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Summary of Contents for veise VE019
- Page 1 User Manual VE019 Model No. Tutorial Video VE019 Scan the QR code and search to get the video. Need Help? Contact Us! +1(855)400-3853 Call us at ( Monday-Friday 9:00am-5:00pm PST ), if you have any questions. support@iveise.com iveise.com...
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Page 2: Table Of Contents
Content At a Glance App Guide Step 1: Register Your Account Step 2: Pair Your Lock App Unlock / Lock How to Lock / Unlock Programming Guide Definitions... -
Page 3: At A Glance
At a Glance Exterior Assembly Interior Assembly Fingerprint Keypad Battery Cover User Card Touch Area Lock Button Keyhole Emergency Power Port... -
Page 4: App Guide
If you have not changed the default Master Code, please follow the instructions in the App to change it after pairing is completed. +1(855)400-3853 Call us at if you have any questions. Scan the QR code support@iveise.com iveise.com VE019 Search... -
Page 5: Step 1: Register Your Account
App Guide Step 1: Register Your Account Search and download “KK Home” in Tap on “Sign Up” Scan the QR code to download “KK Home” App Complete the register information and tap “Get Code”, you will receive a Verification code in the mailbox you entered to Create. -
Page 6: Step 2: Pair Your Lock
App Guide Step 2: Pair Your Lock Bring your phone close to the lock, enable Location and Bluetooth permissions, then click "Add device" or "+". - Page 7 App Guide Step 2: Pair Your Lock Add device by searching nearby devices or scanning QR code Option 1, search devices automatically Option 2, scan QR code or enter ESN manually...
- Page 8 App Guide Step 2: Pair Your Lock Click on your device to start pairing If you have changed the default Master Code on the lock, please enter your new Master Code.
- Page 9 App Guide Step 2: Pair Your Lock Pairing successfully, name your lock and complete...
- Page 10 Make sure both Location and Bluetooth are enabled. During the pairing, please wake up the Keypad screen by using your palm and keep the screen always on. +1(855)400-3853 Call us at (Monday-Friday 9:00am-5:00pm PST), if you have any questions. support@iveise.com Scan the QR code VE019 Search...
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Page 11: App Unlock / Lock
App Guide App Unlock / Lock Tap the icon once to unlock or lock NOTE: App unlock and lock only works when you are in the Bluetooth range of the lock. -
Page 12: How To Lock / Unlock
How to Unlock 1. Unlock from outside. Enter Master / User Code, press Use your Fingerprint NOTE: It requires to add your fingerprint first. Swipe the User Card or use the once in KK Home App Mechanical Key NOTE: It requires to pair the lock with KK Home first. 2. -
Page 13: How To Lock
How to Lock 1. Lock from outside. once or press any Touch Use your Fingerprint button for 2 seconds NOTE: It requires to add your fingerprint first. once in KK Home App Use the Mechanical Key NOTE: It requires to pair the lock with KK Home first. 2. - Page 14 Auto Lock In Auto Lock mode, your smart lock will automatically lock the door after 30 seconds. You can customize the Auto Lock delay to 10–99 seconds on the lock or 10–180 seconds via KK Home App. o c k A u to L seconds later NOTE:...
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Page 15: Programming Guide
Programming Guide Important: The default Master Code is 12345678. It’s required to change a new Master Code of your own before programming the lock. If you are not going to use KK Home App, you can program the lock manually on the lock by following the Programming Guide. The Master / User Code you program on the lock can be synchronized to KK Home App, so you can view the code record in KK Home App. - Page 16 Programming Guide When green light flashes, press on the Keypad. Then enter your New Master Code, and then press New Master Code Enter your New Master Code again, and then press New Master Code Congratulations on completing this programming when the green indicator light flashes!
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Page 17: Add User Code
Programming Guide Add User Code < New User Code < User Code Master Code Press Succeed Green light flashes Delete User Code < < Unwanted User Code Master Code Press Succeed Green light flashes Add Fingerprint < < 8 times Scan Fingerprint (Each time succeed along with a short beep) Master Code... -
Page 18: Delete Fingerprint
Programming Guide Delete Fingerprint < < Once Scan Unwanted Fingerprint Master Code Press Succeed Green light flashes Add User Card < < Scan User Card Master Code Press Succeed Green light flashes Delete User Card < < Scan Unwanted Card Master Code Press Succeed... - Page 19 Programming Guide Enable Auto Lock < < Succeed Master Code Press Green light flashes Disable Auto Lock < < Succeed Master Code Press Green light flashes Set Auto Lock Time < < Enter New Duration Time (10s-99s) Master Code Press Succeed Green light flashes...
- Page 20 Programming Guide Enable Silent Mode < < Succeed Master Code Press Green light flashes Disable Silent Mode < < Succeed Master Code Press Green light flashes...
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Page 21: Definitions
Definitions • Master Code The default Master Code is 12345678. Before programming, it requires to change the default Master Code to a new one. Property owner & manager should keep this information confidential. • Auto Lock In Auto Lock mode, your smart lock will automatically lock the door after 30 seconds. - Page 22 Definitions • Wrong Entry Limit After 10 times unsuccessful attempts at entering an invalid access (including Passcode, Card or Fingerprint), the device will shut down for 3 minutes. • Silent Mode The beep sounds when pressing Keypad can be muted. But you will still hear low battery and system alerts.
- Page 23 Definitions • Anti-peeping Passcode Entering random numbers before or after correct passcode will also unlock the door, which can prevent the passcode being exposed. The length of anti-peeping passcode should be within 16 digits. PASSCODE RANDOM DIGITS...
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Page 24: Faq
When you are beyond the Bluetooth range of the lock 4. Opt for sharing as Family (full permissions) or the Veise gateway G1 is not connected, the records or Guest (limited permissions). of code and User Card unlocking are not in the list timely. - Page 25 KK Home App? To enable your Google Assistant features, We regret to inform you that KK Home App please make sure that the Veise gateway G1 currently does not support email address changes. is connected. Then, follow the steps below: How to connect with Alexa? 1.
- Page 26 Need Help? Contact Us! If you have any questions, please contact us at +1(855)400-3853 (Monday-Friday 9:00am-5:00pm PST) support@iveise.com iveise.com If you have your order ID, videos or images of your problem (if necessary) ready before contacting Customer Support, we will solve your problem faster and better. V2.0...
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