Desa Comfort Glow CGEFP33PR Owner's Operation And Installation Manual page 26

UNVENTED PROPANE/LP GAS FIREPLACE
TROUBLESHOOTING
Continued
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your
• Immediately call your gas supplier from a neighbor's phone. Follow the
• If you cannot reach your gas supplier, call the fire department.
IMPORTANT: Operating fireplace where impurities in air exist may create odors. Cleaning
supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles,
etc., create fumes. These fumes may mix with combustion air and create odors. These odors
will disappear over time.
OBSERVED PROBLEM
Fireplace produces a clicking/ticking noise
just after burners are lit or shut off
Fireplace produces unwanted odors
Fireplace shuts off in use (ODS operates)
Gas odor even when wall switch and remote
control buttons and switches are in OFF
position
Gas odor during combustion
Dark residue on logs or inside of fireplace
Note: After removng all causes of residue
deposits, completely clean fireplace and appli-
ances of all residue before reusing appliance.
White powder residue forming within burner
box or on adjacent walls or furniture
For more information, visit www.desatech.com
WARNING: If you smell gas
building.
gas supplier's instructions.
POSSIBLE CAUSE
1. Metal expanding while heating or con-
tracting while cooling
1. Fireplace burning vapors from paint, hair
spray, glues, cleaners, chemicals, new
carpet, etc. (see IMPORTANT statement
above)
2. Gas leak. See Warning statement
above
1. Not enough fresh air is available
2. Low line pressure
3. ODS/pilot is partially clogged
1. Gas leak. See Warning statement
above
2. Control valve defective
1. Foreign matter between control valve
and burner
2. Gas leak. See Warning statement
above
1. Improper log placement
2. Drafts or other air currents affecting
flame pattern
3. Air holes at burner inlet blocked
4. Burner flame holes blocked
1. When heated, vapors from furniture pol-
ish, wax, carpet cleaners, etc. turn into
white powder residue
www.desatech.com
REMEDY
1. This is common with most fireplaces. If
1. Open window and ventilate room. Stop
2. Locate and correct all leaks (see Check-
1. Open window and/or door for ventilation
2. Contact local propane/LP gas company
3. Clean ODS/pilot (see Cleaning and
1. Locate and correct all leaks (see Check-
2. Replace control valve
1. Take apart gas tubing and remove for-
2. Locate and correct all leaks (see Check-
1. Properly locate logs (see Installing Logs,
2. Eliminate source of drafts around heater
3. Clean out air holes at burner inlet. Peri-
4. Remove blockage or replace burner
1. Turn heater off when using furniture
26
noise is excessive, contact qualified ser-
vice person
using odor causing products while fire-
place is running
ing Gas Connections, page 15)
Maintenance, page 23)
ing Gas Connections, page 15)
eign matter
ing Gas Connections, page 15)
pages 19 and 20)
odically repeat as needed
polish, wax, carpet cleaners, or similar
products
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