Interlogix TruVision DVR 15HD User Manual
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Interlogix TruVision DVR 15HD User Manual

High definition over coax hybrid video recorder
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TruVision DVR 15HD User
Manual
P/N 1073201-EN • REV A • ISS 15DEC16

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Summary of Contents for Interlogix TruVision DVR 15HD

  • Page 1 TruVision DVR 15HD User Manual P/N 1073201-EN • REV A • ISS 15DEC16...
  • Page 2 Copyright © 2016 United Technologies Corporation. All rights reserved. Interlogix is part of UTC Climate, Controls & Security, a unit of United Technologies Corporation. All rights reserved Trademarks and Trade names used in this document may be trademarks or registered patents trademarks of the manufacturers or vendors of the respective products.
  • Page 3 (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a designated collection point. For more information see: www.recyclethis.info. Contact information For contact information, see www.interlogix.com or www.utcfssecurityproducts.eu...

  • Page 5: Table Of Contents

    Advanced search video menu 34 Search recordings 35 Log search 38 Chapter 7 Playback functionality 39 Instant playback 39 Overview of the 24-hour playback view 40 24-hour playback 43 Playback speed and skip time 49 Play back frame-by-frame 49 TruVision DVR 15HD User Manual...
  • Page 6 Network settings 83 PPPoE settings 85 DDNS settings 86 NTP server settings 87 Email settings 88 SNMP settings 89 UPnP settings 89 Network status 90 Export network packet data 91 Network statistics 92 Port forwarding 92 TruVision DVR 15HD User Manual...
  • Page 7 Change the Admin password 128 Chapter 17 System information 129 View system information 129 Search the system log 132 Chapter 18 Using the web browser 135 Internet Explorer users 135 Access the web browser 136 HTTPS settings 136 TruVision DVR 15HD User Manual...
  • Page 8 Configure the recorder via the browser 142 Appendix A Specifications 147 Appendix B PTZ protocols 150 Appendix C Port forwarding information 151 Seeking further assistance 151 Appendix D Supported PTZ commands 153 Appendix E Default menu settings 156 Index 168 TruVision DVR 15HD User Manual...

  • Page 9: Important Information

    Note: Note messages advise you of the possible loss of time or effort. They describe how to avoid the loss. Notes are also used to point out important information that you should read. TruVision DVR 15HD User Manual...

  • Page 10: Chapter 1 Product Introduction

    Default settings to access the device Default user names and passwords See Table 1 on page 7 for the list of default user names and passwords. Go to Chapter 16 “User management” on page 124 for further information. TruVision DVR 15HD User Manual...
  • Page 11 Gateway address - 192.168.1.1 • Ports: When using the browser: When using TruNav: RTSP port: 554 RTSP port: 554 HTTP port: 80 Server/Client software port: 8000 Go to “Using the web browser” on page 135 for further information. TruVision DVR 15HD User Manual...

  • Page 12: Physical Installation

    When you receive the product, check the package and contents for damage, and verify that all items are included. There is an item list included in the package. If any of the items are damaged or missing, please contact your local supplier. TruVision DVR 15HD User Manual...

  • Page 13: Back Panel

    CD with software and manuals • TruVision DVR 15HD Quick Start Guide • TruVision DVR 15HD User Manual (on CD) • TruVision Recorder Operator Guide (on CD) Back panel The figures below show the back panel connections and describe each connector on a typical TVR 15HD digital video recorder.

  • Page 14: Monitor Connections

    1024 × 768. Adjust your monitor accordingly to this resolution. The VGA or HDMI monitor can be used as the main monitor of the recorder. The BNC video output can be used as event or alarm monitor. TruVision DVR 15HD User Manual...

  • Page 15: Rack Mounting

    See Figure 2 below. Figure 2: Rack-mount installation To install the rack ears: 1. Attach the two small front-rack mount ears (A) to the recorder (supplied). 2. Attach the recorder to the front rails (B) (screws not supplied). TruVision DVR 15HD User Manual...

  • Page 16: Getting Started

    1. In live view mode, right-click the mouse and click Menu. The main menu window appears. 2. Select the Shutdown icon. 3. In the Shutdown popup menu, select Reboot. Click to confirm shutdown. You will be requested to enter the Admin password. TruVision DVR 15HD User Manual...

  • Page 17: The Startup Wizard

    DNS server address as well as the alternate one to use. HDD management The hard drives are initialized at the factory. However if you wish to clear all data, click Initialize to initialize the HDD. TruVision DVR 15HD User Manual...
  • Page 18 For a description of the recorder main menu, see “Menu overview” on page 22. Important! Your TruVision device is delivered with default user name and password credentials for initial access, easy configuration, and auto discovery. For security reasons, it is highly recommended to change the default credentials. TruVision DVR 15HD User Manual...

  • Page 19: Operating Instructions

    The LED indicators light up to alert you of various conditions. The functions available can be limited by setting passwords. See Figure 3 on page 16 for more information. TruVision DVR 15HD User Manual...
  • Page 20 Event Alarm: A flashing red light indicates that there is a sensor Alarm In or another alarm such as motion or tampering. No light indicates that there is no alarm. Called “Alarm” on the TVR 1516DHD. TruVision DVR 15HD User Manual...
  • Page 21 Indicator blinks green when data is being written to backup device. USB Interface Universal Serial Bus (USB) port for additional devices such as a USB mouse, CD/DVD burner, or USB Hard Disk Drive (HDD). TruVision DVR 15HD User Manual...
  • Page 22 Press to control the movement of the PTZ camera. Zoom +/- Press to zoom in and out. Preset Press Preset and a numeric button to call the specified preset. Tour Press Tour and a numeric button to call the specified shadow tour. TruVision DVR 15HD User Manual...

  • Page 23: Using The Mouse

    Right button Single-Click Live view: Display menu. Menu: Exit the current menu and return to higher level. Scroll-wheel Scroll Up Live view: Return to the previous window. Menu: Move the selection to the previous item. TruVision DVR 15HD User Manual...

  • Page 24: Using The Ir Remote Control

    Acknowledge an alarm. 2. Device Enable/disable the IR remote control to control the recorder. 3. Numeric buttons Select a camera, and enter a number in a menu option. 4. Display Switch between the different multiview formats. TruVision DVR 15HD User Manual...
  • Page 25 1 and 255. 4. On the remote control press the Device button. 5. Enter the device address value. It must be the same as that on the recorder. 6. Press the button on the remote control. TruVision DVR 15HD User Manual...

  • Page 26: Menu Overview

    The window is divided into three sections. The currently selected command icon and submenu item are highlighted in green. See Figure 5 below. You must be in live view mode to access the main menu. TruVision DVR 15HD User Manual...
  • Page 27 DDNS setup, and advanced network settings. See the Chapter 11 “Network settings” on page 83. Recording Configures recording settings including instant playback duration, recording schedule, and manual recording. See Chapter 12 “Recording” on page 93. TruVision DVR 15HD User Manual...
  • Page 28 The soft keyboard A keyboard will appear on-screen when you need to enter characters in a window option. Click a key to input that character. TruVision DVR 15HD User Manual...

  • Page 29: Exiting The Main Menu

    Alphanumeric characters Backspace Punctuation Confirm selection Exiting the main menu Press the Menu button on the front panel to exit the current menu window and return to live view, or click Exit in a main menu. TruVision DVR 15HD User Manual...

  • Page 30: Chapter 5 Live View

    100 for more information. Indicates manual recording. Indicates that live view is locked from the front panel. Mouse actions are still allowed. The recorder can display more than one icon at the same time. TruVision DVR 15HD User Manual...

  • Page 31: Video Output

    The list of commands available depends on which monitor is active; main or auxiliary (monitor B). See Table 6 on page 28. The default settings of these commands are provided in the appendix under “Default menu settings” on page 156. TruVision DVR 15HD User Manual...
  • Page 32 Playback the recorded video of the selected day from the selected camera. The current day is selected by default. See “24-hour playback” on page 43 for more information. Monitor A Switch between monitors A (main) and B (event). TruVision DVR 15HD User Manual...

  • Page 33: Single And Multiview Display Mode

    The live view toolbar in live view lets you quickly access regularly used commands. Position the cursor over a video image and left- click the mouse. The toolbar appears (see Figure 8 on page 30). TruVision DVR 15HD User Manual...
  • Page 34 Auxiliary Focus: Automatically focus the camera lens for the sharpest picture. Lens Initialization: Initialize the lens of a camera with a motorized lens, such as PTZ or IP cameras. This function helps to maintain lens focus accuracy over prolong periods of time. TruVision DVR 15HD User Manual...

  • Page 35: Digital Zoom

    4. To exit digital zoom, right-click the mouse. PTZ preset and tours When in live view you can quickly call up the list of existing presets, preset tours and shadow tours by using the front panel, remote control, mouse and keypad. TruVision DVR 15HD User Manual...
  • Page 36 PTZ dome cameras. Jumps to the home position. Select PTZ command Displays the desired function from the scroll bar: Camera, Preset, Preset Tour or Shadow Tour. Exit Exits the PTZ control panel. TruVision DVR 15HD User Manual...
  • Page 37 The PTZ control panel appears. 2. Scroll the PTZ control panel to Shadow Tour and double-click the shadow tour from the list. The camera immediately carries out the shadow tour movement. TruVision DVR 15HD User Manual...

  • Page 38: Chapter 6 Searching Files

    Search all video by time and date of recording. Event Search only event recorded files. Files can be searched by alarm inputs, motion detection, or intelligent alarms. Bookmark Search for recorded files with bookmarks. Snapshot Search for snapshots. TruVision DVR 15HD User Manual...

  • Page 39: Search Results

    3. Playback viewer 4. Archive selected files. 5. Archive all files. Search recordings By time and date You can search recorded video by time and video type, such as continuous recordings, motion, alarms, and all recordings. TruVision DVR 15HD User Manual...
  • Page 40 - Click Archive to archive results Note: You can modify the pre- and post-play periods of a recording. By bookmarked recordings For information on creating bookmarks, see “Create bookmarks” on page 52. TruVision DVR 15HD User Manual...
  • Page 41 3. Select the desired cameras as well as start and end times of the recording to be searched. 4. Click Search. The list of snapshots appears. 5. Select a snapshot to see it in the thumbnail window. Click its Play button to see it in full-screen mode. TruVision DVR 15HD User Manual...

  • Page 42: Log Search

    Log search You can open video footage from the results of a log search. Refer to “Search the system log” on page 132 for more information. TruVision DVR 15HD User Manual...

  • Page 43: Playback Functionality

    Note: You will be asked to enter the Admin password. 2. Click the Channel icon and select the desired camera from the drop-down list. Click OK. Playback starts immediately. The Instant Playback scroll bar appears under the selected camera. TruVision DVR 15HD User Manual...

  • Page 44: Overview Of The 24-Hour Playback View

     24-hour playback is in full-screen mode  A video file of a search result is only visible in the playback viewer in the search results window. See “Search results” on page 35 for more information TruVision DVR 15HD User Manual...
  • Page 45 The 24-hour playback control toolbar It is easy to manually control playback using the playback control toolbar. See Figure 14 on page 42 below. Note: The playback control toolbar does not appear for instant playback. TruVision DVR 15HD User Manual...
  • Page 46 Reverse playback by the configured skip time (default is 30 seconds). Decrease playback speed: Options available are: ½ speed, ¼ speed, 1/8 speed, single frame. Increase playback speed. Options available are: 2X speed, 4X speed, 8X speed, 32X speed. Play previous file/day/event recording. TruVision DVR 15HD User Manual...

  • Page 47: 24-Hour Playback

    2. To select a different camera for playback, press the numerical button of the desired camera. 3. Press Live to return to live view. TruVision DVR 15HD User Manual...

  • Page 48: Event Playback

    This feature lets you selectively playback VCA, alarm input and motion events. To do an event playback: 1. In 24-hour playback mode, select Event from the drop-down list on the upper left- corner of the window. TruVision DVR 15HD User Manual...
  • Page 49 6. Click the desired camera recording to play back. Its time bar also appears on the playback toolbar. 7. Click Exit to stop the play back and return to the previous window. You can do another search selection. 8. Click to exit playback and return to live view. TruVision DVR 15HD User Manual...

  • Page 50: Smart Playback

    Intrusion detection: This is used to detect when intrusion occurs. If someone enters the selected area, the time of the event is shown on the Smart bar. Click the icon and then click on the image the four points on the image the set the TruVision DVR 15HD User Manual...
  • Page 51 You can display the recording between four and 16 split screens. The recording is split into equals time periods depending on the number of split screens selected. See Figure 16 below. TruVision DVR 15HD User Manual...
  • Page 52 Double-click again to return to the split-screen mode. 7. You can do video clips, bookmarks and lock files of a split-screen playback. 8. Click to exit playback and return to live view. TruVision DVR 15HD User Manual...

  • Page 53: Playback Speed And Skip Time

    • Using a mouse: 1. In playback mode, click the Speed Down button in the playback control toolbar until the speed changes to single frame. 2. Click the Pause button to advance the video frame by frame. TruVision DVR 15HD User Manual...

  • Page 54: Play Back An Archived File

    2. Select the camera(s) as well as the start and end times to search for snapshots. 3. Click Search. The list of snapshots found is listed. 4. Click Play to see the desired snapshot. 5. Click Exit to return to the previous window. TruVision DVR 15HD User Manual...

  • Page 55: Digital Zoom In Playback

    If you have not saved the video clips, a pop-up screen will ask you if you want to save them. If you answer Yes, the File Management window will appear so that you can archive the files. TruVision DVR 15HD User Manual...

  • Page 56: Create Bookmarks

    File Management window, select the Locked File tab. The list of locked files is shown. To unlock a locked file 1. In 24-hour playback mode, click the File Management button and in the File Management window, select the Locked File tab. The list of locked files is shown. TruVision DVR 15HD User Manual...
  • Page 57 Chapter 7: Playback functionality 2. Click the lock symbol of the desired file to unlock. The file is no longer protected. TruVision DVR 15HD User Manual...

  • Page 58: Chapter 8 Archiving Files

    When you export a file using the Archive function, the unit also automatically adds a Player zipped file with Read Me instructions on where to go online to get the Player application. TruVision Player is not downloaded from the unit with the archive files. TruVision DVR 15HD User Manual...

  • Page 59: Quick Archive

    The Archive window lists all the files currently on your backup device. The window shows the free space available on the backup device. You can also delete files from the device and search by type of files present. Files cannot be played back from the Archive window. TruVision DVR 15HD User Manual...
  • Page 60 Create a new folder on the backup device. Files from the recorder can be archived to a specific folder. Format Format the backup device. Archive Start downloading selected files onto the backup device. Cancel Cancel search and return to previous menu. TruVision DVR 15HD User Manual...

  • Page 61: Archive Video Clips And Locked Files

    Archive All to begin the backup process of the all the files. 9. If you have not already done so, go to the Interlogix site to down load the latest Player tool to play back the files. Archive video clips and locked files You can manage the video clips and locked recordings that you create during 24-hour playback.

  • Page 62: Merge Video Files In Truvision Player

    2. The Merge window appears. Click Add File to add the files you want to merge onto a selected video file. Under Output Setting, select the video file to which you want to add the files. 3. Click OK. TruVision DVR 15HD User Manual...

  • Page 63: Export Video Recordings Via Truvision Navigator

    4. In the Collector, select the desired video thumbnails to export. 5. Click Browse and select the destination of the export file. All selected video thumbnails will be exported as a single file. 6. Click the Export Now button. TruVision DVR 15HD User Manual...

  • Page 64: Display Settings

    Define the desired output mode. The BNC output can be used as event monitor and also produces the image that is used for the V-stream. Select one of the options from the drop-down list: PAL or NTSC, and click Apply. TruVision DVR 15HD User Manual...

  • Page 65: Layout

    The Layout window allows you to define the layout of each of the different views as they are shown when selecting the different live views or the sequencing order. The cameras are sequenced in numeric order by default. You can change the order of the cameras for all monitors. TruVision DVR 15HD User Manual...
  • Page 66 See Figure 19 below. Each video tile displays both the order of the camera on screen and the camera number. Figure 19: Camera layout window Multiview layout selection bar Camera order in the sequence Camera number selection TruVision DVR 15HD User Manual...

  • Page 67: Camera Setup

    (see Figure 20 on page 64). The number of cameras displayed depends on the recorder model. When an analog camera is enabled or disabled, the system must reboot for the changes to take effect. TruVision DVR 15HD User Manual...

  • Page 68: Ip Camera Status

    Note: Ensure that the ONVIF camera has been tested together with the recorder before installation. The maximum number of IP cameras that can be connected depends on the number of analog cameras enabled. You must disable an analog camera to add an IP camera. TruVision DVR 15HD User Manual...
  • Page 69 The camera will automatically reboot once the software is upgraded. Delete Delete the selected IP camera from the list. Refresh Update the information displayed on a camera in the recorder device list. TruVision DVR 15HD User Manual...
  • Page 70 4. Change the information as required. 5. Click OK to save the changes and return to the IP Camera window. 6. Click Exit to return to live view. TruVision DVR 15HD User Manual...

  • Page 71: Camera Recording Settings

    Camera recording settings Ensure that the HDD has been installed and initialized before configuring the recording settings. See chapter “Storage management” on page 118 for more information. TruVision DVR 15HD User Manual...
  • Page 72 Max. Bitrate (Kbps): If the customized maximum bit rate mode was selected, enter the value here. It must be between 32 and 10240 kbps. It is calculated from the frame rate and time required. Default is 4096. TruVision DVR 15HD User Manual...

  • Page 73: Snapshots

    4. Select the snapshot quality from the drop-down list (low, medium or high). 5. Click Apply to save the settings. 6. To copy the settings to other cameras, click Copy and select the desired cameras. Click OK. TruVision DVR 15HD User Manual...

  • Page 74: Camera Osd

    6. Select how you want the camera information displayed. Select one of the options from the drop-down list. Default is non-transparent/non- flashing. • Transparent & Flashing • Transparent & Not flashing • Non-transparent & Flashing • Non-transparent & Not flashing TruVision DVR 15HD User Manual...

  • Page 75: Image Settings

    5. To copy the settings to other cameras, click Copy and select the desired cameras. Click OK. 6. Click Apply to save the settings and then click Exit to return to live view. TruVision DVR 15HD User Manual...

  • Page 76: Motion Detection

    Full Screen to activate the whole screen or Clear to clear the screen. 6. Set the sensitivity level. Drag the Sensitivity scroll bar to the desired sensitivity level. Default is 3. Maximum sensitivity is 5. TruVision DVR 15HD User Manual...

  • Page 77: Privacy Mask

    To setup a privacy mask: 1. From the menu toolbar, click Camera Setup > Privacy Mask. 2. Select the camera for which to set up privacy masking. 3. Check the Enable Privacy Mask box to enable the feature. TruVision DVR 15HD User Manual...

  • Page 78: Camera Tamper

    You can schedule up to eight time periods in a day. Default is 24 hours. TruVision DVR 15HD User Manual...

  • Page 79: Vca Setup

    Audio exception detection detects sounds that are above a selected threshold. Sudden Scene Change You can configure the camera to trigger an alarm when the camera detects a change in the scene caused by a physical repositioning of the camera. TruVision DVR 15HD User Manual...

  • Page 80: Configure Ptz Settings

    PTZ dome cameras. Each analog camera must be set up individually. The cameras must be configured before they can be used. Ensure that the PTZ dome cameras are correctly connected to the RS-485 port on the back panel. TruVision DVR 15HD User Manual...

  • Page 81: Ptz Presets And Tours

    PTZ and follow the same tour at a later date. Note: The PTZ dome camera used must be able to support a preset command. See Appendix D “Supported PTZ commands” on page 153 for the complete list of PTZ commands available by camera protocol. TruVision DVR 15HD User Manual...
  • Page 82 2. Use the directional, zoom, focus and iris buttons to position the analog camera in the desired preset location. 3. Check Save Preset and enter a preset number (1 to 255). The preset is enabled and stored in the camera. TruVision DVR 15HD User Manual...
  • Page 83 Select the preset number, dwell time and speed of the step. Click save the settings. Note: A preset tour should have at least two presets. 4. Repeat step 3 to configure other steps in the preset tour. TruVision DVR 15HD User Manual...

  • Page 84: V-Stream Encoding

    VMS (Video Management System), such as TruVision navigator, using the V-stream encoding option ("V" stands for "virtual"). When enabled, you can see the V-stream from the cameras on a remote client monitor in one stream. TruVision DVR 15HD User Manual...

  • Page 85: Call-Up The Truvision Hd-Tvi Camera Osd Menu

    Iris+ Menu button to open the camera’s OSD menu. Via the browser: Click the Iris+ button to open the camera’s OSD menu. See the camera’s user manual for further information on configuring the camera. For TruVision DVR 15HD User Manual...
  • Page 86 Language and then the up/down arrows to select the desired language. 5. Click EXIT in the camera OSD menu to exit the camera OSD. TruVision DVR 15HD User Manual...

  • Page 87: Network Settings

    Note: As every network configuration may differ, please contact your Network Administrator or ISP to see if your recorder requires specific IP addresses or port numbers. To configure general network settings: 1. From the menu toolbar, click Network Settings > Network Settings. TruVision DVR 15HD User Manual...
  • Page 88 ISP for the information. Server Port Use the server port for remote client software access. The port range is between 1024 and 65535. Enter the server port value. The default value is 8000. TruVision DVR 15HD User Manual...

  • Page 89: Pppoe Settings

    1. From the menu toolbar, click Network Settings > PPPoE. 2. Check the enable PPPoE box. 3. Enter your user name and password, and confirm the password. 4. Click Apply and manually reboot the recorder to save the settings. TruVision DVR 15HD User Manual...

  • Page 90: Ddns Settings

    Note: You cannot have two recorders with the same host name. To set up DDNS: 1. From the menu toolbar, click Network Settings > DDNS. 2. Check the Enable DDNS box to enable this feature. 3. Select one of the DDNS types listed: TruVision DVR 15HD User Manual...

  • Page 91: Ntp Server Settings

    To set up an NTP server: 1. From the menu toolbar, click Network Settings > NTP. 2. Check the NTP box to enable feature. It is disabled by default. 3. Enter the NTP settings: TruVision DVR 15HD User Manual...

  • Page 92: Email Settings

    For example, if you set the interval range at two seconds, the second alarm image will be sent two seconds after the first alarm image 3. Click Test to the test email settings. TruVision DVR 15HD User Manual...

  • Page 93: Snmp Settings

    Automatic mapped type: The recorder automatically uses the free ports available that were set up in the Network Settings menu. Manual mapped type: You enter the particular external port settings and IP addresses required to connect to the desired router (see Figure 24 on page 90). TruVision DVR 15HD User Manual...

  • Page 94: Network Status

    The Network Detection window shows the network traffic between the recorder and your local network. However, the traffic between the plug and play cameras and the recorder is not shown. You can also check the network connection status by testing its delay and packet loss. TruVision DVR 15HD User Manual...

  • Page 95: Export Network Packet Data

    Export network packet data When the recorder is connected to a network, you can export the captured data packet to a USB-flash drive, SATA/eSATA CD-RW and other local backup devices. TruVision DVR 15HD User Manual...

  • Page 96: Network Statistics

    When using an internet connection, ensure that the ports are open or forwarded as follows:  When using TruNav: Port 8000 and 554  When using a web browser: Port 80 and 554 See “Internet Explorer users” on page 135 for more information. TruVision DVR 15HD User Manual...

  • Page 97: Recording

    Wednesday (Wed), Thursday, (Thu), Friday (Fri), Saturday (Sat), and Holiday (if enabled).. 4. Recording type. There are five types of recording to select, which are color-coded: Each square in the timeline represents an hour in the 24-hour period. TruVision DVR 15HD User Manual...
  • Page 98 5. Drag the pen cursor across desired hours and days in the schedule overview to mark those times with that specific record mode. To mark areas with a different record type, click on a different record type to activate it. TruVision DVR 15HD User Manual...
  • Page 99 If set to TimeLapse (TL-Hi or TL-Lo), the recorder records continuously. 8. Click Apply to save settings. 9. Repeat steps 4 to 8 for other days of the week or to copy the schedule settings to another day. TruVision DVR 15HD User Manual...

  • Page 100: Manual Recording

    This option lets you select more than one camera at a time. Go to Recording > Manual Recording to access the manual recording menu and check the boxes of the cameras to start or stop manual recording. TruVision DVR 15HD User Manual...

  • Page 101: Alarm And Event Setup

    PTZ linking function. 5. Select the cameras to be triggered when an external alarm is detected. TruVision DVR 15HD User Manual...

  • Page 102: Alarm Response Actions

    When setting up the rules for alarm detection, you can specify how you want the recorder to notify you about an alarm or event. You can select more than one notification type. Not all alarm response actions are available for all types of alarms. The alarm response actions are: TruVision DVR 15HD User Manual...

  • Page 103: Set Up Alarm Outputs

    Click Copy to copy the settings to other days of the week and holiday period. Note: The time periods defined cannot overlap. 5. Click to return to the alarm output window. TruVision DVR 15HD User Manual...

  • Page 104: Manual Trigger

    You can quickly check the system status by looking at the status LEDs on the front panel. The different types of alarm and event notifications are: • HDD Full: All installed HDDs are full and will not record any more video. TruVision DVR 15HD User Manual...
  • Page 105 Enter Region Detected: A camera has detected that an object, such a vehicle, people or other objects, has entered a designated region. • Exit Region Detected: A camera has detected that an object, such a vehicle, people or other objects, has exited a designated region. TruVision DVR 15HD User Manual...
  • Page 106 Abnormal Record: HDD cannot record any more files. This could be due to the overwrite option being disabled so recorded files are locked and cannot be deleted. Check one or more response method: Enable Alarm Audio, Notify Alarm Host, Send Email, and Trigger Alarm Output. TruVision DVR 15HD User Manual...

  • Page 107: Video Loss

    Alarm host setup If an alarm host is set, the recorder sends a signal to the host when an alarm is triggered. The remote alarm host must have the TruVision Navigator server software installed. TruVision DVR 15HD User Manual...

  • Page 108: Intrusion Integration Alarm Reporting

    Intrusion integration alarm reporting The recorder includes an alarm receiver software module for intrusion integration. This permits SIA and XSIA events to be reported to the recorder from Interlogix intrusion panels via IP and to be linked to recorder actions.
  • Page 109 Check this box to enable the panel arming event. When the panel is armed, it will be reported to the recorder. Actions Click the icon to set up the actions linked to the panel arming alarm. Go to step 3. TruVision DVR 15HD User Manual...
  • Page 110 5. Click Exit to return to live view. To set up the zones in an alarm panel: 1. From the menu toolbar, click Alarm & Event Setup > Intrusion Zone Setup. TruVision DVR 15HD User Manual...
  • Page 111 Click Apply to save the settings. Click to return to the main window. 6. Click Apply to save the intrusion panel setup parameters. 7. Click Exit to return to live view. TruVision DVR 15HD User Manual...

  • Page 112: Tvrmobile Push Notifications

    (*) Some ISPs block the use of port 80 and/or 554. When these ports are blocked, use a port number higher than 1024. To set up push notifications for TVRMobile: 1. In TVRMobile, add the recorder. 2. Enter the DNS and Default Gateway settings. TruVision DVR 15HD User Manual...
  • Page 113 1. When motion detection is detected, a red dot appears in the left upper corner with the number of triggers that have been detected. 2. Select the red dot and select Alarm. A list of events will be displayed. TruVision DVR 15HD User Manual...
  • Page 114 2. Select the Alarm icon. The Alarm information screen will be shown with the list of alarms. 3. Select the camera symbol next to an event to view live or recorded video of the event. TruVision DVR 15HD User Manual...

  • Page 115: Device Management

    You can set up the date and time that will appear on-screen as well as on time stamped recordings. The start and end time of daylight saving time (DST) in the year can also be set. DST is deactivated by default. See Figure 26 below for the Time settings screen. TruVision DVR 15HD User Manual...
  • Page 116 Enter the start date and time for daylight savings. Enter the end date and time for daylight savings. DST Bias Set the amount of time to move DST forward from the standard time. Default is 60 minutes. TruVision DVR 15HD User Manual...

  • Page 117: General Recorder Settings

    Select from Auto, HDMI, and VGA. 7. Mouse Pointer Speed Modify the speed of the mouse pointer. Adjust the scroll bar point to the desired level and click Apply. Default is the slowest of the four speeds. TruVision DVR 15HD User Manual...

  • Page 118: Configuration Files

    To restore parameters to default factory settings: 1. From the menu toolbar, click Device Management > Configuration Files. Note: Only the administrator can restore the default settings. 2. To restore all parameters to default factory settings: TruVision DVR 15HD User Manual...

  • Page 119: Upgrade System Firmware

    It is possible to indicate holidays for which you can create a separate recording schedule. Once one or more holidays are created, a separate entry for holiday will be included in the recording schedule (refer to “Recording schedule” on page 93 of the manual) TruVision DVR 15HD User Manual...
  • Page 120 Stop Bit Stop bits mark the end of a transmission of a serial communication message. Default is 1. Parity The method used to detect errors in the number of bits being transmitted. Default is None. TruVision DVR 15HD User Manual...
  • Page 121 Flow control is the process by which data transfer is regulated so that it does not arrive too quickly for the receiving process. Default is None. Interface Select one of the two ways the RS-232 port can be used: Technical Support: Console mode. TruVision DVR 15HD User Manual...

  • Page 122: Storage Management

    2. Under the HDD Information tab, select the HDD to be initialized. 3. Click the Initialize button to begin initialization. After the HDD has been initialized, the status of the HDD changes from Abnormal to Normal. TruVision DVR 15HD User Manual...

  • Page 123: Storage Mode

    HDD quota management. This function lets you allocate different storage capacities for both recordings and snapshots to each camera. Note: If the overwrite function is enabled, the maximum capacity for both recordings and snapshots is set to zero by default. TruVision DVR 15HD User Manual...
  • Page 124 4. Check the channels to be added to this group. Note: By default, all channels belong to HDD group 1. 5. Click Apply to save the settings. A pop-up window will appear asking to reboot the system. Click Yes. TruVision DVR 15HD User Manual...
  • Page 125 Storage Mode. 2. Check Enable HDD Sleeping to enable sleep mode. Default is Enabled. 3. Click Apply to save the settings. 4. Continue to configure the recorder or click Exit to return to live view. TruVision DVR 15HD User Manual...

  • Page 126: S.m.a.r.t. Settings

    Bad sector detection You can improve the performance of your HDDs by ensuring that they have no bad sectors. Bad sectors can slow down an HDD when reading or writing data, for example. TruVision DVR 15HD User Manual...
  • Page 127 Error Info to see a list of the errors found. 5. If required, click Pause to pause the test or Cancel to cancel it. 6. Click Exit to return to live view. TruVision DVR 15HD User Manual...

  • Page 128: Chapter 16 User Management

    Add a new user Only a system administrator can create a user. You can have a maximum of 16 users (the administrator as well as operators and guests). TruVision DVR 15HD User Manual...

  • Page 129: Customize A User's Access Privileges

    Local Information (Log) Management: Search and view logs of the recorder and view system information. • Local Parameter Settings: Configure parameters and import the configuration from the recorder. • Local Camera Management: Locally add, delete, and edit IP cameras. TruVision DVR 15HD User Manual...

  • Page 130: Remote Configuration Settings

    Remote Live View: Remotely select and view live video over the network. • Remote Playback: Remotely play and download recorded files that are on the recorder. • Remote Manual Operation: Remotely start/stop manual recording on any of the channel. TruVision DVR 15HD User Manual...

  • Page 131: Delete A User

    The Edit User pop-up window appears. 3. Edit the user information and click to save the settings and return to the previous window. 4. Click Exit to return to live view. TruVision DVR 15HD User Manual...

  • Page 132: Change The Admin Password

    4. Enter the new admin password and confirm it. Change the admin MAC address, if required. Click to save the settings and return to the previous window. 5. Click Exit to return to live view. TruVision DVR 15HD User Manual...

  • Page 133: System Information

    The QR code for the recorder is also displayed. You can quickly enter the recorder parameters into TVRMobile by scanning the QR code. Note: The TVRMobile app must first be installed on your smart phone before scanning the recorder QR code. TruVision DVR 15HD User Manual...
  • Page 134 You can view the camera number, recording status, stream type, frame rate, bit rate (Kbps), resolution, record type, active schedule. 5. To view alarm input information, click Alarm Inputs. You can view the alarm input number, alarm name, alarm type, alarm status, and the triggered camera. TruVision DVR 15HD User Manual...
  • Page 135 7. To view network information, click Network. You can view the IPv4 address, IPv4 subnet mask, IPv4 default gateway, IPv6 address 1, IPv6 address 2, IPv6 default gateway, MAC address, preferred DNS server, alternate DNS server, enable DHCP, and enable PPPoE, TruVision DVR 15HD User Manual...

  • Page 136: Search The System Log

    2. Select the search start and end date and times. 3. Under Event, select an option from the drop-down list: All, Alarm, Notification, Operation, or Information. 4. From the Type list, select one of the options: TruVision DVR 15HD User Manual...
  • Page 137 Remote: Operate Bookmark, Remote: Delete HDD, Remote: Configure SNMP Information All, Local HDD Information, HDD S.M.A.R.T., Start Recording, Stop Recording, Delete Expired Video File, Network Storage Information, System Running Status 5. Click the Search button. A list of results appears. TruVision DVR 15HD User Manual...
  • Page 138 - Play: Click to start playback of the selected recording. - Export: Click to archive the selected file to a USB device. The export window appears. 7. Click Exit to return to live view. TruVision DVR 15HD User Manual...

  • Page 139: Using The Web Browser

    6. Enter the IP address or DDNS name in the “Add this website to the zone” field. 7. Click Add, and then click Close. 8. Click in the Internet Options dialog box. 9. Connect to the recorder for full browser functionality. TruVision DVR 15HD User Manual...

  • Page 140: Access The Web Browser

    3. Type in the country, hostname/IP address, and days of validity (there are more parameters, but you don’t need to add anything to them). 4. Click 5. Check “Enable HTTPS”. This only works if you enter the address in the browser as HTTPS (as in https://192.168.1.70). TruVision DVR 15HD User Manual...

  • Page 141: Web Browser Live View

    The recorder web browser lets you view, record, and play back videos as well as manage all aspects of the recorder from any PC with Internet access. The browser’s easy-to-use controls give you live view to all the recorder functions. See Figure 30 on page 138. TruVision DVR 15HD User Manual...
  • Page 142 Define how you want video to be displayed in the viewer: Multiview or full-screen. Video function toolbar Lets you do the following in live view: Switch between mainstream and substream. Start/stop all streaming from selected cameras. Start recording from selected cameras. Digital zoom. Take a video snapshot. TruVision DVR 15HD User Manual...

  • Page 143: Control A Ptz Dome Camera Via The Web Browser

    7. Auxiliary focus: Automatically focus the camera lens for the sharpest picture. 8. Start selected preset/tour/shadow tour (depending on function selected). 9. List presets available. 10. List preset tours available. 11. List shadow tours available. 12. Modify brightness, contrast, saturation, and hue values. TruVision DVR 15HD User Manual...

  • Page 144: Play Back Recorded Video

    ½ speed, normal, X2 speed, X4 speed, X8 speed, maximum speed. Current speed is displayed under the camera name on top right of window. Single frame: Click to play back one frame at a time. Stop streaming: Stop streaming from all cameras. TruVision DVR 15HD User Manual...

  • Page 145: Search For Event Logs

    Alarm: Includes motion detection, tamper detection, video tampering, and other alarm events • Notifications: Includes system notifications such as video loss, HDD failures, and other system-related events • Operations: Includes users access to the web interfaces and other operational events TruVision DVR 15HD User Manual...

  • Page 146: Camera Management

    See Figure 34 on page 143 for an example of the Configuration screen. See Table 19 on page 143 for an overview of the different browser menu functions. Please refer to the specific sections on the OSD menu functions in the manual for more information on configuring these functions. TruVision DVR 15HD User Manual...
  • Page 147 73 for more information. Camera Tamper Define the video tampering detection settings. See “Camera tamper” on page 74 for more information. Text Overlay Define the text to be added on-screen to display extra TruVision DVR 15HD User Manual...
  • Page 148 Define the response when an external alarm is triggered. See “Manual trigger” on page 100 for more information. Manual Trigger Define the manually trigger outputs of the recorder. See “Manual trigger” on page 100 for further information. TruVision DVR 15HD User Manual...
  • Page 149 Review the status of the cameras. See Chapter 17 “System information” on page 129 for more information. Record Review the status of the recordings. See Chapter 17 “System information” on page 129 for more information. TruVision DVR 15HD User Manual...
  • Page 150 Review the status of the alarm outputs. See Chapter 17 “System information” on page 129 for more information. Network Review the status of the network. See Chapter 17 “System information” on page 129 for more information. Review the status of the HDD. TruVision DVR 15HD User Manual...

  • Page 151: Appendix A Specifications

    1-ch, BNC (1.0 Vp-p, 75 Ω), Analog output Resolution: PAL: 704 × 576; NTSC: 704 × 480 1-ch, RCA (Linear, 1 KΩ) Audio output Audio bit rate 64 Kbps Stream type Video, Video & Audio TruVision DVR 15HD User Manual...
  • Page 152 Up to 4 MPX resolution IP possible for all channels when all analog cameras disabled Audio compression G.711u 4-ch, RCA (2.0 Vp-p, 1 KΩ) Audio input Video & audio output BNC output Support (Only for aux output) TruVision DVR 15HD User Manual...
  • Page 153 -10 to +55 ºC (14 to 131 °F) Relative humidity 10 to 90% 362 × 332 × 79 mm（14.25 × 13.07 × 3.11 in.） Dimensions (W x H x D) Weight < 4 kg (< 8.8 lb.) TruVision DVR 15HD User Manual...

  • Page 154: Appendix B Ptz Protocols

    Appendix B PTZ protocols Interlogix-485 Interlogix-422 KALATEL DSCP HIKVISION Honeywell INFINOVA KTD-348 LG MULTIX LILIN TruVision DVR 15HD User Manual...

  • Page 155: Appendix C Port Forwarding Information

    Note: These links are not affiliated with nor supported by Interlogix technical support. Many router manufacturers also offer guides on their websites as well as including documentation with the product. On most routers the brand and model number is located on or near the serial number sticker on the bottom of the device.
  • Page 156 Appendix C: Port forwarding information If you cannot find any information for your particular router, please contact your router manufacturer or internet service provider for further assistance. TruVision DVR 15HD User Manual...

  • Page 157: Appendix D Supported Ptz Commands

    Left Left Right Right Auto Zoom Zoom Focus Focus left righ Interlogix-485 Interlogix-422 KALATEL DSCP HIKVISION Honeywell INFINOVA KTD-348 LG MULTIX LILIN PANASONIC_ CS850 PELCO-D PELCO-P PHILIPS PHILPS-3 Samsung Siemens SONY-EVI- D30/31 SONY-EVI-D70 SONY-EVI- D100/P TruVision DVR 15HD User Manual...
  • Page 158 Tour Shadow area tour Interlogix-485 Interlogix-422 KALATEL DSCP HIKVISION Honeywell INFINOVA KTD-348 LG MULTIX LILIN PANASONIC_ CS850 PELCO-D PELCO-P PHILIPS PHILPS-3 Samsung Siemens SONY-EVI- D30/31 SONY-EVI-D70 SONY-EVI- D100/P TECHWIN VICON YOULI ** : Aux. 2 TruVision DVR 15HD User Manual...
  • Page 159 Appendix D: Supported PTZ commands # : Aux. 1 TruVision DVR 15HD User Manual...

  • Page 160: Appendix E Default Menu Settings

    Event Monitor: VGA/HDMI Event Full-Screen Monitoring Dwell Time: 10 Alarm Full-Screen Monitoring Dwell Time: 10 Layout Video Output Interface: VGA/HDMI Camera Setup Analog Camera Overview Signal Input Status Camera Number: (Null) TVI/CDBS: (Null) IP: (Null) TruVision DVR 15HD User Manual...
  • Page 161 Camera OSD Settings Camera: [A1] Camera 01 Camera Name: Camera 01 Display Name: Enabled Display Date: Enabled Display Day: Enabled Date Format: MM-DD-YYYY Time Format: 24-hour Display Mode: Non-transparent & Not Flashing OSD font: 32*32 TruVision DVR 15HD User Manual...
  • Page 162 Actions: Arming Schedule - All day for whole week; Actions: (Null) Sensitivity: 1 Camera: [A1] Camera 01 Enable VCA Alarm: Disabled VCA Type: Cross Line Detected Actions: Arming Schedule - All day for whole week; Actions: (Null) Rule: 1 TruVision DVR 15HD User Manual...
  • Page 163 IPv4 address: 192.168.1.82 IPv4 Subnet Mask: 255.255.255.0 IPv4 Default Gateway: 192.168.1.1 IPv6 Address1: (Null) IPv6 Address2: (Null) IPv6 Address Gateway: (Null) Mac Address: (It depends) MTU: 1500 Preferred DNS Server: (Null) Alternate DNS Server: (Null) TruVision DVR 15HD User Manual...
  • Page 164 User Name: (Null) Password: (Null) SMTP Server: (Null) SMTP Port: 25 Enable SSL: Disabled Sender: (Null) Sender’s Address: (Null) Select Receiver: Receiver 1 Receiver Name: (Null) Receiver’s Address: (Null) Include Snapshot: Disabled Interval: 2 s TruVision DVR 15HD User Manual...
  • Page 165 IP Camera: 0bps Remote Live View: 0bps Remote Playback: 0bps Net Total Idle: (Null) Total Bandwidth Limit: (Null) Recording Recording Schedule Recording Camera: [A1] Camera 01 Enable Recording: Enabled Schedule: All day for whole week TL-Hi TruVision DVR 15HD User Manual...
  • Page 166 Notifications Notification Display Event Icon: Enabled Event Hint Settings: All Enabled Event Priority: VCA < Motion Notification Type: HDD Full Enable Alarm Audio: Disabled Notify Alarm Host: Disabled Send Email: Disabled Trigger Alarm Output: Disabled TruVision DVR 15HD User Manual...
  • Page 167 Enable Panel Disarming Alarm: Disabled Actions: Trigger Channel; Arming Schedule; Actions; PTZ Linking Intrusion Zone Setup Intrusion Zone Setup Select Intrusion Panel: 1 ID: 1 Zone Number: 1 Actions: Trigger Channel, Arming Schedule; Actions; PTZ Linking TruVision DVR 15HD User Manual...
  • Page 168 Enable Front Panel Lock: Disabled Configuration Files Import/Export Config File Device Name: (Null) Upgrade Firmware Local Upgrade Source: USB Device Name: (Null) Holiday Holiday Settings Status: All Disabled; Start Date: 1st. Jan; End Date: 1st Jan TruVision DVR 15HD User Manual...
  • Page 169 Self-test Status: Not Tested Self-test Type: Short Test S.M.A.R.T.: Temperature (°C): Power Up (days): Self-evaluation: All-evaluation: Functional S.M.A.R.T. Information : ID ; Attribute Name ; Status ; Flags ; Threshold ; Value ; Worst ; Raw Value TruVision DVR 15HD User Manual...
  • Page 170 Camera No.; Recording Status; Stream Type; Frame Rate; Bitrate (Kbps); Resolution; Record Type; Active Schedule Alarm Inputs Alarm Inputs No.; Alarm Name; Alarm Type; Alarm Status; Triggered Camera Alarm Outputs Alarm Outputs No.; Alarm Name; Alarm Status Network Network NIC: TruVision DVR 15HD User Manual...
  • Page 171 IPv6 Default Gateway MAC Address Preferred DNS Server Alternate DNS Server Enable DHCP: Disabled Enable PPPOE: Disabled Label; Status; Capacity; Free Space; Property; Type; Group Log search Log search Start Time: End Time: Event: All Type: All TruVision DVR 15HD User Manual...

  • Page 172: Index

    Cameras add, 119 configure PTZ dome cameras, 76 check status, 118 image settings, 71 group, 120 layout, 61 grouping, 120 privacy mask, 73 initialize, 118 Configuration settngs overwrite, 119 export, 114 properties, 121 import, 114 TruVision DVR 15HD User Manual...
  • Page 173 78 change, 113 Privacy mask, 73 Mouse pop-up menu, 27 PTZ control panel Multiview layout, 60 description, 32 PTZ dome cameras configure, 76 control remotely, 139 Network packet data PTZ protocols export, 91 assign, 76 TruVision DVR 15HD User Manual...
  • Page 174 136 System information remote configuration of recorder, 142 view, 129 search and play back recorded video, 140 System logs search event logs, 141 playback, 132 video snapshot, 140 search, 132 System time display, 111 TruVision DVR 15HD User Manual...

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