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Interlogix TruVision DVR 12HD User Manual

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TruVision DVR 12HD User
Manual
P/N 1072873-EN • REV C • ISS 26JUN15

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Summary of Contents for Interlogix TruVision DVR 12HD

  • Page 1 TruVision DVR 12HD User Manual P/N 1072873-EN • REV C • ISS 26JUN15...
  • Page 2 Copyright © 2015 United Technologies Corporation. All rights reserved. Interlogix is part of UTC Building & Industrial Systems, a unit of United Technologies Corporation. All rights reserved Trademarks and Trade names used in this document may be trademarks or registered patents trademarks of the manufacturers or vendors of the respective products.

  • Page 3: Table Of Contents

    Playback functionality 36 Overview of the playback view 36 Playback mouse menu 39 Instant playback 40 24-hour playback 40 Playback speed and skip time 41 Playing back frame-by-frame 42 Digital zoom in playback 43 Create bookmarks 43 TruVision DVR 12HD User Manual...
  • Page 4 PPPoE settings 79 DDNS settings 80 NTP server settings 81 E-mail settings 82 Configure an FTP server to store snapshots 83 SNMP settings 83 UPnP settings 84 Network status 84 Export network packet data 86 TruVision DVR 12HD User Manual...
  • Page 5 System information 116 View system information 116 Search the system log 119 Chapter 18 Using the web browser 122 Windows 7 and Windows 8 users 122 Access the web browser 123 Web browser live view 123 TruVision DVR 12HD User Manual...
  • Page 6 Appendix C Port forwarding information 136 Seeking further assistance 136 Appendix D Connect a PTZ dome camera 138 Configuring the PTZ protocols for Interlogix cameras 138 Appendix E KTD-405 keypad 142 Supported firmware 142 Wiring the keypad 142 Setting the keypad to work with the recorder 143...

  • Page 7: Important Information

    Note: Note messages advise you of the possible loss of time or effort. They describe how to avoid the loss. Notes are also used to point out important information that you should read. TruVision DVR 12HD User Manual...

  • Page 8: Chapter 1 Product Introduction

    Default settings to access the device Default user names and passwords See Table 1 on page 7 for the list of default user names and passwords. Go to Chapter 16 “User management” on page 111 for further information. TruVision DVR 12HD User Manual...
  • Page 9 Gateway address - 192.168.1.1 • Ports: When using the browser: When using TruNav: RTSP port: 554 RTSP port: 554 HTTP port: 80 Server/Client software port: 8000 Go to “Using the web browser” on page 122 for further information. TruVision DVR 12HD User Manual...

  • Page 10: Physical Installation

    When you receive the product, check the package and contents for damage, and verify that all items are included. There is an item list included in the package. If any of the items are damaged or missing, please contact your local supplier. TruVision DVR 12HD User Manual...

  • Page 11: Back Panel

    CD with software and manuals • TruVision DVR 12HD Quick Start Guide • TruVision DVR 12HD User Manual (on CD) • TruVision Recorder Operator Guide (on CD) Back panel The figures below show the back panel connections and describe each connector on a typical TVR 12HD digital video recorder.
  • Page 12 BNC monitor output Connect one event CCTV monitor. 1 Vp-p BNC signal. HDMI monitor output Connect to a HDTV. The HDMI connection supports both digital audio and video. VGA monitor output Connect to a VGA monitor. TruVision DVR 12HD User Manual...

  • Page 13: Monitor Connections

    800 × 600. Adjust your monitor accordingly to this resolution. Rack mounting TVR 1204cHD is 1U & non rack mountable. TVR 1208/16HD is 1.5U and is rack mountable using the rack mount ears delivered with the product. See Figure 2 below. TruVision DVR 12HD User Manual...
  • Page 14 Chapter 2: Physical installation Figure 2: Rack-mount installation To install the racks: 1. Attach the two small front-rack mount ears (A) to the recorder (supplied). 2. Attach the recorder to the front rails (B) (screws not supplied). TruVision DVR 12HD User Manual...

  • Page 15: Getting Started

    1. In live view mode, right-click the mouse and click Menu. The main menu window appears. 2. Select the Shutdown icon. 3. In the Shutdown popup menu, select Reboot. Click to confirm shutdown. You will be requested to enter the Admin password. TruVision DVR 12HD User Manual...

  • Page 16: The Startup Wizard

    Press Enter on the front panel or remote control to display the virtual keyboard. Enter the default admin password, 1234. Note: You must enter an admin password. To change the Admin password, check New Admin password and enter the new password and confirm it. TruVision DVR 12HD User Manual...
  • Page 17 6. Network configuration: Configure your network settings such as the NIC type, IP address, subnet mask, and default gateway. Enter the preferred DNS server address as well as the alternate one to use. TruVision DVR 12HD User Manual...
  • Page 18 Click Next to move to the next page, or Previous to return to the previous page. 9. Recording configuration: Configure your recording settings as required. The settings apply to all cameras connected to the recorder. TruVision DVR 12HD User Manual...
  • Page 19 10. When all the required changes have been entered, a summary page appears showing all the settings. Click Finish to exit the Wizard. The recorder is now ready to use. For a description of the recorder main menu, see “Menu overview” on page 25. TruVision DVR 12HD User Manual...

  • Page 20: Operating Instructions

    The LED indicators light up to alert you of various conditions. The functions available can be limited by setting passwords. See Figure 3 on page 19 for more information. TruVision DVR 12HD User Manual...
  • Page 21 (single and multiviews). Press to start/stop sequencing in live view mode. Channel buttons Switch between different cameras in live view, PTZ control or playback modes. Use the soft keyboard to enter numerals 0 to TruVision DVR 12HD User Manual...
  • Page 22 Pause: Press to pause playback. Play: Press to start 24-hour playback of the currently selected camera. If you are in multiview format, only the camera shown in the top-left corner of the multiview is played back. TruVision DVR 12HD User Manual...
  • Page 23 Press to delete a selected key point from the PTZ Setting > More Settings> Tour > Key Point list. Menu navigation Direction Press to navigate between different fields and items in menus. Menu Enter/exit the main menu. TruVision DVR 12HD User Manual...

  • Page 24: Using The Mouse

    Scroll-wheel Scroll Up Live view: Return to the previous window. Menu: Move the selection to the previous item. Scroll Down Live view: Move to the next window. Menu: Move the selection to the next item. TruVision DVR 12HD User Manual...

  • Page 25: Using The Ir Remote Control

    Select a camera, and enter a number in a menu option. 4. Display Switch between the different multiview formats. 5. Mon A and Mon B Switch between monitors A and B. 6. Live Return to live view mode. TruVision DVR 12HD User Manual...
  • Page 26 To place batteries into the IR remote control: 1. Remove the battery cover. 2. Insert the batteries. Make sure that the positive (+) and negative (−) poles are correctly placed. 3. Replace the battery cover. TruVision DVR 12HD User Manual...

  • Page 27: Menu Overview

    3. Setup menu: All the details for the selected submenu are displayed. Click a field to make changes. Note: See Table 2 on page 19 for the description on how to access the menu options using the front panel. TruVision DVR 12HD User Manual...
  • Page 28 1. In live view, press the Menu button on the remote control or front panel. - Or - Right-click the mouse and select Menu from the pop-up menu. The main menu window appears. The Display Settings window appears by default. TruVision DVR 12HD User Manual...

  • Page 29: Exiting The Main Menu

    Alphanumeric characters Backspace Punctuation Confirm selection Exiting the main menu Press the Menu button on the front panel to exit the current menu window and return to live view, or click Exit in a main menu. TruVision DVR 12HD User Manual...

  • Page 30: Chapter 5 Live View

    Indicates that live view is locked from the front panel. Mouse actions are still allowed. The recorder can display more than one icon at the same time. See “Display settings” on page 99 to display or hide these icons. TruVision DVR 12HD User Manual...

  • Page 31: Video Output

    The list of commands available depends on which monitor is active; main or auxiliary (monitor B). See Table 6 on page 30. The default settings of these commands are provided in the appendix under “Default menu settings” on page 155. TruVision DVR 12HD User Manual...
  • Page 32 Playback the recorded video of the selected day from the selected camera. The current day is selected by default. See “24-hour playback” on page 40 for more information. Monitor A Switch between monitors A (main) and B (event). TruVision DVR 12HD User Manual...

  • Page 33: Single And Multiview Display Mode

    The live view toolbar in live view lets you quickly access regularly used commands. Position the cursor over a video image and left- click the mouse. The toolbar appears (see Figure 8 on page 32). TruVision DVR 12HD User Manual...
  • Page 34 “Image settings” on page 67. Show Text: Display inserted text on screen. The color of the text can be changed: Black, white, or pink. Auxiliary Focus: Automatically focus the camera lens for the sharpest picture. TruVision DVR 12HD User Manual...

  • Page 35: Digital Zoom

    4. To exit digital zoom, right-click the mouse. PTZ preset and tours When in live view you can quickly call up the list of existing presets, preset tours and shadow tours by using the front panel, remote control, mouse and keypad. TruVision DVR 12HD User Manual...
  • Page 36 PTZ dome cameras. Jumps to the home position. Select PTZ command Displays the desired function from the scroll bar: camera, preset, preset tour or shadow tour. Exit Exits the PTZ control panel. TruVision DVR 12HD User Manual...
  • Page 37 The PTZ control panel appears. 2. Scroll the toolbar to Shadow Tour and double-click the shadow tour from the list. The camera immediately carries out the shadow tour movement. TruVision DVR 12HD User Manual...

  • Page 38: Playback Functionality

    The playback video can be set up to display a time/date stamp for evidentiary purposes (see “Camera OSD” on page 66). The playback windows for 24-hour playback and for the results of a search are slightly different. TruVision DVR 12HD User Manual...
  • Page 39 The playback control toolbar It is easy to manually control playback using the playback control toolbar. See Figure 12 on page 38 below. Note: The playback control toolbar does not appear for instant playback. TruVision DVR 12HD User Manual...
  • Page 40 Green indicates continuous recording. Yellow indicates motion detection. Blue indicates text insertion. Pale green indicates manual recording. Red indicates alarm recording. Call up the Search window to search for recorded video files. Hide the playback control toolbar. TruVision DVR 12HD User Manual...

  • Page 41: Playback Mouse Menu

    Modify the playback skip time. See “Playback speed and skip time” on page 41 for more information. 7. Control Panel Hide or display the playback control toolbar. 8. Exit Return to live view or video search. TruVision DVR 12HD User Manual...

  • Page 42: Instant Playback

    Use this option to access one day of video recordings for the selected camera. Playback starts at midnight and runs for the 24-hour period. 24-hour playback is shown in full-screen view. See Figure 13 on page 39 for a description of the playback control toolbar. TruVision DVR 12HD User Manual...

  • Page 43: Playback Speed And Skip Time

    1. In playback mode, right-click the mouse and click Skip Time on the pop-up menu. The Skip Time menu appears. 2. Select a skip time between 10 and 300 seconds. The default skip time is 30 seconds. TruVision DVR 12HD User Manual...

  • Page 44: Playing Back Frame-By-Frame

    • Using the front panel: 1. In playback mode move the left direction button to left to scroll down through the speed changes until single frame. 2. Press Enter to advance the video frame by frame. TruVision DVR 12HD User Manual...

  • Page 45: Digital Zoom In Playback

    The bookmark is saved. 3. Click the bookmark management button to see the list of bookmarks saved. The name of a bookmark can be edited. The bookmark can also be deleted. TruVision DVR 12HD User Manual...

  • Page 46: Chapter 7 Searching Files

    You can easily search and play back recorded videos by time and date, events, bookmarks, and snapshots. Recordings from both analog and IP cameras are searched. Figure 14: The Search menu The Search window has five submenus that allow you to carry out different searches by theme: TruVision DVR 12HD User Manual...

  • Page 47: Search For Motion Events In Playback

    2. In the motion search view, mark the area in which the recorder needs to search for motion. Use the motion search toolbar to select full screen (1), remove full screen selection (2), start motion search (3) and exit motion search (4). TruVision DVR 12HD User Manual...

  • Page 48: Search And Play Back Recordings By Time And Video Type

    2. Select the desired cameras, record type, file type as well as start and end times of the recording. Up to four cameras can be selected. 3. Click Go. The simultaneous playback of up to four cameras for the indicated time will start. TruVision DVR 12HD User Manual...

  • Page 49: Search And Playback Recordings By Event

    - Click Details to display more information about an event. Note: You can modify the pre- and post-play periods of a recording. Search bookmarked recordings For information on creating bookmarks, see “Create bookmarks” on page 43. TruVision DVR 12HD User Manual...

  • Page 50: Search Snapshots

    Click their Play buttons to see them in full-screen mode. 7. To see a slideshow of all the snapshots found, click the  or  buttons on the snapshot toolbar to sequence forwards or backwards through the shots. TruVision DVR 12HD User Manual...

  • Page 51: Log Search

    The recorder can run a disk analysis to get a broader sense of the video data stored on the HDD. This video data can include alarms, events, video loss, and more. However, you cannot access video for playback. TruVision DVR 12HD User Manual...

  • Page 52: Archiving Files

    2. Press Archive on the front panel or remote control to open the quick archive window. 3. Click Start or press Archive on the front panel again. The unit starts to download all the files listed. TruVision DVR 12HD User Manual...

  • Page 53: Archive Menu

    Refresh the search results if any parameters have been modified. Name Files found on the backup device are listed. Delete Click to delete a selected file from the backup device. Play Click to play selected file. TruVision DVR 12HD User Manual...

  • Page 54: Searching And Playing Back Recorded Video

    4. The playback window appears. To change the speed and direction of playback: Front panel: Press the left and right arrows on the front panel to speed up and slowdown playback. Press the Playback button to reverse playback. TruVision DVR 12HD User Manual...

  • Page 55: Exporting Video Recordings

    2. Insert a CD/DVD or USB device in the recorder. 3. Front panel: Press the Archive button on the front panel during playback. Mouse: Click the Archive button in the playback window. TruVision DVR 12HD User Manual...

  • Page 56: Exporting Video Recordings Via Truvision Navigator

    Note: This will archive the recording file recording file currently being used. Exporting video recordings via TruVision Navigator TruVision Navigator allows you to export a single recording file per camera. Exported video files from TruVision Navigator need to be viewed using the TruVision export file tool. TruVision DVR 12HD User Manual...

  • Page 57: Using Truvision Player

    3. The Merge window appears. Click Add File to add the files you want to merge onto a selected video file. Under Output Setting, select the video file to which you want to add the files. TruVision DVR 12HD User Manual...
  • Page 58 Chapter 8: Archiving files 4. Click OK. TruVision DVR 12HD User Manual...

  • Page 59: Display Settings

    1. Monitor Video Format The recorder can support NTSC or PAL video output. The video standard used is auto detected but can be manually changed. Modify the video standard used to PAL or NTSC, and click Apply. TruVision DVR 12HD User Manual...

  • Page 60: Layout

    The Layout window allows you to define the layout of each of the different views as they are shown when selecting the different live views or the sequencing order. The cameras are sequenced in numeric order by default. You can change the order of the cameras for all monitors. TruVision DVR 12HD User Manual...
  • Page 61 See Figure 18 below. Each video tile displays both the order of the camera on screen and the camera number. Figure 18: Camera layout window Multiview layout selection bar Camera order in the sequence Camera number selection TruVision DVR 12HD User Manual...

  • Page 62: Camera Setup

    Analog Analog Analog Supported IP cameras The recorder supports the following IP cameras:  HD-TVI technology cameras (HD and Full HD)  Standard analog cameras  TruVision IP cameras at HD and full HD resolution TruVision DVR 12HD User Manual...

  • Page 63: Analog Camera Setup

    Uncheck those you want to disable in order to add an IP camera. 3. Click Apply to save the changes. 4. A pop-up message will appear asking if you want to reboot the system. Click Yes. TruVision DVR 12HD User Manual...

  • Page 64: Ip Camera Status

    The camera will automatically reboot once the software is upgraded. Delete Delete the selected IP camera from the list. Refresh Update the information displayed on a camera in the recorder device list. TruVision DVR 12HD User Manual...

  • Page 65: Camera Recording Settings

    Note: Only one camera can be manually added at a time. Camera recording settings Ensure that the HDD has been installed and initialized before configuring the recording settings. See chapter “Storage management” on page 105 for more information. TruVision DVR 12HD User Manual...
  • Page 66 If a low video quality is selected, the image quality is poorer and the bandwidth required is reduced thereby allowing recording over a longer period of time. • Frame Rate: Select the recording frame rate. • Max. Bitrate mode: Select the general (Default) or customized option. TruVision DVR 12HD User Manual...

  • Page 67: Snapshots

    For analog cameras, this is the maximum available resolution in the camera. For IP cameras, this is the resolution being recorded. 4. Select the snapshot quality from the drop-down list (low, medium or high). 5. Click Apply to save the settings. TruVision DVR 12HD User Manual...

  • Page 68: Camera Osd

    5. Select how you want the camera information displayed (6). Select one of the options from the drop-down list. Default is non-transparent/non- flashing. • Transparent & Flashing • Transparent & Not flashing • Non-transparent & Flashing • Non-transparent & Not flashing TruVision DVR 12HD User Manual...

  • Page 69: Image Settings

    The motion detection menu allows you to enable or disable motion detection for each camera, as well as create motion grids, set the sensitivity of the motion detection and link motion detection to a specific action. TruVision DVR 12HD User Manual...
  • Page 70 Default is 24 hours. Click Apply to save the settings. Click Copy to copy the settings to other days of the week. Note: Time periods defined cannot overlap. TruVision DVR 12HD User Manual...

  • Page 71: Privacy Mask

    To delete a mask, check the desired mask and click Clear for that color mask. 5. To copy the settings to other cameras, click Copy and select the desired cameras. Click OK. TruVision DVR 12HD User Manual...

  • Page 72: Camera Tamper

    Restricted access cameras are cameras that are only visible to specific users. There may be occasions when you want to control who can see a camera image on a local monitor, such as if there is a camera located in a changing room. The recorder TruVision DVR 12HD User Manual...

  • Page 73: Configure Ptz Settings

    > Setup. 2. Select the camera, baud rate, data bit, stop bit, parity, flow control, PTZ protocol and address for the camera. See Appendix H “Default menu settings” on page 155 for the default values. TruVision DVR 12HD User Manual...

  • Page 74: Ptz Presets And Tours

    Figure 22: PTZ configuration window Table 13: Description of the PTZ configuration window Name Description Save preset Saves preset. Call preset Calls up pre-existing preset. Shadow tour toolbar Starts recording the shadow tour. TruVision DVR 12HD User Manual...
  • Page 75 1. From the menu toolbar, click Camera Setup > Preset/Tours. 2. From the preset list, select a preset number, and click to delete the selected the preset. 3. Click Exit to return to live view. TruVision DVR 12HD User Manual...
  • Page 76 2. From the preset tour list, select a tour number and click to delete the selected the preset tour. – Or – In the preset tour toolbar, click to delete all the preset tours. 3. Click Exit to return to live view. TruVision DVR 12HD User Manual...

  • Page 77: V-Stream Encoding

    To configure V-streaming: The V-stream shows video on the recorder’s BNC output. 1. Click the Display Settings > Display > Video Output Interface and select Main BNC. 2. Under Default View, select the desired view format. TruVision DVR 12HD User Manual...

  • Page 78: Call-Up The Truvision Hd-Tvi Camera Osd Menu

    Language and then the up/down arrows to select the desired language. 5. Click EXIT withing the camera OSD menu to exit the camera OSD. TruVision DVR 12HD User Manual...

  • Page 79: Network Settings

    Note: As every network configuration may differ, please contact your Network Administrator or ISP to see if your recorder requires specific IP addresses or port numbers. To configure general network settings: 1. From the menu toolbar, click Network Settings > Network Settings. TruVision DVR 12HD User Manual...
  • Page 80 Enter the IPv6 address for the recorder. This is the IP address of the local network to which the recorder is connected. Default value is fe80::240:3dff:fe7e:926f/64 IPv6 Address 2 When the recorder is connected to an external network (such as the internet), the second IPv6 address is automatically assigned. TruVision DVR 12HD User Manual...

  • Page 81: Pppoe Settings

    To configure PPPoE settings: 1. From the menu toolbar, click Network Settings > PPPoE. 2. Check the enable PPPoE box. 3. Enter your user name and password and confirm the password. TruVision DVR 12HD User Manual...

  • Page 82: Ddns Settings

    Note: You cannot have two recorders with the same host name. To set up DDNS: 1. From the menu toolbar, click Network Settings > DDNS. 2. Check the Enable DDNS box to enable this feature. TruVision DVR 12HD User Manual...

  • Page 83: Ntp Server Settings

    NTP software can be used to establish a NTP server used for time synchronization. To set up an NTP server: 1. From the menu toolbar, click Network Settings > NTP. 2. Check the NTP box to enable feature. It is disabled by default. TruVision DVR 12HD User Manual...

  • Page 84: E-Mail Settings

    3. Click Test to the test email settings. Note: We recommend that you test the email settings after entering values in the email window. TruVision DVR 12HD User Manual...

  • Page 85: Configure An Ftp Server To Store Snapshots

    1. From the menu toolbar, click Network Settings > SNMP. 2. Check the Enable SNMP box. 3. Enter the required settings. 4. Click Apply to save the settings and click Exit to return to live view. TruVision DVR 12HD User Manual...

  • Page 86: Upnp Settings

    Exit to return to live view. Network status You can easily check network traffic in order to obtain information about the recorder such as its linking status, MAC address, MTU, sending/receiving rate, and NIC type. TruVision DVR 12HD User Manual...
  • Page 87 DNS server if used. NIC Type Enable DHCP options can be changed. Click Apply to save any changes made and then click to return to the main window. 4. Click Exit to return to live view. TruVision DVR 12HD User Manual...

  • Page 88: Export Network Packet Data

    2. The latest information is displayed on the bandwidth used by remote live view and playback as well by Net Receive Idle and Net Send Idle. Click Refresh to update the information. 3. Click Exit to return to live view. TruVision DVR 12HD User Manual...

  • Page 89: Recording

    3. Schedule map. There are eight days to select: Sunday (Sun), Monday (Mon), Tuesday (Tue), Wednesday (Wed), Thursday, (Thu), Friday (Fri), Saturday (Sat), and and Holiday (if enabled).. 4. Recording type. There are five types of recording to select, which are color-coded: TruVision DVR 12HD User Manual...
  • Page 90 To set up a daily recording schedule: 1. From the menu toolbar, click Recording > Recording Schedule. 2. Select a camera. 3. Check the Enable Recording box. 4. Click Edit. The following window is displayed: TruVision DVR 12HD User Manual...

  • Page 91: Modify The Instant Replay Duration

    The live view toolbar in live view lets you quickly replay recorded video for a preprogrammed period. You can easily change this preprogrammed time period. See page 31 for more information on the live view toolbar. TruVision DVR 12HD User Manual...

  • Page 92: Manual Recording

    This option lets you select more than one camera at a time. Go to Recording > Manual Recording to access the manual recording menu and check the boxes of the cameras to start or stop manual recording. TruVision DVR 12HD User Manual...

  • Page 93: Alarm And Event Setup

    In the Actions window, click the Trigger Channel tab and then select the cameras to be triggered for recording when an alarm is detected. Only analog cameras can be selected. Click Apply to save the settings. TruVision DVR 12HD User Manual...

  • Page 94: Set Up Alarm Outputs

    To set up an alarm output: 1. From the menu toolbar, click Alarm & Event Setup > Alarm Output. 2. Select the alarm output. TruVision DVR 12HD User Manual...

  • Page 95: Manual Trigger

    Buzzer Settings and select a buzzer time limit for the system and camera alarms. Select Mute, 5 s, 10 s, 20 s, 30 s, 60 s, 120 s, 240 s, or Constant. Default is mute. TruVision DVR 12HD User Manual...

  • Page 96: Alarm Notification Types

    3. Check one or more response method: Display event icon, event priority, enable alarm audio, notify alarm host, send email, and trigger alarm output. Note: The list of options available depends on the system alarm selected. 4. Repeat steps 2 and 3 for other system notification types. TruVision DVR 12HD User Manual...

  • Page 97: Detect Video Loss

    Select: Full-screen monitoring, enable alarm host, send email, and trigger alarm host. See page ““Types of system alarm notifications” above for the descriptions. Click Apply to save the settings. 7. Click to return to the main window TruVision DVR 12HD User Manual...

  • Page 98: Remote Alarm Host Setup

    Up to three alarm hosts can be set. For each alarm host, the default port is 5001, 5002, and 5003. 3. Click Apply to save the settings. 4. Click Exit to return to live view. TruVision DVR 12HD User Manual...

  • Page 99: Device Management

    You can set up the date and time that will appear on-screen as well as on time stamped recordings. The start and end time of daylight saving time (DST) in the year can also be set. DST is deactivated by default. See Figure 26 on page 98 for the Time settings screen. TruVision DVR 12HD User Manual...
  • Page 100 Enter the start date and time for daylight savings. Enter the end date and time for daylight savings. DST Bias Set the amount of time to move DST forward from the standard time. Default is 60 minutes. TruVision DVR 12HD User Manual...

  • Page 101: General Recorder Settings

    Define whether a login password is required to open the menu. Check the box to enable/disable and click Apply. Default is Disable. 6. Enable Wizard Immediately start Wizard without rebooting the system. Check the box to enable/disable and click Apply. Default is Enable. TruVision DVR 12HD User Manual...

  • Page 102: Configuration Files

    2. To restore all parameters to default factory settings: Click the Default button. Enter the Admin password, click OK, and then click confirm that you want to restore all parameters to default.  Or  TruVision DVR 12HD User Manual...

  • Page 103: Upgrade System Firmware

    To set up a holiday recording schedule: 1. From the menu toolbar, click Device Management > Holiday. 2. Select a holiday period from the list and click its Edit button to modify the settings. The Edit window appears. TruVision DVR 12HD User Manual...

  • Page 104: Text Insertion

    An example could be the word “Date”. The text shown will only be the text as of this start string. TruVision DVR 12HD User Manual...
  • Page 105 The method used to detect errors in the number of bits being transmitted. Default is None. Flow Ctrl Flow control is the process by which data transfer is regulated so that it does not arrive too quickly for the receiving process. Default is None. TruVision DVR 12HD User Manual...
  • Page 106 ProBridge: POS and ATM text insertion supported via the ProBridge accessory connected to the RS-232 port. See “Text insertion” on page 102 for more information. Challenger: NTP time sync supported to foreign device over the RS-232 port. Technical Support: Console mode. TruVision DVR 12HD User Manual...

  • Page 107: Storage Management

    2. Under the HDD Information tab, select the HDD to be initialized. 3. Click the Initialize button to begin initialization. After the HDD has been initialized, the status of the HDD changes from Abnormal to Normal. TruVision DVR 12HD User Manual...

  • Page 108: Storage Mode

    Note: If the overwrite function is enabled, the maximum capacity for both recordings and snapshots is set to zero by default. To set the HDD quota for a camera: 1. From the menu toolbar, click Storage Management > Storage Mode. 2. Under the Mode option, select Quota. TruVision DVR 12HD User Manual...
  • Page 109 Note: The Edit icon is only available if there are at least two HDDs installed. 4. Click the desired HDD property for the selected HDD: R/W or Read Only. 5. Click the group number for this HDD. 6. Click Apply to save and exit the window. TruVision DVR 12HD User Manual...

  • Page 110: S.m.a.r.t. Settings

    To view the S.M.A.R.T. information of a HDD: 1. From the menu toolbar, click Storage Management > S.M.A.R.T. Settings. 2. Select the HDD whose data you want to see. A detail listing of S.M.A.R.T. information is displayed. TruVision DVR 12HD User Manual...

  • Page 111: Bad Sector Detection

    Bad sector detection You can improve the performance of your HDDs by ensuring that they have no bad sectors. Bad sectors can slow down an HDD when reading or writing data, for example. TruVision DVR 12HD User Manual...
  • Page 112 Error Info to see a list of the errors found. 5. If required, click Pause to pause the test or Cancel to cancel it. 6. Click Exit to return to live view. TruVision DVR 12HD User Manual...

  • Page 113: Chapter 16 User Management

    The default password is 3333. Note: The default passwords should be changed for security reasons. Add a new user Only a system administrator can create a user. You can add up to 16 new users. TruVision DVR 12HD User Manual...

  • Page 114: Customize A User's Access Privileges

    Local Information (Log) Management: Search and view logs of the recorder and view system information. • Local Parameter Settings: Configure parameters and import the configuration from the recorder. • Local Camera Management: Locally add, delete, and edit IP cameras. TruVision DVR 12HD User Manual...

  • Page 115: Remote Configuration Settings

    Local Video Export: Locally back up recorded files from any of the channels. • Remote Live View: Remotely select and view live video over the network. • Remote Playback: Remotely play and download recorded files that are on the recorder. TruVision DVR 12HD User Manual...

  • Page 116: Delete A User

    The Edit User pop-up window appears. 3. Edit the user information and click to save the settings and return to the previous window. 4. Click Exit to return to live view. TruVision DVR 12HD User Manual...

  • Page 117: Change The Admin Password

    4. Enter the new admin password and confirm it. Change the admin MAC address, if required. Click to save the settings and return to the previous window. 5. Click Exit to return to live view. TruVision DVR 12HD User Manual...

  • Page 118: System Information

    3. To view camera information, click Camera. You can view the information on each camera: camera number, camera name, status, motion detection, tamper proof, video loss, preview link sum, and preview link information. TruVision DVR 12HD User Manual...
  • Page 119 The “Preview Link Information” lists all the IP addresses of the streams viewed by the recorder. 5. To view alarm input information, click Alarm Inputs. You can view the alarm input number, alarm name, alarm type, alarm status, and triggered camera. TruVision DVR 12HD User Manual...
  • Page 120 PPPoE default gateway, MAC address, serer port, HTTP port, multicast IP, RTSP service port, enable Telnet, and total bandwidth limit (Kbps). 8. To view HDD information, click HDD. You can view the HDD label, status, capacity, free space, property, type, and group. TruVision DVR 12HD User Manual...

  • Page 121: Search The System Log

    2. Select the search start and end date and times. 3. Under Event, select an option from the drop-down list: All, Alarm, Notification, Operation, or Information. 4. From the Type list, select one of the options: TruVision DVR 12HD User Manual...
  • Page 122 Remote: Alarm Arming, Remote: Alarm Disarming, Remote: Operate Bookmark, Remote: Delete HDD, Remote: Restore Device Parameters Information All, Local HDD Information, HDD S.M.A.R.T., Start Recording, Stop Recording, Delete Expired Record, System Running Status 5. Click the Search button. A list of results appears. TruVision DVR 12HD User Manual...
  • Page 123 - Play: Click to start playback of the selected recording. - Export: Click to archive the selected file to a USB device. The export window appears. 7. Click Exit to return to live view. TruVision DVR 12HD User Manual...

  • Page 124: Using The Web Browser

    6. Enter the IP address or DDNS name in the “Add this website to the zone” field. 7. Click Add, and then click Close. 8. Click in the Internet Options dialog box. 9. Connect to the recorder for full browser functionality. TruVision DVR 12HD User Manual...

  • Page 125: Access The Web Browser

    The recorder web browser lets you view, record, and play back videos as well as manage all aspects of the recorder from any PC with Internet access. The browser’s easy-to-use controls give you live view to all the recorder functions. See Figure 30 on page 124. TruVision DVR 12HD User Manual...
  • Page 126 Video function toolbar Lets you do the following in live view: Switch between mainstream and substream. Start/stop all streaming from selected cameras. Start recording from selected cameras. Digital zoom. Turn POS/ATM text insertion on/off. TruVision DVR 12HD User Manual...

  • Page 127: Control A Ptz Dome Camera Via The Web Browser

    7. Auxiliary focus: Automatically focus the camera lens for the sharpest picture. 8. Start selected preset/tour/shadow tour (depending on function selected). 9. List presets available. 10. List preset tours available. 11. List shadow tours available. 12. Modify brightness, contrast, saturation, and hue values. TruVision DVR 12HD User Manual...

  • Page 128: Play Back Recorded Video

    ½ speed, normal, X2 speed, X4 speed, X8 speed, maximum speed. Current speed is displayed under the camera name on top right of window. Single frame: Click to play back one frame at a time. Stop streaming: Stop streaming from all cameras. TruVision DVR 12HD User Manual...

  • Page 129: Search For Event Logs

    Alarm: Includes motion detection, tamper detection, video tampering, and other alarm events • Notifications: Includes system notifications such as video loss, HDD failures, and other system-related events • Operations: Includes users access to the web interfaces and other operational events TruVision DVR 12HD User Manual...

  • Page 130: Configure The Recorder Via The Browser

    See Figure 34 on page 129 for an example of the Configuration screen. See Table 19 on page 129 for an overview of the different browser menu functions. Please refer to the specific sections on the OSD menu functions for more information on configuring these functions. TruVision DVR 12HD User Manual...
  • Page 131 See “Restricted access camera” on page 70 for more information. PTZ Setup Define the PTZ parameters such as preset and shadow tours. See “Configure PTZ settings” on page 71 for more TruVision DVR 12HD User Manual...
  • Page 132 Define the video loss detection settings. See “Detect video loss” on page 95 for more information. Alarm Host Setup Define the remote alarm host. See “Remote alarm host setup” on page 96 for more information. TruVision DVR 12HD User Manual...

  • Page 133: Text Overlay

    You can add up to four lines of text on screen via the browser. This option can be used, for example, to display emergency contact details. By default these lines of text are positioned along the top of the screen. The strings follow each other consecutively. TruVision DVR 12HD User Manual...
  • Page 134 4. Enter the text for string 1 in the column alongside. Up to 44 alphanumeric characters can be used. 5. Repeat steps 3 and 4 for each extra line of text, selecting the next string number. 6. Click Save. TruVision DVR 12HD User Manual...

  • Page 135: Appendix A Specifications

    Support | (Sub-stream at CIF: 6 fps, QCIF: 25 fps (PAL) / 30 fps (NTSC)) Stream type Video, Video & Audio Playback resolution 4CIF / 2CIF / CIF / QCIF Synchronous playback 4-ch 8-ch 16-ch TruVision DVR 12HD User Manual...
  • Page 136 315 × 242 × 45 mm (12.4 × 9.5 × 1.8 in.) 380 × 290 × 48 mm (15.0 × 11.4 × 1.9 in.) ≤ 1.5 kg (3.3 lb.) ≤ 2 kg (4.4 lb.) Weight TruVision DVR 12HD User Manual...

  • Page 137: Appendix B Ptz Protocols

    Appendix B PTZ protocols Interlogix-485 Interlogix-422 KALATEL DSCP HIKVISION Honeywell INFINOVA KTD-348 LG MULTIX LILIN TruVision DVR 12HD User Manual...

  • Page 138: Appendix C Port Forwarding Information

    Note: These links are not affiliated with nor supported by Interlogix technical support. Many router manufacturers also offer guides on their websites as well as including documentation with the product. On most routers the brand and model number is located on or near the serial number sticker on the bottom of the device.
  • Page 139 Appendix C: Port forwarding information If you cannot find any information for your particular router, please contact your router manufacturer or internet service provider for further assistance. TruVision DVR 12HD User Manual...

  • Page 140: Appendix D Connect A Ptz Dome Camera

    Before the PTZ dome cameras are assembled in their housings, set their protocol and address DIP switches for the recorder. See Table 20 on page 139 for different Interlogix PTZ dome camera settings. If you are using PTZ dome cameras from another company, please refer to their configuration instructions.
  • Page 141 Appendix D: Connect a PTZ dome camera Table 20: PTZ protocols for Interlogix cameras Camera Switch setting TruVision Mini PTZ Protocol DIP switches: 12X: Indoor Dome • RS-485 (on recorder): 000000 • RS-422 (on I/O 100000 box): RS-485 110000 communication DIP...
  • Page 142 1. Address switches; 2. Baud Baud rate: 0000 = switches; 9600 bps 3. Protocol switches 0011 = 4800 bps RS-422/RS-485 data connector: CyberDome Protocol switches: Address switches: Select the camera ID DIP switch address as required. RS-485 data connector: TruVision DVR 12HD User Manual...
  • Page 143 1. Protocol switches; 2. Address switches RS-422/RS-485 data connector: Legend Protocol switches: • RS-485 on recorder): • RS-422 (on I/O box): Address switches: Select the camera ID DIP switch address as required. RS-422/RS-485 data connector: TruVision DVR 12HD User Manual...

  • Page 144: Appendix E Ktd-405 Keypad

    YYY represents the recorder storage configuration such as 1T = 1 TB, etc. Wiring the keypad Connect the RS-485 bus of the KTD-405 I/O box to the recorder keypad terminal port. Table 21: Keypad and recorder connections KTD-405 I/O box TVR 12 connection RS-485 A RS-485 B TruVision DVR 12HD User Manual...

  • Page 145: Setting The Keypad To Work With The Recorder

    1. Log into the keypad using the Admin password. Hold down the Enter button ( ) until a beep sounds and then enter the following code: 1 4 7 6. Push the button to confirm. TruVision DVR 12HD User Manual...

  • Page 146: Recorder And Keypad Functions

    If these functions are required, it is recommended to use a mouse in conjunction with the keypad as all recorder functions will then be available. Unavailable keypad functions The following keypad buttons are unavailable when using the keypad to control the recorder: TruVision DVR 12HD User Manual...

  • Page 147: Operating The Keypad

    Enter ( ) to select the digit. Or move the joystick to the first digit of the password and press Enter ( ). 5. Repeat steps 2 to 4 for each digit of the password. TruVision DVR 12HD User Manual...

  • Page 148: Recorder Mapping To The Ktd-405 Keypad

    Note. If you press before pressing option Enter, you quit the menu without saving any changes. It is the same as Cancel. Select the zone ID Press zone to connect the keypad to the recorder. TruVision DVR 12HD User Manual...
  • Page 149 Pause playback Press to pause playback. Press restart. Select one of the files in the Press enter ( ) and move search result screen the joystick to the desired file. Press to start playback. TruVision DVR 12HD User Manual...

  • Page 150: Controlling A Camera

    113 145 177 209 241 273 305 337 369 401 433 465 497 114 146 178 210 242 274 306 338 370 402 434 466 498 115 147 179 211 243 275 307 339 371 403 435 467 499 TruVision DVR 12HD User Manual...

  • Page 151: Connecting A Ktd-405 Keypad And Dome Camera To The Recorder

    Note: These connections only work with UTC PTZ protocols (see Appendix B “PTZ protocols” on page 135). If you are using another manufacturer’s PTZ protocol, it is not possible to connect both a keypad and dome camera to the recorder. TruVision DVR 12HD User Manual...
  • Page 152 Table 25: Bus addresses Recorder bus address Recorder video inputs PTZ address range 1-32 00-31 1-32 32-63 1-32 64-95 1-32 96-127 1-32 128-159 1-32 160-191 1-32 192-223 1-32 224-255 TruVision DVR 12HD User Manual...

  • Page 153: Appendix F Maximum Pre-Recording Times

    Note: This information only applies when the bit rate is set to Constant (see “Camera recording settings” on page 63 for more information). Maximum pre-recording time Constant bit rate (seconds) 1024 1280 TruVision DVR 12HD User Manual...
  • Page 154 Appendix F: Maximum pre-recording times Maximum pre-recording time Constant bit rate (seconds) 1536 1792 2048 3072 4096 TruVision DVR 12HD User Manual...

  • Page 155: Appendix G Supported Ptz Commands

    Left Right Right Auto Zoom Zoom Focus Focus left righ Interlogix-485 Interlogix-422 KALATEL DSCP HIKVISION Honeywell INFINOVA KTD-348 LG MULTIX LILIN PANASONIC_ CS850 PELCO-D PELCO-P PHILIPS PHILPS-3 Samsung Siemens SONY-EVI- D30/31 SONY-EVI-D70 SONY-EVI- D100/P TECHWIN TruVision DVR 12HD User Manual...
  • Page 156 Interlogix-485 Interlogix-422 KALATEL DSCP HIKVISION Honeywell INFINOVA KTD-348 LG MULTIX LILIN PANASONIC_ CS850 PELCO-D PELCO-P PHILIPS PHILPS-3 Samsung Siemens SONY-EVI- D30/31 SONY-EVI-D70 SONY-EVI- D100/P TECHWIN VICON YOULI ** : Aux. 2 # : Aux. 1 TruVision DVR 12HD User Manual...

  • Page 157: Appendix H Default Menu Settings

    Event Full-Screen Monitoring Dwell Time: 10 Alarm Full-Screen Monitoring Dwell Time: 10 Audio Output Linked To: VGA Layout Video Output Interface: VGA/HDMI Camera Setup Analog Camera Overview Analog Camera Number: (Null) Camera Name: (Null) Status: (Null) Live View: (Null) TruVision DVR 12HD User Manual...
  • Page 158 Camera OSD Camera OSD Settings Camera: Analog 1 Camera Name: Camera 01 Display Name: Yes Display Date: Yes Display Day: Yes Date Format: MM-DD-YYYY Time Format: 12-hour Display Mode: Non-transparent & Not Flashing OSD font: 32*32 TruVision DVR 12HD User Manual...
  • Page 159 Enable Camera Tamper: No Actions: Arming Schedule - All day for whole week; Actions: (Null) Sensitivity: 0 Restricted Access Camera Restricted Access Camera Settings Cameras: (Null) PTZ Setup Settings Camera: Analog 1 Baud Rate: 9600 Date Bit: 8 TruVision DVR 12HD User Manual...
  • Page 160 Preferred DNS Server: (Null) Alternate DNS Server: (Null) Server Port: 8000 HTTP Port: 80 Multicast IP: (Null) RTSP Server Port: 554 Enable Telnet: No Total Bandwidth Limit (Kbps): 61440 PPPoE PPPoE Enable PPPoE: Disable User Name: (Null) TruVision DVR 12HD User Manual...
  • Page 161 Select Receiver: Receiver 1 Receiver Name: (Null) Receiver’s Address: (Null) Include Snapshot: Disable Interval: Disable Enable FTP: Disable FTP Server: (Null) FTP Port: 21 User Name: (Null) Password: (Null) Directory: Use root directory Parent Directory: (Null) TruVision DVR 12HD User Manual...
  • Page 162 IP Camera: 0bps Remote Live View: 0bps Remote Playback: 0bps Net Total Idle: 60Mbps Total Bandwidth Limit: 60Mbps Recording Recording Schedule Recording Camera: Analog 1 Enable Recording: Enabled Schedule: All day for whole week TL-Hi TruVision DVR 12HD User Manual...
  • Page 163 Camera Buzzer Time: Constant Notifications Notification Display Event Icon: Enable Event Priority: Text In < Motion Notification Type: HDD Full Enable Alarm Audio: Disable Notify Alarm Host: Disable Send Email: Disable Trigger Alarm Output: Disable TruVision DVR 12HD User Manual...
  • Page 164 DST Bias: 60 minutes General Settings General Language: English Device Name: TVR 12HD Remoter Control ID: 255 Keypad Zone ID: 1 Password Required : Disable Enable Wizard: Enable Start Wizard Now: Disable Menu Timeout: 5 Minutes TruVision DVR 12HD User Manual...
  • Page 165 Data Bit: 8 Stop Bit: 1 Parity: None Flow Ctrl: None Interface: ProBridge Storage Management HDD Information Label: Disable Total Capacity: Free Space: Overwrite: Enable Storage Mode Storage Mode Mode: Quota Camera: Analog 1 Used Record Capacity: TruVision DVR 12HD User Manual...
  • Page 166 Error Count: (Null) User Management Users User Management admin:1234 operator: 4321 guest: (Null) System Information Device Info System Information Device Name: TVR 12HD Model: (Model number) Serial No.: (Model’s serial number) Firmware Version: Encoding Version: TruVision DVR 12HD User Manual...
  • Page 167 IPv6 Default Gateway Preferred DNS Server Alternate DNS Server Enable DHCP Enable PPPOE PPPOE Address PPPOE Subnet Mask PPPOE Default Gateway MAC Address Server Port HTTP Port Multicast IP Label; Status; Capacity; Free Space; Property; Type; Group TruVision DVR 12HD User Manual...
  • Page 168 Appendix H: Default menu settings Log search Log search Start Time: End Time: Event: All Type: All TruVision DVR 12HD User Manual...

  • Page 169: Index

    97 DDNS settings, 80 Import configuration settings, 100 Default settings Instant playback, 40 restore, 100 IP camera Digital zoom maximum coonfiguration, 60 description, 33 status, 62 playback, 37 supported, 60 playback, 39 web browser, 127 TruVision DVR 12HD User Manual...
  • Page 170 94 Recording external alarms, 91 recording schedules, 87 NTP server, 81 Recording schedules daily, 88, 101 defining, 87 OSD settings, 66 Remote alarm host settings, 96 Remote control connect to the recorder, 24 description, 23 TruVision DVR 12HD User Manual...
  • Page 171 Text overlay, 131 Time configuring display, 97 User privileges camera configuration, 113 local configuration, 112 remote configuration, 113 Users adding a new user, 111 customizing user privileges, 112 deleting a user, 114 modify user information, 114, 115 TruVision DVR 12HD User Manual...

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