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Table of Contents
Troubleshooting
Related Manuals for STIEBEL ELTRON HPG-I 12 CS Premium
Summary of Contents for STIEBEL ELTRON HPG-I 12 CS Premium
- Page 1 Ground source heat pump » HPG-I 04 S Premium » HPG-I 06 S Premium » HPG-I 08 S Premium » HPG-I 12 S Premium » HPG-I 15 S Premium » HPG-I 04 CS Premium » HPG-I 06 CS Premium » HPG-I 08 CS Premium »...
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Page 2: Table Of Contents
CONTENTS SPECIAL INFORMATION Troubleshooting �������������������������������������������� 18 14.1 Removing the casing parts 18 OPERATION 14.2 Resetting the high limit safety cut-out 19 General information �����������������������������������������4 14.3 Resetting the compressor tempering device 19 Relevant documents 4 14.4 Checking the IWS DIP switch settings 20 Safety instructions 4 14.5 LEDs (IWS) 20... - Page 3 SPECIal INfOrmaTION SPECIal INfOrmaTION - There is no need to shut the system down in summer. The heat pump manager has an au- tomatic summer/winter changeover. - The appliance may be used by children over 8 HPG-I CS Premium years of age and persons with reduced physi- - The appliance is only suitable for passive cal, sensory or mental capabilities or a lack of cooling.
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Page 4: Operation
OPEraTION General information OPEraTION Other symbols in this documentation Note General information is identified by the adjacent symbol. f Read these texts carefully. General information The chapters "Special information" and "Operation" are intended Symbol meaning for both users and qualified contractors. Material losses The chapter "Installation"... -
Page 5: Safety
OPEraTION Safety Test symbols Generally, the test conditions stated above will not fully match the conditions found at the installation site of the system user. See type plate on the appliance. Depending on the chosen test method and the extent to which this method differs from the test conditions defined in the first Appliance description paragraph of this section, any deviations can be considerable. -
Page 6: Maintenance And Care
INSTallaTION maintenance and care INSTallaTION Material losses Condensation caused by the temperature falling below the dew point can lead to material losses. The appliance is approved solely for area cooling. Once the FET remote control is connected, the WPM heat pump manager takes Safety control of dew point monitoring. -
Page 7: Preparation
INSTallaTION Preparation Preparation Safety concept Never cover the appliance f Keep the discharge and intake apertures clear. - The ventilation apertures must not be closed. - The upper edge of the lower ventilation aperture must be no more than 300 mm above floor level. - 50 % of the required ventilation aperture area must be less than 200 mm above floor level. -
Page 8: Minimum Clearances
INSTallaTION Preparation Minimum clearances The room in which the appliance is to be installed must meet the following conditions: - No risk from frost - The room must not be subject to a risk of explosions arising from dust, gases or vapours. - When installing the appliance in a boiler room together with other heating equipment, ensure that the operation of other heating equipment will not be impaired. -
Page 9: Installation
INSTallaTION Installation Electrical data is provided in the chapter “Specification / Data - Storage and transport at temperatures below - 20 °C and table”. above + 50 °C are not permissible. f Use cables with the relevant cross-sections. Observe the ap- Siting plicable national and regional regulations. f Remove the packaging film and the top and side EPS pad- HPG-I 04 (C)S Premium | HPG-I 06 (C)S Premium | HPG-I 08 (C) ding. - Page 10 INSTallaTION Installation 9.3.2 Connection and filling with brine f Charge the system according to the following curve to pre- vent an unintentional response from the brine pressure f Thoroughly flush the pipework with brine before connecting switch. the heat pump to the heat source circuit. Foreign bodies, such as rust, sand and sealant, can impair the operational reliability of the heat pump.
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Page 11: Heating Water Connection
INSTallaTION Installation f Provide thermal insulation in accordance with applicable 1,10 regulations. 1,09 The diaphragm expansion vessel on the heating side is opened and sealed at the cap valve at the factory. 1,08 Safety valve 1,07 50 Vol.-% 1,06 1,05 1,04 1,03 1,02... -
Page 12: Filling The Heating System
INSTallaTION Installation Filling the heating system Heating water quality Carry out a fill water analysis before filling the system. This analy- sis may, for example, be requested from the relevant water supply utility. Material losses To avoid damage as a result of scaling, it may be neces- sary to soften or desalinate the fill water. -
Page 13: Venting The Heating System
INSTallaTION Installation Venting the heating system 9.10 Fitting the push-fit connectors Note The plastic push-fit connectors are not suitable for instal- lation in the DHW line. f Only install the push-fit connectors in the heating or brine circuits. Material losses f Tighten the screw cap of the push-fit connector by hand. -
Page 14: Electrical Connection
INSTallaTION Electrical connection 10. Electrical connection Making the push-fit connection The connector must be in its relaxed position before the pipe is inserted. In this position, there is a small gap between the screw 10.1 General cap and main body. WARNING Electrocution f Before working on the appliance, isolate it from the power supply at the control panel. - Page 15 INSTallaTION Electrical connection Connection option A (230 V) 10.2.2 Heat pump manager terminal assignment f Connect the cables according to the following diagram. Safety extra low voltage X1.1 CAN (connection for heat pump and WPE heat XD1 Compressor (inverter) CAN A pump extension) L, N, PE XD1 Electric emergency/booster heater (NHZ)
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Page 16: High Limit Safety Cut-Out For Area Heating System
INSTallaTION Commissioning 10.4 Sensor installation mains voltage X2.2 L' (power supply L' (power supply utility input) f When installing a sensor, follow the commissioning instruc- utility input) tions for the heat pump manager (see chapter “Connecting L* (pumps L) L* (pumps L) L* (pumps L) external components”). -
Page 17: Initial Start-Up
INSTallaTION Commissioning f At different outside temperatures (e.g. -10 °C and +10 °C), adjust the heating curve so that the required temperature is set in the lead room. Standard values to begin with: Parameter Underfloor heating ra d ia t or h e a t ing system Heating curve Control dynamic... -
Page 18: Special Information Troubleshooting
INSTallaTION appliance handover 12. Appliance handover Note When you open the appliance, check the sealing tape. Explain the appliance function to users and familiarise them with The sealing tape is required for generating the necessary how it works. negative pressure. f Replace the sealing tape if required. -
Page 19: Resetting The High Limit Safety Cut-Out
INSTallaTION Troubleshooting 14.2 Resetting the high limit safety cut-out Removing the front panel If the heating water temperature exceeds 75 °C, the electric emer- gency/booster heater shuts down. If the electric emergency/booster heater does not switch off, the high limit safety cut-out responds at a heating water temperature of 89 °C. -
Page 20: Checking The Iws Dip Switch Settings
INSTallaTION Troubleshooting 14.4 Checking the IWS DIP switch settings WP - Typ If the fault cannot be located during a service using the heat pump manager, open the control panel in emergencies and check the IWS settings. f Remove the cover (see chapter “Troubleshooting / Removing the casing parts”). -
Page 21: Reset Button
INSTallaTION maintenance 14.6 Reset button If the IWS was incorrectly initialised, you can reset the settings with this button. f For this, also observe chapter "Reset options" in the heat pump manager commissioning instructions. 15. Maintenance WARNING Electrocution f Prior to commencing any service or cleaning work, isolate the appliance across all poles from the power supply. -
Page 22: Specification
INSTallaTION Specification 16. Specification 16.1 Dimensions and connections | HPG-I (C)S Premium www.stiebel-eltron.com... - Page 23 INSTallaTION Specification HPG-I 04 S Pre- HPG-I 06 S Pre- HPG-I 08 S Pre- HPG-I 12 S Pre- HPG-I 15 S Pre- mium mium mium mium mium Entry electrical cables Safety valve drain Diameter Heating flow Diameter Heating return Diameter Cylinder flow Diameter Cylinder return...
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Page 24: Wiring Diagram
INSTallaTION Specification 16.2 Wiring diagram HPG-I 04 (C)S Premium | HPG-I 06 (C)S Premium | HPG-I 08 (C)S Premium XD3 Netz Steuerung EVU1 EVU2 Yonos Para 7,5 MA10 AA07 MFG ws (PWM) br (GND) KF20 KF21 KF22 RF02 4 3 2 1 3 2 1 3 2 1 6 5 4 3 2 1 4 3 2 1 4 3 2 1 5 4 3 2 1... - Page 25 INSTallaTION Specification BT02 BT07 AA01 (WPM4) X1.19 X2.15 CAN (Anschluss für FET und ISG) X1.18 X2.14 Mischer Heizkreis 2 PWM Ausgang 1 X1.17 PWM Ausgang 1 X1.16 X2.13 Kühlen Analogeingang 0...10V X1.15 X2.12 2 WE Heizung Analogeingang 0...10V X1.14 X2.11 Solarpumpe Fernbedienung FE7/Telefonfernschalter/ X1.13...
- Page 26 INSTallaTION Specification XD21 Distribution terminal Earth block AA01 Heat pump manager (WPM) Earth block AA02 Integral heat pump control unit (IWS) Earth stud, inverter panel AA04 Inverter compressor Earth stud, inverter cooling AA06 Programming unit Earth stud, WPM panel AA07 Multifunction assembly MFG 3.2 Earth stud, programming unit panel AA08...
- Page 27 INSTallaTION Specification www.stiebel-eltron.com HPG-I (C)S Premium |...
- Page 28 INSTallaTION Specification HPG-I 12 (C)S Premium | HPG-I 15 (C)S Premium XD3 Netz Steuerung EVU1 EVU2 CA12 MA10 Yonos Para 7,5 AA07 MFG ws (PWM) br (GND) KF20 KF22 KF21 RF02 4 3 2 1 3 2 1 3 2 1 6 5 4 3 2 1 4 3 2 1 4 3 2 1 5 4 3 2 1...
- Page 29 INSTallaTION Specification 4 3 2 1 BT02 1 / BT01 BT07 AA01 (WPM4) X1.19 X2.15 CAN (Anschluss für FET und ISG) X1.18 X2.14 Mischer Heizkreis 2 PWM Ausgang 1 X1.17 PWM Ausgang 1 X1.16 X2.13 Kühlen Analogeingang 0...10V X1.15 X2.12 2 WE Heizung Analogeingang 0...10V X1.14...
- Page 30 INSTallaTION Specification Earth block Earth stud, inverter panel AA01 Heat pump manager (WPM) Earth stud, inverter cooling AA02 Integral heat pump control unit (IWS) Earth stud, WPM panel AA04 Inverter compressor Earth stud, programming unit panel AA06 Programming unit Earth stud, front panel AA07 Multifunction assembly MFG 3.2 Earth stud, oscillation plate...
- Page 31 INSTallaTION Specification www.stiebel-eltron.com HPG-I (C)S Premium |...
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Page 32: Output Diagrams
INSTallaTION Specification 16.3 Output diagrams 16.3.1 HPG-I 04 S Premium | HPG-I 04 CS Premium Heating output X Inlet temperature of the WQA medium [°C] Y Heating output [kW] Flow temperature 35 °C 55 °C Output [Hz] 1 Min. 2 40 3 60 4 80 7 Min. 8 40 9 60 10 80 Power consumption... - Page 33 INSTallaTION Specification Coefficient of performance X Inlet temperature of the WQA medium [°C] Y Coefficient of performance e [-] Flow temperature 35 °C 55 °C Output 1 1 % 2 50 % 3 100 % 4 1 % 5 50 % 6 100 % Cooling capacity X Inlet temperature of the WQA medium [°C] Y Cooling capacity [kW] Flow temperature 35 °C...
- Page 34 INSTallaTION Specification 16.3.2 HPG-I 06 S Premium | HPG-I 06 CS Premium Heating output X Inlet temperature of the WQA medium [°C] Y Heating output [kW] Flow temperature 35 °C 55 °C Output [Hz] 1 Min. 2 40 3 60 4 80 5 100 7 Min. 8 40 9 60 10 80 11 100...
- Page 35 INSTallaTION Specification Coefficient of performance X Inlet temperature of the WQA medium [°C] Y Coefficient of performance e [-] Flow temperature 35 °C 55 °C Output 1 1 % 2 50 % 3 100 % 4 1 % 5 50 % 6 100 % Cooling capacity X Inlet temperature of the WQA medium [°C] Y Cooling capacity [kW] Flow temperature 35 °C...
- Page 36 INSTallaTION Specification 16.3.3 HPG-I 08 S Premium | HPG-I 08 CS Premium Heating output X Inlet temperature of the WQA medium [°C] Y Heating output [kW] Flow temperature 35 °C 55 °C Output [Hz] 1 Min. 2 40 3 60 4 80 5 100 6 Max. 7 Min. 8 40 9 60 10 80 11 100...
- Page 37 INSTallaTION Specification Coefficient of performance X Inlet temperature of the WQA medium [°C] Y Coefficient of performance e [-] Flow temperature 35 °C 55 °C Output 1 1 % 2 50 % 3 100 % 4 1 % 5 50 % 6 100 % Cooling capacity X Inlet temperature of the WQA medium [°C] Y Cooling capacity [kW] Flow temperature 35 °C...
- Page 38 INSTallaTION Specification 16.3.4 HPG-I 12 S Premium | HPG-I 12 CS Premium Heating output X Inlet temperature of the WQA medium [°C] Y Heating output [kW] Flow temperature 35 °C 55 °C Output [Hz] 1 Min. 2 40 3 60 4 80 5 100 7 Min. 8 40 9 60 10 80 11 100...
- Page 39 INSTallaTION Specification Coefficient of performance X Inlet temperature of the WQA medium [°C] Y Coefficient of performance e [-] Flow temperature 35 °C 55 °C Output 1 1 % 2 50 % 3 100 % 4 1 % 5 50 % 6 100 % Cooling capacity X Inlet temperature of the WQA medium [°C] Y Cooling capacity [kW] Flow temperature 35 °C...
- Page 40 INSTallaTION Specification 16.3.5 HPG-I 15 S Premium | HPG-I 15 CS Premium Heating output X Inlet temperature of the WQA medium [°C] Y Heating output [kW] Flow temperature 35 °C 55 °C Output [Hz] 1 Min. 2 40 3 60 4 80 5 100 6 Max. 7 Min. 8 40 9 60 10 80 11 100...
- Page 41 INSTallaTION Specification Coefficient of performance X Inlet temperature of the WQA medium [°C] Y Coefficient of performance e [-] Flow temperature 35 °C 55 °C Output 1 1 % 2 50 % 3 100 % 4 1 % 5 50 % 6 100 % Cooling capacity X Inlet temperature of the WQA medium [°C] Y Cooling capacity [kW] Flow temperature 35 °C...
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Page 42: Data Table
INSTallaTION Specification 16.4 Data table HPG-I S Premium Output details apply to new appliances with clean heat exchangers. The power consumption figures for the integral auxiliary drives are maximum values and may vary subject to operating point. The power consumption of the integral auxiliary drives is included in the output details of the heat pump (to EN 14511). HPG-I 04 S HPG-I 06 S HPG-I 08 S... - Page 43 0.05 Expansion vessel volume on the source side Conversion: 1 m /h = 16.67 l/min Further details HPG-I 04 S Premium HPG-I 06 S Premium HPG-I 08 S Premium HPG-I 12 S Premium HPG-I 15 S Premium 202617 202618 202619 202620 202621...
- Page 44 INSTallaTION Specification HPG-I CS Premium Output details apply to new appliances with clean heat exchangers. The power consumption figures for the integral auxiliary drives are maximum values and may vary subject to operating point. The power consumption of the integral auxiliary drives is included in the output details of the heat pump (to EN 14511). HPG-I 04 CS HPG-I 06 CS HPG-I 08 CS...
- Page 45 INSTallaTION Specification HPG-I 04 CS HPG-I 06 CS HPG-I 08 CS HPG-I 12 CS HPG-I 15 CS Premium Premium Premium Premium Premium Connections DHW flow/return push-fit connection 28 mm 28 mm 28 mm 28 mm 28 mm Heat source flow/return push-fit connection 28 mm 28 mm 28 mm 28 mm 28 mm Heating flow/return push-fit connection...
- Page 46 GUARANTEE | ENVIRONMENT AND RECYCLING Guarantee The guarantee conditions of our German companies do not apply to appliances acquired outside of Germany. In countries where our subsidiaries sell our products a guarantee can only be issued by those subsidiaries. Such guarantee is only grant- ed if the subsidiary has issued its own terms of guarantee.
- Page 47 NOTES www.stiebel-eltron.com HPG-I (C)S Premium |...
- Page 48 Deutschland Verkauf Tel. 05531 702-110 | Fax 05531 702-95108 | info-center@stiebel-eltron.de STIEBEL ELTRON GmbH & Co. KG Kundendienst Tel. 05531 702-111 | Fax 05531 702-95890 | kundendienst@stiebel-eltron.de Dr.-Stiebel-Straße 33 | 37603 Holzminden Ersatzteilverkauf Tel. 05531 702-120 | Fax 05531 702-95335 | ersatzteile@stiebel-eltron.de Tel.
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