veise VE017 Installation Manual

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  • Page 1 Installation Manual VE017 Model No. Tutorial Video VE017 Scan the QR code and search to get the video. Need Help? Contact Us! +1(855)400-3853 Call us at ( Monday-Friday 9:00am-5:00pm PST ), if you have any questions. support@iveise.com iveise.com...
  • Page 2: Table Of Contents

    Content Parts List Installation Guide Step 1: Prepare the Door & Check Dimensions Step 2: Install the Latch & Strike Step 3: Install Exterior Assembly Step 4: Install Interior Assembly How to Reset Troubleshooting...
  • Page 3: Installation Overview

    Installation Overview Interior Battery Assembly (F) Cover (G) Mounting Plate (E) Exterior Assembly Interior Assembly Screws (K) Mounting Plate Screws (J) Latch (C) Strike (D) Mechanical Key (A) Latch Screws Strike Screws...
  • Page 4: Parts List

    Parts List Exterior Assembly x1 Strike x1 Mechanical Key x2 Latch x1 Mounting Plate x1 Interior Assembly x1 Strike Screws x2 Latch Screws x2 Battery Cover Interior Assembly Drive-In Collar User Card x2 Mounting Plate Screws x3 (Optional) Screws x2 Reset Tool x1 support@iveise.com +1(855)400-3853.
  • Page 5: Installation Guide

    Installation Guide Step 1: Prepare the Door & Check Dimensions The hole in the The backset door is 1-1/2" or is either 2-1/8" (38mm or 2-3/8" or 1" 1-1/2" or 2-1/8" 54mm). 2-3/4" (60mm 2-3/8" or 2-3/4" or 70mm). (60mm or 70mm) 25mm (38mm or 54mm) The hole in the...
  • Page 6 Installation Guide Step 1: Prepare the Door & Check Dimensions Optional: Instructions for doors with 1-1/2'' (38mm) holes 1. Test whether you need to extend the Latch hole. Temporarily install the Latch bolt. If the Latch bolt is stuck, you need to extend the Latch hole.
  • Page 7 Installation Guide Step 1: Prepare the Door & Check Dimensions 2. Test the extended Latch hole. Temporarily install the Latch bolt, rotate it with a If the Latch bolt is stuck, remove the Latch bolt and chisel out a small channel screwdriver to test if it extends and retracts at the top of the hole to give the Cam properly.
  • Page 8: Step 2: Install The Latch & Strike

    Installation Guide Step 2: Install the Latch & Strike Confirm the backset and adjust the Latch. Hold the Latch in front of the door hole, flush the Latch against the door edge. Is the slotted hole centred in the door hole? 2-3/8"...
  • Page 9 Installation Guide Step 2: Install the Latch & Strike Install the Latch. Latch Screws(I) Chiseled Drive-In Collar(M) Not Chiseled...
  • Page 10 Installation Guide Step 2: Install the Latch & Strike Test if the Latch bolt extends and retracts properly by using a screwdriver. Important: Before installation, the Latch bolt should be retracted completely (in the unlocked position). Unlocked Locked Install Strike on the door frame. Strike Screws(H) Important: Make sure the hole in door frame is...
  • Page 11: Step 3: Install Exterior Assembly

    Installation Guide Step 3: Install Exterior Assembly Measure the diameter of the hole in the door. 2-1/8" (54mm) Go to next step directly. 1-1/2" (38mm) Remove the spacer on the exterior assembly. 1-1/2" or 2-1/8" (38mm or 54mm)
  • Page 12 Installation Guide Step 3: Install Exterior Assembly Route the cable below the Latch and Install the Mounting Plate with the insert the Torque Blade through the Mounting Plate Screws. slot in the Latch. Do not overtighten screws. Do not insert the Mechanical Key into Keep parallel the cylinder during the installation.
  • Page 13: Step 4: Install Interior Assembly

    Installation Guide Step 4: Install Interior Assembly Insert the cable connector into the socket. Disassemble the Battery Cover. Push the connector in firmly until it is completely attached. Important: Do not load batteries until the lock is completely installed.
  • Page 14 Installation Guide Step 4: Install Interior Assembly Attach Interior Assembly to Mounting Insert 4 AA Alkaline batteries and put Plate and tighten 3 screws. on the Battery Cover. NOTE: Be sure not to use the wrong screws, or it may lead to short-circuit and other problems. Unlocked Interior Assembly Screws (K)
  • Page 15: How To Reset

    How to Reset Keep the door open and unlocked. Scan the QR code VE017 Search Press and hold the Reset Button for 5 seconds by using the Reset Tool. +1(855)400-3853 Call us at if you have any questions. support@iveise.com iveise.com...
  • Page 16: Troubleshooting

    Troubleshooting The Latch bolt keeps going in and out. Disassemble and reinstall the lock by following the installation tips. 1. Please don't insert the Mechanical Key into the lock cylinder before or during installation. 2. Keep the Latch fully retracted and the Torque Blade horizontal. 3.
  • Page 17 Troubleshooting How to lock manually on the Keypad from outside? 1. Touch once. 2. Press and hold any button for 2 seconds. 3. Use your Fingerprint. The Latch bolt won’t be extended out completely after installation. Please review if the Exterior Assembly is aligned parallel to the door edge. The Exterior Assembly should not be at a crooked angle.
  • Page 18: Fcc Caution

    FCC Caution This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference. (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 19 IC Warning This device complies with Industry Canada’s licence-exempt RSSs. Operation is subject to the following two conditions: (1) This device may not cause interference. (2) This device must accept any interference, including interference that may cause undesired operation of the device.
  • Page 20: Information & Safety Warnings

    Information & Safety Warnings • Protect your User Codes and Master Code. • Restrict access to your lock’s Interior Assembly and routinely check your settings to ensure they have not been altered without your knowledge. • Do not use an electric screwdriver during installation. •...
  • Page 21 Need Help? Contact Us! If you have any questions, please contact us at +1(855)400-3853 (Monday-Friday 9:00am-5:00pm PST) iveise.com support@iveise.com If you have your order ID, videos or images of your problem (if necessary) ready before contacting Customer Support, we will solve your problem faster and better. V7.0...

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