Table of Contents
Troubleshooting
Related Manuals for STIEBEL ELTRON HPA-O 7 S Premium
Summary of Contents for STIEBEL ELTRON HPA-O 7 S Premium
- Page 1 Библиотека СОК OPERATION AND INSTALLATION Air source heat pump » HPA-O 7 S Premium » HPA-O 7 CS Premium » HPA-O 10 Premium » HPA-O 10 C Premium » HPA-O 13 S Premium » HPA-O 13 CS Premium » HPA-O 13 Premium » HPA-O 13 C Premium...
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Page 2: Table Of Contents
CONTENTS SPECIAL INFORMATION Commissioning ��������������������������������������������� 21 12.1 Checks before commissioning 21 OPERATION 12.2 Using the appliance with an external second heat General information �����������������������������������������3 generator 21 Relevant documents 3 12.3 Initial start-up 22 Safety instructions 3 12.4 Appliance handover 22 Other symbols in this documentation 4 Settings �����������������������������������������������������... -
Page 3: Operation
SPECiAliNfOrmATiON Generalinformation SPECiAliNfOrmATiON OPErATiON - The appliance may be used by children aged 8 General information and older and persons with reduced physical, The chapters "Special information" and "Operation" are intended sensory or mental capabilities or a lack of ex- for both users and qualified contractors. perience and know-how, provided that they The chapter "Installation"... -
Page 4: Other Symbols In This Documentation
OPErATiON Safety Other symbols in this documentation Safety Note Intended use General information is identified by the adjacent symbol. Observe the application limits listed in chapter "Specification / f Read these texts carefully. Data table". The appliance is intended for domestic use. It can be used safely Symbol meaning by untrained persons. -
Page 5: Appliance Description
OPErATiON Appliancedescription Appliance description Material losses In dual mode operation, return water from the second Properties heat generator may flow through the heat pump. Please note that the return temperature must be no higher than The appliance is an air source heat pump that operates as a heat- 60 °C. -
Page 6: Maintenance And Care
OPErATiON maintenanceandcare Maintenance and care fault Cause remedy Condensate is The heat pump extracts heat collecting on the from the outdoor air in order Material losses outside of the to heat the building. This can appliance. cause the humidity in the Maintenance work, such as checking the electrical safety, outdoor air to accumulate as may only be carried out by a qualified contractor. -
Page 7: Installation
iNSTAllATiON Safety iNSTAllATiON Preparation Safety Only a qualified contractor should carry out installation, commis- sioning, maintenance and repair of the appliance. General safety instructions The appliance is designed for siting in front of a wall. Observe the minimum clearances. If the appliance is installed in an open space We guarantee trouble-free function and operational reliability only or on a roof, protect the air intake side. -
Page 8: Minimum Clearances
iNSTAllATiON Preparation Minimum clearances 9.2.1 Minimum clearances with cascades ≥1000 ≥500 ≥500 ≥300 ≥1000 ≥600 ≥250 ≥250 f Maintain the minimum clearances to ensure trouble-free op- eration of the appliance and facilitate maintenance work. f Never install the appliance in a recess. Two sides of the ap- pliance must remain exposed. -
Page 9: Preparing The Installation Location
iNSTAllATiON Preparation Preparing the installation location 9.5.1 Siting on foundations or an MK 1 mounting bracket (HPA-O 7 S Premium | HPA-O 7 CS Premium only) WARNING Injury Note The discharged cold air can cause condensation to be formed in the vicinity of the air outlet. Allow the conduits for the supply lines to protrude slightly f Ensure that no risk of slipping due to wet conditions above the foundations. - Page 10 iNSTAllATiON Preparation Installation on foundations MK 1 mounting bracket (HPA-O 7 S Premium | HPA-O 7 CS Premium only) Note The mounting bracket cannot be used in combination with the connection sets (AS-WP 1 and AS-WP 2). A 100 B 300 C Depth of frost line 1 Heating flow 2 Heating return 3 Condensate drain conduit 4 Foundation...
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Page 11: Wpm Heat Pump Manager
iNSTAllATiON Preparation 9.5.2 T-support SK 1 Note f Install a ribbon heater when mounting on the wall ≥300 bracket or T-support (see chapter "Electrical connec- tion / Ribbon heater"). 1 Heating flow 2 Heating return 3 Condensate drain 4 Ribbon heater 5 Condensate drain conduit 6 Wall mounting bracket f Observe the structural limits of the wall mounting bracket used. -
Page 12: Preparing The Electrical Installation
iNSTAllATiON installation Preparing the electrical installation Note The appliance includes an inverter for the variable speed WARNING Electrocution compressor. In the event of a fault, inverters can cause Carry out all electrical connection and installation work DC residual currents. If RCDs are provided, they must be in accordance with national and regional regulations. -
Page 13: Heating Water Connection
iNSTAllATiON installation 10.2 Heating water connection 10.4 Fitting the push-fit connectors Material losses Note The heating system to which the heat pump is connected The plastic push-fit connectors are not suitable for instal- must be installed by a qualified contractor in accordance lation in the DHW line or the solar circuit. -
Page 14: Oxygen Diffusion
iNSTAllATiON installation 10.6 Filling the heating system Material losses Pipe ends must be deburred. Carry out a fill water analysis before filling the system. This analy- f Always use a pipe cutter to trim pipes. sis may, for example, be requested from the relevant water supply utility. -
Page 15: Setting The Flow Rate On The Heating Side
iNSTAllATiON installation 10.8 Setting the flow rate on the heating side Checking the flow rate f Set parameter STANDBY PUMP RATE to 100 %. Material losses f Set buffer operation to OFF. For operation without a buffer cylinder, it is essential f If no buffer cylinder is installed, close all controllable heating that the electric emergency/booster heater (NHZ) is con- circuits. -
Page 16: Condensate Drain
iNSTAllATiON installation Buffercylinderalways recommendedbuffercylinder recommendedbuffercylin- Activatetheintegral required volume,underfloorheating dervolume,radiators emergency/booster system heater HPA-O 13 S Premium No HPA-O 13 C Premium No HPA-O 13 CS Premium No f Install the open heating circuit(s) in the lead room (room 10.9 Condensate drain where the external programming unit of the heat pump con- A condensate drain connector is factory-fitted to the defrost pan trol unit is installed, such as in the living room). -
Page 17: Electrical Connection
iNSTAllATiON Electricalconnection 11. Electrical connection WARNING Electrocution f Before working on the appliance, isolate it from the power supply at the control panel. Note The leakage current of this appliance can be > 3.5 mA. The connection must only be made by a qualified contractor and in accordance with these instructions. -
Page 18: Hpa-O 7 S Premium | Hpa-O 7 Cs Premium
iNSTAllATiON Electricalconnection 11.2 HPA-O 7 S Premium | HPA-O 7 CS Premium f Pivot the terminal area to the side. f Connect the cables according to the following diagram. X5 / DHC X3 / WP X4 / Steuerung 1/N/PE~230/50 1/N/PE~230/50 1/N/PE~230/50 C 32A C 20A C 16A 3,0 kW 3,2 kW N PE... -
Page 19: Hpa-O 10 Premium | Hpa-O 10 C Premium | Hpa- O 13 Premium | Hpa-O 13 C Premium
iNSTAllATiON Electricalconnection 11.3 HPA-O 10 Premium | HPA-O 10 C Premium | 11.4 HPA-O 13 S Premium | HPA-O 13 CS Premium HPA-O 13 Premium | HPA-O 13 C Premium f Connect the cables according to the following diagram. f Connect the cables according to the following diagram. X5 / DHC X3 / WP X4 / Steuerung 1/N/PE~230/50 1/N/PE~230/50 1/N/PE~230/50... -
Page 20: Closing The Terminal Area
iNSTAllATiON Electricalconnection 11.5 Closing the terminal area 1 Serrated washer 2 Screw 1 Electrical connection for ribbon heater f Secure the cover with the screw and serrated washer. f Guide the ribbon heater through the appliance. f Connect the following components to the heat pump manag- er in accordance with the technical guides: - Circulation pump for the heat consumer side - Outside temperature sensor... -
Page 21: Generator
iNSTAllATiON Commissioning Closing the terminal area 12.1.3 High limit safety cut-out At ambient temperatures below -15 °C it is possible that the high limit safety cut-out of the electric emergency/booster heater may trip. f Check whether the high limit safety cut-out has tripped. 1 Electric emergency/booster heater f Remove the cause of the fault. -
Page 22: Initial Start-Up
iNSTAllATiON Settings 12.3 Initial start-up 12.3.2 Other settings f For operation with or without a buffer cylinder, observe the 12.3.1 Heating curve adjustment information in the instructions for the WPM and param- eter BUFFER OPERATION in menu SETTINGS / STANDARD The efficiency of a heat pump decreases as the flow temperature SETTING. -
Page 23: Appliance Shutdown
iNSTAllATiON Applianceshutdown 15. Maintenance Settinginthe Soundpower Heating level output Outputre- maximumvalue maximumat WARNING Electrocution strictedto duetooutput A-7/W35 restriction [kW] f Prior to commencing any service or cleaning work, [dB(A)] isolate the appliance across all poles from the HPA-O 7 (C)S Premium 4.80 power supply. 4.30 Following disconnection from the power supply, parts of HPA-O 10 (C) Premium... -
Page 24: Checking The Iws Dip Switch Settings
iNSTAllATiON Troubleshooting 16.1 Checking the IWS DIP switch settings Carry out the following steps to make the IWS accessible. f Remove the cover. 1 LEDs 2 DIP switch (WP-Typ) 3 Reset button 4 DIP switch (BA) DIP switch (WP-Typ) The DIP switch (WP-Typ) on the IWS serves to set the relevant heat pump type. -
Page 25: Light Emitting Diodes (Leds)
iNSTAllATiON Troubleshooting 16.2 Light emitting diodes (LEDs) DIP switch (BA) f Check whether the DIP switch (BA) is set correctly. Heating mode Heating and cooling mode 1 LEDs 2 Reset button The following table shows the meaning of the LEDs on the IWS. lEDindicator meaning Red LED flashes... -
Page 26: Resetting The High Limit Safety Cut-Out
iNSTAllATiON Troubleshooting 16.4 Resetting the high limit safety cut-out f Carry out a manual defrost, as many times as necessary, until the fan runs freely again. Observe the information in the The electric emergency/booster heater stops if the heating water WPM instructions and parameter "START DEFROST"... -
Page 27: Dimensions And Connections
iNSTAllATiON Specification 17. Specification 17.1 Dimensions and connections HPA-O 7 S Premium | HPA-O 7 CS Premium 1160 1270 e02 e01 HPA-O7SPremium HPA-O7CSPremium Heating flow Type of connection Push-fit connection Push-fit connection Diameter Heating return Type of connection Push-fit connection Push-fit connection Diameter Condensate drain Diameter 29.6 29.6 Drain... - Page 28 iNSTAllATiON Specification HPA-O 10 Premium | HPA-O 10 C Premium | HPA-O 13 Premium | HPA-O 13 S Premium | HPA-O 13 C Premium | HPA- O 13 CS Premium 1380 1490 e02 e01 HPA-O10Pre- HPA-O10C HPA-O13SPre- HPA-O13CS HPA-O13Pre- HPA-O13CPre- mium Premium mium Premium mium mium Heating flow Type of con- Push-fit connec- Push-fit connec- Push-fit connec- Push-fit connec- Push-fit connec- Push-fit connec-...
- Page 29 iNSTAllATiON Specification www.stiebel-eltron.com HPA-O (C)(S) Premium|...
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Page 30: Wiring Diagram
iNSTAllATiON Specification 17.2 Wiring diagram HPA-O 7 S Premium | HPA-O 7 CS Premium | HPA-O 13 S Premium | HPA-O 13 CS Premium (single phase) X5 Netz DHC X3 Netz WP X4 Netz Steuerung X7 Rohrbegleitheizung ON ERR L X27/4 X27/8 X27/1 X27/3 X27/2 X27/3 Bypass L1 L2 Rohrbegleitheizung Abtauen OUT OUT T >... - Page 31 iNSTAllATiON Specification X2 Busanschluss WP “+” Lüfter Drehz. Lüfter +10V Lüfter 0...10V Lüfter GND Heizungsrücklauf Außenluft Verdichtereintritt Verdampferaustritt gleitheizung Einspritzung CAN GND CAN L CAN H Heizungsvorlauf +12...+18V ND 4...20mA (IWS III) HD 4...20mA MD 4...20mA fheizung Heißgas +12V X8 / F4 Phase 1 Phase 2 Phase 3...
- Page 32 iNSTAllATiON Specification HPA-O 10 Premium | HPA-O 10 C Premium | HPA-O 13 Premium | HPA-O 13 C Premium (three-phase) X5 Netz DHC X3 Netz WP X4 Netz Steuerung X7 Rohrbegleitheizung L1 L2 L3 N L1 L2 L3 N ON ERR L X27/4 X27/8 X27/1 X27/3 X27/2 S2 S3 Bypass L1 L2 Rohrbegleitheizung Abtauen...
- Page 33 iNSTAllATiON Specification X2 Busanschluss WP “+” Lüfter Drehz. Lüfter +10V Lüfter 0...10V Lüfter GND Heizungsrücklauf Außenluft Verdichtereintritt Verdampferaustritt heizung Einspritzung CAN GND CAN L CAN H Heizungsvorlauf +12...+18V ND 4...20mA (IWS III) HD 4...20mA MD 4...20mA zung Heißgas +12V X8 / F4 Phase 1 Phase 2 Phase 3...
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Page 34: Application Limit
iNSTAllATiON Specification Interference suppression filter Integral heat pump control unit (IWS) Inverter, compressor 17.3 Application limit Filter assembly DC assembly 17.3.1 Heating Heating flow temperature sensor - KTY Heating return temperature sensor - KTY Hot gas temperature sensor - PT1000 Outdoor air temperature sensor - PT1000 Compressor intake temperature sensor - PT1000 Evaporator discharge temperature sensor - PT1000... -
Page 35: Output Diagrams
iNSTAllATiON Specification 17.4 Output diagrams 17.4.1 HPA-O 7 S Premium | HPA-O 7 CS Premium Heating output X Outside temperature [°C] 1 max. W65 3 max. W45 5 min. W65 7 min. W45 Y Heating output [kW] 2 max. W55 4 max. W35 6 min. W55 8 min. - Page 36 iNSTAllATiON Specification Cooling capacity X Flow temperature [°C] 1 Max. A35 Y Cooling capacity [kW] 2 Min. A35 |HPA-O (C)(S) Premium www.stiebel-eltron.com...
- Page 37 iNSTAllATiON Specification 17.4.2 HPA-O 10 Premium | HPA-O 10 C Premium Heating output X Outside temperature [°C] 1 max. W65 3 max. W45 5 min. W65 7 min. W45 Y Heating output [kW] 2 max. W55 4 max. W35 6 min. W55 8 min. W35 DHW output X Outside temperature [°C] 1 max.
- Page 38 iNSTAllATiON Specification Cooling capacity X Flow temperature [°C] 1 Max. A35 Y Cooling capacity [kW] 2 Min. A35 |HPA-O (C)(S) Premium www.stiebel-eltron.com...
- Page 39 iNSTAllATiON Specification 17.4.3 HPA-O 13 Premium | HPA-O 13 C Premium | HPA-O 13 S Premium | HPA-O 13 CS Premium Heating output X Outside temperature [°C] 1 max. W65 3 max. W45 5 min. W65 7 min. W45 Y Heating output [kW] 2 max. W55 4 max. W35 6 min. W55 8 min.
- Page 40 iNSTAllATiON Specification Cooling capacity X Flow temperature [°C] 1 Max. A35 Y Cooling capacity [kW] 2 Min. A35 |HPA-O (C)(S) Premium www.stiebel-eltron.com...
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Page 41: Data Table
iNSTAllATiON Specification 17.5 Data table The performance data apply for new appliances with clean heat exchangers. The power consumption figures for the integral auxiliary drives are maximum values and may vary subject to operating point. The power consumption of the integral auxiliary drives is included in the output details of the heat pump (to EN 14511). HPA-O 7 HPA-O 7 HPA-O 10... - Page 42 iNSTAllATiON Specification HPA-O 7 HPA-O 7 HPA-O 10 HPA-O 10 HPA-O 13 HPA-O 13 HPA-O 13 HPA-O 13 SPremi- CSPre- Premium CPremi- SPremi- CSPre- Premium CPremi- mium mium Energy data Energy efficiency class A+/A++ A++/A++ A++/A+++ A++/A+++ A++/A++ A++/A+++ A++/A+++ A++/A+++ Electrical data Max.
- Page 43 GUARANTEE | ENVIRONMENT AND RECYCLING Guarantee The guarantee conditions of our German companies do not apply to appliances acquired outside of Germany. In countries where our subsidiaries sell our products a guarantee can only be issued by those subsidiaries. Such guarantee is only grant- ed if the subsidiary has issued its own terms of guarantee.
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