all other cepts no liability or warranty claims if other batteries are components of the eBike drive (e.g.
Page 100
A) Depends on legal regulations, not possible in all country-specific models via the eBike battery B) When changing the bulbs, ensure that they are compatible with the Bosch eBike system (ask your bicycle dealer) and are suitable for the specified voltage. Bulbs must only be replaced with bulbs of the same voltage.
Page 101
25/45 km/h, the on-board computer. The maximum motor output depends on eBike drive switches off the assistance. The drive is automat- the selected assistance level. Bosch eBike Systems 0 275 007 XD4 | (25.11.2021)
Page 102
25/45 km/h. When the speed falls below 25/45 km/h, the battery charge will be. drive automatically becomes available again. – The higher the selected assistance level under otherwise constant conditions, the smaller the range will be. 0 275 007 XD4 | (25.11.2021) Bosch eBike Systems...
Page 103
Maintenance and cleaning When changing the bulbs, ensure that they are compatible with the Bosch eBike system (ask your bicycle dealer) and are suitable for the specified voltage. Bulbs must only be re- placed with bulbs of the same voltage.
Page 105
Drive Unit (New Zealand) BDU330 | BDU380 | BDU385 | BDU386 This manual contains important safety, en Original operating instructions performance and service information. Read and understand it along with the information provided to you by your bicycle manufacturer before using the product, and keep it for reference.
Page 118
Robert Bosch GmbH 72757 Reutlingen Germany www.bosch-ebike.com 0 275 U07 XD3 (2020.04) T / 38 Active Line/Active Line Plus/Performance Line...
Page 119
Drive Unit (New Zealand) BDU480 CX | BDU490P This manual contains important safety, en Original operating instructions performance and service information. Read and understand it along with the information provided to you by your bicycle manufacturer before using the product, and keep it for reference. Performance Line/Cargo Line...
Page 139
Using other batter- The term battery is used in these instructions to mean all ies can lead to injuries and pose a fire hazard. Bosch ac- original Bosch eBike rechargeable battery packs. cepts no liability or warranty claims if other batteries are Read and observe the safety warnings and directions used.
Page 140
If at least one (but not all) of the LEDs on the battery charge and contacts in particular. indicator (3) lights up, the battery will need to be fully charged before using it for the first time. 0 275 007 XPX | (11.03.2022) Bosch eBike Systems...
Page 141
Charging the battery risk that the exposed contacts will cause a short circuit (see figures A and B). A Bosch eBike battery must only be charged using an original Bosch eBike charger. Charging process for two batteries Note: The battery is supplied partially charged. To ensure...
Page 142
Using other batter- Note: If the battery is stored with no charge for an extended ies can lead to injuries and pose a fire hazard. Bosch ac- period of time, it may become damaged despite the low self-...
Page 143
Batteries, accessories and packaging should be recycled in an environmentally friendly manner. In the event of a fault, do not have your Bosch eBike re- chargeable battery repaired; instead, have it replaced with Do not dispose of batteries along with household waste.
Page 144
Robert Bosch GmbH 72757 Reutlingen Germany www.bosch-ebike.com 0 275 007 XPX (2022.03) T / 78 WEU...
Page 145
Charger BCS220 | BCS230 | BCS250 en Original operating instructions...
Page 146
Battery Charger 36-4/230 Standard Charger BCS220 0 275 007 907 Li-Ion Input: 230V 50Hz 1.5A Output: 36V Use ONLY with BOSCH Li-Ion batteries Made in PRC Robert Bosch GmbH 72757 Reutlingen Germany eBike Battery Charger 36-6/230 Fast Charger BCS250...
Page 151
Save all safety warnings and instructions for future ref- The Bosch eBike chargers are intended exclusively for char- erence. ging Bosch eBike batteries and must not be used for any The term battery is used in these instructions to mean all other purpose.
Page 152
Lift the cover of the charge indicator. charging socket (7) and plug the charging connector (5) into When the on-board computer is connected, a charging noti- the charging socket (6). fication appears on the display. 0 275 007 XCX | (20.01.2022) Bosch eBike Systems...
Page 153
If you have any questions about the eBike system and its onmentally friendly manner. components, contact an authorised bicycle dealer. Please return Bosch eBike components that are no longer For contact details of authorised bike dealerships, please usable free of charge to an authorised bicycle dealer or to a visit www.bosch-ebike.com.
Page 154
Robert Bosch GmbH 72757 Reutlingen Germany www.bosch-ebike.com 0 275 007 XCX (2022.02) T / 54 WEU...
Page 155
• Please refer to the website (Menu/Support) for the latest revision of this manual. New features, as described in the latest manual, may not be applicable on your electric bicycle bike. TK23 Bosch eBike Systems BS2 EN (ANZ - 25/32 kmh) Rev. 1 August 2022...
Page 156
TK23 Bosch eBike Systems BS2 EN (ANZ - 25/32 kmh) Rev. 1 August 2022...
Need help?
Do you have a question about the Intuvia BUI255 and is the answer not in the manual?
Questions and answers