Cisco CSS11501 - 100Mbps Ethernet Load Balancing Device Hardware Installation Manual page 95

11500 series content services switch
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Chapter 2
Cabling and Troubleshooting the CSS
Table 2-12 Troubleshooting the CSS Modules (continued)
Symptom
You cannot access log or
archive files on the CSS disk but
traffic is still passed in and out
of the CSS.
78-13884-06
Cisco 11500 Series Content Services Switch Hardware Installation Guide
Troubleshooting the CSS Hardware Components
Recommended Action
Replace the disk containing the files. Remove
the disk and install the replacement in the
SCM. Refer to the reference sheet that comes
with the replacement disk.
After you install the disk in the SCM, you must
wait 10 seconds before you can reseat or
remove it.
If the replacement disk does not have the same
software version that the CSS is running, the
SCM will not initialize the disk. You must
reboot the CSS and configure a primary boot
record. You can select the CSS software
currently on the disk or instruct the CSS where
to locate the CSS software ADI file to install on
the disk. If you archived an offline version of
your CSS running-config file, copy it back onto
the CSS.
2-41

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