Interlogix TruVision DVR 12 User Manual

Interlogix TruVision DVR 12 User Manual

Interlogix truvision dvr 12 user manual
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TruVision DVR 12 User
Manual
P/N 1072798A-EN • REV 1.0 • ISS 18APR14

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Summary of Contents for Interlogix TruVision DVR 12

  • Page 1 TruVision DVR 12 User Manual P/N 1072798A-EN • REV 1.0 • ISS 18APR14...
  • Page 2 © 2014 United Technologies Corporation. Copyright Interlogix is part of UTC Building & Industrial Systems, a unit of United Technologies Corporation. All rights reserved. Trade names used in this document may be trademarks or registered Trademarks and trademarks of the manufacturers or vendors of the respective products.
  • Page 3: Table Of Contents

    Triggering or clearing alarm outputs manually 30 Setting up system notifications 30 Detecting video loss 31 Detecting video tampering 32 Chapter 6 Network settings 33 Configuring general network settings 33 Configuring PPPoE 34 Configuring DDNS 35 TruVision DVR 12 User Manual...
  • Page 4 Controlling a PTZ camera 73 Configuring PTZ settings 73 Calling up presets, tours and shadow tours 74 Setting and calling up presets 75 Setting and calling up preset tours 77 Setting and calling up a shadow tour 78 TruVision DVR 12 User Manual...
  • Page 5 Windows Vista and 7 users 113 Accessing the web browser 114 Web browser overview 114 Using the web browser to configure the device 116 Searching and playing back recorded video 117 Searching for event logs 119 TruVision DVR 12 User Manual...
  • Page 6 Setting the keypad to work with the DVR 130 Operating the keypad 132 Appendix E Maximum pre-recording times 137 Appendix F Supported PTZ commands 139 Appendix G Default menu settings 141 Appendix H Product codes 149 Index 151 TruVision DVR 12 User Manual...
  • Page 7: Product Introduction

    Default settings to access the device Default user names and passwords See Table 1 on page 2 for the list of default user names and passwords. Go to Chapter 15 “User management” on page 109 for further information. TruVision DVR 12 User Manual...
  • Page 8 Ports: When using the browser: When using TruNav: RTSP port: 554 RTSP port: 554 HTTP port: 80 Server/Client software port: 8000 Go to Chapter 16 “Using the web browser” on page 113 for further information. TruVision DVR 12 User Manual...
  • Page 9: Installation

    When you receive the product, check the package and contents for damage, and verify that all items are included. There is an item list included in the package. If any of the items are damaged or missing, please contact your local supplier. TruVision DVR 12 User Manual...
  • Page 10: Back Panel

    CD with software and manuals • TruVision DVR 12 Quick Start Guide • TruVision DVR 12 User Manual (on CD) • TruVision Recorder Operator Guide (on CD) Back panel The figures on the next page show the back panel connections and describe each connector on typical TVR 12 digital video recorder.
  • Page 11: Monitor Connections

    1 Vp-p CVBS signal. See Figure 1 above for connecting a monitor to a DVR. The DVR supports up to 1280 × 1024 / 60 Hz resolution in VGA. The monitor resolution should be at least 800 × 600. Adjust your monitor accordingly to this resolution. TruVision DVR 12 User Manual...
  • Page 12: Audio Inputs And Output

    139 for the PTZ commands supported by each protocol. Each PTZ camera must be set up individually. For information on configuring PTZ dome camera settings, see Chapter 10, “Controlling a PTZ camera” on page TruVision DVR 12 User Manual...
  • Page 13 Dome camera DVR back panel RS-485 port Configuring the PTZ protocols for Interlogix cameras Before the PTZ dome cameras are assembled in their housings, set their protocol and address DIP switches for the DVR. See Table 3 on page 8 for different Interlogix PTZ dome camera settings.
  • Page 14 Chapter 2: Installation Table 2: PTZ protocols for Interlogix cameras Camera Switch setting TruVision Mini PTZ Protocol DIP 12X: Indoor Dome switches: • RS-485 (on DVR): 000000 • RS-422 (on I/O 100000 box): RS-485 110000 communication DIP switches: Camera ID DIP...
  • Page 15 1. Address switches; 2. Baud switches; 9600 bps 3. Protocol switches 0011 = 4800 bps RS-422/RS-485 data connector: CyberDome Protocol switches: Address switches: Select the camera ID DIP switch address as required. RS-485 data connector: TruVision DVR 12 User Manual...
  • Page 16 1. Protocol switches; 2. Address switches RS-422/RS-485 data connector: Legend Protocol switches: • RS-485 on DVR): • RS-422 (on I/O box): Address switches: Select the camera ID DIP switch address as required. RS-422/RS-485 data connector: TruVision DVR 12 User Manual...
  • Page 17: Connecting A Ktd-405 Keypad And Dome Camera To The Dvr

    1. KTD-405 keypad 5. RJ45 cable control (use the cable provided with the equipment) 2. RS-232 programming port 6. I/O box 3. RS-485 and RS-422 in/out 7. DVR back panel 4. RS-485 termination switch 8. Dome camera TruVision DVR 12 User Manual...
  • Page 18: Brackets

    See Figure 6 below. Figure 5: Rack-mount installation To install the racks: 1. Attach the two small front-rack mount ears (A) to the DVR (supplied). 2. Attach the DVR to the front rails (B) (screws not supplied). TruVision DVR 12 User Manual...
  • Page 19: Getting Started

    To reboot the DVR: 1. In live view mode, right-click the mouse and click Menu. The main menu window appears. 2. Select the icon. Power Manager 3. In the Shutdown popup menu, select Reboot. Click to confirm shutdown. TruVision DVR 12 User Manual...
  • Page 20: Using The Setup Wizard

    Select the desired time zone, date format, system time, and system date. Note: Daylight saving time (DST) cannot be configured from the Wizard. See “Configuring time and date” on page 68 for more information on DST. TruVision DVR 12 User Manual...
  • Page 21 Previous 9. Recording configuration: Configure your recording settings as required. The settings apply to all cameras connected to the DVR. The window for “Advanced record settings” is shown below: TruVision DVR 12 User Manual...
  • Page 22 10. When all the required changes have been entered, a page appears showing all the settings. Click to exit the Wizard. The DVR is now ready to use. Finish For a description of the DVR main menu, see “Menu overview” on page 55. TruVision DVR 12 User Manual...
  • Page 23: Recording

    See Chapter 7 “HDD management” on page 43 for more information. To configure recording settings: 1. From the menu toolbar, click > > Record. Video Schedule Encoding 2. Select the camera you want to configure.“Using the soft keyboard” on page TruVision DVR 12 User Manual...
  • Page 24 4. Click to save the settings. Apply 5. If you want to save these parameters to another camera, click Copy select the camera in the pop-up window that appears. Click and return to the main window. TruVision DVR 12 User Manual...
  • Page 25: Configuring Overwrite

    3. Click Calculate. The recommended maximum values for the frame rate, bit rate, and HDD free space are then displayed. Use this information when setting the recoding parameters. Note: This option is not available via the browser. TruVision DVR 12 User Manual...
  • Page 26: Defining A Recording Schedule

     Alarm (Red): Records only alarms.  None (Grey): No recording during this period. 5. Timeline. There is a 24-hour time line for each day. Up to eight recording periods can be scheduled during the 24-hour period. TruVision DVR 12 User Manual...
  • Page 27: Daily Schedules

    To copy the current schedule settings to another day of the week, click Copy. Select the number of the day of the week to which to copy the schedule. Click to save changes and return to the Edit window. 10. Repeat steps 4 to 9 for other cameras. TruVision DVR 12 User Manual...
  • Page 28: Holiday Schedules

    The DVR can be scheduled to record when an alarm is triggered by an external alarm device such as a PIR detector or dry contacts. For information on scheduling external alarms, see “Triggering or clearing alarm outputs manually” on page 30. TruVision DVR 12 User Manual...
  • Page 29: Protecting Recorded Files

    3. Click Search. A list of recordings, similar to the figure below, matching the search parameters is displayed. 4. Select the file you want to lock/unlock. The Locked column indicates whether a file is locked or not. TruVision DVR 12 User Manual...
  • Page 30: Capturing Text Insertions

    The DVR supports Point-of-Sale (POS) and ATM text insertion via the UTC ProBridge accessory connected to the RS-232 port on the DVR. The feature is currently only available via the browser (see “Capturing text insertions” on page 120). TruVision DVR 12 User Manual...
  • Page 31: Alarm Settings

    See “Configuring an FTP server to store snapshots” on page 39 for more information. Trigger Alarm Output: Triggers an alarm output when a notification is • detected for an external alarm. See “Setting up external alarms” on page 28 for information on configuring an alarm output. TruVision DVR 12 User Manual...
  • Page 32: Setting Up Motion Detection

    2. Select the analog camera to detect motion. Each camera must be set up individually. 3. Check Enable Motion Detection. 4. Select the areas on-screen to be sensitive to motion. Click and drag the mouse cursor across the window to deselect areas sensitive to motion detection. TruVision DVR 12 User Manual...
  • Page 33 DVR to notify you of the alarm (see page 25 for the list of alarm notification types). Click to save settings. Apply 10. Click to return to the motion detection settings window. 11. Click to return to live view. Back TruVision DVR 12 User Manual...
  • Page 34: Setting Up External Alarms

    Note: The time periods defined cannot overlap. 7. Select the response method to an external alarm. Click the Rule tab to define the method by which you want the DVR to notify you of the alarm. Click to save settings. Apply TruVision DVR 12 User Manual...
  • Page 35 Apply Copy days of the week and holiday period. Note: The time periods defined cannot overlap. 5. Click to return to the alarm output window. 6. Click to return to live view. Back TruVision DVR 12 User Manual...
  • Page 36: Triggering Or Clearing Alarm Outputs Manually

    HDD installed or HDD had failed to initialize. Network Disconnected: Disconnected network cable. • IP Conflicted: Conflict in IP address setting. • Illegal Login: Wrong user ID or password used. • Abnormal Video Signal: Unstable video signal or video loss detected. • TruVision DVR 12 User Manual...
  • Page 37: Detecting Video Loss

    8 time periods per day. 7. Click the button to save settings. Apply 8. Click to copy these settings to other cameras. Copy 9. Click to return to live view. Back TruVision DVR 12 User Manual...
  • Page 38: Detecting Video Tampering

    Rule Rule want the DVR to notify you of the alarm. Click to save settings and Apply then to return to the previous window. 8. Click to return to live view. Back TruVision DVR 12 User Manual...
  • Page 39: Network Settings

    General Option Description NIC type Network interface card (NIC) is a device used to connect the DVR to a network. Select the NIC type used from the drop-down list. Default value is 10/100M self-adaptive. TruVision DVR 12 User Manual...
  • Page 40: Configuring Pppoe

    To configure general network settings: 1. From the menu toolbar, click > Network Settings PPPoE. 2. Check the enable PPPoE box. 3. Enter your user name and password and confirm the password. 4. Click to save the settings. Apply TruVision DVR 12 User Manual...
  • Page 41: Configuring Ddns

    Enable DDNS 3. Select one of the DDNS types listed: DynDNS: Select and enter the server address for DynDNS DynDNS (members.dyndns.org). In the DVR domain name field, enter the domain TruVision DVR 12 User Manual...
  • Page 42: Configuring An Ntp Server

    NTP server used for time synchronization. To set up an NTP server: 1. From the menu toolbar, click > NTP. Network Settings 2. Check the NTP box to enable feature. It is enabled by default. 3. Enter the NTP settings: TruVision DVR 12 User Manual...
  • Page 43: Configuring Email

    We recommend that you test the email settings after entering values in Note: the email window. 4. Click to save the settings. Apply We recommend that you test the email settings after entering values in the Note: Email window. TruVision DVR 12 User Manual...
  • Page 44: Configuring Upnp

    When you set the trap address and trap port in the DVR menu to the network management system’s IP address and port number, and set up the network management system as trap receiver, trap notifications (such as startup) are sent from the DVR to the network management system. TruVision DVR 12 User Manual...
  • Page 45: Configuring An Ftp Server To Store Snapshots

    Setting up multicasting resolves limitation issues when streaming videos through a network access device. A multicast address spans the Class-D IP range of 224.0.0.0 to 239.255.255.255. We recommend that the IP address range of 239.252.0.0 to 239.255.255.255 be used. TruVision DVR 12 User Manual...
  • Page 46: Configuring The Server And Http Ports

    To configure RTSP service port: 1. From the menu toolbar, click > Network Settings More Settings. 2. Enter the RTSP port value. The default value 554. 3. Click to save the settings. Apply Telnet setup For Technical Support only. TruVision DVR 12 User Manual...
  • Page 47: Checking Network Status

    3. Under the section “Network Delay, Packet Loss Test”, enter the destination address and click Test. The test result appears in a pop-up window. 4. If you need to check the current network parameters, click the Network button to get an overview. TruVision DVR 12 User Manual...
  • Page 48: Exporting Network Packet Data

    3. Under the section “Network packet export”, click to get a list of the Refresh local backup devices available. Select one from the list. 4. Click Export. Up to 1M of data can be exported at a time. TruVision DVR 12 User Manual...
  • Page 49: Hdd Management

    After the HDD has been initialized, the status of the HDD changes from Abnormal to Normal. Setting the HDD quota You can allocate on a HDD the maximum permitted storage and snapshot picture capacities from each camera. TruVision DVR 12 User Manual...
  • Page 50: Setting The Hdd Property

    (R/W). If the HDD that is currently being written to is set to read-only, the data is then recorded to the next HDD. If there is only one HDD present, setting it to read-only means the DVR cannot record. TruVision DVR 12 User Manual...
  • Page 51: Checking Hdd Status

    1. From the menu toolbar, click > System Settings Hard Disk. 2. Select the tab to display its window. S.M.A.R.T. 3. Select the HDD whose data you want to see. A detail listing of S.M.A.R.T. information is displayed. TruVision DVR 12 User Manual...
  • Page 52: Searching Video Using Disk Analysis

    The disk analysis screen provides a graphical view of the all video stored on the HDD for each camera. The scale is determined dynamically. The timeline flows from left (oldest) to right (newest) video. See Figure 9 on page 47. TruVision DVR 12 User Manual...
  • Page 53 4. Move the time/date marker to the time period of interest. Click the zoom in and out buttons to focus in and out of the time period for viewing. Note: The playback option is not available. TruVision DVR 12 User Manual...
  • Page 54 Chapter 7: HDD management TruVision DVR 12 User Manual...
  • Page 55: Operating Instructions

    DVR. The LED indicators light up to alert you of various conditions. The functions available can be limited by setting passwords. See Figure 9 on page 50 for more information. TruVision DVR 12 User Manual...
  • Page 56 Internal: Green indicates the Watchdog is working correctly. Red indicates that the Watchdog is reporting a fault. Alarm: Green indicates no external alarm. Red indicates an external alarm status or motion. Alarm button Use to manually acknowledge an alarm. TruVision DVR 12 User Manual...
  • Page 57: Using The Mouse

    Move the pointer to a command, option, or button on a window. Click the left mouse button to enter or confirm a selection. You can purchase a spare mouse by ordering part number TVR-MOUSE-1. See Table 6 on page 52 for a description of the mouse buttons. TruVision DVR 12 User Manual...
  • Page 58: Using The Ir Remote Control

    No programming is necessary if using a single DVR. The device ID address only applies when using a remote control and not when using a keypad. You can purchase a remote control by ordering part number TVR-REMOTE-1. TruVision DVR 12 User Manual...
  • Page 59 Confirm selection. 11. Zoom + and - Use to control zoom of camera lens. 12. Preset Enter preprogrammed three-digit code to call up a preset. 13. Tour Enter preprogrammed three-digit code to call up shadow tour. TruVision DVR 12 User Manual...
  • Page 60 If the IR remote control is not functioning properly, perform the following tests: • Check the battery polarity. • Check the remaining charge in the batteries. • Check that the IR remote control sensor is not masked. If the problem still exists, please contact your administrator. TruVision DVR 12 User Manual...
  • Page 61: Menu Overview

    See “Configuring live view” on page 65 and “Holiday schedules” on page 22. Camera management Configures camera settings including motion detection, video image adjustments, camera title, and copy settings to other cameras. See “Camera settings” on page 99“. TruVision DVR 12 User Manual...
  • Page 62: Using The Soft Keyboard

    Apply 4. Click to return to live view. Back Using the soft keyboard A keyboard will appear on-screen when you need to enter characters in a window option. Click a key to input that character. TruVision DVR 12 User Manual...
  • Page 63: Exiting The Main Menu

    Alphanumeric characters Backspace Confirm selection Exiting the main menu Press the button on the front panel to exit the current menu window and Menu return to live view, or click in a main menu. Back TruVision DVR 12 User Manual...
  • Page 64 Chapter 8: Operating instructions TruVision DVR 12 User Manual...
  • Page 65: Chapter 9 Live View

    The DVR can display more than one icon at the same time. See “General settings” on page 69 to display or hide these icons. The system status is displayed on the front panel by the status LEDs. TruVision DVR 12 User Manual...
  • Page 66: Video Output

    The list of commands available depends on which monitor is active; main or auxiliary (monitor B). See Table 9 below. The default settings of these commands are provided in Appendix G, “Default menu settings” on page 139. TruVision DVR 12 User Manual...
  • Page 67 Playback the recorded video of the selected day from the selected camera. The current day is selected by default. See “All-day playback” on page 84 for more information. Monitor A Switch between monitors A (main) and B (event). TruVision DVR 12 User Manual...
  • Page 68: Single And Multiview Display Formats

    To select a multiview display format: 1. Press the button on the front panel to cycle through different display Display formats. You can also right-click the mouse and select from the menu. Multi Camera Select the desired multiview display layout. TruVision DVR 12 User Manual...
  • Page 69: Sequencing Cameras

    The quick access toolbar in live view lets you quickly access regularly used commands. Position the cursor over a video image and left- click the mouse. The toolbar appears (see Figure 16 on page 64). TruVision DVR 12 User Manual...
  • Page 70 These settings can also be modified from the Camera>Image menu (see page “Adjusting video image settings” on page 107. Text show: Display inserted text on screen. The color of the text can be changed: Black, white, or pink. Close toolbar: Close the shortcut toolbar. TruVision DVR 12 User Manual...
  • Page 71: Digital Zoom

    In the Layout menu use the Video output interface, Window segmentation, Dwell time, and Enable audio output settings to configure the main monitor. Use Event output as well as Event and Alarm full-screen monitoring dwell time settings to configure the event monitor. TruVision DVR 12 User Manual...
  • Page 72 Display Mode Settings 2. Select > General. Layout 3. Specify the desired settings for each of the menu options. 4. Click to save the settings. Apply 5. Click to return to live view. Back TruVision DVR 12 User Manual...
  • Page 73 6. In the selected tile, select the new camera sequence order by scrolling the through the list of available camera numbers. “X” means that the camera is not displayed. Note: 7. Click to save the settings. Apply 8. Click to return to live view. Back TruVision DVR 12 User Manual...
  • Page 74: Configuring Time And Date

    Default date is the current date. System Time Define the system time. Default time is the current time. Auto DST Adjustment Define DST is automatically. It depends on the time zone selected. Default format is Disable TruVision DVR 12 User Manual...
  • Page 75: General Settings

    See Figure 21 and Table 14 on page 70 for the general options available, and Figure 22 and Table 15 on page 71 for further options. The changes are immediately implemented once Apply is clicked to save the settings. TruVision DVR 12 User Manual...
  • Page 76 Check the box to enable/disable, and click Apply. 8. Enable Wizard Define whether the wizard tool starts when the DVR is turned on. Check the box to enable/disable, and click Apply. 9. Display Status Icons Define whether the status icons are displayed. TruVision DVR 12 User Manual...
  • Page 77 30 minutes from actual time. Default is five minutes 10. Enable Front Panel Lock When the system logs out, the front panel is automatically locked. To unlock the front panel, press the Live button for 5 seconds. TruVision DVR 12 User Manual...
  • Page 78: V-Stream Encoding

    Video Schedule 2. Select > Encoding V-stream Encoding. 3. Check Enable V-stream Encoding. 4. Select the desired settings for frame rate and maximum bit rate (Kbps). 5. Click to save the settings. Apply TruVision DVR 12 User Manual...
  • Page 79: Controlling A Ptz Camera

    139 for the default values. It is important to ensure that the settings correspond with those used in Note: the PTZ camera. 4. Click to copy the settings to another camera, if required, and select the Copy cameras. TruVision DVR 12 User Manual...
  • Page 80: Calling Up Presets, Tours And Shadow Tours

    PTZ movement Adjusts the speed of PTZ movement. Toolbar Turns on/off camera light. Turns on/off camera wiper. Zoom area. Centers the PTZ dome camera image. This command is not supported on all PTZ dome cameras. TruVision DVR 12 User Manual...
  • Page 81: Setting And Calling Up Presets

    Table 16: Description of the PTZ configuration window Item Name Description Save preset Saves preset. Call preset Calls up pre-existing preset. Shadow tour toolbar Starts recording the shadow tour. Saves the shadow tour. Starts the selected shadow tour. TruVision DVR 12 User Manual...
  • Page 82 1. From the menu toolbar, click > PTZ Settings More Settings. 2. Check and enter the preset number to call up. The camera Call Preset immediately moves to that preset position. 3. Click to return to live view. Back TruVision DVR 12 User Manual...
  • Page 83: Setting And Calling Up Preset Tours

    Note: A preset tour should have at least two presets. 4. Repeat step 3 to configure other steps in the preset tour. 5. In the preset tour toolbar, click to call up the preset tour. 6. Click to return to live view. Back TruVision DVR 12 User Manual...
  • Page 84: Setting And Calling Up A Shadow Tour

    2. Select the shadow tour from the list. 3. To record a new shadow tour, click and use the directional buttons on the PTZ control panel to move the camera along the desired path. 4. Click to save the shadow tour. TruVision DVR 12 User Manual...
  • Page 85 PTZ Settings More Settings. 2. Select the shadow tour from the list and click to start the tour. Click to stop the shadow tour. 3. Click to return to live view. Back TruVision DVR 12 User Manual...
  • Page 86 Chapter 10: Controlling a PTZ camera TruVision DVR 12 User Manual...
  • Page 87: Playing Back A Recording

    The camera can be setup to display a time/date stamp during recording. The playback video can be set up to display a time/date stamp for evidentiary purposes (see Configuring the OSD settings on page 105). TruVision DVR 12 User Manual...
  • Page 88 Figure 26: Playback control toolbar (search playback example shown) Item Description Audio and video control toolbar: Audio on/off. Start/stop a video clip during playback. Sections of a recording can be saved to an external storage device. TruVision DVR 12 User Manual...
  • Page 89: Instant Playback

    Use the quick access toolbar to quickly replay recorded video from the last five minutes. This can be useful to review an event that has just happened. Only one camera at a time can be selected. The default playback period of 5 minutes cannot be changed. TruVision DVR 12 User Manual...
  • Page 90: All-Day Playback

    Check the desired cameras and/or another day. Up to 16 cameras can be selected depending on the DVR model. Playback starts immediately. A message appears if there are no recordings found during this period. Note: TruVision DVR 12 User Manual...
  • Page 91: Searching Recorded Video

    The files are listed by camera, and then for each camera by date and time. The oldest file is listed first. See Figure 27 on page 86 for an example of the results from a search. Only one file can be played back at a time. TruVision DVR 12 User Manual...
  • Page 92: Playing Back Recordings By Time And Video Type

    5. To hide the playback control toolbar during play back, right-click the mouse and select the button in the playback control toolbar. Click Control Panel again for the panel to reappear. 6. Use the playback control toolbar to manually control playback. TruVision DVR 12 User Manual...
  • Page 93: Playing Back Recordings By Event

    9. To do another search: Click in bottom right of the playback control toolbar or the Event Search icon right-click the mouse and select from the list. Event Search The search window reappears. Reselect the search criteria. TruVision DVR 12 User Manual...
  • Page 94: Slideshow Of Snapshots

    Minor record types. The major record types can be searched by sub categories (minor record type). The selection of minor record types available depends on the major type selected. See Table 18 for the list. TruVision DVR 12 User Manual...
  • Page 95 A list of results appears. Search 5. Select a file and click: - Details: Displays information on the log or recording. For a recording, it lists such information as start time, type of information, camera number, and gives TruVision DVR 12 User Manual...
  • Page 96: Motion Search

    Search Motion appears as blue lines below the green playback progress bar (see below). If motion had been recorded as an event, it appears as yellow on the progress bar. TruVision DVR 12 User Manual...
  • Page 97: Playing Back Frame-By-Frame

    3. Left-click the mouse and drag the red square to the area of interest, or press the arrow buttons on the front panel to position the red square. The selected area is magnified. The size of the red square cannot be changed using the front panel. TruVision DVR 12 User Manual...
  • Page 98 Chapter 11: Playing back a recording 4. Right-click the mouse to quit digital zoom and to return to full-screen playback mode. The playback control toolbar reappears. TruVision DVR 12 User Manual...
  • Page 99: Archiving Recorded Files

    USB device takes precedence over the others. 2. Press on the front panel or remote control to open the quick archive Archive window. 3. Click Start. The unit starts to download all the files listed. TruVision DVR 12 User Manual...
  • Page 100: Exporting Recorded Files To Backup Device

    • Click the Refresh button • Reconnect device • Check for compatibility from vendor Refresh Refresh the search results if any parameters have been modified. Name Files found on the backup device are listed. TruVision DVR 12 User Manual...
  • Page 101: Creating And Archiving Video Clips

    Archive Creating and archiving video clips You can save important scenes in a recorded file for later reference by creating video clips of selected portions of the file during playback. When an intruder, for TruVision DVR 12 User Manual...
  • Page 102: Archiving Snapshots

    2. Search for the required snapshot files to play back. See “Slideshow of snapshots” on page 88. The list of snapshots appears. 3. Select the snapshots to backup. 4. Click Archive. Select the archiving device, if different from that listed. 5. Click Archive. Export starts immediately. TruVision DVR 12 User Manual...
  • Page 103: Managing Backup Devices

    Playing back archived files on a PC Use the standard file player software to play back the archived video on your PC. It is downloaded automatically from the DVR when archiving files onto a backup device. TruVision DVR 12 User Manual...
  • Page 104 Chapter 12: Archiving recorded files TruVision DVR 12 User Manual...
  • Page 105: Dvr Management

     ProBridge: POS and ATM text insertion supported via the ProBridge accessory connected to the RS-232 port. See “Capturing text insertions” on page 120 for more information.  ATS/Challenger: NTP time sync supported to foreign device over the RS-232 port. TruVision DVR 12 User Manual...
  • Page 106: Updating System Firmware

    Default Note: Network information such as IP address, subnet mask, gateway, MTU, NIC working mode, server port, and default route are not restored to factory default settings. TruVision DVR 12 User Manual...
  • Page 107: Viewing System Information

    Viewing system information To view system information: 1. From the menu toolbar, click > System Settings System Information. 2. To view device information, click the tab. Device Info 3. To view camera information, click the tab. camera TruVision DVR 12 User Manual...
  • Page 108 4. To view record information, click the tab. Record 5. To view alarm information, click the tab. Alarm 6. To view network information, click the tab. Network 7. To view HDD information, click the tab. TruVision DVR 12 User Manual...
  • Page 109: Searching System Logs For Events

    5. If available, you can also view the associated video to the selected log entry by clicking its play button 5. To export a log entry, select a log and click Export. 4. Click to return to live view. Back TruVision DVR 12 User Manual...
  • Page 110 Chapter 13: DVR management TruVision DVR 12 User Manual...
  • Page 111: Camera Settings

    2. Enter a name for the camera, if required. 3. Check the Display Name, Display Date, and Display Week boxes to display the camera name, date, and week. 4. Select a date format and a time format. TruVision DVR 12 User Manual...
  • Page 112: Setting Up Privacy Masking

    Using the mouse, click and drag a privacy-mask box in the camera view window over the desired area. You can set up to four areas for privacy masking. Masked areas are dimmed and outlined in four different colors. Click to save settings. Apply TruVision DVR 12 User Manual...
  • Page 113: Adjusting Video Image Settings

    Hiding a camera image from view There may be occasions when you want to control who can see a camera image on a local monitor, such as if there is a camera located in a changing room. The TruVision DVR 12 User Manual...
  • Page 114 A covert camera is not displayed on screen when no user is logged in. Instead a person walking by sees a black screen with the Interlogix logo. See Figure 32 below.
  • Page 115: User Management

    Note: Adding a new user Only a system administrator can create a user. You can add up to 16 new users. The access privileges of Operator and Guest users are predefined and cannot be modified TruVision DVR 12 User Manual...
  • Page 116: Customizing A User's Access Privileges

    DVR. Local Advanced Operation: Access HDD management (including the • initialization and modification of disk properties). Update system firmware as well as stop the I/O alarm output. Local Shutdown/Reboot: Shutdown or reboot the DVR. • TruVision DVR 12 User Manual...
  • Page 117 The Permissions pop-up window appears. 3. Click to save the settings. Apply 4. Click the button to return to the previous window. 8. Click to return to live view. Back TruVision DVR 12 User Manual...
  • Page 118: Deleting A User

    The administrator’s password can be changed in the menu. User Management Click the tab and enter the new information. The Change Password administrator’s MAC address can be changed here too. Once completed, click to save the settings. Apply TruVision DVR 12 User Manual...
  • Page 119: Using The Web Browser

    5. Clear the “Require server verification (https:) for all sites in this zone” box. 6. Enter the IP address or DDNS name in the “Add this website to the zone” field. 7. Click Add, and then click Close. 8. Click in the Internet Options dialog box. TruVision DVR 12 User Manual...
  • Page 120: Accessing The Web Browser

    The DVR web browser lets you view, record, and play back videos as well as manage all aspects of the DVR from any PC with Internet access. The browser’s easy-to-use controls give you quick access to all the DVR functions. See Figure 32 below. TruVision DVR 12 User Manual...
  • Page 121 Video function toolbar Lets you do the following in live view: Switch between mainstream and substream. Start/stop all streaming from selected cameras. Start recording from selected cameras. Digital zoom. Turn POS/ATM text insertion on/off. Take a video snapshot. TruVision DVR 12 User Manual...
  • Page 122: Using The Web Browser To Configure The Device

    System settings including, user management, date and time, audio, RS-485, RS-232, language, alarm notification, and hard drive setup See Figure 33 below. Please refer to the specific chapters on this manual for detailed information on configuring the different functions. TruVision DVR 12 User Manual...
  • Page 123: Searching And Playing Back Recorded Video

    To search and play back recorded video, click Playback on the menu bar to display the Playback page shown in Figure 34 below. Figure 35: Browser playback page Item Description Selected camera. Calendar: Selected day is highlighted. Search: Click to start searching recorded files for the selected camera. TruVision DVR 12 User Manual...
  • Page 124 Click and drag the marker across the timeline on where you want video playback to begin, and then click Play on the playback control toolbar. You can capture a snapshot of a video image, save the video playback, or download the recorded video. TruVision DVR 12 User Manual...
  • Page 125: Searching For Event Logs

    1. Directional pad/auto-scan buttons: Controls the movement and direction of the PTZ camera. Center button is used to start auto-pan by the PTZ dome camera. 2. Adjusts the zoom, focus, and iris functions. 3. Adjusts the speed of PTZ dome camera. 4. Starts the selected preset. TruVision DVR 12 User Manual...
  • Page 126: Capturing Text Insertions

    See Figure 36 below for an example of a video image in live view with text insertion. Figure 37: Example of a video image with text insertion TruVision DVR 12 User Manual...
  • Page 127 5. Select the access device from the drop-down list. 6. Select the access mode. Only “ProBridge” is listed. 7. Under “Start String”, enter the desired transaction text such as an ATM transaction number. 8. Click to save the settings. Apply TruVision DVR 12 User Manual...
  • Page 128 Appendix C: Using the web browser TruVision DVR 12 User Manual...
  • Page 129: Appendix A Specifications

    32 to 4096 Kbps, or user defined (max. 3072 Kbps) Audio output 1-ch, RCA Audio bit rate 64 Kbps Dual-stream Support | (Sub-stream at CIF: 6 fps, QCIF: 25 fps (PAL) / 30 fps (NTSC)) Stream type Video, Video & Audio TruVision DVR 12 User Manual...
  • Page 130 Relative humidity 10 to 90% Chassis 1.5U chassis Dimensions (W x H x D) 362 × 330 × 78 mm (14.25 × 13.0 × 3.07 in.) ≤ 3 kg (6.6 lb.) (without HDD or DVD-R/W) Weight TruVision DVR 12 User Manual...
  • Page 131: Appendix Bptz Protocols

    Appendix B PTZ protocols Interlogix-485 Interlogix-422 KALATEL DSCP HIKVISION Honeywell INFINOVA KTD-348 LG MULTIX LILIN TruVision DVR 12 User Manual...
  • Page 132 Appendix B: PTZ protocols TruVision DVR 12 User Manual...
  • Page 133: Port Forwarding Information

    For example: If the client port is changed to 9000 then the +200 port will be 9200. Using the default client port 8000 then the +200 port will be 8200. Seeking further assistance Third-party assistance on configuring popular routers can be found at: http://www.portforward.com/ http://canyouseeme.org/ http://yougetsignal.com TruVision DVR 12 User Manual...
  • Page 134 Appendix C: PTZ protocols Note: These links are not affiliated with nor supported by Interlogix technical support. Many router manufacturers also offer guides on their websites as well as including documentation with the product. On most routers the brand and model number is located on or near the serial number sticker on the bottom of the device.
  • Page 135: Appendix Dktd-405 Keypad

    YYY represents the DVR storage configuration such as 1T = 1 TB, etc. Wiring the keypad Connect the RS-485 bus of the KTD-405 I/O box to the DVR keypad terminal port. Table 20: Keypad and DVR connections KTD-405 I/O box TVR 12 connection RS-485 A RS-485 B TruVision DVR 12 User Manual...
  • Page 136: Setting The Keypad To Work With The Dvr

    To set the keypad in zone mode: 1. Log into the keypad using the Admin password. Hold down the Enter button ) until a beep sounds and then enter the following code: 1 4 7 6. Push button to confirm. TruVision DVR 12 User Manual...
  • Page 137 If these functions are required, it is recommended to use a mouse in conjunction with the keypad as all DVR functions will then be available. Unavailable keypad functions The following keypad buttons are unavailable when using the keypad to control the DVR: TruVision DVR 12 User Manual...
  • Page 138: Operating The Keypad

    5. Repeat steps 2 to 4 for each digit of the password. 6. Move the cursor to the Enter button on the soft keyboard and press Enter ) on the KTD-405 keypad to quit the soft keyboard. TruVision DVR 12 User Manual...
  • Page 139 Note. If you press before Enter option pressing Enter, you quit the menu without saving any changes. It is the same as Cancel. Select the zone ID Press to connect the zone keypad to the DVR. TruVision DVR 12 User Manual...
  • Page 140 Pause playback Press to pause playback. Press restart. Select one of the files in the Press enter ( ) and move search result screen the joystick to the desired file. Press to start playback. TruVision DVR 12 User Manual...
  • Page 141 113 145 177 209 241 273 305 337 369 401 433 465 497 114 146 178 210 242 274 306 338 370 402 434 466 498 115 147 179 211 243 275 307 339 371 403 435 467 499 TruVision DVR 12 User Manual...
  • Page 142 125 157 189 221 253 285 317 349 381 413 445 477 509 126 158 190 222 254 286 318 350 382 414 446 478 510 127 159 191 223 255 287 319 351 383 415 447 479 511 TruVision DVR 12 User Manual...
  • Page 143: Maximum Pre-Recording Times

    Frame rate, resolution and image quality do not impact time. Note: This information only applies when the bit rate is set to Constant (see “Initializing the recording settings” on page 17 for more information). Maximum pre-recording time Constant bit rate (seconds) 1024 1280 1536 TruVision DVR 12 User Manual...
  • Page 144 Appendix E: Maximum pre-recording times Maximum pre-recording time Constant bit rate (seconds) 1792 2048 3072 4096 TruVision DVR 12 User Manual...
  • Page 145: Supported Ptz Commands

    Zoom Zoom Focus Focus down left right down down Interlogix-485 Interlogix-422 KALATEL DSCP HIKVISION Honeywell INFINOVA KTD-348 LG MULTIX LILIN PANASONIC_ CS850 PELCO-D PELCO-P PHILIPS PHILPS-3 Samsung Siemens SONY-EVI- D30/31 SONY-EVI-D70 SONY-EVI- D100/P TECHWIN VICON TruVision DVR 12 User Manual...
  • Page 146 Interlogix-485 Interlogix-422 KALATEL DSCP HIKVISION Honeywell INFINOVA KTD-348 LG MULTIX LILIN PANASONIC_ CS850 PELCO-D PELCO-P PHILIPS PHILPS-3 Samsung Siemens SONY-EVI- D30/31 SONY-EVI-D70 SONY-EVI- D100/P TECHWIN VICON YOULI ** : Aux. 2 # : Aux. 1 TruVision DVR 12 User Manual...
  • Page 147: Appendix G Default Menu Settings

    Mouse Pointer Speed: Lower Instant Playback Time: 5 minutes Enable Front Panel Lock: No Layout General Video Output Interface: VGA/HDMI Window Segmentation: 3*3 (for 4-ch models) or 4*4 (8/16-ch models) Dwell Time: No switch Enable Audio Output: No TruVision DVR 12 User Manual...
  • Page 148 Status: All disable; Start Date: 1st. Jan; End Date: 1st Jan Camera management OSD Settings Camera: Analog 1 Camera Name: Camera 01 Display Name: Yes Display Date: Yes Display Week: Yes Date Format: MM-DD-YYYY Time Format: 12-hour Display Mode: Non-transparent & Not Flashing TruVision DVR 12 User Manual...
  • Page 149 Sensitivity: 0 Zone: (Null) Video Loss Video Loss Settings Camera: Analog 1 Enable Video Loss Alarm: Disable Rule: Alarm schedule - All day for whole week; Rule: (Null) Covert Camera Covert Camera Settings Cameras: (Null) TruVision DVR 12 User Manual...
  • Page 150 Frame Rate : 12 fps Max. Bit rate mode: General Max. bit Rate (Kbps): 1024 Encode Parameters Recommendation Duration Time (days): 30 Weekday: Yes Weekend: Yes Resolution: 2CIF Total capacity: 1,863GB Free Space: 1,798GB Frame Rate: (Null) TruVision DVR 12 User Manual...
  • Page 151 Preferred DNS Server: (Null) Alternate DNS Server: (Null) PPPoE PPPoE Enable PPPoE: Disable User Name: (Null) Password: (Null) Confirm: (Null) DDNS DDNS DDNS: Disable DDNS Type: ezDDNS Server Address: www.tvr-ddns.net Host Name: (Null) Enable NTP: Disable Interval:60min TruVision DVR 12 User Manual...
  • Page 152 HTTP Port: 80 Multicast IP: (Null) RTSP Server Port: 554 Enable Telnet: No Alarm Settings Alarm List Alarm Inputs (Null) Alarm Outputs (Null) Alarm Input Alarm Input Alarm Input No.: All Alarm Name: (Null) Type: N.O. TruVision DVR 12 User Manual...
  • Page 153 Camera Buzzer Time: Constant PTZ Settings General General Camera: Analog 1 Baud Rate: 9600 Date Bit: 8 Stop Bit: 1 Parity: None Flow Ctrl: None PTZ Protocol: Interlogix-485 Address: 0 to 15 for camera 1 to 16 TruVision DVR 12 User Manual...
  • Page 154 Hard Disk HDD Informaiton: (Null) Storage Mode: (Null) S.M.A.R.T. Settings: (Null) Text insertion Text Insertion Enable text insertion: Disable (Null) Upgrade (Null) Configuration (Null) Log search Log search Current whole day, all day, all type TruVision DVR 12 User Manual...
  • Page 155: Appendix H Product Codes

    Appendix H Product codes This is the TruVision DVR 12 (TVR 12) User Manual for models: Table 25: Product codes for TVR 12 Americas Description TVR-1208-1T TruVision DVR 12, H.264, 8 ch, 1 TB Storage TVR-1208-2T TruVision DVR 12, H.264, 8 ch, 2 TB Storage TVR-1216-1T TruVision DVR 12, H.264, 16 ch, 1 TB Storage...
  • Page 156 Appendix H: Product codes TruVision DVR 12 User Manual...
  • Page 157: Index

    Date properties, 44 configuring display, 68 set to read only, 24 DDNS settings, 35 setting up HDD alarms, 45 Default menu settings, 141 Holiday schedules Default settings recording, 22 restore, 100 HTTP port settings, 40 TruVision DVR 12 User Manual...
  • Page 158 Preset tour change, 69 calling up, 78 Mouse pop-up menu, 60 Preset tours, 77 Multicast settings, 40 quick access, 74 Multiview format, 62 setting up, 77 default setting, 65 Presets calling up, 76 quick access, 74 TruVision DVR 12 User Manual...
  • Page 159 Setup wizard changing, 65 using, 14 Video outputs, 60 Shadow tours Video tampering quick access, 74 setting up to detect, 32 setting up, 78 View system log, 103 Single view format, 62 V-stream encoding, 72 TruVision DVR 12 User Manual...
  • Page 160 26 searching for event logs, 119 Watermaking, 107 text insertion, 120 Web browser video snapshot, 117 accessing, 114 Wizard controlling PTZ dome camera, 119 enable/disable, 69 installing Active X, 113 local configuration of DVR, 116 TruVision DVR 12 User Manual...

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