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Installation Manual VE019 Model No. Tutorial Video VE019 Scan the QR code and search to get the video. Need Help? Contact Us! +1(855)400-3853 Call us at ( Monday-Friday 9:00am-5:00pm PST ), if you have any questions. support@iveise.com iveise.com...
Content Parts List Installation Guide Step 1: Prepare the Door & Check Dimensions Step 2: Install the Latch & Strike Step 3: Adjust the Handle Direction Step 4: Install Exterior Assembly Step 5: Install Interior Assembly How to Reset Troubleshooting...
Installation Guide Step 1: Prepare the Door & Check Dimensions The hole in the The backset door is 2-1/8" is either (54mm). 2-3/8" or 1" 2-1/8" 2-3/4" (60mm 2-3/8" or 2-3/4" The hole in the or 70mm). (60mm or 70mm) (54mm) 25mm door edge is 1"...
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Installation Guide Three Installation Methods Method 1: Installed on the Single Hole...
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Installation Guide Three Installation Methods Method 2: Installed Above the Deadbolt Remove the existing handle, and move the deadbolt downward. >1.51" (38mm)
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Installation Guide Three Installation Methods Method 3: Installed Below the Deadbolt NOTE: If the distance is under 4.37" (110mm), either install the lock above the deadbolt (see Method 2) or remove the deadbolt, cover the hole with a Door Hole Cover Plate (not included), and install the lock.
Installation Guide Step 2: Install the Latch & Strike Confirm the backset and adjust the Latch. Backset is the distance from the door edge to the center of the hole in the door. The Latch is provided with adjustable design which can fit either 2-3/8’’(60mm) or 2-3/4’’(70mm) backset.
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Installation Guide Step 2: Install the Latch & Strike Install the Latch and check its orientation from outside the door. Latch Screws (I) Chiseled Opening Outwards Not Chiseled Opening Inwards Install Strike on the door frame. IMPORTANT: Make sure the hole in door frame is drilled a minimum of 1"...
Installation Guide Step 3: Adjust the Handle Direction Exterior Handle Left-handed Door Right-handed Door Ensure that the handle can Turn the handle to the left Tighten the Handle Screw move left and right. or right side. with the Hex Wrench.
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Installation Guide Step 3: Adjust the Handle Direction Interior Handle Left-handed Door Right-handed Door Handle Screw (M) Handle Screw (M) Fix the handle on the left or right side. Locate the Interior Handle in the accessories. Determine the correct installation direction. Tighten the Handle Screw with the Hex Wrench.
Installation Guide Step 4: Install Exterior Assembly Route the cable above the Latch and Install the Mounting Plate with the insert the Torque Blade through the Mounting Plate Screws. slot in the Latch. Do not overtighten screws. Do not insert the Mechanical Key into Keep parallel the cylinder during the installation.
Installation Guide Step 5: Install Interior Assembly Insert the cable connector into the socket and Disassemble the Battery Cover. push it in securely. NOTE: Tuck excess cable into the socket to avoid blocking screw holes or interfering with cover installation. Important: Do not load batteries until the lock is completely installed.
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Installation Guide Step 5: Install Interior Assembly Attach Interior Assembly to Mounting Insert 4 AA Alkaline batteries and put Plate and tighten 4 screws. on the Battery Cover. NOTE: Be sure not to use the wrong screws, or it may lead to short-circuit and other problems.
How to Reset Keep the door open and unlocked. Scan the QR code VE019 Search Press and hold the Reset Button for 5 seconds by using the Reset Tool. +1(855)400-3853 Call us at if you have any questions. support@iveise.com iveise.com Keep holding the Reset Button until you hear the voice prompt “Restored to factory...
Troubleshooting Fail to reset. 1. The battery is low if the battery indicator light keeps flashing. Please replace it with 4 new batteries. (Alkaline batteries only) 2. Please refer to “How to Reset” section and perform a resetting again. Exterior handle cannot be reversed. 1.
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Troubleshooting How to lock manually on the Keypad from outside? 1. Touch once. 2. Press and hold any button for 2 seconds. 3. Use your Fingerprint. How to lock manually from inside? 1. Press the Lock Button located above the Interior Handle. You will hear a "Door locked" sound confirming the lock.
FCC Caution This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference. (2) this device must accept any interference received, including interference that may cause undesired operation.
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IC Warning This device complies with Industry Canada’s licence-exempt RSSs. Operation is subject to the following two conditions: (1) This device may not cause interference. (2) This device must accept any interference, including interference that may cause undesired operation of the device.
Information & Safety Warnings • Protect your User Codes and Master Code. • Restrict access to your lock’s Interior Assembly and routinely check your settings to ensure they have not been altered without your knowledge. • Do not use an electric screwdriver during installation. •...
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Need Help? Contact Us! If you have any questions, please contact us at +1(855)400-3853 (Monday-Friday 9:00am-5:00pm PST) iveise.com support@iveise.com If you have your order ID, videos or images of your problem (if necessary) ready before contacting Customer Support, we will solve your problem faster and better.
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