STIEBEL ELTRON HPG-I 04 S Premium Repair Instructions

STIEBEL ELTRON HPG-I 04 S Premium Repair Instructions

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Repair instructions
HPG-I 04-06-08-12-15 S-CS-DS-DCS
Premium
Version D0000095883-c 10.01.2022
The brine-to-water heat pump is equipped with an integrated "WPM" heat pump manager and a
control panel in the top panel of the unit.
The speed-controlled rotary piston compressor is controlled by an inverter. The heat output is adjusted
depending on the power. The circulation pumps for the heat source and heat extraction are built into the
unit. These are controlled via a PWM signal. The multi-function module "MFG" has a change-over valve
and controls the operating modes heating and hot water. Two integrated expansion vessels of 24l each
for the brine and heating circuits are located in the unit.
Refrigerant R 454 C safety class A2L (low flammability) is used in the refrigerant circuit.
The "cool" version offers the additional option of passive cooling (without a cooling circuit) by means of
an additional plate heat exchanger. This enables the temperature exchange between the heating system
and the heat source by means of a switching valve.
TQR
Page 1 from 48
D0000095883-c

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Summary of Contents for STIEBEL ELTRON HPG-I 04 S Premium

  • Page 1 Repair instructions HPG-I 04-06-08-12-15 S-CS-DS-DCS Premium Version D0000095883-c 10.01.2022 The brine-to-water heat pump is equipped with an integrated "WPM" heat pump manager and a control panel in the top panel of the unit. The speed-controlled rotary piston compressor is controlled by an inverter. The heat output is adjusted depending on the power.
  • Page 2: Table Of Contents

    Repair instructions HPG-I 04-06-08-12-15 S-CS-DS-DCS Premium Table of contents General note ........................5 Applicable information / substitute notes ................. 5 Affected devices ........................6 Variants ..........................6 Functional description ......................6 Heating and hot water operation ..................6 Compressor control ....................... 7 Compressor locked ......................
  • Page 3 Repair instructions HPG-I 04-06-08-12-15 S-CS-DS-DCS Premium 13.1 Operation ........................27 13.2 Malfunction ......................... 28 14. Entry list ........................... 29 15. Further notes on troubleshooting and fault rectification ............... 35 15.1 Reset control unit (FES) ....................35 15.2 Reset heat pump manager (WPM) .................. 35 15.3 Multifunctional assembly (MFG) ..................
  • Page 4 Repair instructions HPG-I 04-06-08-12-15 S-CS-DS-DCS Premium Page 4 from 48 D0000095883-c...
  • Page 5: General Note

    • The unit should only be stored or operated in rooms without permanent sources of ignition. • Only agents recommended by STIEBEL ELTRON may be used for cleaning. 2. Applicable information / substitute notes Operation and installation HPG-I_04-15_(C)S Premium_en 344827...
  • Page 6: Affected Devices

    Info "Replacing the valve assembly on the MFG". D0000050953 Special requirements for the use of R454c refrigerant 3. Affected devices Device Mat. no. HP ID Variant HPG-I 04 S Premium 202617 HPG-I 06 S Premium 202618 HPG-I 08 S Premium 202619 HPG-I 11 S Premium 202620...
  • Page 7 Repair instructions HPG-I 04-06-08-12-15 S-CS-DS-DCS Premium source medium. Page 7 from 48 D0000095883-c...
  • Page 8: Compressor Control

    Repair instructions HPG-I 04-06-08-12-15 S-CS-DS-DCS Premium heat system. Once the set point is reached, the capacity is reduced until the compressor (MA01) and the circulation pump (MA10) stop, the heat source pump (MA25) is switched off delay. Compressor control A specific heat demand is determined based on the parameterisation of the heating controller. The Compressor is controlled in a frequency range of 20...120Hz depending on the model.
  • Page 9: Device Description

    Repair instructions HPG-I 04-06-08-12-15 S-CS-DS-DCS Premium • If several circuits are required for cooling, this is only possible with FETs. The cooling tank is passively cooled to the lowest setpoint temperature. • Summer mode must be activated. The control unit must be in automatic mode. 6.
  • Page 10: Variant A And B (Up To 9555)

    Repair instructions HPG-I 04-06-08-12-15 S-CS-DS-DCS Premium Variant A and B (up to 9555) Page 10 from 48 D0000095883-c...
  • Page 11: Variant A And B (Up To 9555)

    Repair instructions HPG-I 04-06-08-12-15 S-CS-DS-DCS Premium Variant A and B (up to 9555) Page 11 from 48 D0000095883-c...
  • Page 12: Variant A And B (From 9556)

    Repair instructions HPG-I 04-06-08-12-15 S-CS-DS-DCS Premium Variant A and B (from 9556) Page 12 from 48 D0000095883-c...
  • Page 13: Variant A And B (From 9556)

    Repair instructions HPG-I 04-06-08-12-15 S-CS-DS-DCS Premium Variant A and B (from 9556) Page 13 from 48 D0000095883-c...
  • Page 14: Variant C And D (Up To 9555)

    Repair instructions HPG-I 04-06-08-12-15 S-CS-DS-DCS Premium Variant C and D (up to 9555) Page 14 from 48 D0000095883-c...
  • Page 15: Variant C And D (Up To 9555)

    Repair instructions HPG-I 04-06-08-12-15 S-CS-DS-DCS Premium Variant C and D (up to 9555) Page 15 from 48 D0000095883-c...
  • Page 16: Variant C And D (From 9556)

    Repair instructions HPG-I 04-06-08-12-15 S-CS-DS-DCS Premium Variant C and D (from 9556) Page 16 from 48 D0000095883-c...
  • Page 17 Repair instructions HPG-I 04-06-08-12-15 S-CS-DS-DCS Premium Variant C and D (from 9556) Page 17 from 48 D0000095883-c...
  • Page 18: Legend Circuit Diagram

    Repair instructions HPG-I 04-06-08-12-15 S-CS-DS-DCS Premium Legend circuit diagram Component Description Connection Description AA01 Heat Pump Manager (WPM) Earthing block AA02 Earthing block Integrated heat pump control (IWS) AA04 Inverter compressor Support point earthing AA06 Operating unit Support point earthing AA07 Multifunction group MFG 3.1 Support point earthing...
  • Page 19: Hydraulic Plan

    Repair instructions HPG-I 04-06-08-12-15 S-CS-DS-DCS Premium Component Description Connection Description KF22 Relay emergency/auxiliary X2.11 WPM Solar pump heating MFG MA01 Motor Compressor X2.14 WPM Mixer 1 MA04 Stepper motor electric expansion X11.1 IWS plug 3pin mains valve control MA07 Motor changeover valve X11.3 IWS plug 2pin - defrost valve heating/cooling...
  • Page 20: Variant A / C

    Repair instructions HPG-I 04-06-08-12-15 S-CS-DS-DCS Premium Variant A / C • For legend, see chapter "Refrigerant circuit legend". Page 20 from 48 D0000095883-c...
  • Page 21: Variant B / D

    Repair instructions HPG-I 04-06-08-12-15 S-CS-DS-DCS Premium Variant B / D • For legend, see chapter "Refrigerant circuit legend". Page 21 from 48 D0000095883-c...
  • Page 22: Refrigeration Circuit Diagram

    Repair instructions HPG-I 04-06-08-12-15 S-CS-DS-DCS Premium 10. Refrigeration circuit diagram 10.1 Cooling circuit / hydraulics Variant A (heating) Page 22 from 48 D0000095883-c...
  • Page 23 Repair instructions HPG-I 04-06-08-12-15 S-CS-DS-DCS Premium 10.2 Refrigeration circuit / hydraulics Variant B (heating and cooling) Page 23 from 48 D0000095883-c...
  • Page 24: Refrigerant Circuit / Hydraulics Variant D (Heating / Cooling / Hot Water)

    Repair instructions HPG-I 04-06-08-12-15 S-CS-DS-DCS Premium 10.3 Refrigerant circuit / hydraulics Variant C (heating / hot water) Page 24 from 48 D0000095883-c...
  • Page 25 Repair instructions HPG-I 04-06-08-12-15 S-CS-DS-DCS Premium 10.4 Refrigeration circuit / hydraulics Variant D (heating / cooling / hot water) Page 25 from 48 D0000095883-c...
  • Page 26 Repair instructions HPG-I 04-06-08-12-15 S-CS-DS-DCS Premium 10.5 Legend refrigerant circuit Designation Description BP01 34 bar Pressure sensor high pressure BP03 16 bar Pressure sensor low pressure BP04 34 bar Pressure switch high pressure BP10 0-3.5 bar Pressure sensor heating circuit BP13 0-3.5 bar Pressure sensor Heat source...
  • Page 27: Specifications And Safety Devices

    Repair instructions HPG-I 04-06-08-12-15 S-CS-DS-DCS Premium 11. Specifications and safety devices 11.1 Default room size Electric heaters and room air-dependent heaters in the installation room and gas cookers next to the unit are prohibited. The safety valve of the brine circuit must be located in the installation room of the heat pump.
  • Page 28: Safety Concept

    Repair instructions HPG-I 04-06-08-12-15 S-CS-DS-DCS Premium 11.5 Safety concept The units have a safety concept that consists of a sealed housing, fan and vacuum box. The permanently running fan creates a negative pressure in the unit. The negative pressure is monitored by a pressure cell.
  • Page 29: Malfunction

    Repair instructions HPG-I 04-06-08-12-15 S-CS-DS-DCS Premium Symbol Description Compressor symbol - display when the compressor is in active operation Symbol Hot water preparation - display when hot water preparation is active Symbol electric emergency/auxiliary heating - display when emergency/auxiliary heating is active Symbol pump heating circuit/buffer - display when the pump is active Symbol pump mixer circuit - display when the pump is in active operation...
  • Page 30 Repair instructions HPG-I 04-06-08-12-15 S-CS-DS-DCS Premium The error list can be deleted via "START-UP / RESET ERROR LIST", this requires the entry of the code "1000". COMMISSIONING ENTER CODE LANGUAGE SOURCE HEAT HOT WATER VERDICHTER EMERGENCY OPERATION RESET HEAT PUMP RESET ERROR LIST RESET SYSTEM 14.
  • Page 31 Repair instructions HPG-I 04-06-08-12-15 S-CS-DS-DCS Premium Message code Reason for the message Possible remedy 1-0042 Condenser outlet sensor value is outside Check the sensor, its wiring and the the permissible value range. associated connectors, replace if defective. 1-0099 Sensor value of oil sump temperature Check the sensor, its wiring and the sensor is out of range associated connectors,...
  • Page 32 Repair instructions HPG-I 04-06-08-12-15 S-CS-DS-DCS Premium Message code Reason for the message Possible remedy 2-0073 Inverter main fault: Motor overspeed. Inverter error 2-0074 Inverter secondary fault: DC link Inverter error undervoltage. 2-0075 Inverter secondary fault: Torque limit Inverter error reached. 2-0076 Inverter secondary error: Inverter error...
  • Page 33 Repair instructions HPG-I 04-06-08-12-15 S-CS-DS-DCS Premium 2-0139 Inverter main fault: Mains voltage Inverter error sensor. Page 33 from 48 D0000095883-c...
  • Page 34 Repair instructions HPG-I 04-06-08-12-15 S-CS-DS-DCS Premium Message code Reason for the message Possible remedy 2-0140 Inverter main fault: Motor current Inverter error offset. 2-0141 Inverter main fault: PFC current offset. Inverter error Inverter main error: Measurement of 2-0142 Inverter error motor inductance.
  • Page 35 Repair instructions HPG-I 04-06-08-12-15 S-CS-DS-DCS Premium Message code Reason for the message Possible remedy 3-0017 Sensor value of the evaporator Check the sensor, its wiring and the temperature sensor outside the associated connectors, replace if defective. permissible value range. 3-0018 Sensor value of the "cooling Check the sensor, its wiring and the sensor/recuperator sensor"...
  • Page 36 Repair instructions HPG-I 04-06-08-12-15 S-CS-DS-DCS Premium Message code Reason for the message Possible remedy 3-0125 MFG Sensor value "Return temperature The sensor, its wiring and the associated Check connector, replace if defective. WP" outside the permissible value range. 3-0126 MFG Sensor value "Flow temperature The sensor, its wiring and the associated Check connector, replace if defective.
  • Page 37: Further Notes On Troubleshooting And Fault Rectification

    Repair instructions HPG-I 04-06-08-12-15 S-CS-DS-DCS Premium 15. Further notes on troubleshooting and fault rectification 15.1 Reset control unit (FES) If display problems occur, the EEPROM memory of the control unit can be deleted. To reset the control unit, the following steps must be carried out. •...
  • Page 38: Multifunctional Assembly (Mfg)

    Repair instructions HPG-I 04-06-08-12-15 S-CS-DS-DCS Premium 15.3 Multifunctional Assembly (MFG) 15.3.1 Overview of the components of the multifunctional assembly (MFG) Position Description Automatic air vent (close during operation!) Electronics board (AA07) with plug-in connections Switching valve (MA12) Overpressure safety valve (3bar) Emergency/auxiliary heating (E1) Safety temperature limiter (BT55) with manual release Flow rate and temperature sensor, heating circuit (BF01/BT07)
  • Page 39: Noise When Bypassing The Change-Over Valve

    Repair instructions HPG-I 04-06-08-12-15 S-CS-DS-DCS Premium In cooling mode, incorrect circulation at the changeover valve (MA12) can cause the DHW storage tank to cool down, the system frequently interrupts cooling mode and recharges the DHW storage tank. Insufficient cooling and higher energy costs are the result. Check the function of the multifunction group. 15.3.4 Noises when bypassing the change-over valve If there is no PWM signal at the internal circulation pump, the pump runs constantly at 100%, the automatic speed reduction before switching over is ineffective.
  • Page 40: Source Min

    Repair instructions HPG-I 04-06-08-12-15 S-CS-DS-DCS Premium 15.5 Source Min The heat source is monitored via the source outlet temperature. If the message Source min. appears in the message list, the heat source must be checked. The switch-off value of the heat source can be set in the heat pump manager.
  • Page 41: Internal Heat Source Pump

    Repair instructions HPG-I 04-06-08-12-15 S-CS-DS-DCS Premium If no voltage can be measured, the voltage signal at the connector of the MFG board (X70 1-3) and the wiring must be checked. A bent PIN in the plug socket (PWM input) of the pump may be the cause. 16.2 Internal heat source pump The volume flow is automatically controlled by the heat pump manager.
  • Page 42: Special Repair Specifications

    Repair instructions HPG-I 04-06-08-12-15 S-CS-DS-DCS Premium The pressure socket for monitoring the housing pressure is integrated into the safety chain via a NO contact. If the unit is opened, this interrupts the safety chain. Two different messages are written to the message list.
  • Page 43: Software Versions

    Repair instructions HPG-I 04-06-08-12-15 S-CS-DS-DCS Premium Closed measuring socket on the rear of Pressure gauge connected to the measuring the unit socket 18. Software versions The software status is queried in the menu "DIAGNOSIS / SYSTEM / BUS PARTNERS". DIAGNOSIS STATUS APPENDIX STATUS HEAT PUMP SYSTEM...
  • Page 44: Maintenance

    Repair instructions HPG-I 04-06-08-12-15 S-CS-DS-DCS Premium 19. Maintenance The units have a hermetically sealed refrigeration circuit. The annual maintenance period is not only limited to newly constructed units but also to existing units and depends on the CO2 equivalent. The obligation to comply with the leakage checks lies with the operator of the unit.
  • Page 45: Refrigerant Circuit Special Features

    Repair instructions HPG-I 04-06-08-12-15 S-CS-DS-DCS Premium 21. Refrigerant circuit Special features Page 45 from 48 D0000095883-c...
  • Page 46: Evaporation Temperature

    Repair instructions HPG-I 04-06-08-12-15 S-CS-DS-DCS Premium 21.1 Evaporation temperature The manometric evaporation temperature (t0) essentially depends on the brine inlet temperature ( toS1 the superheat (Δtoh) and the power to be transferred in the evaporator. Simplified, it can be said that t0 - Δtoh - x.
  • Page 47: Application Limits

    Repair instructions HPG-I 04-06-08-12-15 S-CS-DS-DCS Premium 22. Application limits 22.1 Application limit heating Compressor speed 20 ... 120 Hz X Source temperature [°C] Y Flow temperature [°C] 22.2 Application limit passive cooling Application area passive cooling X Ambient temperature [°C] Y Flow temperature [°C] Page 47 from 48 D0000095883-c...
  • Page 48: Change History

    Repair instructions HPG-I 04-06-08-12-15 S-CS-DS-DCS Premium 23. Change history Version Change Published D0000095543-b 28.072020 28.07.2020 D0000095543-c 27.12.2020 Extension of pressure monitoring Addition of wiring diagram change 5.3 Compressor locked Page 48 from 48 D0000095883-c...

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