Basic System Recovery; Common Problems; Unable To Boot Into Red Hat Enterprise Linux; Hardware/Software Problems - Red Hat ENTERPRISE LINUX 4 System Administration Manual

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Chapter 5.

Basic System Recovery

When things go wrong, there are ways to fix problems. However, these methods require that you
understand the system well. This chapter describes how to boot into rescue mode, single-user mode,
and emergency mode, where you can use your own knowledge to repair the system.

5.1. Common Problems

You might need to boot into one of these recovery modes for any of the following reasons:
• You are unable to boot normally into Red Hat Enterprise Linux (runlevel 3 or 5).
• You are having hardware or software problems, and you want to get a few important files off of your
system's hard drive.
• You forgot the root password.

5.1.1. Unable to Boot into Red Hat Enterprise Linux

This problem is often caused by the installation of another operating system after you have installed
Red Hat Enterprise Linux. Some other operating systems assume that you have no other operating
system(s) on your computer. They overwrite the Master Boot Record (MBR) that originally contained
the GRUB boot loader. If the boot loader is overwritten in this manner, you cannot boot Red Hat
Enterprise Linux unless you can get into rescue mode and reconfigure the boot loader.
Another common problem occurs when using a partitioning tool to resize a partition or create a new
partition from free space after installation, and it changes the order of your partitions. If the partition
number of your / partition changes, the boot loader might not be able to find it to mount the partition.
To fix this problem, boot in rescue mode and modify the /boot/grub/grub.conf file.
For instructions on how to reinstall the GRUB boot loader from a rescue environment, refer to
Section 5.2.1, "Reinstalling the Boot
Loader".

5.1.2. Hardware/Software Problems

This category includes a wide variety of different situations. Two examples include failing hard drives
and specifying an invalid root device or kernel in the boot loader configuration file. If either of these
occur, you might not be able to reboot into Red Hat Enterprise Linux. However, if you boot into one of
the system recovery modes, you might be able to resolve the problem or at least get copies of your
most important files.

5.1.3. Root Password

What can you do if you forget your root password? To reset it to a different password, boot into rescue
mode or single-user mode, and use the passwd command to reset the root password.

5.2. Booting into Rescue Mode

Rescue mode provides the ability to boot a small Red Hat Enterprise Linux environment entirely from
CD-ROM, or some other boot method, instead of the system's hard drive.
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