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Note 01: Before your installation, ensure the triangle symbol present on the base of the tailpiece is aligned with the triangle symbol on the exterior assembly. Or else the lock will unable to unlock after installation. (See the Illustrations below)
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Note 02: Please tighten the screw that controls the direction of the handle. The handle needs to be set in one direction or the other and the screw will then tighten for the handle to engage the door latch.
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Smart Lock FAQ & Troubleshooting Click here https://www.iveise.com/smart-lock-rz06-07-09/...
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