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Interlogix TruVision DVR 16 User Manual
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Interlogix TruVision DVR 16 User Manual

Interlogix TruVision DVR 16 User Manual

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TruVision DVR 16 User
Manual
P/N 1035-EN • REV C • ISS 30AUG22

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  • Page 1 TruVision DVR 16 User Manual P/N 1035-EN • REV C • ISS 30AUG22...
  • Page 2 Copyright © 2022 Carrier. All rights reserved. Specifications subject to change without prior notice. This document may not be copied in whole or in part or otherwise reproduced without prior written consent from Carrier, except where specifically permitted under US and international copyright law. Trademarks and TruVision and associated names and logos are a product brand of Aritech, a patents...
  • Page 3 2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union. See the product documentation for specific battery information. The battery is marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg).

  • Page 5: Table Of Contents

    Advanced search video menu 32 Search recordings 33 Log search 36 Chapter 7 Playback functionality 37 Instant playback 37 Overview of the 24-hour playback view 38 24-hour playback 41 Playback speed and skip time 47 TruVision DVR 16 User Manual...
  • Page 6 Network settings 81 PPPoE settings 83 DDNS settings 83 NTP server settings 85 Email settings 85 FTP settings to store snapshots 86 SNMP settings 87 UPnP settings 87 Network status 88 Filter IP addresses 89 TruVision DVR 16 User Manual...
  • Page 7 Customize a user’s access privileges 127 Local configuration settings 128 Remote configuration settings 128 Camera configuration settings 129 Delete a user 129 Modify a user 130 Change the Admin password 130 Chapter 17 System information 131 View system information 131 TruVision DVR 16 User Manual...
  • Page 8 Play back recorded video 147 Search for event logs 149 Configure the recorder via the browser 150 Appendix A Specifications 156 Appendix B PTZ protocols 158 Appendix C Port forwarding information 159 Seeking further assistance 159 Index 161 TruVision DVR 16 User Manual...

  • Page 9: Important Information

    COVENANT OR PROMISE THAT ITS PRODUCTS (INCLUDING SECURITY PRODUCTS), SOFTWARE, SERVICES OR OTHER OFFERINGS WILL NOT BE HACKED, COMPROMISED AND/OR CIRCUMVENTED. CARRIER DOES NOT ENCRYPT COMMUNICATIONS BETWEEN ITS ALARM OR OTHER CONTROL PANELS AND THEIR WIRELESS OUTPUTS/INPUTS INCLUDING TruVision DVR 16 User Manual...
  • Page 10 CARRIER DOES NOT WARRANT THAT ANY PRODUCT (INCLUDING SECURITY PRODUCTS), SOFTWARE OR SERVICE MANUFACTURED, SOLD OR LICENSED BY CARRIER WILL PREVENT, OR IN ALL CASES PROVIDE ADEQUATE WARNING OF OR PROTECTION FROM, BREAK-INS, BURGLARY, ROBBERY, FIRE, OR OTHERWISE. TruVision DVR 16 User Manual...
  • Page 11 Note: Note messages advise you of the possible loss of time or effort. They describe how to avoid the loss. Notes are also used to point out important information that you should read. TruVision DVR 16 User Manual...

  • Page 12: Product Information

    Contact information and manuals/tools/firmware For contact information and to download the latest manuals, tools, and firmware, go to the web site of your region: EMEA: https://firesecurityproducts.com Manuals are available in several languages. Australia/New Zealand: https://firesecurityproducts.com.au/ TruVision DVR 16 User Manual...

  • Page 13: Activate The Admin Password

    Go to Chapter 16 “User management” on page 127 for further information on creating user passwords. Default network settings The network settings are: Note: Default port values can be changed. • IP address - 192.168.1.82 • Subnet mask - 255.255.255.0 • Gateway address - 192.168.1.1 TruVision DVR 16 User Manual...
  • Page 14 Go to Chapter 18 “Using the web browser” on page 137 for further information. Note: It is recommended that the recorder is placed behind a firewall and that only those ports that need to communicate with browsers and software can be accessed. TruVision DVR 16 User Manual...

  • Page 15: Physical Installation

    There is an item list included in the package. If any of the items are damaged or missing, please contact your local supplier. Items shipped with the product include: • AC power cords • USB mouse • Brackets (depending on the model) TruVision DVR 16 User Manual...

  • Page 16: Back Panel

    Chapter 2: Physical installation • Recorder • TruVision DVR 16 Quick Start Guide You can download the following manuals from our web site: • TruVision DVR 16 User Manual • TruVision Recorder Operator Guide Back panel The figures below show the back panel connections and describe each connector on a typical TVR 16 digital video recorder.

  • Page 17: Monitor Connections

    See Figure 3 below. Figure 3: Rack-mount installation To install the rack ears: 1. Attach the two small front-rack mount ears (A) to the recorder (supplied). 2. Attach the recorder to the front rails (B) (screws not supplied). TruVision DVR 16 User Manual...

  • Page 18: Getting Started

    1. In live view mode, right-click the mouse and click Menu. The main menu window appears. 2. Select the Shutdown icon. 3. In the Shutdown popup menu, select Reboot. Click to confirm shutdown. You will be requested to enter the Admin password. TruVision DVR 16 User Manual...

  • Page 19: The Startup Wizard

    Initialize to initialize the HDD. Adding IP cameras Click Search to find any available IP cameras on the LAN. There are two ways to add an IP camera to the recorder system: TruVision DVR 16 User Manual...
  • Page 20 5. When all the required changes have been entered, a summary page appears showing all the settings. Click Finish to exit the Wizard. The recorder is now ready to use. For a description of the recorder main menu, see “Menu overview” on page 21. TruVision DVR 16 User Manual...

  • Page 21: Operating Instructions

    The function buttons on the front panel control can be used to operate most, but not all, of the main functions of the recorder. The LED indicators light up to alert you of various conditions. The functions available can be limited by setting passwords. See Figure 4 below for more information. TruVision DVR 16 User Manual...
  • Page 22 In search mode, play back a selected video or view a snapshot. In PTZ mode, do an auto tour. Playback: In playback mode, start playing the current file. Starts at the beginning of the file. TruVision DVR 16 User Manual...
  • Page 23 Reverse Press to play back a camera in reverse direction. In Picture Playback mode, view pictures in reverse direction. Pause In Playback mode, stop playback. Play In Playback mode, play back a camera in the forward direction. TruVision DVR 16 User Manual...

  • Page 24: Using The Mouse

    Menu: Select a component of a menu, such as a button or an input field. This is like pressing the Enter button on the remote/front panel controls. Double-Click Live view: Switch between single screen and multi-screen mode in live/ playback mode. TruVision DVR 16 User Manual...

  • Page 25: Menu Overview

    2. Submenu panel: Submenus for the selected menu function are displayed. Click an item to select it. 3. Setup menu: All the details for the selected submenu are displayed. Click a field to make changes. TruVision DVR 16 User Manual...
  • Page 26 See Chapter 17 “System information” on page 131. Help Provides reference information to the various toolbars, menus, and keys within the interface. Shutdown Provides access to logout, reboot, and shutdown options. See “Powering on the recorder” on page 14. TruVision DVR 16 User Manual...
  • Page 27 Alphanumeric characters Backspace Punctuation Confirm selection Exiting the main menu Press the Menu button on the front panel to exit the current menu window and return to live view or click Exit in a main menu. TruVision DVR 16 User Manual...

  • Page 28: Live View

    Indicates that live view is locked from the front panel. Mouse actions are still allowed. The recorder can display more than one icon at the same time. The system status is displayed on the front panel by the status LEDs. TruVision DVR 16 User Manual...

  • Page 29: Video Output

    Multi Camera Switch between the different multiview options from the dropdown list. See “Single and multiview display mode” on page 26 for more information. Previous Screen Displays the previous camera. Next Screen Displays the next camera. TruVision DVR 16 User Manual...

  • Page 30: Single And Multiview Display Mode

    Press the numeric button on the front panel to switch to the corresponding format camera display. For example, press button 10 to view camera 10. — or — Right-click the mouse and select Single Camera from the menu. Select the required camera from the list. TruVision DVR 16 User Manual...

  • Page 31: Sequencing Cameras

    Table 7: Description of the live view toolbar icons Icon Description Pause: Freeze the live image of the selected camera. Although the image pauses, time and date information does not. The system clock continues to run. TruVision DVR 16 User Manual...
  • Page 32 IP cameras. This function helps to maintain lens focus accuracy over prolong periods of time. Stream Information: Display the real-time frame rate, bit rate, resolution and video compression. Note: Only available for IP cameras. Close Toolbar: Close the toolbar. TruVision DVR 16 User Manual...

  • Page 33: Digital Zoom

    Press the Enter button on the keypad. If the display was in multiview format, it changes to full-screen format for the selected camera. See Figure 10 on page 30 for a description of the PTZ control panel. TruVision DVR 16 User Manual...
  • Page 34 On the front panel, select the desired camera and press (Enter) to call up the PTZ control panel. 2. Scroll the PTZ control panel to Preset and double-click the desired preset from the list. The camera immediately jumps to the preset position. TruVision DVR 16 User Manual...
  • Page 35 The PTZ control panel appears. 2. Scroll the PTZ control panel to Shadow Tour and double-click the shadow tour from the list. The camera immediately carries out the shadow tour movement. TruVision DVR 16 User Manual...

  • Page 36: Searching Files

    Search all video by time and date of recording. Event Search only event recorded files. Files can be searched by alarm inputs, motion detection, or intelligent alarms. Bookmark Search for recorded files with bookmarks. Snapshot Search for snapshots. TruVision DVR 16 User Manual...

  • Page 37: Search Recordings

    You can search recorded video by time and video type, such as continuous recordings, motion, alarms, and all recordings. To search video files by time and date: 1. In live view, right-click the mouse on the desired video pane and select Advanced Search. The Video Search menu appears. TruVision DVR 16 User Manual...
  • Page 38 To search for a bookmark: 1. In live view, right-click the mouse on the desired video pane and select Advanced Search. The Video Search menu appears. — or — Click the Search icon on the front panel. TruVision DVR 16 User Manual...
  • Page 39 Click their Play buttons to see them in full-screen mode. 7. To see a slideshow of all the snapshots found, click the  or  buttons on the snapshot toolbar to sequence forwards or backwards through the shots. TruVision DVR 16 User Manual...

  • Page 40: Log Search

    Chapter 6: Searching files Log search You can open video footage from the results of a log search. Refer to “Search the system log” on page 134 for more information. TruVision DVR 16 User Manual...

  • Page 41: Playback Functionality

    Note: You will be asked to enter the Admin password. 2. Click the Channel icon and select the desired camera from the drop-down list. Click OK. Playback starts immediately. The Instant Playback scroll bar appears under the selected camera. TruVision DVR 16 User Manual...

  • Page 42: Overview Of The 24-Hour Playback View

     24-hour playback is in full-screen mode  A video file of a search result is only visible in the playback viewer in the search results window. See “Search results” on page 33 for more information TruVision DVR 16 User Manual...
  • Page 43 VCA recording. manually. The 24-hour playback control toolbar It is easy to manually control playback using the playback control toolbar. See Figure 14 below. Note: The playback control toolbar does not appear for instant playback. TruVision DVR 16 User Manual...
  • Page 44 Reverse playback by the configured skip time (default is 30 seconds). Decrease playback speed: Options available are: ½ speed, ¼ speed, 1/8 speed, single frame. Increase playback speed. Options available are: 2X speed, 4X speed, 8X speed, 32X speed. Play previous file/day/event recording. TruVision DVR 16 User Manual...

  • Page 45: 24-Hour Playback

    2. To select a different camera for playback, press the numerical button of the desired camera. 3. Press Live to return to live view. TruVision DVR 16 User Manual...
  • Page 46 Event from the drop-down list on the upper left- corner of the window. 2. Select the type of event to search for from the right-hand side of the window: Alarm Input, Motion, or VCA Alarm. TruVision DVR 16 User Manual...
  • Page 47 This feature lets you selectively playback the parts of a recording with VCA and motion events and skip over video that does not have such events. The Smart Playback mode analyses the video for VCA and motion events and marks them. See Figure 15 below. TruVision DVR 16 User Manual...
  • Page 48 Click the icon and then drag the mouse to draw the motion detection area. Note: For IP cameras, you must enable motion detection in order to use this feature. For analog/HD-TVI cameras, you do not need to enable motion detection. TruVision DVR 16 User Manual...
  • Page 49 You can display the recording between four and 16 split screens. The recording is split into equal time periods depending on the number of split screens selected. See Figure 16 below. TruVision DVR 16 User Manual...
  • Page 50 Double-click again to return to the split-screen mode. 7. You can do video clips, bookmarks and lock files of a split-screen playback. 8. Click to exit playback and return to live view. TruVision DVR 16 User Manual...

  • Page 51: Playback Speed And Skip Time

    • Using a mouse: 1. In playback mode, click the Speed Down button in the playback control toolbar until the speed changes to single frame. 2. Click the Pause button to advance the video frame by frame. TruVision DVR 16 User Manual...

  • Page 52: Play Back An Archived File

    Digital zoom in playback You can zoom in on an image during playback to see it in greater detail. There are two ways to perform digital zoom in playback. TruVision DVR 16 User Manual...

  • Page 53: Create Video Clips

    You can bookmark the important scenes in a recorded file for later reference. Bookmarks flag the start of a scene. Up to 64 bookmarks can be saved in a video file. There are two types of bookmarks: TruVision DVR 16 User Manual...

  • Page 54: Lock Playback Files

    Management button and in the File Management window, select the Locked File tab. The list of locked files is shown. 2. Click the lock symbol of the desired file to unlock. The file is no longer protected. TruVision DVR 16 User Manual...

  • Page 55: Archiving Files

    PC. The TruVision Player application for playing back videos can be automatically downloaded with the archived files. Quick Archive To archive recorded video using Quick Archive: 1. Insert the backup device into the recorder. TruVision DVR 16 User Manual...

  • Page 56: Archive Files From Search Results

    The Archive window lists all the files currently on your backup device. The window shows the free space available on the backup device. You can also delete files from the device and search by type of files present. Files cannot be played back from the Archive window. TruVision DVR 16 User Manual...
  • Page 57 Export recorded files to a backup device To export recorded files: 1. Connect the backup device to the recorder. If using a USB memory drive, insert the device into the USB port on the front panel. TruVision DVR 16 User Manual...

  • Page 58: Archive Video Clips And Locked Files

    The files are saved onto the backup device. A pop-up screen tells you when downloading is complete. The player.zip file is automatically saved with the file that tells you were to go to download the TruVision Player application. TruVision DVR 16 User Manual...

  • Page 59: Merge Video Files In Truvision Player

    2. The Merge window appears. Click Add File to add the files you want to merge onto a selected video file. Under Output Setting, select the video file to which you want to add the files. 3. Click OK. TruVision DVR 16 User Manual...

  • Page 60: Display Settings

    Define the desired output mode. The BNC output can be used as event monitor and produces the image that is used for the V-stream. Select one of the options from the drop-down list: PAL or NTSC and click Apply. TruVision DVR 16 User Manual...

  • Page 61: Layout

    The camera order in the different views is consistent. This means that if Channel 2 is the first camera shown in the single camera view then it will also be the top left camera of the 4-channel view. TruVision DVR 16 User Manual...
  • Page 62 You can set up the default layout of live view displayed on the monitor in web mode and define the camera channel for each video tile. To set up the default live view format in web mode: 1. From the menu toolbar, click Configuration > Device Management > Live View Settings. TruVision DVR 16 User Manual...
  • Page 63 To select the camera order for sequencing, select full-screen mode and allocate one camera per page. To remove a camera from a tile, click the X on the desired camera in a video tile. 4. Click Save to save the settings. TruVision DVR 16 User Manual...

  • Page 64: Camera Setup

    The recorder can support up to 16 cameras depending on the model, which can be a mix of analog and IP cameras. By default, all camera channels in the recorder are analog. You need to disable analog cameras in order to add IP cameras. TruVision DVR 16 User Manual...

  • Page 65: Ip Camera Status

    The IP Camera Status menu allows you to add, edit and remove IP cameras to the recorder, as well as update the cameras’ firmware. The recorder supports all TruVision IP cameras and encoders and is compliant with ONVIF profile S cameras. TruVision DVR 16 User Manual...
  • Page 66 The camera will automatically reboot once the software is upgraded. Delete Delete the selected IP camera from the list. Refresh Update the information displayed on a camera in the recorder device list. TruVision DVR 16 User Manual...
  • Page 67 4. Change the information as required. 5. Click OK to save the changes and return to the IP Camera window. 6. Click Exit to return to live view. TruVision DVR 16 User Manual...

  • Page 68: Camera Recording Settings

    Camera recording settings Ensure that the HDD has been installed and initialized before configuring the recording settings. See Chapter 15 “Storage management” on page 120 for more information. TruVision DVR 16 User Manual...
  • Page 69 If a low video quality is selected, the image quality is poorer, and the bandwidth required is reduced thereby allowing recording over a longer period. • Frame Rate: Select the recording frame rate. • Max. Bitrate Mode: Select the general (Default) or customized option. TruVision DVR 16 User Manual...

  • Page 70: Snapshots

    For analog cameras, this is the maximum available resolution in the camera. For IP cameras, this is the resolution being recorded. 4. Select the snapshot quality from the drop-down list (low, medium or high). 5. Click Apply to save the settings. TruVision DVR 16 User Manual...

  • Page 71: Camera Osd

    6. Select how you want the camera information displayed. Select one of the options from the drop-down list. Default is non-transparent/non- flashing. • Transparent & Flashing • Transparent & Not flashing • Non-transparent & Flashing TruVision DVR 16 User Manual...

  • Page 72: Image Settings

    5. To copy the settings to other cameras, click Copy and select the desired cameras. Click OK. 6. Click Apply to save the settings and then click Exit to return to live view. TruVision DVR 16 User Manual...

  • Page 73: Motion Detection

    Full Screen to activate the whole screen or Clear to clear the screen. 6. Set the sensitivity level. Drag the Sensitivity scroll bar to the desired sensitivity level. Default is 3. Maximum sensitivity is 5. TruVision DVR 16 User Manual...
  • Page 74 To set up advanced motion detection: 1. Enable motion detection in the recorder and set up the actions and arming schedule. 2. Go to the camera’s webpage to set up advanced motion detection. TruVision DVR 16 User Manual...

  • Page 75: Privacy Mask

    All. All the masks are deleted. 5. To copy the settings to other cameras, click Copy and select the desired cameras. Click OK. 6. Click Apply to save the settings and then click Exit to return to live view. TruVision DVR 16 User Manual...

  • Page 76: Camera Tamper

    However, live view is still visible via the web. This function differs from the user configuration setup where live view can be blocked for specific users for all cameras (see “Camera configuration settings” on page 129 for further information). TruVision DVR 16 User Manual...

  • Page 77: Vca Setup

    Region exiting detection function detects people, vehicle or other objects that exit from a designated region, and certain actions can be configured to occur when the alarm is triggered. Analog, HD-TVI, HD-AHD or HD-CVI cameras do not support this VCA type. TruVision DVR 16 User Manual...
  • Page 78 8. Select the response method to a VCA event. In the Actions window, click the Actions tab to define the method by which you want the recorder to notify you of the alarm: Full-screen Monitoring, Enable Alarm TruVision DVR 16 User Manual...

  • Page 79: Configure Ptz Settings

    Presets are previously defined locations of an analog PTZ dome camera. It allows you to quickly move the PTZ dome camera to a desired position. They are configured and modified from the Camera Setup > PTZ Presets/Tours window (see Figure 22 below). TruVision DVR 16 User Manual...
  • Page 80 Adds a step to a selected preset tour. Starts the selected preset tour. Stops the selected preset tour. Deletes all the preset tour steps. Scroll up the list. Scroll down the list. Preset control panel TruVision DVR 16 User Manual...
  • Page 81 Select the preset number, dwell time and speed of the step. Click save the settings. Note: A preset tour should have at least two presets. 4. Repeat step 3 to configure other steps in the preset tour. TruVision DVR 16 User Manual...
  • Page 82 1. From the menu toolbar, click Camera Setup > Presets/Tours. 2. Select the shadow tour from the list and click to start the tour. Click to stop the shadow tour. 3. Click Exit to return to live view. TruVision DVR 16 User Manual...

  • Page 83: V-Stream Encoding

    1. Connect the camera’s TruVision HD-TVI output directly to the recorder. Note: The camera must be connected directly to the recorder and not via a distributor. 2. In Camera Settings access the PTZ menu. The default protocol for the TruVision HD-TVI camera is TruVision-Coax. TruVision DVR 16 User Manual...
  • Page 84 Language and then the up/down arrows to select the desired language. 5. Click EXIT in the camera OSD menu to exit the camera OSD. TruVision DVR 16 User Manual...

  • Page 85: Network Settings

    The recorder must have access to the internet when configuring the network settings. Network settings Note: As every network configuration may differ, please contact your Network Administrator or ISP to see if your recorder requires specific IP addresses or port numbers. TruVision DVR 16 User Manual...
  • Page 86 Define the list of forbidden or allowed IP addresses that can be accessed by the recorder. See “Filter IP addresses” on page 89 for more information. 2. Click Apply to save the settings and Exit to return to live view. TruVision DVR 16 User Manual...

  • Page 87: Pppoe Settings

    CAUTION: If you use the services of DynDNS or No-IP, your account user name and password for these services will be sent to them in clear text format when you set up your connection in the recorder. TruVision DVR 16 User Manual...
  • Page 88 NO-IP: Enter server address (for example, dynupdate.no-ip.com). In the host name field, enter the host obtained from the NO-IP web site. Then enter the user name and password that are registered with the No-IP network. TruVision DVR 16 User Manual...

  • Page 89: Ntp Server Settings

    Description Enable Server Select the check box if your mail server requires authentication and Authentication enter the login user name and password. User Name If the mail server requires authentication, enter the login user name. TruVision DVR 16 User Manual...

  • Page 90: Ftp Settings To Store Snapshots

    4. Select the directory to use (root, parent, or secondary). If Parent or Secondary were selected, select the desired options for them. 5. Click Apply to save the settings and click Exit to return to live view. TruVision DVR 16 User Manual...

  • Page 91: Snmp Settings

    Manual mapped type: You enter the external port settings and IP addresses required to connect to the desired router (see figure below). To enable UPnP: 1. Connect the recorder to the router. Note: The router must support UPnP and this option must be enabled. TruVision DVR 16 User Manual...

  • Page 92: Network Status

    You can also check the network connection status by testing its delay and packet loss. To check network traffic: 1. From the menu toolbar, click Network Settings > Net Detect. The Traffic window appears. The information displayed is refreshed once a second. TruVision DVR 16 User Manual...

  • Page 93: Filter Ip Addresses

    Export network packet data When the recorder is connected to a network, you can export the captured data packet to a USB-flash drive, SATA/eSATA CD-RW and other local backup devices. TruVision DVR 16 User Manual...

  • Page 94: Network Statistics

    7681 The values can be changed in the Network Settings menu. Port 7681 can only be changed in the configuration menu of the recorder's webpage. See “Internet Explorer users” on page 139 for more information. TruVision DVR 16 User Manual...

  • Page 95: Recording

    4. Recording type. There are five types of recording to select, which are color-coded: Each square in the timeline represents an hour in the 24-hour period.  TL-Hi (Dark green): Continuous recording. High quality time lapse. Records high quality video. TruVision DVR 16 User Manual...
  • Page 96 Note: You can schedule up to eight time periods in a day. 6. Click Apply to save the settings and Exit to return live view. TruVision DVR 16 User Manual...
  • Page 97 10. Repeat steps 4 to 9 for the other cameras. 11. Click Apply to save the settings and to return to the schedule window. The recording schedule window appears showing the schedule selected (see Figure 24 on page 91 for an example). TruVision DVR 16 User Manual...

  • Page 98: Manual Recording

    This option lets you select more than one camera at a time. Go to Recording > Manual Recording to access the manual recording menu and select the check boxes of the cameras to start or stop manual recording. TruVision DVR 16 User Manual...

  • Page 99: Alarm And Event Setup

    PTZ linking function. 5. Select the cameras to be triggered when an external alarm is detected. TruVision DVR 16 User Manual...

  • Page 100: Alarm Response Actions

    When setting up the rules for alarm detection, you can specify how you want the recorder to notify you about an alarm or event. You can select more than one notification type. Not all alarm response actions are available for all types of alarms. The alarm response actions are: TruVision DVR 16 User Manual...

  • Page 101: Set Up Alarm Outputs

    Click Copy to copy the settings to other days of the week and holiday period. Note: The time periods defined cannot overlap. 5. Click to return to the alarm output window. TruVision DVR 16 User Manual...

  • Page 102: Manual Trigger

    You can quickly check the system status by looking at the status LEDs on the front panel. The different types of alarm and event notifications are: • HDD Full: All installed HDDs are full and will not record any more video. TruVision DVR 16 User Manual...
  • Page 103 Enter Region Detected: A camera has detected that an object, such a vehicle, people or other objects, has entered a designated region. • Exit Region Detected: A camera has detected that an object, such a vehicle, people or other objects, has exited a designated region. TruVision DVR 16 User Manual...
  • Page 104 Abnormal Record: HDD cannot record any more files. This could be due to the overwrite option being disabled so recorded files are locked and cannot be deleted. Select one or more response method: Enable Alarm Audio, Notify Alarm Host, Send Email, and Trigger Alarm Output. TruVision DVR 16 User Manual...

  • Page 105: Video Loss

    The remote alarm host must have the TruVision Navigator server software installed. To set up a remote alarm host: 1. From the menu toolbar, click Alarm & Event Setup > Alarm Host Setup. 2. Enter Alarm Host IP and Alarm Host Port values. TruVision DVR 16 User Manual...

  • Page 106: Intrusion Integration Alarm Reporting

    Intrusion Alarm_JA (User code tamper) Arming Panel Alarm Intrusion Alarm_KA (Technical alarm (High Disarming Panel Alarm temperature) Intrusion Alarm_MA (Medical alarm) Intrusion Alarm_HV (Hold-up verified) Intrusion Alarm_PA (Panic alarm Intrusion Alarm_BV (Burglary verified) Intrusion Alarm_QA (Emergency alarm) TruVision DVR 16 User Manual...
  • Page 107 This port number must match the port number set up in the intrusion panel. Set up the heartbeat alarm parameters: Enable Panel Heartbeat Select this check box to enable the panel heartbeat alarm. Alarm The heartbeat alarm will then be reported to the recorder. TruVision DVR 16 User Manual...
  • Page 108 Select the required action that needs to be executed when an alarm is received:  Enable an alarm audio (buzzer)  Notify the alarm host (supported by TruVision Navigator 7.0)  Send email  Trigger an alarm output TruVision DVR 16 User Manual...
  • Page 109 Notify the alarm host (supported by TruVision Navigator 7.0)  Send email  Trigger an alarm output PTZ Linking: Select the PTZ camera as well as the preset, preset tour, and/or shadow tour that is triggered when the alarm/event is detected. TruVision DVR 16 User Manual...

  • Page 110: Tvrmobile Push Notifications

    • TVR 16 (FW 1.0) • TVR 44HD (FW 1.2) • TVR 45HD (FW 1.0) • TVR 46 (FW 1.0) • TVN 11 (FW 1.0) • TVN 22 (FW 1.0) • TVN 71 (FW 1.0e) TruVision DVR 16 User Manual...
  • Page 111  HTTP port (default: 80) (*)  RTSP port (default: 554) (*)  Server port (default: 8000) (*) Some ISPs block the use of port 80 and/or 554. When these ports are blocked, use a port number higher than 1024. TruVision DVR 16 User Manual...
  • Page 112 1. Set up motion detection for a camera 2. Select Notify Alarm Host as an action for motion detection. 3. The user does not need to enter a destination address in the Alarm Host setup window. TruVision DVR 16 User Manual...

  • Page 113: Disable Actions

    The Disable Actions function can be used via alarm input one or via the OH integration. The function can also be used with non-Aritech alarm panels. To set-up Disable Actions via alarm input 1: 1. From the menu toolbar, click Alarm & Event Setup > Alarm Input. TruVision DVR 16 User Manual...
  • Page 114 5. When the alarm input is triggered, the actions for motion detection and VCA will be disabled. 6. Click Apply to save the changes. To set-up Disabled Actions via the alarm panel (OH integration): 1. From the menu toolbar, click Alarm & Event Setup > Intrusion Panel Setup. TruVision DVR 16 User Manual...
  • Page 115 Cameras that are scheduled for continuous recording will not stop the recording. Disable all recordings: Disable Actions will stop all recordings for all cameras, regardless of the schedule or recording type. 3. Click Apply to save the changes. TruVision DVR 16 User Manual...
  • Page 116 > General Settings. 2. Select Disable alarm outputs during Disable Actions check box. This function is disabled by default, which allows the alarm outputs to be used when Disable Actions is enabled. 3. Click Save. TruVision DVR 16 User Manual...

  • Page 117: Device Management

    You can set up the date and time that will appear on-screen as well as on time stamped recordings. The start and end time of daylight-saving time (DST) in the year can also be set. DST is deactivated by default. See Figure 25 below for the Time settings screen. TruVision DVR 16 User Manual...
  • Page 118 Enter the start date and time for daylight savings. Enter the end date and time for daylight savings. DST Bias Set the amount of time to move DST forward from the standard time. Default is 60 minutes. TruVision DVR 16 User Manual...

  • Page 119: General Recorder Settings

    Select the check box to enable/disable and click Apply. Default is Enabled. 9. Password Required Define whether a login password is required to open the menu. Select the check box to enable/disable and click Apply. Default is Enabled. TruVision DVR 16 User Manual...

  • Page 120: Configuration Files

    Click the Restore button. Enter the Admin password, click OK, and then click confirm that you want to restore all parameters except network settings to default. 3. Click to confirm you want to restore default settings. TruVision DVR 16 User Manual...

  • Page 121: Upgrade System Firmware

    5. Click Apply to save the settings and then to return to the Edit window. 6. Repeat steps 2 to 5 for other holiday periods. 7. Click Exit to return to live view. TruVision DVR 16 User Manual...

  • Page 122: System Communication

    Default is None. Interface Select one of the two ways the RS-232 port can be used: Technical Support: Console mode. System communication Use the System Communication menu to enable/disable the RTSP, ISAPI, and HTTP protocols. TruVision DVR 16 User Manual...
  • Page 123 The administrator can set the method for authentication used by the web interface. This should be left at its default value unless otherwise instructed by the system administrator, as choosing the wrong value will negatively impact performance. This function is only available via the OSD. TruVision DVR 16 User Manual...

  • Page 124: Storage Management

    2. Under the HDD Information tab, select the HDD to be initialized. 3. Click the Initialize button to begin initialization. After the HDD has been initialized, the status of the HDD changes from Abnormal to Normal. TruVision DVR 16 User Manual...

  • Page 125: Storage Mode

    HDD quota management. This function lets you allocate different storage capacities for both recordings and snapshots to each camera. Note: If the overwrite function is enabled, the maximum capacity for both recordings and snapshots is set to zero by default. TruVision DVR 16 User Manual...
  • Page 126 5. Click Apply to save the settings. A pop-up window will appear asking to reboot the system. Click Yes. 6. Change the HDD status property of the selected HDD. See “Change the HDD status property” below. TruVision DVR 16 User Manual...

  • Page 127: Dual Streaming

    The Dual Streaming window shows the three recording elements and their capacity ratios on the HDD: Main stream, Substream, and Snapshots. The ratios can be easily adjusted by dragging the slider between the recording types. By default, the main TruVision DVR 16 User Manual...

  • Page 128: S.m.a.r.t. Settings

    To view the S.M.A.R.T. information of a HDD: 1. From the menu toolbar, click Storage Management > S.M.A.R.T. Settings. 2. Select the HDD whose data you want to see. A detail listing of S.M.A.R.T. information is displayed. TruVision DVR 16 User Manual...

  • Page 129: Bad Sector Detection

    Bad sector detection You can improve the performance of your HDDs by ensuring that they have no bad sectors. Bad sectors can slow down a HDD when reading or writing data, for example. TruVision DVR 16 User Manual...
  • Page 130 Error Info to see a list of the errors found. 5. If required, click Pause to pause the test or Cancel to cancel it. 6. Click Exit to return to live view. TruVision DVR 16 User Manual...

  • Page 131: User Management

    Only an administrator can allocate access privileges to Operator and Guest users. The access privileges can be customized for each user’s needs. The administrator’s access privileges cannot be changed. There are three types of privilege settings: Local Configuration, Remote Configuration, and Camera Configuration. TruVision DVR 16 User Manual...

  • Page 132: Local Configuration Settings

    • Remote Advanced Operation: Remotely manage HDDs (initializing and setting properties for HDDs) as well as remotely update system firmware and clear the I/O alarm output. • Remote Shutdown/Reboot: Remotely shutdown or reboot the recorder. TruVision DVR 16 User Manual...

  • Page 133: Camera Configuration Settings

    2. Click the Delete button for the user to be deleted. 3. Click in the pop-up window to confirm deletion. The user is immediately deleted. 4. Click Exit to return to live view. TruVision DVR 16 User Manual...

  • Page 134: Modify A User

    4. Enter the new admin password and confirm it. Change the admin MAC address, if required. Click to save the settings and return to the previous window. 5. Click Exit to return to live view. TruVision DVR 16 User Manual...

  • Page 135: System Information

    QR code. 3. To view camera information, click Camera. You can view the information on each camera: camera number, camera name, status, motion detection, tamper proof, video loss, preview link sum, and preview link information. TruVision DVR 16 User Manual...
  • Page 136 You can view the camera number, recording status, stream type, frame rate, bit rate (Kbps), resolution, record type, active schedule. 5. To view alarm input information, click Alarm Inputs. You can view the alarm input number, alarm name, alarm type, alarm status, and the triggered camera. TruVision DVR 16 User Manual...
  • Page 137 7. To view network information, click Network. You can view the IPv4 address, IPv4 subnet mask, IPv4 default gateway, IPv6 address 1, IPv6 address 2, IPv6 default gateway, MAC address, preferred DNS server, alternate DNS server, enable DHCP, and enable PPPoE, TruVision DVR 16 User Manual...

  • Page 138: Search The System Log

    2. Select the search start and end date and times. 3. Under Event, select an option from the drop-down list: All, Alarm, Notification, Operation, or Information. 4. From the Type list, select one of the options: TruVision DVR 16 User Manual...
  • Page 139 Disarming, Remote: Add Network Storage, Remote: Delete Network Storage, Remote: Set Network Storage, Remote: Operate Bookmark, Remote: Delete HDD, Remote: Configure SNMP Information All, Local HDD Information, HDD S.M.A.R.T., Start Recording, Stop Recording, Delete Expired Video File, Network Storage Information, System Running Status TruVision DVR 16 User Manual...
  • Page 140 - Play: Click to start playback of the selected recording. - Export: Click to archive the selected file to a USB device. The export window appears. 7. Click Exit to return to live view. TruVision DVR 16 User Manual...

  • Page 141: Using The Web Browser

    Note: If you want to see a 4MP camera in live view, you must switch to substream. The recorder will need to be setup for dual stream recording if you want to see the substream recordings in playback. TruVision DVR 16 User Manual...
  • Page 142 ✓ ✓ Draw area (Motion/VCA) ✓ (Supports .txt file ✓ Export log format)  ✓ Local configuration ✓ File path setting Only the file name can be displayed. It cannot show the complete path. TruVision DVR 16 User Manual...

  • Page 143: Internet Explorer Users

    Note: Only one recorder can be viewed per browser. The default values for recorder network settings are: • IP address - 192.168.1.82 • Subnet mask - 255.255.255.0 • Gateway address - 192.168.1.1 • Server port: 8000 TruVision DVR 16 User Manual...
  • Page 144 4. Click “Download” next to the request that you just created in the browser and get a .csr file. 5. Visit a site like https://www.startssl.com/?app=1 and upload your .csr file to get a trusted certificate. For larger companies, a corporate certificate might be available from the IT department. TruVision DVR 16 User Manual...
  • Page 145 • TVR 15HD • TVR 16 • TVR 45HD • TVR 46 To install a HTTPS self-signed certificate on the local host: 1. Create the self-signed certificate. 2. Select Enable HTTPS, and then click Save. TruVision DVR 16 User Manual...
  • Page 146 3. Close the connection and open a new browser tab using the HTTPS protocol. A certificate error appears in the Address field. 4. Click on the Certificate error icon to view the certificate, and then click Install Certificate. TruVision DVR 16 User Manual...
  • Page 147 Chapter 18: Using the web browser 5. Select Local Machine, and then click Next. 6. Select Place all certificates in the following store, and then click Browse. 7. Select Trusted Root Certification Authorities/Third-Party, and then click OK. 8. Click Next. TruVision DVR 16 User Manual...

  • Page 148: Web Browser Live View

    The recorder web browser lets you view, record, and play back videos as well as manage all aspects of the recorder from any PC with Internet access. The browser’s easy-to-use controls give you live view to all the recorder functions. See Figure 30 below. TruVision DVR 16 User Manual...
  • Page 149 Switch between main stream and substream. Display the selected video full screen. Video function toolbar Lets you do the following in live view: Pause live view. Start/stop all streaming from selected cameras. Start recording from selected cameras. TruVision DVR 16 User Manual...

  • Page 150: Control A Ptz Dome Camera Via The Web Browser

    7. Auxiliary focus: Automatically focus the camera lens for the sharpest picture. 8. Start selected preset/tour/shadow tour (depending on function selected). 9. List presets available. 10. List preset tours available. 11. List shadow tours available. TruVision DVR 16 User Manual...

  • Page 151: Play Back Recorded Video

    Clear results. Cross line detected. Motion detected. Intrusion detected. Full screen mode. Playback control toolbar: Reverse: Click to reverse playback. Start/stop: Start or stop playback. TruVision DVR 16 User Manual...
  • Page 152 To do a smart playback: Start to play back video from a camera. If the system had been set up to detect motion or VCA events, they will appear color-coded on the recording progress bar. TruVision DVR 16 User Manual...

  • Page 153: Search For Event Logs

    Search. See Figure 34 on page 150 for an example of the results of a log search. For further information on searching and viewing logs, go to “Search the system log” on page 134. TruVision DVR 16 User Manual...

  • Page 154: Configure The Recorder Via The Browser

    See “Access the web Go to Browser Configuration browser” on page 139 for further information. Note: The configuration settings defined remotely are different from those that can be defined locally. TruVision DVR 16 User Manual...
  • Page 155 69 for more information. Define the on-screen privacy mask areas. See “Privacy Privacy Mask mask” on page 71 for more information. Define the video tampering detection settings. See “Camera Camera Tamper tamper” on page 72 for more information. TruVision DVR 16 User Manual...
  • Page 156 Define an area on screen to enable a VCA alarm from IP and analog cameras, depending on the camera model. Use this function to detect image blur caused by defocusing of the lens, triggering a series of alarm actions. TruVision DVR 16 User Manual...
  • Page 157 Define the type and location of the network storage system. See “Add a HDD” on page 121 for further information. UPnP Enable this function so that the recorder can automatically configure its own port forwarding. See “UPnP settings” on page 87 for more information. TruVision DVR 16 User Manual...
  • Page 158 117 for more information. Holiday Define how recordings occur during holiday periods. See “Holiday schedules” on page 117 for more information. Define the RS-232 parameters. See “RS-232 settings” on RS-232 Settings page 118 for more information. TruVision DVR 16 User Manual...
  • Page 159 Review the status of the alarm outputs. See Chapter 17 “System information” on page 131 for more information. Review the status of the network. See Chapter 17 “System Network information” on page 131 for more information. Review the status of the HDD. TruVision DVR 16 User Manual...

  • Page 160: Specifications

    HD-CVI: 4 MP (30fps/25fps), 1080p@25fps, 1080p@30fps, 720p@25fps, 720p@30fps Video bit rate 32 Kbps to 10 Mbps 1-ch, BNC (1.0 Vp-p, 75 Ω), Analog output Resolution: PAL: 704 × 576; NTSC: 704 × 480 1-ch, RCA (Linear, 1 KΩ) Audio output TruVision DVR 16 User Manual...
  • Page 161 -10 to +55 ºC Relative humidity 10 to 90% Dimensions (W x H x D) 315 × 235 × 45 mm 380 × 311 × 48 mm ≤ 1.26 kg ≤ 1.88 kg ≤ 2.1 kg Weight TruVision DVR 16 User Manual...

  • Page 162: Ptz Protocols

    Appendix B PTZ protocols Interlogix-485 Interlogix-422 KALATEL KTD-348 Pelco-D Pelco-P TruVision DVR 16 User Manual...

  • Page 163: Port Forwarding Information

    Third-party assistance on configuring popular routers can be found at: http://www.portforward.com/ http://canyouseeme.org/ http://yougetsignal.com Note: These links are not affiliated with nor supported by Aritech technical support. Many router manufacturers also offer guides on their websites as well as including documentation with the product. TruVision DVR 16 User Manual...
  • Page 164 On most routers the brand and model number are located on or near the serial number sticker on the bottom of the device. If you cannot find any information for your router, please contact your router manufacturer or internet service provider for further assistance. TruVision DVR 16 User Manual...
  • Page 165 PTZ dome cameras, 75 button functions by task, 19 image settings, 68 Front panel description, 18 layout, 57 Front panel lock, 115 privacy mask, 71 FTP server settings, 86 supported, 60 Configuration settngs export, 116 TruVision DVR 16 User Manual...
  • Page 166 147 connect, 13 Playback control panel resolution, 56 description, 39 select main/event, 56 Port forwarding, 90 video outputs, 25 Power up and down recorder, 14 Motion detection PPPoE settings, 83 advanced, 70 Preset tours TruVision DVR 16 User Manual...
  • Page 167 Video outputs, 25 capture remotely, 147 Video search menu, 32 HDD capacity ratio setup, 123 Video tamper setup, 66 set up to detect, 72 upload to FTP server, 86 V-stream encoding, 79 view, 35, 48 TruVision DVR 16 User Manual...
  • Page 168 Warning buzzer, 98 search event logs, 149 Web browser video snapshot, 147 access, 139 Web browsers camera management, 150 supported, 137 control PTZ dome camera, 146 digital zoom, 148 live view, 144 network settings, 139 TruVision DVR 16 User Manual...