Content Chapter 1 Product introduction 1 Product overview 1 Chapter 2 Installation 3 Installation environment 3 Unpacking the DVR and its accessories 3 Back panel 4 Monitor connections 5 Audio inputs and output 6 RS-485 port 6 RS-232 port 6 PTZ dome camera set up 6 Connecting a KTD-405 keypad and dome camera to the DVR 11...
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Configuring email 36 Configuring SNMP 37 Configuring a remote alarm host 38 Configuring multicast 38 Configuring the server and HTTP ports 39 Configuring the RTSP service port 39 Checking network status 39 Exporting network packet data 41 Chapter 7 HDD management 43 Initializing HDDs 43 Setting the HDD quota 43 Setting the HDD property 44...
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Playing back recordings by time and video type 84 Playing back recordings by event 85 Slideshow of snapshots 86 Playing back recordings from the system log 86 Motion search 88 Playing back frame-by-frame 89 Digital zoom in playback 89 Chapter 12 Archiving recorded files 91 Archiving files 91 Creating and archiving video clips 93...
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Appendix A Specifications 121 Appendix B PTZ protocols 123 Appendix C Port forwarding information 125 Appendix D KTD-405 keypad 127 Supported firmware 127 Wiring the keypad 127 Setting the keypad to work with the DVR 128 Operating the keypad 130 Appendix E Maximum pre-recording times 135 Appendix F...
Chapter 1 Product introduction Product overview This is the TruVision DVR 11(TVR 11) User Manual for models: Table 1: Product codes for TVR 11 Americas Description TVR-1108-1T TruVision DVR 11, H.264, 8 ch, 1 TB Storage TVR-1108-2T TruVision DVR 11, H.264, 8 ch, 2 TB Storage TVR-1116-1T TruVision DVR 11, H.264, 16 ch, 1 TB Storage TVR-1116-2T...
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0BChapter 1: Product introduction Americas Description TVR-1116D-2T/EA TruVision DVR 11, H.264, 16 ch, DVD/CD, 2 TB Storage Note: Models are shipped with the power cords for their region. For regions not listed in Table 1 above, please contact your local supplier. The DVR is a versatile, user-friendly embedded digital video recorder (DVR).
Chapter 2 Installation This section describes how to install the DVR unit. Installation environment When installing your product, consider these factors: • Ventilation • Temperature • Moisture • Chassis load Ventilation: Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
1BChapter 2: Installation Items shipped with the product include: • IR (infrared) remote control • Two AAA batteries for the remote control • AC power cords • USB mouse • • Video loop through cable • CD with software and manuals •...
1BChapter 2: Installation Figure 1: TVR 11 back panel connections (16-channel model shown) 1. Loop through for up to 16 analog cameras 8. Connect one CCTV monitor (CVBS (depends on DVR model). connector). 2. Connect to a RS-232 device. 9. Connect to a HDTV. The HDMI connection supports both digital audio and video.
1BChapter 2: Installation Audio inputs and output The unit is equipped with four audio inputs and one audio output. Both the audio output and the audio inputs are line-level. Audio input RCA jack, 315 mV, 40 kohms. Unbalanced Audio output RCA jack, 315mV, 600 ohms.
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Dome camera DVR back panel RS-485 port Configuring the PTZ protocols for Interlogix cameras Before the PTZ dome cameras are assembled in their housings, set their protocol and address DIP switches for the DVR. See Table 3 on page 8 for different Interlogix PTZ dome camera settings.
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1BChapter 2: Installation Table 2: PTZ protocols for Interlogix cameras Camera Switch setting TruVision Mini PTZ Protocol DIP 12X: Indoor Dome switches: • RS-485 (on DVR): 000000 • RS-422 (on I/O 100000 box): RS-485 110000 communication DIP switches: Camera ID DIP...
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1BChapter 2: Installation Camera Switch setting TruVision Dome Protocol switches: 0111 16X PTZ • RS-485 (on DVR): • RS-422 (on I/O 1111 box): Address switches: Select the camera ID DIP switch address as required. Baud rate: 0000 = 1. Address switches; 2. Baud switches; 9600 bps 3.
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1BChapter 2: Installation Camera Switch setting UltraView PTZ Protocol switches: • RS-485 (on DVR): 01000 • RS-422 (on I/O 10000 box): Address switches: Select the address switch address as required. 1. Protocol switches; 2. Address switches RS-422/RS-485 data connector: Legend Protocol switches: •...
1BChapter 2: Installation Connecting a KTD-405 keypad and dome camera to the DVR Use the input/output box that is supplied with the keypad to connect the KTD-405 keypad to the DVR. See Appendix D “KTD-405 keypad” on page 127 for more information on wiring and using the KTD-405 keypad.
1BChapter 2: Installation Table 3: UTC PTZ protocol settings Dome: RS-422 protocol TVR 11: Interlogix RS-485 See Table 5 below for the bus addresses to consider when connecting a both keypad and dome camera to the DVR. Table 4: Bus addresses...
Chapter 3 Getting started Turning on and off the DVR Before starting the power up process, connect at least one monitor to the video out or the VGA interface. Otherwise, you will not be able to see the user interface and operate the device.
2BChapter 3: Getting started Using the setup wizard The TVR 11 has an express installation wizard that lets you easily configure basic DVR settings when first used. It configures all cameras simultaneously. The configuration can then be customized as required. By default the setup wizard will start once the DVR has loaded.
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2BChapter 3: Getting started Note: The system time and date are visible on screen. However, they do not appear in recordings. Click Next to move to the next page, or Previous to return to the previous page. 7. Network configuration: Configure your network settings such as the NIC type, IP address, subnet mask, and default gateway.
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2BChapter 3: Getting started Check the Constant Recording checkbox for the DVR to record continuously all day. If left unchecked, the DVR will not record. Check the TL-Hi check box and select its image resolution and frame rate. Check the TL-Lo check box and select its image resolution and frame rate.
3BChapter 4: Recording Chapter 4 Recording This chapter provides instructions on how to define the recording settings of your DVR. This chapter covers how you can configure your initial recording settings, schedule recordings, and protect your recorded files. Enter menu mode by pressing the Menu button on the front panel or use the mouse menu to select Menu (see “Controlling live view”...
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3BChapter 4: Recording 4. Configure the following recording settings: • Encoding parameters: Select one of the stream types: Main stream (TL- Hi), Main stream (TL-Lo), Main stream (Event), Main stream (Alarm), or Substream. • Stream type: Select the type of stream to record, either video or video and audio.
3BChapter 4: Recording 7. Click the Capture tab and configure the settings for captured video, such as snapshots. Click Apply to save the settings. 8. Click Back to return to live view. Defining a recording schedule Defining a recording schedule lets you specify when the DVR records video and under what circumstances.
3BChapter 4: Recording Daily schedules To set up a daily recording schedule: 1. Click the Video Schedule icon in the menu toolbar and select Schedule. 2. Select a camera. 3. Check the Enable Schedule box. 4. Click Edit. The following window is displayed: 5.
3BChapter 4: Recording Holiday schedules As well as being able to schedule when recordings occur during the week, you can also schedule them for specific holidays in the year such as the first of January, or the second Wednesday of every month, for example. You can schedule up to 32 holiday periods.
3BChapter 4: Recording scheduling external alarms, see “Triggering or clearing alarm outputs manually” on page 30. Protecting recorded files There are two methods to prevent recorded files from being inadvertently overwritten or deleted off the HDD. We highly recommend that important recorded events be protected from deletion.
3BChapter 4: Recording 4. Select the file you want to lock/unlock. The Locked column indicates whether a file is locked or not. 5. Click to lock a file. Click again to unlock. 6. Click Cancel to return to live view. Setting the HDD to read-only When you set an HDD to read-only, recorded video files cannot be written to the HDD.
Chapter 5 Alarm settings This chapter describes setting up how the system will respond when an alarm is triggered. Enter menu mode by pressing the Menu button on the front panel or use the mouse menu to select Menu (see “Controlling live view” on page 58 for further information).
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4BChapter 5: Alarm settings The DVR can be set up to trigger an alarm if it detects motion and to record it. You can then search these recorded motion activities for specific incidents. If enabled, motion detection recording can help increase the number of days your DVR can record.
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4BChapter 5: Alarm settings Click Rule. The Rule window appears. Click the Trigger Channel tab and select the cameras that will record when a motion alarm is triggered. Click Apply to save the settings. 8. Select the recording schedules for motion detection. In the Rule window, click the Arming schedule tab and select the day of the...
4BChapter 5: Alarm settings To trigger the front panel alarm LED: 1. Click the Display Settings icon in the menu toolbar and select Monitor>More Settings. 2. Check both the Other Notification: Panel Alarm LED Motion Alarm boxes. Setting up external alarms The DVR can be configured to record when an alarm is triggered by an external alarm device (for example, PIR detector, dry contacts…).
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4BChapter 5: Alarm settings Click the Rule tab to define the method by which you want the DVR to notify you of the alarm. Click Apply to save settings. 8. Select the PTZ camera function required in response to an external alarm. Select the PTZ camera and the preset, preset tour or shadow tour that is triggered when the alarm is detected.
4BChapter 5: Alarm settings Triggering or clearing alarm outputs manually When an alarm is activated, the DVR can be set up so that the alarm must be manually acknowledged in order to be silenced. See “Setting up external alarms” on page 28 for information on setting up an alarm to be manually cleared. All user levels (administrator, manager, and operator) can manually acknowledge an alarm.
4BChapter 5: Alarm settings • Input/output Video Standards Mismatch: I/O video standards do not match. • Abnormal Record: Recording failed due to encoder or hard disk problems. See “Description of alarm notification types” on page 25 for information on the different alarm notification types available.
4BChapter 5: Alarm settings Detecting video tampering You can setup the DVR to alert you when the camera view has changed such as when someone has deliberately blocked the camera view by spraying paint on the lens or by moving the camera. You can set it up so that a specific part of the screen can detect a tamper and thereby trigger an action on the DVR.
Chapter 6 Network settings You must configure your DVR’s network settings before using it over the network. The DVR must have access to the internet when configuring the network settings. Note: As every network configuration may differ, please contact your Network Administrator or ISP to see if your DVR requires specific IP addresses or port numbers.
5BChapter 6: Network settings Option Description Enable DHCP Check this box if you have a DHCP server running and want your DVR to automatically obtain an IP address and other network settings from that server. Default value is Enable. IPv4 address Enter the IP address for the DVR.
5BChapter 6: Network settings Configuring DDNS A static IP address never changes so you can enter it into the browser or CMS and the DVR network connection will always work with it. However, if you have a dynamic IP address for your public IP address, it will change every time you connect to the network.
5BChapter 6: Network settings Server address: members.dyndns.org Domain: mycompanydvr.dyndns.org User name: myname Password: mypassword - Or - ezDDNS: Select ezDDNS and enter your domain name. The server type entry is prepopulated (www.tvr.ddns.net). If you will be connecting the unit via the internet, check NAT.
5BChapter 6: Network settings To configure email settings: 1. Click the Network Settings icon in the menu toolbar. 2. Click Email and enter the required settings. Option Description Enable server Check the box if your mail server requires authentication and authentication enter the login user name and password.
5BChapter 6: Network settings To configure SNMP protocol settings: 1. Click the Network settings icon in the menu toolbar. 2. Click SNMP and enter the required settings. 3. Click Apply to save the settings. Configuring a remote alarm host If a remote alarm host set, the DVR sends a signal to the host when an alarm is triggered.
5BChapter 6: Network settings Configuring the server and HTTP ports You can change the server and HTTP ports from the default settings in the Network Settings window. The default server port is 8000 while that of the default HTTP port is 80. Note: The server port has a port range of 2000 to 65535 and is used for remote client software access.
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5BChapter 6: Network settings To check network delay and packet loss: 1. Click the System Settings icon in the menu toolbar and then click detect. 2. Select the Network Detection Status tab. 3. Under the section “Network delay, Packet loss test”, enter the destination address and click Test.
5BChapter 6: Network settings Exporting network packet data When the DVR is connected to a network, you can export the captured data packet to a, USB-flash drive, SATA/eSATA CD-RW and other local backup devices. To export network packet data: 1. Click the System Settings icon in the menu toolbar and then click Detect.
Chapter 7 HDD management Initializing HDDs The in-built HDD must be initialized before it can be used. You can also re- initialize the HDD. However, all data on the HDD will be destroyed. To initialize a HDD: 1. Click the System Settings icon in the menu toolbar and then click Hard Disk...
6BChapter 7: HDD management 4. Select a camera whose storage capacity you want to change and enter the values in GB for maximum record capacity and maximum picture capacity. The maximum storage capacity of the HDD is listed. 5. Click Apply to save the settings.
6BChapter 7: Operating instructions Note: This information is also available under System Settings > System Information > HDD window. Configuring HDD alarms HDD alarms can be set to trigger when an HDD is uninitialized or in an abnormal state. To set HDD alarms: 1.
Chapter 8 Operating instructions Controlling the DVR There are several ways to control the DVR: • Front panel control • Mouse control • IR remote control • KTD-405 keypad control (see Appendix D “KTD-405 keypad” on page 127) • Web browser control You can use your preferred control method for any procedure, but in most cases we describe procedures using mouse terminology.
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7BChapter 8: Operating instructions Figure 8: TVR 11 front panel (16-ch model shown) The controls on the front panel include: Item Name Description USB port The DVR supports both a USB DVD and a USB HD on the front and rear USB ports. CD/DVD burner Insert CD or DVD disc.
7BChapter 8: Operating instructions Item Name Description Enter and arrows Use to select options in a menu and to control playback. button Press for Enter. Live view mode: Press Enter to enter/exit PTZ mode. Press the left/right arrow buttons to scroll between the cameras.
7BChapter 8: Operating instructions Table 5: Mouse buttons Item Description Left button Single-Click Live view: Select a camera to display the quick access toolbar (see “Accessing frequently used commands” on page 61). Menu: Select a component of a menu, such as a button or an input field.
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7BChapter 8: Operating instructions Figure 9: IR remote control Item Description 1. Alarm Acknowledge an alarm. 2. Device Enable/disable the IR remote control to control the DVR. 3. Numeric buttons Select a camera, and enter a number in a menu option. 4.
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7BChapter 8: Operating instructions Item Description 14. Focus + and - Use to control focus of camera lens. 15. Playback control Use to control playback (Rewind, Pause, Play, and Fast Forward). 16. Search Open the Search menu. 17. Replay Replay the selected file from the beginning. 18.
7BChapter 8: Operating instructions Menu overview The DVR has an icon-driven menu structure that allows you to configure the unit’s parameters. Each command icon displays a window that lets you edit a group of settings. Most menus are available only to system administrators. The window is divided into three sections.
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7BChapter 8: Operating instructions Icon Name Description Network settings Configures standard network settings including IP address, email notifications, DDNS setup, and advanced network settings. See Chapter 6 “Network settings” on page 33. Alarm settings Configures alarm settings including alarm input, relay output, video loss, remote alert, pre-alarm, and post-alarm seconds.
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7BChapter 8: Operating instructions Description of the keys in the virtual keyboard: Switch to lowercase/uppercase Space Exit the soft keyboard Alphanumeric characters Backspace Symbols Confirm selection Exiting the main menu Press the Menu button on the front panel to exit the current menu window and return to live view, or click Back in a main menu.
Chapter 9 Live view Description of live view Live view mode is the normal operating mode of the unit where you watch live images from the cameras. The DVR automatically enters into live view mode once powered up. On the viewer you can see whether a recording is in progress and, if set up to do so, the current date and time, as well as the camera name.
8BChapter 9: Live view Video output The DVR automatically checks the monitor outputs used. If more than one monitor is connected, it then defines which monitor is the main one and which is the event one. The event monitor is used to display detected events such as motion.
8BChapter 9: Live view Item Name Description Previous screen Displays the previous camera. Next screen Displays the next camera. Start auto-switch Turn on sequence mode. The window automatically sequences between cameras. See “Multiview” on page 60. Go to Menu > Display Mode Settings > Layout > Dwell Time to set up.
8BChapter 9: Live view Multiview display format A video tile is any cell in a multiview display. A camera image can only be shown in one video tile at a time. The number of multiview display formats available depends on the DVR model. See Figure 15 below. To change the multiview display that appears by default, go to the Display menu.
8BChapter 9: Live view Sequencing live view mode using the front panel: 1. Select the camera where you want to start sequencing. 2. Press the button on the front panel to start sequencing. 3. Press the button again to stop the sequencing. Sequencing live view mode using the mouse: 1.
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8BChapter 9: Live view Icon Description Image settings: Enter the image settings menu to modify the image lighting levels. There are two options: Preset Mode: These are preconfigured image lighting levels. Select one of the four options depending on current lighting conditions: Standard: Use in standard lighting situations.
8BChapter 9: Live view 3. Left-click the mouse and drag the red square to the area of interest, or press the arrow button on the front panel to position the red square. The selected area is magnified. 4. To exit digital zoom, right-click the mouse. Configuring live view The setup of live view can be modified from the main menu to suit different needs, such as the different monitors, multiview layout, and dwell time options.
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8BChapter 9: Live view Submenu name Description Enable audio out You can hear audio from cameras in both live and playback mode. However, in order to be able to hear audio in playback you must enable the audio output setting. Check the box to enable/disable audio output.
8BChapter 9: Live view To set the camera sequencing: 1. Click the Display Mode Settings icon in the menu toolbar. 2. Select Layout > View. 3. From Video Output Interface, select the desired monitor from the drop-down list. 4. From the multiview layout selection bar, select the desired multiview layout. 5.
8BChapter 9: Live view Table 12: Description of the Time and date settings window Option Description Time zone Select the time zone of the DVR from the drop-down list. Date format Select the date format from the drop-down list. Default format is DD- MM-YYYY.
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8BChapter 9: Live view • Manually change the video output format (PAL/NTSC) • Change the time out period after which the display reverts to showing live view • Enable/disable the transparency of the menus on screen • Enable/disable whether the status icons appear on screen See Figure 21 and Table 14 on page 67 for the general options available, and Figure 22 and Table 15 on page 68 for further options.
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8BChapter 9: Live view Option Description Enable wizard Define whether the wizard tool starts when the DVR is turned on. Check the box to enable/disable, and click Apply. Figure 20: Monitor setup window: More settings Table 14: Description of the Monitor setup window: More settings Option Description Monitor standard...
8BChapter 9: Live view V-stream encoding If the available bandwidth is limited, you can remotely view several channels in real time with one stream over the web browser or CMS (Client Management System), such as TruVision navigator, using the V-stream encoding option (“V” stands for “virtual”).
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8BChapter 9: Live view TruVision DVR 11 User Manual...
Chapter 10 Controlling a PTZ camera You can control PTZ dome cameras using the buttons on the front panel, the keypad, and IR remote control as well as using the PTZ control panel accessed with the mouse. Access to PTZ commands may require a password. A detailed list of the PTZ commands available for many different camera protocols is available in Appendix F on page 137.
9BChapter 10: Controlling a PTZ camera Note: It is important to ensure that the settings correspond with those used in the PTZ camera. 4. Click Copy to copy the settings to another camera, if required. 5. Click Apply to save the settings. Calling up presets, tours and shadow tours When in live view you can quickly call up the list of existing presets, preset tours and shadow tours by using the front panel, remote control, mouse and keypad.
9BChapter 10: Controlling a PTZ camera Item Name Description Zoom area. Centers the PTZ dome camera image. This command is not supported on all PTZ dome cameras. Jumps to the home position. Select PTZ command Displays the desired function from the scroll bar: camera, preset, preset tour or shadow tour.
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9BChapter 10: Controlling a PTZ camera Item Name Description Saves the shadow tour. Starts the selected shadow tour. Deletes the selected shadow tour. Preset tour toolbar Adds a step to a selected preset tour. Starts the selected preset tour. Stops the selected preset tour. Deletes all the preset tour steps.
9BChapter 10: Controlling a PTZ camera • Menu toolbar: 1. Click the PTZ Settings icon on the menu toolbar and select More Settings. The PTZ configuration window appears. 2. Check Call Preset and enter the preset number to call up. The camera immediately moves to that preset position.
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9BChapter 10: Controlling a PTZ camera 5. In the preset tour toolbar, click to call up the preset tour. 6. Click Back to return to live view. To delete a preset tour: 1. Click the PTZ Settings icon on the menu toolbar and select More Settings.
9BChapter 10: Controlling a PTZ camera Setting and calling up a shadow tour The shadow tour command remembers the manually-controlled PTZ dome camera movement track. One shadow tour can be set up. Note: The PTZ dome camera used must be able to support a shadow tour command.
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9BChapter 10: Controlling a PTZ camera TruVision DVR 11 User Manual...
Chapter 11 Playing back a recording The DVR lets you to quickly locate and play back recorded video. There are four ways to play back video: Instant playback of the most recently recorded video All-day playback of the day’s recorded video ...
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10BChapter 11: Playing back a recording Figure 23: Playback window 1. Playback viewer. 3. Calendar panel. Blue: Current date 2. Camera panel. Select the cameras for Yellow: Recordings available on the DVR. playback. Move the mouse over the area to display the list of cameras available.
10BChapter 11: Playing back a recording Item Description Fast forward playback by 30 seconds. Reverse playback by 30 seconds. Decrease playback speed: Options available are: single frame, 1/8 speed, ¼ speed, ½ speed, normal, X2 speed, X4 speed, X8 speed, maximum speed.
10BChapter 11: Playing back a recording 3. Click Pause on the toolbar to pause playback. Click Play to restart playback. Click to stop playback and return to live view. All-day playback Use this option to play back recorded video from the last day. Playback starts at midnight and runs for the 24-hour period.
10BChapter 11: Playing back a recording 4. Click Exit to return to live view. – Or – Right-click the mouse and click Exit from the mouse menu to return to the previous window. Searching recorded video You can easily search and play back recorded videos by camera, recording type, time period, events and snapshots.
10BChapter 11: Playing back a recording Figure 25: Example of a search result list Playing back recordings by time and video type You can search recorded video by time and video type, such as continuous recordings, motion, text insertion, alarm and all recordings. Video can be played back simultaneously across several cameras.
10BChapter 11: Playing back a recording 8. To do another search: Click the Event Search icon in bottom right of the playback control toolbar or right-click the mouse and select Event Search from the list. The search window reappears. Reselect the search criteria. Playing back recordings by event You can search recorded video by event type: alarm inputs, motion detection and POS/ATM text insertion.
10BChapter 11: Playing back a recording Slideshow of snapshots You can search captured snapshots and play them back in sequence as a slideshow. See “Accessing frequently used commands” on page 61 on how to create snapshots. To play back search results: 1.
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10BChapter 11: Playing back a recording Table 17: Main and minor record types Major types Minor types Alarm All, Alarm input, Alarm output, Start motion detection, Stop motion detection, Start tamper-proof, Stop tamper-proof Notification All, Video loss alarm, Abnormal video signal, Illegal login, HDD full, HDD error, IP conflicted, Network disconnected, Abnormal record, Input/output video standard mismatch Operation...
10BChapter 11: Playing back a recording - Back: Click to return to the previous window. Motion search You can quickly and easily search playback recording for incidents of motion detection. Motion can be searched over the whole playback window or just for specific areas on it.
10BChapter 11: Playing back a recording Playing back frame-by-frame You can easily play back a selected video at different speeds. This allows you to carefully examine an event frame-by-frame as it happens. The current frame rate is shown on the right of the playback control toolbar. To play back frame-by-frame: •...
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Chapter 12 Archiving recorded files Archive recorded files on an external device such as a USB flash drives, USB HDDs or a DVD writer. You must be in live view to archive video. Access to archive commands may require a password. Before starting to archive files, ensure that you have the backup device connected to the DVR.
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11BChapter 12: Archiving recorded files Note: If there is a capacity limitation on the backup device, only the most recent files will be backed up. A message will appear to confirm when the download is complete. Exporting recorded files to a backup device You can insert a mini-USB hub to the USB port to attach a mouse for navigation or a USB drive for archiving.
Chapter 9: Archiving recorded files Item Function Description New folder Create a new folder on the backup device. Files from the DVR can be archived to a specific folder. Format Format the USB/eSATA drive. Archive Start downloading selected files onto the backup device. Cancel Cancel search and return to previous menu.
11BChapter 12: Archiving recorded files 2. Search for the required files to play back. See “Searching recorded video” on page 83. 3. Select the file or files to play back and click Play. Playback starts immediately. 4. Click the playback timeline where you want the video clip to start and click the Start Clip button.
Chapter 9: Archiving recorded files Managing backup devices You can manage backup devices from the Export window (see Figure 30 on page 92.) The Export window allows you to: • Create New Folder: Create a new folder on the backup device. •...
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Chapter 13 DVR management This chapter describes: Configuring the RS-232 port Updating system firmware Restoring default settings Viewing system information Viewing system logs Configuring the RS-232 port Use the System Settings menu to configure the RS-232 parameters such as baud rate, data bit, stop bit, parity, flow control, and usage.
The firmware upgrade file is labeled TVR11.dav. To update the system firmware using a USB device: 1. Download on to a USB the latest firmware from our web site at: www.interlogix.com - Or - www.utcfssecurityproductspages.eu/videoupgrades 2. Connect the USB device to the DVR.
12BChapter 13: DVR management Restoring default settings To restore the default factory settings of the DVR: 1. Click the System Settings icon in the menu toolbar and select Configuration. 2. Click the Default tab. Click to confirm you want to restore default settings. Note: Network information such as IP address, subnet mask, gateway, MTU, NIC working mode, server port, and default route are not restored to factory default settings.
12BChapter 13: DVR management 5. To view alarm information, click the Alarm tab. 6. To view network information, click the Network tab. 7. To view HDD information, click the tab. 8. Click Back to return to live view. Searching system logs for events Many events of the DVR, such as operation, alarm and notification, are logged into the system logs.
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12BChapter 13: DVR management Note: Connect the backup device, such as a USB flash drive, to the DVR before commencing the log search. To search and export log files: 1. Click the System Settings icon in the menu toolbar and select search.
Chapter 14 Camera settings The TVR 11 can support up to 16 analog cameras depending on the model. Configuring the OSD settings The DVR lets you configure which information is displayed on-screen for analog cameras only. The on-screen display (OSD) settings appear in live view mode and include the camera name, time and date.
13BChapter 14: Camera settings Select one of the options from the drop-down list. Default is non- transparent/non-flashing. • Transparent & flashing • Transparent & not flashing • Non-transparent & flashing • Non-transparent & non-flashing 6. There are two red text boxes in the camera view window; one for the camera name and the other for the date/time.
13BChapter 14: Camera settings To delete a mask, check the desired mask and click Clear for that color mask. 5. To copy the settings to other cameras, click Copy and select the desired cameras. Click OK. 6. Click Apply to save the settings and then click Back to return to live view.
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13BChapter 14: Camera settings TruVision DVR 11 User Manual...
Chapter 15 User management By default the DVR comes with three user accounts: an Administrator account, an Operator account and a Guest account. These accounts provide multiple levels of access and functionality. See Table 19 below for a description of the different user accounts.
14BChapter 15: User management To add new users: 1. Click the User Management icon in the menu toolbar to display its window. 2. Click to enter the Add User window. 3. Enter the new user’s name and password. Both the user name and password can have up to 16 alphanumeric characters.
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14BChapter 15: User management Remote configuration settings • Remote Log Search: Remotely view logs that are saved on the DVR. • Remote Parameter Settings: Remotely configure parameters and import/export configuration. • Remote Camera Management: Remotely enable and disable channels. • Remote Serial Port Control: For future use.
14BChapter 15: User management Deleting a user Only a system administrator can delete a user. To delete a user from the DVR: 1. Click the User Management icon in the menu toolbar to display its window. 2. Click the Delete button for the user to be deleted.
Chapter 16 Using the web browser This chapter describes how you can use the web browser interface to configure the device, play back recorded video, search through event logs, and control a PTZ dome camera. You can also specify settings on the web browser interface to optimize video playback and recording performance when operating in a low or limited bandwidth environment.
Appendix C: Using the web browser 9. Connect to the DVR for full browser functionality. Accessing the web browser To access the DVR, open the Microsoft Internet Explorer web browser and enter the IP address assigned to the DVR, as a web address. On the logon window, enter the default user ID and password.
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Appendix C: Using the web browser Figure 30: Live view in the web browser interface Table 19: Description of live view in the web browser Item Name Description Camera Select the camera. Menu toolbar Lets you do the following: • View live video •...
Appendix C: Using the web browser Item Name Description View previous and next camera respectively. If viewing in multiview format, live view moves to the next group of cameras for the selected number of video tiles. Turn audio on/off Turn microphone on/off PTZ panel Hide/display the PTZ panel.
Appendix C: Using the web browser Note: The configuration settings defined remotely are different from those that can be defined locally. Figure 31: Remote browser configuration window (Display Settings window shown) Searching and playing back recorded video To search and play back recorded video, click Playback on the menu bar to display the Playback page shown in Figure 34 on page 116.
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Appendix C: Using the web browser Figure 32: Browser playback page Item Description Selected camera. Calendar: Selected day is highlighted. Search: Click to start searching recorded files for the selected camera. Display format: Click to change the display format: single view or multiview display. Timeline: The timeline moves left (oldest video) to right (newest video).
Appendix C: Using the web browser Item Description Video clips: Start/stop video clip during playback. Sections of a recording can be saved to an external storage device. Download: Download video clips. Backup: Click to make back up of recorded files to save locally on the DVR.
Appendix C: Using the web browser Controlling a PTZ dome camera in the web browser The web browser interface lets you control the PTZ functions of a dome camera. Click a PTZ dome camera and use the PTZ controls on the interface to control the PTZ functions.
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Appendix C: Using the web browser Figure 34: Example of a video image with text insertion To set up text insertion: 1. Click the Configuration tab in the browser toolbar and then select 232 Serial Port. 2. Under Usage, select ProBridge. 3.
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Appendix C: Using the web browser 4. Check Enable text insertion. 5. Select the access device from the drop-down list. 6. Select the access mode. Only “ProBridge” is listed. 7. Under “Start String”, enter the desired transaction text such as an ATM transaction number.
Appendix A Specifications TVR 1104 TVR 1108 TVR 1116 Video & audio input Video compression H.264 Analog video input 4-ch, 8-ch, 16-ch, (1.0 Vp-p, 75 Ω), (1.0 Vp-p, 75 Ω), (1.0 Vp-p, 75 Ω), PAL /NTSC self- PAL /NTSC self- PAL /NTSC self- adaptive adaptive...
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16BAppendix A: Specifications TVR 1104 TVR 1108 TVR 1116 Playback resolution 4CIF / 2CIF / CIF / QCIF Synchronous playback 4-ch 8-ch 16-ch Hard disk SATA 2 SATA interfaces Capacity Models without CD/DVD burner: 2 HDDs. Up to 2TB capacity for each disk Models with CD/DVD burner: 1 HDD.
Appendix C Port forwarding information A router is a device that lets you share your internet connection between multiple computers. Most routers will not allow incoming traffic to the device unless you have configured them to forward the necessary ports to that device. By default our software and devices (DVRs and NVRs) require the following ports to be forwarded: Note: Port forwarding may reduce the security of the computers on your network.
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18BAppendix C: PTZ protocols Note: These links are not affiliated with nor supported by Interlogix technical support. Many router manufacturers also offer guides on their websites as well as including documentation with the product. On most routers the brand and model number is located on or near the serial number sticker on the bottom of the device.
Appendix D KTD-405 keypad Supported firmware TVR 11XX-YYY firmware 1.0i or higher KTD-405U (-2DU) keypad firmware: 1.4.00 Note: XXX represents the number of video channels. YYY represents the DVR storage configuration such as 1T = 1 TB, etc. Wiring the keypad Connect the RS-485 bus of the KTD-405 I/O box to the DVR keypad terminal port.
Appendix D: KTD-405 keypad Figure 35: Keypad and DVR connections A. KTD-405 keypad E. RJ45 cable control (use the cable provided with the equipment) B. RS-232 programming port F. I/O box C. RS-485 and RS-422 in/out G. DVR back panel D.
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Appendix D: KTD-405 keypad 2. Scroll through the menus with the button until this menu appears: 3. Change Operating Mode to Zone by moving the joystick down. 4. Quit the menu by pressing the button. The display will show, for example: 5.
Appendix D: KTD-405 keypad Figure 36: Unavailable keypad buttons DSC/VCR Autofocus (Record mode) Aux 1 Alarm Store Aux 2 Iris +/- Fast forward Aux 3 Focus +/- Fast backward Aux 4 (Magnification) Operating the keypad You can navigate the DVR menus using the keypad buttons and joystick. However, not all maneuvers are available using the joystick.
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Appendix D: KTD-405 keypad 7. Press and hold and then press the arrow buttons to navigate the cursor to activate OK button on the Login screen. 8. Press . The main menu appears. Example 2: To modify a menu option using the keypad 1.
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Appendix D: KTD-405 keypad Task Keypad action Further information Call up a single camera Press and then press Using the numeric buttons to 9, Enter enter the number of the camera and then press Enter Call up multiview screens Press view and then press button...
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Appendix D: KTD-405 keypad Task Keypad action Further information Change playback speed Press and hold esc and then press the left/right arrow buttons or move the joystick to the left/right. Jump 30 seconds forwards or Press and hold esc and backwards during playback then press the up/down arrow buttons or move the...
Appendix E Maximum pre-recording times The maximum pre-recording time that can be selected depends on the bit rate. Frame rate, resolution and image quality do not impact time. Note: This information only applies when the bit rate is set to Constant (see “Initializing the recording settings”...
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20BAppendix E: Maximum pre-recording times Maximum pre-recording time Constant bit rate (seconds) 1792 2048 3072 4096 TruVision DVR 11 User Manual...
PTZ command Protocol Tilt up Tilt Left Left Right Right Auto Zoom Zoom Focus Focus down left right down down Interlogix-485 Interlogix-422 KALATEL DSCP HIKVISION Honeywell INFINOVA KTD-348 LG MULTIX LILIN PANASONIC_ CS850 PELCO-D PELCO-P PHILIPS PHILPS-3 Samsung Siemens SONY-EVI-...
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Table 24: Supported PTZ commands by camera protocols (Part 2) PTZ command Protocol Iris+ Iris- Light Wiper Zoom Center Menu Preset Tour Shadow area tour Interlogix-485 Interlogix-422 KALATEL DSCP HIKVISION Honeywell INFINOVA KTD-348 LG MULTIX LILIN PANASONIC_ CS850 PELCO-D PELCO-P PHILIPS...
Appendix G Default menu settings Display mode setting Monitor General Language: English Device name: Embedded Net DVR Device address: 255 Zone ID: 1 VGA resolution: 1280*1024/60HZ HDMI resolution:1920*1080/60HZ(1080P) Password required : Yes Scale output video: Yes Enable wizard: Yes More settings Monitor standard: NTSC/PAL.
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22BAppendix G: Default menu settings Full screen monitoring dwell time: 10 s Audio output linked to: VGA View Video output interface: VGA 16-chan: 4*4 -A1 to A16 8-chan: 3*3 - A1 to A8+1black screen 4-chan: 2*2 - A1 to A4 (Different with PRD-5.1-138) Time Time settings Time Zone: GMT -8...
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22BAppendix G: Default menu settings Motion Motion detection settings Camera: Analog 1 Enable motion detection: No Rule: Trigger channel [camera-self]; Alarm schedule: All day for whole week; Rule: (Null) Sensitivity: Middle Target size: 1 Zone: Full screen Privacy mask Privacy mask settings Camera: Analog 1 Enable privacy mask: No Zone: (Null)
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22BAppendix G: Default menu settings Resolution: 704 x 288 (2CIF) Bit rate type: Variable Video quality: Higher Frame rate: 6 fps Max. bit rate mode: General Max. bit rate (Kbps): 1722 Pre-record: 5 s Post-record: 5 s Auto delete: 0 Record audio: Yes Capture Camera: All...
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22BAppendix G: Default menu settings Alarm settings Alarm list Alarm Inputs (Null) Alarm Outputs (Null) Alarm Input Alarm Input Alarm input no.: All Alarm name: (Null) Type: NO Setting: Disable Rule: Trigger channel - No; Alarm schedule - All day for whole week;...
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22BAppendix G: Default menu settings Stop bit: 1 Parity: None Flow ctrl: None PTZ protocol: Interlogix 485 Address: 0 to 15 for camera 1 to 16 More settings (Null) User settings User User management Admin:1234 Operator: 4321 Guest: (Null) Change password...
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22BAppendix G: Default menu settings TruVision DVR 11 User Manual...
Index DVR address change, 66 DVR name Active X, 111 change, 66 Alarm notifications Dwell time, 63 external alarms, 28 types, 25 video loss, 31 video tampering, 32 Email notifications Alarm outputs set up, 36 manually acknowledging, 30 Event logs Archiving searching remotely, 117 exporting files to a backup device, 92...
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Index KTD-405 keypad Notifications accessing DVR functions, 130 alarm types, 25 connecting the keypad to the DVR, 11 external alarms, 28 controlling a camera, 133 system event types, 30 firmware supported, 127 NTP server, 36 set up DVR device address, 128 set up in zone mode, 128 wiring, 127 OSD settings, 103...
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118 view, 100 set up, 6 System notifications PTZ protocols, 123 event types, 30 assigning, 71 configuring Interlogix cameras, 7 PTZ commands supported, 137 Tampering detecting video tampering, 32 Text insertion Quick access toolbar, 61 Via local interface, 23...