Bulls Sonic EVO TR-I 29 Carbon Translation Of Original Operating Instructions

Bulls Sonic EVO TR-I 29 Carbon Translation Of Original Operating Instructions

Mtb pedelecs with bosch mini remote and led remote on-board computer
Table of Contents

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IMPORTANT
READ CAREFULLY BEFORE USE
KEEP SAFE TO CONSULT AT A LATER DATE
Translation of original operating instructions for
BULLS MTB Pedelecs with BOSCH Mini Remote
and LED Remote on-board computer
S o n i c E V O A M 2 C a r b o n , S o n i c E V O A M 3 C a r b o n , S o n i c E V O A M 4 C a r b o n ,
S o n i c E V O A M Te a m C a r b o n , S o n i c E V O T R 2 , 2 9 C a r b o n , S o n i c E V O T R - I 2 9 C a r b o n
2 3 - 1 8 - 3 0 6 8 ... 2 3 - 1 8 - 3 0 7 0 , 2 3 - 1 8 - 3 0 7 3 , 2 3 - 1 8 - 3 0 7 4
M Y 2 3 B M 0 1 - c 2 _ 1 . 0 _ 1 6 . 1 2 . 2 0 2 2

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Summary of Contents for Bulls Sonic EVO TR-I 29 Carbon

  • Page 1 KEEP SAFE TO CONSULT AT A LATER DATE Translation of original operating instructions for BULLS MTB Pedelecs with BOSCH Mini Remote and LED Remote on-board computer S o n i c E V O A M 2 C a r b o n , S o n i c E V O A M 3 C a r b o n , S o n i c E V O A M 4 C a r b o n , S o n i c E V O A M Te a m C a r b o n , S o n i c E V O T R 2 , 2 9 C a r b o n , S o n i c E V O T R - I 2 9 C a r b o n 2 3 - 1 8 - 3 0 6 8 …...
  • Page 2: Table Of Contents

    Contents Contents About these operating instructions Manufacturer Laws, standards and directives Language For your information 1.4.1 Warnings 1.4.2 Markups Aim of the operating instructions Type number and model Frame number Identifying the operating instructions Safety Residual risk 2.1.1 Risk of fire and explosion 2.1.2 Electric shock 2.1.3...
  • Page 3 Contents 3.3.2.5 ROCKSHOX Deluxe Select+ structure design 3.3.2.6 ROCKSHOX Super Deluxe Select+ structure design 3.3.2.7 SR SUNTOUR Edge LOR8 Trunnion Mount structure 3.3.2.8 Structure of SR SUNTOUR Edge Plus 2CR 3.3.2.9 Steering system 3.3.2.10 Steering headset 3.3.2.11 Stem 3.3.2.12 Handlebars 3.3.2.13 Suspension fork 3.3.3...
  • Page 4 Contents 3.5.6 Rechargeable battery 3.5.6.1 BOSCH PowerPack 545 3.5.6.2 BOSCH PowerPack 725 3.5.6.3 BOSCH PowerTube 500 3.5.6.4 BOSCH PowerTube 625 3.5.6.5 BOSCH PowerTube 750 3.5.7 Rear frame damper 3.5.7.1 ROCKSHOX Deluxe Select+ 3.5.7.2 Technical data for ROCKSHOX Super Deluxe Select+ 3.5.7.3 Technical data for SR SUNTOUR Edge LOR8 Trunnion Mount 3.5.7.4...
  • Page 5 Contents 5.3.2 Preparing the wheel 5.3.3 Adjusting the suspension system to body weight 5.3.3.1 Adjusting SR Suntour suspension elements 5.3.4 Adjusting the LIMOTEC seat post 5.3.5 Installing the wheel in the SUNTOUR fork 5.3.5.1 Screw-on axle (12AH2 and 15AH2) 5.3.5.2 20 mm cross axle 5.3.5.3 Q-LOC quick release...
  • Page 6 Contents 6.5.6.7 Adjusting the angle-adjustable stem 6.5.6.8 Checking the stem 6.5.7 Handles 6.5.7.1 Replacing the handles 6.5.7.2 Adjusting ergonomic handles 6.5.7.3 Check handlebars 6.5.8 Tyres 6.5.8.1 Replacing tyres 6.5.8.2 Adjust tyre pressure 6.5.9 Brake 6.5.9.1 Replacing brakes 6.5.9.2 Retracting the brake linings 6.5.9.3 Change handbrake position 6.5.9.4...
  • Page 7 Contents 6.6.2 Trailer 6.6.3 Pannier rack 6.6.4 Front baskets 6.6.5 Panniers and cargo boxes 6.6.6 Bar ends 6.6.7 Kickstands 6.6.8 Additional battery headlight 6.6.9 Smartphone holder 6.6.10 Suspension fork coil spring Personal protective equipment and accessories for road safety 6.7.1 Riding in bike parks and off-road 6.7.2 Riding on public roads...
  • Page 8 Contents 6.17.2.2 Using SR SUNTOUR high-speed compression damping 6.17.2.3 Using the SR SUNTOUR suspension fork low-speed compression damping 6.18 Parking the pedelec 6.18.1 Screwing in the quickly adjustable stem 6.18.2 Activating the eBike Lock function Cleaning, maintenance and inspection Before each ride 7.1.1 Checking the guards 7.1.2...
  • Page 9 Contents 7.4.4 Maintain mudguard 7.4.5 Servicing the kickstand 7.4.6 Maintaining the stem 7.4.7 Maintaining the handlebars 7.4.8 Maintaining the handles 7.4.8.1 Maintaining rubber handles 7.4.8.2 Maintaining the leather handles 7.4.9 Maintaining the seat post 7.4.9.1 Maintaining the suspension seat post 7.4.9.2 Maintaining the carbon seat post 7.4.10...
  • Page 10 Contents Inspection and maintenance Initial inspection Major inspection Component-specific maintenance Carry out initial inspection Perform major inspection 8.5.1 Inspect frame 8.5.1.1 Inspecting the carbon frame 8.5.2 Inspecting the pannier rack 8.5.3 Inspecting and maintaining the rear frame damper 8.5.4 Inspecting the gear hub 8.5.4.1 Adjusting the hub with cone bearing 8.5.5...
  • Page 11 Documents 11.1 Assembly report 11.2 Inspection and maintenance log 11.3 Parts list 11.3.1 Sonic EVO AM 2 Carbon, 29/27.5 11.3.2 Sonic EVO AM 3 Carbon, 29/27.5 11.3.3 Sonic EVO AM 4 Carbon, 29/27.5 11.3.4 Sonic EVO AM Team Carbon 11.3.5 Sonic EVO TR 2, 29 Carbon 11.3.6...
  • Page 12 About these operating instructions Thank you for your trust! Copyright BULLS all-terrain pedelecs are premium-quality © ZEG Zweirad-Einkaufs-Genossenschaft eG sports equipment. You have made an excellent choice. Your specialist dealer will provide you with Distribution or reproduction of these operating...
  • Page 13: About These Operating Instructions

    About these operating instructions About these operating instructions Manufacturer 1.4.1 Warnings Warnings indicate hazardous situations and ZEG Zweirad-Einkaufs-Genossenschaft eG actions. You will find three categories of warnings Longericher Strasse 2 in the operating instructions: 50739 Köln, Germany Tel.: +49 221 17959 0 WARNING Fax: +49 221 17959 31...
  • Page 14: Aim Of The Operating Instructions

    About these operating instructions Aim of the operating instructions These operating instructions are not a substitute for personal instruction by the specialist dealer supplying the bike. These operating instructions Section are an integral part of the pedelec. Therefore, if it is re-sold at a later time, they must be handed over to the subsequent owner.
  • Page 15: Type Number And Model

    Type no. Model Pedelec type owner. The frame number is the most important 23-18-3067 Sonic EVO AM 2 Carbon, Mountain bike identifier for verifying ownership. 29/27.5 23-18-3068 Sonic EVO AM 3 Carbon,...
  • Page 16: Safety

    Safety Safety Residual risk Pedelecs pose the following residual risks: Never use incorrect charger • Risk of fire and explosion Chargers with excessive voltage damage • Electric shock batteries. This may cause a fire or an explosion. • Risk of a crash ...
  • Page 17 Safety Storing faulty batteries Your specialist dealer will dispose of faulty batteries.  Take faulty batteries to your specialist dealer.  Store the battery in a safety container in a dry place as per special regulations (ADR SV 376, P908) until you dispose of it. Figure 1: Example of a safety container ...
  • Page 18: Electric Shock

    Safety Use correct torque 2.1.2 Electric shock If a screw is fastened too tightly, it may break. If a screw is not fastened enough, it may loosen. This will cause a crash with injuries. Never use damaged network components  Always observe the indicated tightening torque Damaged chargers, cables and plug connectors on the screw or in Section 3.5.15.
  • Page 19: Malfunctions Due To Bluetooth

    Safety 2.1.6 Malfunctions due to Bluetooth® If you use the on-board computer with Bluetooth® and/or Wi-Fi®, it may cause interference with other devices, other equipment, aircraft, and medical devices, such as pacemakers and hearing aids. Likewise, it cannot be completely ruled out that you will cause harm to people and animals in the immediate vicinity.
  • Page 20: Toxic Substances

    Safety Toxic substances 2.2.2 Toxic substances If substances are released or used which pose a risk to people and the environment, effective protective measures must be taken. Toxic substances (also known as poison or toxins) refer to substances which can cause damage to Hazards, contamination and health hazards are living beings if they enter the organism above a possibly posed by:...
  • Page 21: Requirements For The Pedelec Rider

    Safety Safety guards Defective battery Liquids and vapours may leak from damaged or Three safety guards on the pedelec protect faulty batteries. Excessively high temperatures pedelec riders against heat, dirt or moving parts: may also cause liquids and vapours to leak from the battery.
  • Page 22: Safety Markings And Safety Instructions

    Safety Safety markings and safety What to do in an emergency instructions 2.8.1 Dangerous situation in road traffic Pedelec and battery nameplates contain the following safety markings and safety instructions:  If you encounter any hazards or dangers in road traffic, apply the brake until the pedelec comes to a halt.
  • Page 23: Battery Vapour Emission

    Safety After contact with eyes After skin contact 1 Rinse eyes under flowing water for at least ten 1 Remove any solid particles immediately. minutes with the lids open; also rinse under 2 Remove contaminated clothing immediately. lids. 3 Rinse the affected area with plenty of water for 2 Immediately consult a doctor in case of any at least 15 minutes.
  • Page 24: Data Privacy Information

    Safety 2.8.7 Data privacy information When the pedelec is connected to the BOSCH diagnosis tool 3, data is transferred to BOSCH eBike Systems (Robert Bosch GmbH) on the use of the Bosch drive unit, including its energy consumption and temperature, to help improve the product.
  • Page 25: Description

    Description Description Proper use All checklists and instructions for actions in these regulations for the prevention of accidents and operating instructions met. Approved accessories environmental protection in the respective country can be installed by specialist staff. of use must be adhered to. Use the pedelec when it is in perfect, proper The rechargeable batteries are designed to working order only.
  • Page 26: Maximum Permitted Total Weight (Ptw)

    • plus body weight • plus baggage Type no. Model PTW [kg] 23-18-3067 Sonic EVO AM 2 Carbon, 29/27.5 23-18-3068 Sonic EVO AM 3 Carbon, 29/27.5 23-18-3069 Sonic EVO AM 4 Carbon, 29/27.5 23-18-3070 Sonic EVO AM Team Carbon 23-18-3073...
  • Page 27: Environmental Requirements

    Description 3.1.3 Environmental requirements You can be ride the pedelec within a temperature Temperatures under -10 °C and over +60 °C must range between -5 °C and +40 °C. The electric be avoided as a general rule. Never put the drive system is limited in its performance outside battery in a car in summer or store it in direct this temperature range.
  • Page 28 Description The pedelec is unsuitable for the following areas of use: Child's City and bicycles/ Area of use trekking Mountain bikes Racing bicycle Cargo bike Folding bicycle bicycles for bicycles young adults Never drive off- Never drive off- Never drive off- Never drive off- Never drive off- road or perform...
  • Page 29: App, Smartphone And Operating System

    Description 3.1.5 App, smartphone and operating system 3.1.5.1 eBike Flow app The rider needs to register with BOSCH on a PC or their smartphone and create a user account to use all the drive system’s functions. A compatible smartphone is required with the eBike Flow app installed to use control panels to their full extent.
  • Page 30: Nameplate

    Description Nameplate The nameplate is situated on the frame. The The nameplate contains up to twelve pieces of precise position of the nameplate is shown in information. Figure 3. ZEG Zweirad-Einkaufs- Genossenschaft eG Longericher Str. 2 50739 Köln, Germany Typ: 23-15-2115 EPAC nach...
  • Page 31: Components

    Description Components 3.3.1 Overview 15 16 17 18 Figure 3: Pedelec viewed from right: Sonic EVOAM 2 Carbon used as example Wheel Saddle Nameplate Wheel Front wheel brake Suspension fork Rear wheel brake Guard Steering headset Chain Handlebars Frame number Stem Rear frame damper Frame...
  • Page 32: Chassis

    Description 3.3.2 Chassis Carbon frame The chassis comprises two components: Carbon (CFRP) is a carbon-fibre-reinforced polymer made of high-strength, rigid fibres. • Frame and Carbon frames comprise several layers of carbon • steering system with an epoxy resin matrix. The uppermost layer is known as the visible layer.
  • Page 33 Description Rider’s height [cm] Frame size [cm] Rider’s height [cm] Frame size [cm] 155… 165 160… 175 43… 48 46… 48 165… 175 48… 53 165… 180 49… 51 175… 185 53… 58 170… 185 52… 54 185… 195 58… 62 175…...
  • Page 34: Rear Frame Damper

    Description 3.3.2.2 Rear frame damper A rear frame damper is primarily fitted to mountain bikes and helps to protect the pedelec and rider against impacts and vibrations caused by uneven ground. 3.3.2.3 Rear frame damper suspension A rear frame damper deflects when a steel spring, it stays in contact with the ground instead air suspension, or both suspension types act on it.
  • Page 35: Rear Frame Damper Damping

    Description When optimally adjusted, the rear frame damper The saddle rises slightly when absorbing a bump deflects quickly and unhindered when the bike hits (green line). bumps and absorbs a bump. Traction is retained (blue line). Figure 7: Optimum rear frame damper ride performance over bumps Lockout consumption and reduces propulsion.
  • Page 36 Description Rebound dampers The rear frame damper rebounds at a controlled absorbed. The suspension motion is predictable speed if it is optimally adjusted. The rear wheel and controlled. The rider is not thrown upwards or does not bounce off rough surfaces or the ground; forwards (green line).
  • Page 37: Rockshox Deluxe Select+ Structure Design

    Description 3.3.2.5 ROCKSHOX Deluxe Select+ structure design Figure 10: ROCKSHOX Deluxe Select rear frame damper structure design Air valve (rear frame damper) Rebound adjuster (rear frame damper) Compression lever (rear frame damper) O-ring Scale MY23BM01 - c2_1.0_16.12.2022...
  • Page 38: Rockshox Super Deluxe Select+ Structure Design

    Description 3.3.2.6 ROCKSHOX Super Deluxe Select+ structure design Figure 11: ROCKSHOX Super Deluxe Select+ rear frame damper structure design Rebound adjuster (rear frame damper) Compression lever (rear frame damper) IFP chamber O-ring Scale MY23BM01 - c2_1.0_16.12.2022...
  • Page 39: Sr Suntour Edge Lor8 Trunnion Mount Structure

    Description 3.3.2.7 SR SUNTOUR Edge LOR8 Trunnion Mount structure Figure 12: SUNTOUR Edge LOR8 Trunnion Mount rear frame damper structure Air reservoir Compression lever (rear frame damper) Rebound adjuster (rear frame damper) Air valve (rear frame damper) Overall length O-ring Damper unit MY23BM01 - c2_1.0_16.12.2022...
  • Page 40: Structure Of Sr Suntour Edge Plus 2Cr

    Description 3.3.2.8 Structure of SR SUNTOUR Edge Plus 2CR Figure 13: SUNTOUR Edge Plus 2CR rear frame damper structure Air reservoir Compression lever (rear frame damper) Rebound adjuster (rear frame damper) Air valve (rear frame damper) Overall length O-ring Damper unit MY23BM01 - c2_1.0_16.12.2022...
  • Page 41: Steering System

    Description 3.3.2.9 Steering system The steering system components are: • Steering headset, • Stem, • Handlebars and • Suspension fork. 3.3.2.10 Steering headset The steering headset (also known as a bike headset or simply a headset) is the fork bearing system in the frame.
  • Page 42: Handlebars

    Description 3.3.2.12 Handlebars The pedelec is steered using the handlebars. The handlebars are used to support the upper body and are used to mount operating and display components (see Section 3.4.1). Figure 17: Without suspension (1) and with suspension (2) Damping After compressing, the suspension fork returns to its original position.
  • Page 43 Description Parts of a suspension fork Figure 18: Parts of a suspension fork Fork steerer Tyre clearance Sag adjuster Fork crown Tyre height Deflection (suspension fork) Tyre passage width Damper side Quick release Side view Pitch Installation height Fork end (suspension fork) Offset Quick release axle Air suspension side...
  • Page 44 Description Suspension fork assembly groups A suspension fork can feature up to three different assembly groups: • Compression damper (blue) • Rebound damper (red) • Air suspension or steel spring (orange) Figure 20: Internal structure of a steel suspension fork Sag setting wheel Damping adjuster Compression dampers...
  • Page 45 Description Lock The compression can be disabled in any A suspension system absorbs great deal of motor suspension fork. A suspension fork will then and muscle power during rides uphill or on behave like a rigid fork. optimally tarmacked roads. This increases energy consumption and reduces propulsion.
  • Page 46 Description The suspension fork also deflect quickly and The suspension fork responds instantly to the unhindered when hitting bumps and cushions the impact. The headset and handlebars rise slightly bump when placed at an optimum setting. when absorbing a bump (green line). Traction is retained (blue line).
  • Page 47 Description Compression dampers When optimally adjusted, the suspension fork counteracts deflection on hilly terrain, stays Compression dampers damp deflection higher in its deflection range and helps to maintain movements, i.e. compression loads. speed when riding on hilly terrain. The compression damper controls the The suspension fork deflects instantly unhindered compression stroke speed or the extent to which and absorbs bumps when the bike hits one.
  • Page 48 Description Low-speed damper A slow compression speed is generated in the suspension fork when riding over bumps. The low- The low-speed damper (also abbreviated to LSC speed damper controls the suspension fork's from low-speed compression) is a specialised behaviour positively in such riding situations. compression damper.
  • Page 49: Wheel

    Description 3.3.3 Wheel Tyre pressure The permitted pressure range is indicated on the side of the tyre. It is indicated in psi or bars. The tyre is only able to support the pedelec if there is adequate tyre pressure. The tyre pressure must be adjusted to the body weight and then checked on a regular basis.
  • Page 50 Description Carcass Tread with profile The carcass is the tyre’s supporting structure. A rubber tread is attached to the exterior of the There are usually three carcass plies beneath the carcass. tread. The carcass comprises a webbing with The tread has little influence on riding characteristics threads, usually made of polyamide (nylon).
  • Page 51: Rim

    Description Bead core 3.3.3.3 Rim The rim is the metal profile on a wheel which holds Tyre carcasses are wrapped around bead cores. the tyre, tube and rim band together. The rim is Wrapping the carcass around both sides creates joined to the hub with spokes.
  • Page 52: Spoke

    Description Presta valve 3.3.3.6 Spoke nipples The Presta valve, also known as the Sclaverand Spoke nipples are screw elements with an internal valve or the French valve, is the narrowest variant thread which fits onto the spoke thread. Fitted of all valves. The Presta valve requires a smaller spokes are tensioned by tightening the spoke hole in the rim, which is why it is especially nipples.
  • Page 53: Hub

    Description 3.3.3.7 Hub The hub is located in the centre of the wheel. The hub is connected to the rim and tyre with the spokes. An axle runs through the hub, connecting the hub with the fork at the front and with the frame at the rear.
  • Page 54: Saddle

    Description 3.3.4 Saddle The purpose of the saddle is to absorb body When riding, the rider's body weight is distributed weight, provide support and enable different riding between the pedals, the saddle and the positions. The shape of the saddle thus depends handlebars.
  • Page 55: Ladies' Saddle

    Description 3.3.4.1 Ladies’ saddle 3.3.4.2 Men’s saddle The distance between the ischial tuberosities and In contrast to the female anatomy, men's pubic the pubic symphysis is on average a quarter less bones are at a much steeper angle to one another. in women than in men.
  • Page 56: Seat Post

    Description 3.3.5 Seat post Seat posts are not designed to fasten the saddle but also to adjust exactly to the optimum sitting position. The seat post can: • adjust the seat height in the seat tube • adjust the saddle horizontally with a clamping mechanism and •...
  • Page 57: Structure Of Limotec, A1

    Description 3.3.5.3 Structure of LIMOTEC, A1 The LIMOTEC A1 seat post is a continuously height-adjustable seat post. The remote control on the handlebars lowers the seat post. This can be used to adjust the saddle height during a ride, e.g. when stopped at traffic lights.
  • Page 58: Structure Of Eightpins H01

    Description 3.3.5.4 Structure of EIGHTPINS H01 The EIGHTPINS H01 seat post is a continuously The remote control on the handlebars lowers the height-adjustable seat post. An infinitely variable, seat post. This can be used to adjust the saddle hydraulically lockable gas compression spring height during a ride, e.g.
  • Page 59: Brake

    Description 3.3.6 Brake 3.3.6.2 Hydraulic brake A pedelec’s brake system is primarily operated using the brake lever on the handlebars. The brake fluid is in a closed hose system. If the brake lever is pulled, the brake fluid transfers • If the left brake lever is pulled, the brake on the front wheel is applied.
  • Page 60: Disc Brake

    Description 3.3.6.3 Disc brake Figure 48: Brake system with disc brake – example Brake disc Brake calliper with brake linings Handlebars with brake lever Front wheel Brake disc Rear wheel brake disc On a pedelec with a disc brake, the brake disc is permanently screwed to the hub.
  • Page 61: Mechanical Drive System

    Description 3.3.7 Mechanical drive system 3.3.7.1 Chain drive layout The pedelec is driven by muscle power, just like a bicycle. The force which is applied by pedalling in the direction of travel drives the front chain wheel. The chain or belt transmits the force onto the rear chain wheel and then onto the rear wheel.
  • Page 62: Sram Rear Derailleur, Eagle Axs

    Description 3.3.7.3 SRAM rear derailleur, Eagle AXS™ Only applies to vehicles with this equipment The SRAM XX1 EAGLE AXS rear derailleur is via a Bluetooth® connection. The rear derailleur is located on the rear wheel. connected to the electric drive system. The LED indicator (rear derailleur) and the AXS button The SRAM XX1 EAGLE AXS rear derailleur and (rear derailleur) is needed to pair with the shifter.
  • Page 63: Electric Drive System

    Description 3.3.8 Electric drive system The pedelec has an electric drive system in The push assist system has a hill hold function. addition to a mechanical one. The hill hold function prevents the pedelec from rolling back down a steep slope or steps for ten seconds.
  • Page 64: System

    Description 3.3.8.4 System The pedelec can only be activated using the on- board smartphone belonging to the pedelec. The A smartphone with the BOSCH eBike Flow app eBike Lock function is linked to the eBike Flow installed is required to use all drive system app user account.
  • Page 65: Rechargeable Battery

    Description Activity tracking In the event of a hazard, a protective circuit switches the battery off automatically. In the event User recognition is required on a PC or of a hazard, a protective circuit switches the smartphone to record activities. battery off automatically.
  • Page 66 Description Integrated battery Frame battery Three different types of integrated batteries can Two different types of frame batteries can be be fitted: fitted: PowerTube 500 PowerTube 625 PowerTube 750 BBP375Y BBP376Y BBP377Y PowerPack 545 PowerPack 725 Figure 54: Overview of battery variants Figure 56: Overview of frame battery Figure 57: Details of frame battery Battery housing...
  • Page 67: System Controller Control Panel

    Description 3.3.8.7 System Controller control panel 3.3.8.8 Mini Remote control panel The Mini Remote control panel is located on the BOSCH System Controller control panel is in the handlebars. upper tube. Figure 59: Position of BOSCH Mini Remote (1) control Figure 58: Position of BOSCH System Controller (1) on- panel board computer...
  • Page 68: Description Of Controls And Screens

    Description Description of controls and screens 3.4.1 Overview of handlebars Figure 60: Detailed view of handlebars with BOSCH System Controller on-board computer and Mini Remote – example Lockout Front wheel handbrake Shifter Handle Handle Seat post remote control Rear wheel handbrake Air valve (suspension fork) Control panel On-board computer...
  • Page 69: Bosch System Controller Control Panel

    Description 3.4.1.1 BOSCH System Controller control panel The BOSCH System Controller on the top tube is a control panel. It controls the system with two buttons and has three indicators. Figure 61: Overview of the System Controller control panel Level of assistance indicator ABS indicator (optional)/ambient light sensor On-Off button (control panel) Battery Level indicator (control panel)
  • Page 70 Description Level of assistance indicator ABS indicator (optional)/light sensor The higher the selected level of assistance, the The ABS indicator lights up on pedelecs with an more the drive system assists with pedalling. The ABS system when they start up. BOSCH System Controller or BOSCH Mini Remote control unit is used to configure how The ABS will switch off if the pedelec reaches a...
  • Page 71 Description Battery Level indicator (control panel) The battery level indicator (control panel) shows the battery charge level. You can also see the battery charge level on the LEDs on the battery itself. Each blue bar on the indicator signals 20% capacity and each white bar 10% capacity.
  • Page 72: Bosch Mini Remote Control Panel

    Description 3.4.1.2 BOSCH Mini Remote control panel The BOSCH Mini Remote on the handlebars is a control panel. It controls the system and all indicators with four buttons. Figure 62: Overview of BOSCH Mini Remote control panel Plus button/ Selection button Light button LED indicator lamp Rubber inlay/battery holder...
  • Page 73: Handbrake

    Description 3.4.2 Handbrake There is a handbrake on the left and right of the handlebars. Figure 63: Front wheel (2) and rear (1) brake levers – Shimano brake used as an example The left handbrake (2) controls the front wheel The right handbrake (1) controls the rear wheel brake.
  • Page 74: Suspension And Damping

    Description 3.4.3 Suspension and damping 3.4.3.1 SR SUNTOUR air valve (fork) and sag setting wheel (fork) Model AIR EQ COIL Adjustable COIL Air valve (fork) Air valve (fork) Sag setting wheel Sag setting wheel Suspension Air suspension Air suspension Steel spring Steel spring Durolux Auron...
  • Page 75: Sr Suntour Adjuster Damper

    Description 3.4.3.2 SR SUNTOUR adjuster damper R2C2 Model Remote control Fork Durolux Auron Mobie35 Mobie34 Aion Zeron35 x = present O = present in PCS piston MY23BM01 - c2_1.0_16.12.2022...
  • Page 76 Description Model RLRC LORC Remote control Fork Auron Axon Aion Zeron35 Axon Epixon9 Raidon Mobie25/45 x = present O = present in PCS piston MY23BM01 - c2_1.0_16.12.2022...
  • Page 77 Description Model Remote control Fork Mobie34 CGO MobieA32 NCX32/NCX/TR- x = present MY23BM01 - c2_1.0_16.12.2022...
  • Page 78: Shimano Sl-T6000 Derailleur Gears

    Description 3.4.3.3 SHIMANO SL-T6000 derailleur gears Only applies to vehicles with this equipment The gear shift unit is on the left of the handlebars. The gear shift unit features two switches and an indicator. Figure 64: SHIMANO SL-T6000 gear shift 1 Gear indicator 2 Lever A (gear shift) 3 Lever B (gear shift)
  • Page 79 Description SRAM derailleur gears, Eagle AXS™ Only applies to vehicles with this equipment The SRAM AXS Controller shifter is located on the cover (shifter) is located on top of the battery. handlebars. The LED indicator (shifter) and the LED indicator (shifter) are needed to pair with the The SRAM XX1 EAGLE AXS rear derailleur and rear derailleur.
  • Page 80: Rechargeable Battery

    Description 3.4.4 Rechargeable battery 3.4.4.1 Battery Level indicator screen The five green LEDs on the battery level indicator show the charge level when the battery is Each battery has its battery level indicator: switched on. Each LED represents 20% of battery capacity.
  • Page 81: Technical Data

    Description Technical data 3.5.1 Pedelec 3.5.4 Mini Remote control panel Operating temperature -5 °C… +40 °C Power output/system 250 W (0.25 kW) Storage temperature +10 °C… +40 °C Shut-off speed 25 km/h Battery 1 × CR1620 Charging temperature 0 °C… +40 °C Protection class IP54 Operating temperature...
  • Page 82: Rechargeable Battery

    Description 3.5.6 Rechargeable battery 3.5.6.4 BOSCH PowerTube 625 Nominal voltage 36 V 3.5.6.1 BOSCH PowerPack 545 Nominal capacity 16.7 Ah Nominal voltage 36 V Energy 625 Wh Nominal capacity 14.4 Ah Weight 3.6 kg Energy 545 Wh Protection class IP54 Weight 3.0 kg Operating temperature...
  • Page 83: Rear Frame Damper

    Description 3.5.7 Rear frame damper 3.5.7.1 ROCKSHOX Deluxe Select+ Figure 69: ROCKSHOX Deluxe Select rear frame damper structure design Rear frame damper with Suspension type DebonAir™ air suspension with IFP chamber Maxima Plush suspension fluid Internal lubricant for reduced friction and minimised damper noise •...
  • Page 84: Technical Data For Rockshox Super Deluxe Select

    Description 3.5.7.2 Technical data for ROCKSHOX Super Deluxe Select+ Figure 70: ROCKSHOX Super Deluxe Select+ rear frame damper structure design Rear frame damper with Suspension type DebonAir™ air suspension with IFP chamber Maxima Plush suspension fluid Internal lubricant for reduced friction and minimised damper noise •...
  • Page 85: Technical Data For Sr Suntour Edge Lor8 Trunnion Mount

    Description 3.5.7.3 Technical data for SR SUNTOUR Edge LOR8 Trunnion Mount Figure 71: SUNTOUR Edge LOR8 Trunnion Mount rear frame damper structure Suspension type Air suspension Damping LOR8 Settings • Rebound adjustable using the rebound adjuster wheel (low speed rebound) with 80% lockout •...
  • Page 86: Technical Data For Sr Suntour Edge Plus 2Cr

    Description 3.5.7.4 Technical data for SR SUNTOUR Edge Plus 2CR Figure 72: SUNTOUR Edge Plus 2CR rear frame damper structure Suspension type Air suspension Damping • Rebound can be adjusted using the rebound adjuster Settings while riding (rear frame damper) •...
  • Page 87: Suspension Fork

    Description 3.5.8 Suspension fork 3.5.8.1 ROCKSHOX 35 Gold 29" Air suspension assembly group Air suspension DebonAir™ piston Air suspension cover cap Stanchion Fluid RockShox 5 WT Volume (+) 2 ml Lubricating grease PM600 or SRAM Butter Apply lubricating Air suspension piston grease Lower fork leg Fluid...
  • Page 88: Rockshox Lyrik Select 29

    Description 3.5.8.2 ROCKSHOX Lyrik Select 29" Air suspension assembly group Air suspension DebonAir+™ piston Air suspension cover cap Stanchion Fluid Maxima PLUSH Dynamic Suspension Lube Heavy Volume (+) 3 ml; (-) 1 ml Lubricating grease SRAM Butter Apply lubricating Air suspension piston grease Lower fork leg Fluid...
  • Page 89: Sr Suntour, Zeron35-Boost Lor Ds 15Qlc32-110 29

    Description 3.5.8.3 SR SUNTOUR, ZERON35-Boost LOR DS 15QLC32-110 29" Suspension Steel spring Stanchion distance 145 mm Damping Cartridges General information Deflection Parts list (see Section 11.3) Head tube 1.5" … 1-1/8" Quick release axle Ø15-110 15QLC32-110 Offset 51 mm Deflection 120 mm: 550 mm Length Deflection 150 mm: 570 mm With mudguard...
  • Page 90: Sr Suntour Cartridge Lor

    Description 3.5.8.4 SR SUNTOUR cartridge LOR The SR Suntour LOR cartridge features • a low-speed compression damper 2. 2. • a low-speed rebound damper Before riding, use the rebound adjuster (suspension fork) (1) to adjust the system to the surface you will ride on. The suspension system can be adjusted to the current surface during rides using the low-speed compression adjustment wheel (2).
  • Page 91: Rear Derailleur

    Description 3.5.9 Rear derailleur 3.5.9.1 SRAM XX1 Eagle AXS rear derailleur Figure 77: SRAM XX1 Eagle AXS rear derailleur BLUETOOTH Low Energy ® Derailleur cage Carbon Frequency # MHz Pulleys Steel Transmitting capacity # mW Technology Eagle™ Derailleur guard Overload clutch Software AXS™...
  • Page 92: Shifter

    Description 3.5.10 Shifter 3.5.10.1 SRAM Eagle AXS Controller shifter Figure 78: SRAM Eagle AXS Controller Technology Eagle™ Software AXS™ Protection class IPX7 Operating temperature -10 °C… +40 °C Air humidity during 0% … 100% operation Storage temperature -40 °C… +70 °C Air humidity during 10% …...
  • Page 93: Saddle

    Description 3.5.11 Saddle 3.5.11.1 BROOKS ENGLAND saddle width 3.5.11.3 SELLE ROYAL saddle width Riding position Riding position Athletic Position on trekking bike Narrow saddle Position on trekking bike Sharply inclined upper body, Sharply inclined upper body, back at an angle of 30°…60°. back at an angle of 30°…60°.
  • Page 94: Seat Post

    Description 3.5.12 Seat post 3.5.12.1 LIMOTEC, A1/A1L Figure 79: Dimensions of LIMOTEC A1 seat post Numbering in drawing Variable type 30.9 Ø/75 mm 25.6 30.9 31.6 Ø/75 mm 25.6 31.6 30.9 Ø/100 mm 25.6 30.9 31.6 Ø/100 mm 25.6 31.6 30.9 Ø/125 mm 25.6 30.9...
  • Page 95 Description Figure 80: Dimensions of LIMOTEC A1L seat post Numbering in drawing Variable type 30.9 Ø/75 mm 25.6 30.9 31.6 Ø/75 mm 25.6 31.9 30.9 Ø/100 mm 25.6 30.9 31.6 Ø/100 mm 25.6 31.9 34.9 Ø/100 mm 28.6 34.9 30.9 Ø/125 mm 25.6 30.9 31.6 Ø/125 mm...
  • Page 96: Eightpins Seat Post

    Description 3.5.13 EIGHTPINS seat post Maximum body weight Eightpins seat posts have a rider weight limit. • The variant with a setback head has a maximum permitted rider weight of 130 kg. • The variant with a mini-setback head has a maximum permitted rider weight of 110 kg. Rider height and seat post size The design for the Eightpins seat post configuration is based on the statistical evaluation of a heigh survey of around 1,000 people.
  • Page 97 Description Figure 82: Dimensions of EIGHTPINS seat post with its maximum piston stroke (1), adjustment range (2), maximum and minimum saddle height (3) and the position of the post pin (4) for ISPS with 6 sizes ISPS with 6 sizes Max.
  • Page 98: Tyres

    Description 3.5.14 Tyres V-GUARD The V-Guard puncture protection 3.5.14.1 SCHWALBE puncture protection level belt comprises of lightweight, cut- resistant fibres. Its webbing ensures highly effective puncture resistance Combination of Webbing for lightweight race and tour tyres. Rubber insert inserts insert SmartGuard®...
  • Page 99: Tyres, Supero Puncture Protection Level

    Description 3.5.14.2 Tyres, SUPERO puncture protection level Level 7 Combination of Webbing Rubber insert inserts insert An EPS webbing layer is located beneath a 3-mm LPD layer. Level 7 Level 6 Level 6 EPS 2 EPS BtB An EPS webbing layer is combined with a 1-mm layer of rubber.
  • Page 100: Torque

    Description 3.5.15 Torque Model Torque Tool Axle Conventional axle nut 35 … 40 Nm* 15 mm spanner SR SUNTOUR screw-on axle 12AH2 Axle 8 … 10 Nm 6 mm hex bit Securing screw 5 … 6 Nm 5 mm hex bit SR SUNTOUR screw-on axle 15AH2 Axle...
  • Page 101 Description BOSCH Mini Remote Attachment screw 0.4 Nm (not 0.6 Nm, as written on mini-remote) 3 mm hex bit SHIMANO SC-E5003 0.8 Nm 3 mm hex bit Attachment screw Brake linings SHIMANO Hex key, 3 mm Circlip 2 … 4 Nm Slotted-head screwdriver TEKTRO for hydraulic disc brake system...
  • Page 102 Description SHIMANO for 5-hole version Attachment screws 2 … 4 Nm Star bit [no. 25] SHIMANO for 6-hole version Attachment screws 2 … 4 Nm Star bit [no. 25] TEKTRO for hydraulic disc brake system Attachment screws 4 … 6 Nm Torx®...
  • Page 103 Description SR SUNTOUR Damping side, top, aluminium 20 Nm SR SUNTOUR Damping side, bottom, without adjuster 10 Nm SR SUNTOUR Damping side, bottom, with adjuster 7 Nm SR SUNTOUR Fork head clamps 7 Nm SRAM RockShox, 35 Cover cap 28 Nm socket nut, 24 mm SRAM RockShox, Lyrik, Compression damper cover...
  • Page 104 Description SRAM RockShox Locking screw – remote control stop ring Hand-tight or 0.1 … 0.3 Nm 2 mm hex bit SRAM RockShox, Lyrik, Clamping screw – rebound adjuster ring 0.84 Nm 2.5 mm hex bit SRAM RockShox, Lyrik, Air suspension guide rod insert (Select+, Select, Base –...
  • Page 105 Description SHIMANO, FC-M8000, single version Attachment screw for crank/ chainring 12 … 14 Nm Star bit [no. 30] SHIMANO, FC-M8000, dual version Largest chainring 12 … 14 Nm Star bit [no. 30] Smallest chainring 16 … 17 Nm Star bit [no. 30] SHIMANO, FC-M8000, triple version Largest chainring...
  • Page 106 Description BOSCH motor BDU37xx 20 ± 2 Nm Torx Plus® P40, M8 × 16 6 x attachment screws for motor BOSCH Intuvia 100 bracket Torx ® Torx Plus ® Motor cover BOSCH motor cover BDU37xx Attachment screws for lower Initial fitting: 3 ± 0.5 Nm Torx®...
  • Page 107 Description ROHLOFF, 14/500 Chain tensioner attachment screw 8 Nm 5 mm hex bit ROHLOFF, 14/500 Chain guide attachment screw 3 Nm Torx® TX 20 ROHLOFF, 14/500 Rear spacer sleeve attachment screw 3 Nm Torx® TX 20 ROHLOFF, 14/500 Attachment screw for shift handle on handlebars 1 Nm 2.5 mm hex bit...
  • Page 108 Description SHIMANO, HB-M7000, HB-M6000 HB-M4050 Lock nut 10 … 15 Nm Hub spanner, 13 mm and 17 mm SHIMANO, HB-M7010, HB-M7010-B HB-M6010, HB-M6010-B, HB-M618, HB-M618-B, HB-MT400, HB-MT400-B Lock nut 21 … 26 Nm Hub spanner, 22 mm SHIMANO hub dynamo E2 model 20 - 25 Nm Screw wrench...
  • Page 109 Description SHIMANO DEORE XT SL-M8100 Attachment screw 3 Nm 4 mm hex bit SHIMANO DEORE XT SL-M8130 Attachment screw 3 Nm 4 mm hex bit SHIMANO, SLX SL-M7100 Attachment screw 3 Nm 4 mm hex bit SHIMANO XTR SL-M9100 Attachment screw 3 Nm 4 mm hex bit SRAM AXS Controller...
  • Page 110 Description SHIMANO for MTB/trekking Inner bearing adapter 35 … 50 Nm … SHIMANO for MTB/trekking Top swing screw, clip type 5 … 7 Nm Hex key, 5 mm/ and e-type Screw wrench, 9 mm SHIMANO for MTB/trekking Down swing screw, clip type, 5 …...
  • Page 111: Transporting And Storing

    Transporting and storing Transporting and storing Weight and dimensions for transportation Weight and dimensions during transportation 23-18-3067 23-18-3068 23-18-3069 23-18-3070 23-18-3073 23-18-3074 Table 35: Type number, model and pedelec type * Vehicle weight without battery # Not yet available when the instructions were produced Designated handles, lifting points The box does not have any handles.
  • Page 112: Transportation

    Transporting and storing Transportation 4.3.2 Transporting the pedelec 4.3.2.1 By car CAUTION Bicycle rack systems which use the handlebars or frame to hold the pedelec in an upside-down Crash caused by unintentional activation position exert inadmissible forces on its There is a risk of injury if the drive system is components during transportation.
  • Page 113: By Local Transport

    Transporting and storing 4.3.4 Transporting the battery 4.3.2.3 By local transport You can normally take pedelecs on local public Batteries are subject to hazardous goods transport, e.g. by bus or suburban rail, if you regulations. Undamaged batteries may be purchase a bike ticket. There may be times when transported by private persons in road traffic.
  • Page 114: Storing

    Transporting and storing Storing  Always store pedelec, battery, on-board New battery computer, display and charger separately. Inspect battery for damage after delivery.  Storage temperature +10… +40 °C  If batteries are faulty, observe instructions in Humidity 30%…85% Handling a damaged or faulty battery during storage and disposal (see Section 2.1.1).
  • Page 115: Break In Operation

    Transporting and storing 4.4.4 Break in operation 4.4.4.1 Preparing for a break in operation 1 The pedelec needs to be cleaned with a damp Notice cloth and preserved with wax spray. Never wax the friction surfaces of the brake. Batteries discharge if they are not used. If the 2 Have the specialist dealer carry out battery is stored for a longer period of time when maintenance and basic cleaning and apply...
  • Page 116: Assembly 5.1 Unpacking

    Assembly Assembly Scope of delivery WARNING 1 × pre-assembled pedelec  Risk of eye injury 1 × front wheel  Problems may arise if components are set 2 × pedals  incorrectly. They may cause serious injuries to 2 × quick releases (optional) ...
  • Page 117: Commissioning

    Assembly Commissioning Only trained specialist staff may perform initial commissioning since initial commissioning of the pedelec requires special tools and specialist knowledge. Experience has shown that a pedelec which has not yet been sold is automatically handed to customers as soon as it appears ready to ride. It makes sense to prepare each pedelec so that it is fully ready for use immediately after being assembled.
  • Page 118: Preparing The Wheel

    Assembly 5.3.2 Preparing the wheel There is an arrow on the sides of the tyres with the • The FRONT rotation direction arrow indicates the recommended direction of rotation for the front inscription ROTATION to show the direction of wheel. rotation.
  • Page 119: Adjusting The Suspension System To Body Weight

    Assembly 5.3.3 Adjusting the suspension system to body weight Not included in price 5.3.3.1 Adjusting SR Suntour suspension elements Seat post and forks are components that may be § Not included in price replaced after approval by the vehicle or parts manufacturer.
  • Page 120: Adjusting The Limotec Seat Post

    Assembly 5.3.4 Adjusting the LIMOTEC seat post Only applies to pedelecs with this equipment The rider’s body weight exceeds or falls below the  seat post’s functional weight. 1 Order new Limotec seat post with suitable functional weight. 2 Remove existing seat post. Replacing Limotec A1 and A5 3 Use the seat height formula to calculate the optimum seat post height for leg length:...
  • Page 121: Installing The Wheel In The Suntour Fork

    Assembly 5.3.5 Installing the wheel in the SUNTOUR fork Only applies to Suntour forks with this equipment 5.3.5.1 Screw-on axle (12AH2 and 15AH2) Only applies to Suntour forks with this equipment Before installing the wheel, ensure that the O-ring 4 Insert the securing screw on the non-drive ...
  • Page 122: Mm Cross Axle

    Assembly 5.3.5.2 20 mm cross axle Only applies to Suntour forks with this 2 Tighten the cross axle with the red handle. equipment CAUTION Crash caused by loose cross axle A faulty or incorrectly installed cross axle may become caught in the brake disc and block the wheel.
  • Page 123 Assembly 5 Check the position and clamping force of the quick release lever. The quick release lever must be flush with the shock absorber. Figure 97: Perfect position for the clamping lever 6 Use 4 mm hexagon socket spanner to adjust the clamping lever clamping force if required.
  • Page 124: Q-Loc Quick Release

    Assembly 5.3.5.3 Q-LOC quick release Only applies to Suntour forks with this equipment 1 Push in the quick release until you can hear a click. Make sure that the flange is extended. CAUTION Crash caused by unfastened quick release A faulty or incorrectly installed quick release may become caught in the brake disc and block the wheel.
  • Page 125: Fitting The Pedals

    Assembly 5.3.6 Fitting the pedals The pedals have two different threads to ensure 3 Turn the pedal marked R anti-clockwise by they don’t come loose while the rider is pedalling. hand into the crank arm on the right as seen when facing the direction of travel.
  • Page 126: Pairing The System Controller With Mini Remote

    Assembly 5.3.7 Pairing the System Controller with Mini Remote The System Controller and Mini Remote operating units are interlinked via a Bluetooth® connection. The control units must be reconnected, for example, if connection was not established during production or if the control units were disconnected when components were replaced.
  • Page 127: Connecting The Sram Axs Shifter And Rear Derailleur

    Assembly 5.3.8 Connecting the SRAM AXS shifter and rear derailleur The SRAM XX1 EAGLE AXS rear derailleur and 2 Press the AXS button (shifter) on the SRAM the SRAM AXS shifter controller are interlinked AXS Controller shifter. Hold it down until the via a Bluetooth®...
  • Page 128: Checking The Stem And Handlebars

    Assembly 5.3.9 Checking the stem and handlebars 5.3.9.1 Checking the connections 5.3.9.3 Checking the bearing clearance 1 Stand in front of the pedelec. Clamp the front 1 Place the fingers of one hand on the upper wheel between your legs. Grasp the handlebar headset cup.
  • Page 129: Operation

    Operation Operation Risks and hazards WARNING WARNING Injuries and death caused by distraction Injuries and death caused by blind spots A lack of concentration while riding increases the Other road users, trucks, cars and pedestrians risk of an accident. This may cause a crash with often underestimate the speed of pedelecs.
  • Page 130 Operation Notice CAUTION Heat or direct sunlight can cause the tyre pressure Crash caused by material fatigue to increase above the permitted maximum pres- Intensive use can cause material fatigue. A com- sure. This can destroy the tyres. ponent may suddenly fail in case of material ...
  • Page 131: Tips For A Greater Range

    Operation Tips for a greater range The pedelec’s range depends on many Gear switching habits influencing factors. A single battery charge may only last fewer than 20 kilometres but much more  Use a low gear and a low level of assistance on than 100 is also possible.
  • Page 132: Error Message

    Operation Error message 6.3.1 On-board computer The on-board computer indicates whether a Code Method of resolution critical or less critical error has arisen in the drive system. 660001  Do not charge battery and do not use again. Contact specialist dealer. The error messages generated by the drive 660002 system can be read in the eBike Flow app and by...
  • Page 133: Rechargeable Battery

    Operation 6.3.2 Rechargeable battery You can eliminate errors yourself using the following table when necessary. Contact your The battery is protected against deep discharge, specialist dealer if the problem persists. overcharging, overheating and short circuits by Electronic Cell Protection (ECP). In the event of a Code Description Method of resolution...
  • Page 134: Instruction And Customer Service

    Operation Instruction and customer service 6.5.1 Preparing The supplying specialist dealer will provide customer service. Contact details can be found on the pedelec pass for these operating instructions. The following tools are required to adjust the pedelec: The specialist dealer will explain all the pedelec functions to the new owner in person, this being when the specialist dealer hands over the pedelec Tape measure...
  • Page 135: Determining The Sitting Position

    Operation 6.5.2 Determining the sitting position The starting point for a comfortable posture is the Position on trekking bike Position on sports bike correct position of the pelvis. If the pelvis is in the wrong position, it can cause different types of pain, e.g.
  • Page 136: Seat Post

    Operation 6.5.3 Seat post 6.5.4 Saddle 6.5.3.1 Adjusting the seat post to body weight 6.5.4.1 Replacing the saddle Not included in price Not included in price Seat post are components that may be replaced Saddles are components that may be replaced §...
  • Page 137: Determining The Saddle Shape

    Operation 6.5.4.2 Determining the saddle shape Ladies’ saddle To distribute the pressure optimally over the female bone structure in the seat area, a ladies’ saddle should: • have a relief opening far to the front • have a wide V-shaped saddle edge. Figure 110: Pressure points on a saddle, male anatomy To distribute the pressure on the male bone structure in the seat area optimally, the saddle...
  • Page 138: Determining The Minimum Saddle Width

    Operation 6.5.4.3 Determining the minimum saddle width With corrugated cardboard With a gel cushion 1 Place corrugated cardboard on a flat, hard, 1 Smooth gel cushion. unpadded seat. 2 Place gel cushion on a flat, hard, unpadded 2 Sit in the middle of the corrugated board. seat.
  • Page 139: Selecting The Saddle Hardness

    Operation Using calculation Depending on the position, the following value is added to the minimum saddle width. Position on roadster + 4 cm Position on city bike + 3 cm Position on trekking bike + 2 cm Position on sports bike + 1 cm Triathlon/time trials + 0 cm...
  • Page 140: Straightening The Saddle

    Operation 6.5.4.6 Straightening the saddle  Position saddle in direction of travel. In doing so, align the tip of the saddle with the top tube. Figure 117: Rotating the saddle correctly (left) and turning it too far (right) 2 Use a torque wrench to tighten the seat post axle with 8 Nm.
  • Page 141: Adjusting The Saddle Height

    Operation 6.5.4.8 Adjusting the saddle height To adjust the saddle height safely, either:  • Push the pedelec near to a wall so that the pedelec rider can lean on the wall to support themselves or • Ask another person to hold the pedelec. 1 Use the seat height formula to set the saddle height roughly: Seat height (SH) = inner leg length (I) ×...
  • Page 142: Setting The Saddle Height With The Remote Control

    Operation 6.5.4.9 Setting the saddle height with the remote control Use the seat height formula to set the saddle height: Seat height (SH) = inner leg length (I) × 0.9 Lowering the saddle (see Section 6.9.2.1). Figure 123: Setting the seat post height Raising the saddle (see Section 6.9.2.2) 4 Press the height adjustment operating lever...
  • Page 143: Adjusting The Saddle Position

    Operation 6.5.4.11 Adjusting the saddle position 6.5.4.12 Adjusting the saddle tilt The saddle can be shifted on the saddle frame. The saddle tilt must be adjusted to the seat height, The right horizontal position ensures an optimal the saddle and handlebar position, and the saddle leverage position for legs.
  • Page 144: Adjusting The Eightpins H01 Seat Post Saddle Tilt

    Operation 6.5.4.13 Adjusting the Eightpins H01 seat post  The rider is sitting comfortably on the saddle saddle tilt and does not slip backwards or forwards. Only applies to pedelecs with this equipment 4 If the rider tends to slip forwards on the narrow part of the saddle, adjust the seat position (see The saddle tilt must be adjusted to the seat height, Section 6.6.2.3) or tilt the saddle very slightly...
  • Page 145: Eightpins Ngs2 Seat Post Saddle Tilt

    Operation 6.5.4.14 Eightpins NGS2 seat post saddle tilt 3 Position saddle middle so that it is completely straight. Only applies to pedelecs with this equipment The saddle prevents the rider from slipping 0° backwards or forwards when placed in a horizontal position.
  • Page 146: Handlebars

    Operation 6.5.5 Handlebars 6.5.5.1 Replace handlebars 6.5.5.3 Adjusting the hand position The hand is an optimal position on the handlebars Not included in price when the forearm and hand are in a straight line, i.e. the wrist is not bent. In this way, the nerves are Handlebars are components that may be §...
  • Page 147: Adjusting The Handlebars

    Operation 6.5.5.4 Adjusting the handlebars The handlebars and their position determine the posture that the pedelec rider adopts on the pedelec. 1 After selecting the seating position (see Section 6.5.2), determine the angle of the upper body and the upper arm. 2 Tension the back muscles when adjusting the handlebars.
  • Page 148: Stem

    Operation 6.5.6 Stem 6.5.6.1 Replacing the handlebars 2 Pull out the handlebars to the required height. Observe minimum insertion depth. Not included in price Handlebar-stem units are components that may § be replaced after approval by the vehicle or parts manufacturer.
  • Page 149: Setting The Quill Stem

    Operation 6.5.6.5 Setting the quill stem 6.5.6.6 Adjusting the Ahead stem Only applies to pedelecs with this equipment Only applies to pedelecs with this equipment In the case of a quill stem, the stem and fork In the case of an Ahead stem, the stem is placed steerer form a permanently interconnected directly on the fork steerer, which protrudes over component, which is clamped in the fork steerer.
  • Page 150: Handles

    Operation 6.5.7 Handles 6.5.7.1 Replacing the handles 6.5.7.2 Adjusting ergonomic handles Only applies to pedelecs with this equipment Not included in price Handles with bolt clamps are components which § may be replaced without approval. Only handles that are approved for use on e-bikes may be used to replace the existing ones.
  • Page 151: Tyres

    Operation 6.5.8 Tyres 6.5.8.1 Replacing tyres Riding off-road The tyres form the only connection between the Not included in price pedelec and the ground. It depends disproportionately on the tyres whether the Different tyres need to be used when the area of §...
  • Page 152 Operation  As a general rule, wide tyres are operated at a lower tyre pressure. They provide the option of exploiting the advantages of the lower tyre pressure without the serious disadvantages it causes with regard to wear, rolling resistance and breakdown protection.
  • Page 153: Brake

    Operation 6.5.9 Brake 6.5.9.3 Change handbrake position The handbrake grip distance can be adjusted to ensure that it can be reached more easily. The Having the handbrake in the correct position pressure point can also be adjusted to the pedelec prevents the rider from stretching their wrist too rider’s preferences.
  • Page 154: Change Handbrake Inclination Angle

    Operation 6.5.9.4 Change handbrake inclination angle 2 Set the brake lever angle as indicated in the table. The nerves that pass through the carpal tunnel are connected to the thumb and the index and middle fingers. An excessively steep or excessively flat brake angle will cause the wrist to 20 –...
  • Page 155: Adjusting The Grip Distance On A Shimano Handbrake

    Operation 6.5.9.6 Adjusting the grip distance on a SHIMANO handbrake Only applies to pedelecs with handbrakes: BL-M4100 BL-M7100 BL-M8100 BL-MT200 BL-MT201 BL-MT400 BL-MT401 BL-MT402 BL-T6000 GRX ST-RX600 M7100 M8100 RS785 The handbrake position can be adjusted to the pedelec riders’ requirements. ...
  • Page 156: Adjusting The Grip Distance On A Shimano St-Ef41 Handbrake

    Operation 6.5.9.7 Adjusting the grip distance on a SHIMANO ST-EF41 handbrake Only applies to pedelecs with this equipment The handbrake position can be adjusted to the  Turn setting screw anti-clockwise towards rider’s requirements. Such adjustment does not minus (–). affect the pressure point or the position of the ...
  • Page 157: Setting The Grip Distance On A Tektro Handbrake

    Operation 6.5.9.8 Setting the grip distance on a TEKTRO handbrake Only applies to pedelecs with this equipment The handbrake position can be adjusted to the Notice rider’s requirements.  Undo 2 mm setting screw anti-clockwise. If the setting screw is fully removed, components inside the handbrake will also be permanently ...
  • Page 158: Gear Shift

    Operation 6.5.10 Gear shift 6.5.10.1 Replacing the gear shift Adjust the position of the gear shift to the pedelec riders’ needs. Not included in price 1 Undo attachment screw. All gear shift components (rear derailleur, shifter, 2 Place control panel or shifter into the position §...
  • Page 159: Adjusting The Sram Axs Controller Shifter Battery

    Operation 6.5.10.3 Adjusting the SRAM AXS Controller shifter battery Only applies to pedelecs with this equipment Figure 152: Position of collar attachment screw (1) 1 Undo collar attachment screw (1) with a Torx® T25. 2 Place shifter into the position where the pedelec rider can use the shifter with their thumb and/or index finger.
  • Page 160: Adjusting The Sram Axs Chain Gap

    Operation 6.5.10.4 Adjusting the SRAM AXS chain gap 3 Turn chain gap gauge and cassette until the fin on the chain gap gauge rear touches the Only applies to pedelecs with this equipment upper pulley. Adjusting rear derailleur with chain gap gauge The rider sits on the pedelec in the case of full- ...
  • Page 161: Adjusting The Sram Axs Rear Derailleur

    Operation Adjusting rear derailleur without chain gap 6.5.10.5 Adjusting the SRAM AXS rear derailleur gauge 1 Switch the chain to the second largest sprocket. The rider sits on the pedelec in the case of full-  suspension pedelecs. 2 Press down the AXS button on the controller In the case of oval Eagle X-SYNC 2 chainrings, ...
  • Page 162: Adjusting The Locking Screws

    Operation  The upper pulley is now aligned with the centre 6.5.10.6 Adjusting the locking screws of the second largest sprocket. 1 Switch the chain to the largest sprocket. 2 Use a 3 mm hex bit to position the lower locking screw in such a way that the lower locking screw touches the limit stop on the outer parallelogram body slightly.
  • Page 163: Performing Fine Adjustment

    Operation 6.5.10.7 Performing fine adjustment 1 Press down the AXS button on the controller and hold.  Press the rocker switch downwards briefly.  The rear derailleur is shifted inwards by 0.2 mm each time you press. Figure 165: Pressing the rocker switch downwards ...
  • Page 164: Suspension And Damping

    Operation 6.5.11 Suspension and damping Suspension and damping can be adjusted to the  Follow the correct order for adjustment. rider's weight in up to six increments, depending on the suspension system. For pedelecs with components only Sequence Adjustment Section Suspension fork Rear frame damper...
  • Page 165: Adjusting The Rockshox Steel Suspension Fork Sag

    Operation 6.5.12.1 Adjusting the RockShox steel suspension fork sag Only applies to pedelecs with this equipment 1 Turn the sag setting wheel anti-clockwise until it stops.  The softest spring pre-tensioning is set. Figure 169: Sag (1) Setting Prohibited >30% Figure 167: Turning the sag setting wheel in (1) and out (2) High sensitivity 20…...
  • Page 166: Adjusting The Sag For Sr Suntour Air Suspension Fork

    Operation 6.5.12.2 Adjusting the sag for SR SUNTOUR air suspension fork Only applies to pedelecs with this equipment 1 Turn the air valve cap (see Section 3.4.3.1) 3 Pump air suspension to the required pressure anti-clockwise away from the air valve level.
  • Page 167 Operation Recommended air pressure [psi] < 55 40… 55 40… 55 40… 55 40… 55 40… 55 40… 55 55… 65 … … 55… 65 55… 65 55… 65 55… 65 65… 75 … … 65… 75 65… 75 65… 75 65…...
  • Page 168 Operation Adjusting preload internally  Only your specialist dealer may make an internal adjustment to the preload. The air volume spacers can be replaced on some fork models. This changes the value for the centre stroke and the bottom-out (bounce) resistance. ...
  • Page 169 Operation Aion35 Zeron35 Axon32 Mobie34-air Mobie45-air Rubber volume 4.3cc 4.3cc space Deflection [mm] … … … … … … … … … … … … … … … … … … … … … … … … … … … …...
  • Page 170: Adjusting The Rear Frame Damper Sag

    Operation 6.5.13 Adjusting the rear frame damper sag Negative deflection (sag) CAUTION The sag is the percentage of total spring deflec- tion that is compressed by the rider’s body weight, Crash caused by broken rear frame damper including equipment (such as a backpack), their If the rear frame damper's maximum air pressure seating position and frame geometry.
  • Page 171: Adjusting The Rockshox Rear Frame Damper Sag

    Operation 6.5.13.1 Adjusting the RockShox rear frame damper sag Only applies to pedelecs with this equipment Adjusting the suspension fork sag (see  Weight Air pressure Section 6.5.12). Pound per When adjusting the sag, ensure that all dampers  Kilogram Pound (lbs) square inch are in the open position, i.e.
  • Page 172 Operation 11 Read the sag value on the scale. The optimum sag percentage is 25%. The sag level may be adjusted by ± 5%, depending on the rider's preferences (20% to 30%). 12 The air pressure must be adjusted if the sag level is not reached.
  • Page 173: Adjusting The Sr Suntour Rear Frame Damper Sag

    Operation 6.5.13.2 Adjusting the SR Suntour rear frame damper sag Only applies to pedelecs with this equipment Every rear frame damper has a specific delivery After setting up the rear frame damper, check the air pressure ex works. These levels are starting sag to ensure that the recommended settings are points.
  • Page 174 Operation Shock absorber Distance deflection [mm] [mm] 18.75… 26.25 17.50… 24.50 25… 35 16.25… 22.75 15.00… 21.00 25… 30 13.75… 16.50 10.00… 12.50 9.00… 11.25 20… 25 8.00… 10.00 7.00… 8.75 6.00… 7.50 Table 53: Recommended sag for the rear frame damper 14 The air pressure must be adjusted if the required sag level is not reached.
  • Page 175 Operation Adjusting preload internally 1 Release all the air from the main reservoir. 2 Remove the O-ring from beneath the air chamber. 3 Rotate the high-pressure cuff (high volume) and press downwards. 4 Add or remove the required quantity of volume spacers.
  • Page 176: Adjusting The Suspension Fork Rebound Damper

    Operation 6.5.14 Adjusting the suspension fork rebound damper Only applies to pedelecs with this equipment Rebound damping is adjusted to the rider’s body weight, spring stiffness, deflection, the terrain and the pedelec rider's preferences. If the air pressure or spring stiffness increases, the extension and rebound speeds also increase.
  • Page 177: Adjusting The Rockshox Suspension Fork Rebound Damper

    Operation 6.5.14.1 Adjusting the ROCKSHOX suspension fork rebound damper Only applies to pedelecs with this equipment Figure 174: Adjusting the ROCKSHOX rebound damping Adjusting the suspension fork sag (see  Section 6.5.12).  Turn the rebound adjuster (suspension fork) clockwise towards the tortoise symbol. ...
  • Page 178: Adjusting The Sr Suntour Rebound Damper Suspension Fork

    Operation 6.5.14.2 Adjusting the SR Suntour rebound damper suspension fork Only applies to pedelecs with this equipment Figure 175: Example of SR SUNTOUR rebound adjuster (suspension fork) (1) Adjusting the suspension fork sag (see  Section 6.5.12). 1 Turn the rebound adjuster (suspension fork) clockwise to the closed position until it stops.
  • Page 179: Adjusting The Rear Frame Damper Rebound Damper

    Operation 6.5.15 Adjusting the rear frame damper rebound damper Only applies to pedelecs with this equipment Adjust the rebound damper so that the rear frame damper rebounds quickly but without bottoming out upwards. Bottoming out refers to occasions when the rear frame damper rebounds too quickly and stops moving abruptly once it has reached the full rebound distance.
  • Page 180: Adjusting The Rockshox Rear Frame Damper Rebound Damper

    Operation 6.5.15.1 Adjusting the ROCKSHOX rear frame damper rebound damper Only applies to pedelecs with this equipment Figure 176: The position and shape of the rebound adjuster (rear frame damper) depends on the model. Rebound adjusters are always red Adjusting the rear frame damper sag (see ...
  • Page 181: Adjusting The Sr Suntour Rear Frame Damper Rebound Damper

    Operation 6.5.15.2 Adjusting the SR Suntour rear frame damper rebound damper Only applies to pedelecs with this equipment Figure 177: Position of SR Suntour rebound adjuster (rear frame damper) on rear frame damper Triair2 (a), Triair (b), EDGE- comp (c), EDGE (d) and RAIDON (e) ...
  • Page 182: Riding Light

    Operation 6.5.16 Riding light 6.5.16.1 Replacing the headlight 6.5.16.2 Replacing the rear light and (spoke) reflector Not included in price Not included in price Headlights may only be replaced after approval § The rear light and (spoke) reflector may be §...
  • Page 183: Adjusting The Headlight

    Operation 6.5.16.4 Adjusting the headlight 1 Position the pedelec so that its front is facing a wall. 2 Mark the height of the headlight (1) on the wall with chalk. 3 Mark half the height of the headlight (2) on the wall with chalk.
  • Page 184: Control Panel

    Operation 6.5.17 Control panel 6.5.17.2 Pairing the System Controller control A smartphone with the BOSCH eBike Flow app panel with a smartphone installed is required to use all drive system functions.  Installing the Bosch eBike Flow app on the smartphone (see Section 6.5.17.1).
  • Page 185: Adjusting The Level Of Assistance

    Operation 6.5.17.4 Adjusting the level of assistance 6.5.17.6 Deactivating the eBike Lock function  Configure the level of assistance in the Always deactivate the eBike Lock function in the <Settings> menu option in the BOSCH eBike following cases: Flow app. Follow the instructions on the •...
  • Page 186: Update Software

    Operation 6.5.17.7 Update software 6.5.17.8 Deleting the Bosch eBike Flow app from the smartphone Software updates must be launched manually in Delete the BOSCH eBike Flow app if you sell the the BOSCH eBike Flow app.The BOSCH eBike pedelec. Flow app manages the software updates. 1 Open Settings >...
  • Page 187: Sram Axs App

    Operation 6.5.18 SRAM AXS app 6.5.18.2 Updating SRAM AXS and AXS component firmware Only applies to pedelecs with this equipment Notice A smartphone with the SRAM AXS app installed is required to use all SRAM AXS switch system The rear derailleur may be damaged if the functions.
  • Page 188: Accessories

    Operation Accessories Notice Not included in price  Observe the legal regulations on the use of child seats. 6.6.1 Child seat  Observe the operating and safety instructions Child seats may only be used with the vehicle for the child seat system. §...
  • Page 189: Trailer

    Operation 6.6.2 Trailer 6.6.3 Pannier rack Trailers may only be used with the vehicle Front and rear pannier racks are only permitted § § manufacturer’s approval and only if they are with the vehicle manufacturer’s approval and approved for use on e-bikes. only if they are approved for use on e-bikes.
  • Page 190: Panniers And Cargo Boxes

    Operation 6.6.5 Panniers and cargo boxes 6.6.8 Additional battery headlight Panniers and cargo boxes are permitted for Fitting additional battery headlights is permitted § § existing pannier racks if they are approved for provided they comply with the laws of the country use on e-bikes.
  • Page 191: Personal Protective Equipment And Accessories For Road Safety

    Operation Personal protective equipment and accessories for road safety 6.7.1 Riding in bike parks and off-road 1 The helmet must have a reflective strip or a light in a clearly visible colour. Special protective equipment is mandatory when 2 Cycle clothing is essential at all times of year. you ride in bike parks.
  • Page 192: Before Each Ride

    Operation Before each ride  Check pedelec before each ride; see Section 7.1. Checklist before each ride Check everything is sufficiently See Section  clean. Check guards. See Section 7.1.1  Check battery to ensure it is firmly See Section 6.17.2 ...
  • Page 193: Adjusting The Rear Frame Damper

    Operation 6.8.1 Adjusting the rear frame damper  Before each ride, adjust the suspension and/or damping to the terrain if you have a rear frame damper. Terrain Position Suspension Setting off Open Uphill or tarmacked roads Lock out Energy saved while riding on roads and/or for Threshold maximum pedalling efficiency on flat or smooth terrain...
  • Page 194: Lock Out The Rockshox Rear Frame Damper

    Operation 6.8.1.2 Lock out the ROCKSHOX rear frame 6.8.1.3 Opening the ROCKSHOX rear frame damper damper Only applies to pedelecs with this equipment Only applies to pedelecs with this equipment Adjusting the rear frame damper rebound damper Adjusting the rear frame damper rebound damper ...
  • Page 195: Adjusting The Rockshox Rear Frame Damper Threshold

    Operation 6.8.1.4 Adjusting the ROCKSHOX rear frame damper threshold Only applies to pedelecs with this equipment The pedelec’s sag is configured.  To increase sensitivity to small bumps, turn  compression adjuster anti-clockwise to The pedelec’s rebound damping has been set. ...
  • Page 196: Adjusting The Rear Frame Damper Compression Damper

    Operation 6.8.2 Adjusting the rear frame damper compression damper When optimally adjusted, the rear frame damper The saddle rises slightly when absorbing a bump deflects quickly and unhindered when the bike hits (green line). bumps and absorbs a bump. Traction is retained The compression damper has two settings: (blue line).
  • Page 197: Adjusting The Rockshox Compression Damper

    Operation 6.8.2.1 Adjusting the ROCKSHOX compression damper Only applies to pedelecs with this equipment The position and shape of the compression The pedelec’s sag is configured.  adjuster depends on the model. ROCKSHOX The pedelec’s rebound damping has been set. ...
  • Page 198: Adjusting The Sr Suntour Rear Frame Damper 2C Compression Damper

    Operation 6.8.2.2 Adjusting the SR SUNTOUR rear frame damper 2C compression damper Only applies to pedelecs with this equipment damper circuit. As a result, the rear frame damper responds with maximum sensitivity to the ground. CAUTION The OPEN setting is suitable for light riders or for Crash caused by damaged rear frame damper dry, dusty terrain where maximum traction is The rear frame damper can be damaged if it is...
  • Page 199: Adjusting The Sr Suntour Rear Frame Damper Low-Speed Compression Damper

    Operation 6.8.2.3 Adjusting the SR SUNTOUR rear frame damper low-speed compression damper Only applies to pedelecs with this equipment SR SUNTUR EDGE LOR8 rear frame dampers Hard setting [FIRM] feature a low-speed damper with two settings: The rear frame damper moves more slowly during OPEN and FIRM.
  • Page 200: Using The Saddle

    Operation Using the saddle 6.9.2 Adjust saddle height  Do not wear studded jeans as these can damage the saddle covering. 6.9.2.1 Lowering the saddle  Wear dark clothes for your first few rides as new leather saddles can stain clothing. 1 Press down the seat post remote control and hold.
  • Page 201: Using The Pedals

    Operation 6.10 Using the pedals 6.11 Using the handlebars  The ball of the foot is placed on the pedal when  Wear heavily padded cycling gloves. riding and pedalling.  This helps protect sensitive areas of your palms.  Vary your grip position continuously while riding.
  • Page 202: Using The Battery

    Operation 6.12 Using the battery Switching off the electric drive system (see 6.12.1.2 Inserting the integrated battery  Section 6.13.2). The key is inserted in the lock.  The lock is unlocked.  6.12.1 Using the integrated battery Only applies to pedelecs with this equipment 6.12.1.1 Removing the integrated battery Figure 191: Inserting the integrated battery 1 Place the battery into the lower mount with the...
  • Page 203: Frame Battery

    Operation 6.12.2 Frame battery 1 Remove the cable connection cover if necessary. Only applies to pedelecs with this equipment 2 Connect the mains plug of the charger to a 6.12.2.1 Removing the frame battery normal domestic, grounded socket. Connection data 230 V, 50 Hz Notice ...
  • Page 204: Using The Electric Drive System

    Operation 6.13 Using the electric drive system 6.13.1 Switching on the electric drive assistance of assistance is OFF). The motor system power is based on the level of assistance of assistance selected on the control panel. 6.13.1.1 Activating the eBike Lock function CAUTION (optional) Crash caused by lack of readiness for braking...
  • Page 205: Using The Control Panels

    Operation 6.14 Using the control panels 6.14.2 Using the push assist system Notice  Never use the control panels as a handle. If CAUTION the control panels are used to lift the pedelec, components can become irreparably Injury from pedals or wheels damaged.
  • Page 206 Operation  The push assist is activated. The continuous white bars change colour to ice blue.  The motor starts to push. 3 Release push assist button on the control panel to switch off push assist.  The hill hold function is activated. The hill hold function prevents the pedelec from rolling backwards for about ten seconds without the rider needing to apply the brake.
  • Page 207: Brake

    Operation 6.15 Brake 6.15.1 Using the brake lever WARNING Crash caused by brake failure Oil or lubricant on the brake disc in a disc brake or on the rim of a rim brake can cause the brake to fail completely. This may cause a crash with serious injuries.
  • Page 208: Gear Shift

    Operation 6.16 Gear shift The selection of the appropriate gear is a prerequisite for a physically comfortable ride and making sure that the electric drive system functions properly. The ideal pedalling frequency is between 70 and 80 revolutions per minute. ...
  • Page 209: Switching The Shimano Rapidfire Derailleur Gears

    Operation 6.16.2 Switching the SHIMANO Rapidfire derailleur gears The speed and range can be increased while applying the same force if you select the right gear. Stop pedalling briefly when changing gears. This  makes it easier to switch gears and reduces wear on the drivetrain.
  • Page 210: Switching Sram Axs Derailleur Gears

    Operation 6.16.3 Switching SRAM AXS derailleur gears Only applies to pedelecs with this equipment The speed and range can be increased while applying the same force if you select the right gear. Stop pedalling briefly when changing gears. This  makes it easier to switch gears and reduces wear on the drivetrain.
  • Page 211: Adjusting The Suspension Fork

    Operation 6.17 Adjusting the suspension fork  Adjusting the suspension and damping on the suspension fork or on the remote control (suspension fork) while riding: Position Suspension Downhill rides and uneven terrain Open or OPEN Flat, hilly, even or slightly bumpy terrain or Threshold or uneven roads medium...
  • Page 212: Locking The Sr Suntour Suspension Fork

    Operation 6.17.1.1 Locking the SR SUNTOUR suspension fork Only applies to pedelecs with this equipment LORC-PCS LORC Table 57: Lockout on the fork crown on SR Suntour suspension forks  Turn lockout (1) on the fork crown clockwise to  Turn lockout (1) on the fork crown LOCK.
  • Page 213: Locking The Rockshox Suspension Fork Out

    Operation 6.17.1.2 Locking the ROCKSHOX suspension fork out Only applies to pedelecs with this equipment Race Day Damper RLC R RL/TK RL/TK (Paragon) Table 59: Lockout on the fork crown on ROCKSHOX suspension forks Opening the suspension Locking the suspension ...
  • Page 214: Adjusting The Rockshox Suspension Fork Threshold

    Operation 6.17.1.3 Adjusting the ROCKSHOX suspension fork threshold Only applies to pedelecs with this equipment RCT3 RTCT R Table 60: ROCKSHOX threshold (2) setting on the fork crown Adjusting the threshold  Lockout at Position 2 on the fork crown. ...
  • Page 215: Adjusting Suspension Fork Damping

    Operation 6.17.2 Adjusting suspension fork damping Hard The compression adjuster enables you to make quick adjustments to the suspension behaviour to suit changes in terrain. It is intended for A compression damper set to hard causes the adjustments made during the ride. suspension fork to move higher in the deflection range.
  • Page 216: Using Rockshox High-Speed Compression Damping

    Operation 6.17.2.1 Using ROCKSHOX high-speed compression damping Only applies to pedelecs with this equipment The high-speed damper is effective for: • stronger impacts • small, rapid impacts (e.g. stairs) • landings after quick, successive jumps. RCT3/RLC RC2 (Charger 2.1) RC2 (Charger 3) Table 61: High-speed lever (1) on the ROCKSHOX suspension fork crown Setting the high-speed damper to hard ...
  • Page 217: Using Sr Suntour High-Speed Compression Damping

    Operation 6.17.2.2 Using SR SUNTOUR high-speed compression damping Only applies to pedelecs with this equipment The high-speed damper is effective for: • stronger impacts • small, rapid impacts (e.g. stairs) • landings after quick, successive jumps. R2C2-PCS R2C2 RC2-PCS Table 62: High-speed lever (1) on the SR Suntour suspension fork on the crown Setting the high-speed damper to hard ...
  • Page 218: Using The Sr Suntour Suspension Fork Low-Speed Compression Damping

    Operation 6.17.2.3 Using the SR SUNTOUR suspension fork low-speed compression damping Only applies to pedelecs with this equipment Low-speed movement in the suspension fork is The settings on the low-speed damper control the caused, for example, by riding over bumps. suspension fork’s suspension behaviour •...
  • Page 219: Parking The Pedelec

    Operation 6.18 Parking the pedelec Checklist after each ride Notice Cleaning Heat or direct sunlight can cause the tyre pressure Lights and reflectors See Section 7.2.5  to increase above the permitted maximum pressure. This can destroy the tyres. Brake See Section 7.2.5 ...
  • Page 220: Screwing In The Quickly Adjustable Stem

    Operation 6.18.1 Screwing in the quickly adjustable stem Only applies to pedelecs with this equipment Screw in the quickly adjustable stem to save 3 Turn handlebars 90° in a clockwise direction. space when parking. 1 Open stem clamping lever. Figure 206: Example of All Up with open stem clamping lever Figure 208: Example of All Up screwed in 2 Pull handlebars into highest possible position.
  • Page 221: Activating The Ebike Lock Function

    Operation 6.18.2 Activating the eBike Lock function  The eBike Lock function is activated automatically by switching the electric drive system off.  The drive unit emits an audible beep.  The System Controller control panel flashes white and (optionally) displays a lock symbol on the screen whenever the eBike Lock function is active after switching on.
  • Page 222: Cleaning, Maintenance And Inspection

    Cleaning, maintenance and inspection Cleaning, maintenance and inspection  Clean, maintain and inspect pedelec as indicated on checklists. Complying with these cleaning instructions can increase operational reliability, reduce wear on components, extend the service life of components and ensure safety. Checklist: Before each ride Checklist: weekly tasks Check everything is sufficiently...
  • Page 223 Cleaning, maintenance and inspection Checklist: monthly tasks Checklist: monthly tasks Cleaning the battery See Section 7.3.2 Cleaning the motor See Section 7.3.3    Clean on-board computer See Section 7.3.1  Clean hub See Section 7.3.12  Clean on-board computer See Section 7.3.1 ...
  • Page 224 Cleaning, maintenance and inspection Checklist: Tasks performed at least every six months Checklist: Tasks performed at least every six months (or every 1,000 km) (or every 1,000 km) Check Bowden cables gear Servicing the stem See Section 7.4.6   See Section 7.5.11.2 shift...
  • Page 225 Cleaning, maintenance and inspection CAUTION WARNING Crash and falling caused by unintentional Crash caused by brake failure activation Oil or lubricant on the brake disc in a disc brake There is a risk of injury if the electric drive system or on the rim of a rim brake can cause the brake is activated unintentionally.
  • Page 226: Before Each Ride

    Cleaning, maintenance and inspection Before each ride 7.1.5 Checking the pannier rack Complying with these cleaning instructions is the only way to reduce wear on components, increase 1 Hold onto pedelec by its frame. Hold onto the operating hours and guarantee safety. pannier rack with the other hand.
  • Page 227: Checking The Suspension Seat Post

    Cleaning, maintenance and inspection 7.1.9 Checking the suspension seat post  Deflect and let the suspension seat post rebound.  If you hear unusual noises when the suspension seat post deflects and rebounds, or it yields without any resistance, take pedelec out of service.
  • Page 228: After Each Ride

    Cleaning, maintenance and inspection After each ride 7.2.4 Cleaning the pedals Complying with these cleaning instructions is the only way to reduce wear on components, increase the operating hours and guarantee safety. The following items should be ready for use to clean the pedelec after each ride: ...
  • Page 229: Basic Cleaning

    Cleaning, maintenance and inspection Basic cleaning 7.3.2 Cleaning the battery Complying with these basic cleaning instructions is the only way to reduce wear on components, increase the operating hours and guarantee safety. The following are required for basic cleaning: CAUTION Tool Cleaning agent Risk of fire and explosion due to penetration by...
  • Page 230: Clean Frame, Fork, Pannier Rack, Guards And Kickstand

    Cleaning, maintenance and inspection 7.3.4 Clean Frame, fork, pannier rack, 7.3.7 Clean handles guards and kickstand 1 Clean handles with sponge, water and soapy water. 1 Soak the components with dish-washing 2 Rinse off component with water from a detergent if the dirt is thick and ingrained. watering can.
  • Page 231: Cleaning The Saddle

    Cleaning, maintenance and inspection 7.3.9 Cleaning the saddle 7.3.12 Clean hub 1 Clean the saddle with lukewarm water and a 1 Put on protective gloves. cloth dampened with soapy water. 2 Remove dirt from hub with a sponge and soapy 2 Rinse off component with water from a water.
  • Page 232: Cleaning The Shifter

    Cleaning, maintenance and inspection 7.3.16 Clean brake 7.3.14.1 Cleaning the shifter 7.3.16.1 Clean handbrake  Carefully clean shifter with a damp, soft cloth.  Carefully clean the handbrake with a damp, 7.3.15 Clean cassette, chain wheels and soft cloth. front derailleur 7.3.17 Cleaning the brake disc 1 Put on protective gloves.
  • Page 233: Cleaning The Chain

    Cleaning, maintenance and inspection 7.3.19 Cleaning the chain Notice  Never use aggressive (acid-based) cleaners, rust removers or degreasers when cleaning the chain.  Never use gun oil or rust remover spray.  Never use chain cleaning devices or chain cleaning baths.
  • Page 234: Maintenance

    Cleaning, maintenance and inspection Maintenance 7.4.1 Maintain frame Complying with these servicing instructions is the only way to reduce wear on components, increase the operating hours and guarantee safety. Notice  Hard wax polish and protection wax are particularly resistant on gloss paintwork. These car accessory retail products are unsuitable for matt paint finishes.
  • Page 235: Maintain Pannier Rack

    Cleaning, maintenance and inspection 7.4.3 Maintain pannier rack 7.4.6 Maintaining the stem 1 Dry pannier rack with a cloth. 1 Spray painted and polished metal surfaces 2 Spray pannier rack with spray wax and leave to with wax spray and leave to dry. dry.
  • Page 236: Maintaining The Handles

    Cleaning, maintenance and inspection 7.4.8 Maintaining the handles Maintaining the 7.4.9.2 carbon seat post Maintaining 7.4.8.1 rubber handles 1 Apply talcum powder to sticky rubber handles. Notice Notice Rain and puddle water can cause contact  Never apply talcum powder to leather or foam corrosion if carbon seat posts are used in an handles.
  • Page 237: Maintaining The Hub

    Cleaning, maintenance and inspection 7.4.12 Maintaining the hub 7.4.14 Maintaining the gear shift Maintaining 7.4.14.1 the rear derailleur articu- lated shafts and jockey wheel 1 Apply wax spray especially around the spoke holes. In doing so, ensure that no wax is applied to brake parts.
  • Page 238: Maintaining The Chain

    Cleaning, maintenance and inspection 7.4.16 Maintaining the chain 7.4.16.1 Maintaining the chain and all-round chain guard Place newspaper or paper towels underneath to  Place newspaper or paper towels underneath to  collect chain oil. collect chain oil. 1 Lift rear wheel. 1 Lift rear wheel.
  • Page 239: Maintaining The Brake

    Cleaning, maintenance and inspection 7.4.18 Maintaining the brake 7.4.18.1 Maintaining the handbrake Notice  Never treat brake handbrake with degreaser or penetrating oil spray.  Lubricate articulated joints and mechanical parts which are accessible from outside with a few drops of spray oil or precision mechanics oil.
  • Page 240: Inspection

    Cleaning, maintenance and inspection Inspection The following tools are required for an inspection: 7.5.1.1 Checking tyre pressure Notice Gloves If the tyre pressure is too low in the tyre, the tyre does not achieve its load bearing capacity. The Ring spanners 8 mm, 9 mm, 10 mm, 13 mm, 14 mm and 15 mm tyre is not stable and may come off the rim.
  • Page 241 Cleaning, maintenance and inspection Dunlop valve Schrader valve Only applies to pedelecs with this equipment Only applies to pedelecs with this equipment The tyre pressure cannot be measured on the It is recommended to use an air pump at a filling ...
  • Page 242: Checking The Tyres

    Cleaning, maintenance and inspection 7.5.1.2 Checking the tyres 2 Check the side walls for wear. If there are any cracks or tears, the tyre must be replaced. The tread is far less important for bicycle tyres than it is for car tyres, for example. Consequently, tyres can still be used with a worn tread with the exception of tyres on mountain bikes.
  • Page 243: Checking The Rims

    Cleaning, maintenance and inspection 7.5.1.3 Checking the rims 7.5.1.5 Checking the nipple well The nipple holes can weaken the tyre bed. WARNING  Check to see if cracks are emerging from the nipple holes. Crash caused by a worn rim ...
  • Page 244: Checking The Brake System

    Cleaning, maintenance and inspection 7.5.2 Checking the brake system 7.5.2.2 Checking the hydraulic brake system CAUTION 1 Pull on the handbrake and check whether any brake fluid leaks out of the lines, connections or on the brake linings. Crash caused by brake failure Worn brake discs and brake linings and a lack of 2 If any brake fluid leaks from anywhere, take hydraulic fluid in the brake cable reduce the...
  • Page 245: Checking The Disc Brake

    Cleaning, maintenance and inspection 7.5.2.4 Checking the disc brake Only applies to pedelecs with this equipment Checking the brake linings Checking the brake discs  Check that the brake linings are no less than Put on gloves as the brake disc is very sharp. ...
  • Page 246: Checking The Chain

    Cleaning, maintenance and inspection 7.5.3 Checking the chain 3 Check the chain tension at three to four points.  If the deviation is greater than 20 mm, tighten  Check chain for rust, damage and chain links chain. that are difficult to move. ...
  • Page 247 Cleaning, maintenance and inspection Check 1 Insert gauge between two chain links on the right-hand side. There is a different wear gauge for each chain, depending on the manufacturer: Figure 222: Gauge is inserted 2 Lower gauge down to the left-hand side. Figure 217: Example of a KMC gauge Figure 223: Lower gauge to the left Figure 218: Example of a SHIMANO gauge...
  • Page 248: Checking The Belt

    Cleaning, maintenance and inspection 7.5.4 Checking the belt  The tooth profile is pointed and teeth have worn thinner. Contact specialist dealer. The belt sprocket does need to be replaced. 7.5.4.1 Checking the belt for wear  Check belt for indications of wear: Figure 226: Indications of wear on a belt Figure 228: Worn tooth profile 1 Carbon tensile fibres are exposed...
  • Page 249 Cleaning, maintenance and inspection There are three common methods of measuring 1 Open app. belt tension: 2 Click on the voltage symbol. • Gates Carbon Drive mobile app for iPhone® and 3 Click on MEASURE. Android®, • Gates Krikit tension meter and 4 Point phone microphone towards the belt.
  • Page 250 Cleaning, maintenance and inspection 3 Press the check gauge down with just one ECO tension tester finger until it clicks into place. Not included in price 1 Attach the measuring stick on the belt. Figure 232: Pressing the check gauge down with one finger 4 Take reading where line A meets line B.
  • Page 251: Checking The Riding Light

    Cleaning, maintenance and inspection 7.5.5 Checking the riding light 1 Check the cable connections on the headlight  If the headlight or rear lights do not come on, take pedelec out of service. Contact specialist and rear light for damage and corrosion and dealer.
  • Page 252: Checking The Stem

    Cleaning, maintenance and inspection 7.5.6 Checking the stem 7.5.9 Checking the seat post 1 Take seat post out of the frame.  The stem and quick release system must be 2 Check seat post for cracks and corrosion. inspected at regular intervals. The specialist dealer should adjust them if they require 3 Reinsert seat post.
  • Page 253: Checking The Electric Gear Shift

    Cleaning, maintenance and inspection 7.5.11.1 Checking the electric gear shift 7.5.11.4 Checking the hub gear 1 Check the cable connections for damage and In the case of pedelecs with a hub gear or back- corrosion and ensure they are firmly in pedal brake, the chain or the belt is tensioned by position.
  • Page 254: Adjusting Gear Shift

    Cleaning, maintenance and inspection 7.5.11.5 Adjusting gear shift Adjusting cable-operated gear shift, dual- cable Adjusting the ROHLOFF hub Only applies to pedelecs with this equipment Only applies to pedelecs with this equipment  For a smooth gear shift, adjust the adjusting 1 Check whether shift cable tension is set in such sleeves underneath the chain stay on the a way that there is a perceptible play of around...
  • Page 255 Cleaning, maintenance and inspection Adjusting Bowden-cable-operated twist grip, Checking kickstand stability dual-cable 1 Place the pedelec on a slight elevation of 5 cm. Only applies to pedelecs with this equipment 2 Extend kickstand.  For a smooth gear shift, adjust the adjusting 3 Jolt pedelec to check stability.
  • Page 256: Inspection And Maintenance

    Inspection and maintenance Inspection and maintenance Initial inspection Component-specific maintenance After 200 km or 4 weeks after purchase High-quality components require extra maintenance. Tasks require technical expertise, Vibrations produced while riding can cause special tools and special lubricants. The pedelec screws and springs that were tightened during may become damaged if the stipulated pedelec manufacture to settle or come loose.
  • Page 257 Inspection and maintenance Inspection and maintenance intervals for suspension fork Inspection and maintenance intervals for seat post SR SUNTOUR suspension fork by.schulz suspension seat post Maintenance 1 Every 50 hours Maintenance After the first  250 km; every  1500 km after Maintenance 2 Every 100 hours ...
  • Page 258 Inspection and maintenance Inspection and maintenance intervals for rear frame Inspection and maintenance intervals for hub damper SHIMANO 11-speed hub RockShox rear frame damper Internal oil change and maintenance 1,000 km after Service air chamber assembly Every 50 hours start of use,then ...
  • Page 259: Carry Out Initial Inspection

    Inspection and maintenance CAUTION WARNING Hazard for the environment due to toxic Injury due to damaged brakes substances Special tools and specialist knowledge are The brake system contains toxic and required to repair the brakes. Incorrect or environmentally harmful oils and lubricants. Such unauthorised assembly can damage the brakes.
  • Page 260: Perform Major Inspection

    Inspection and maintenance Perform major inspection Complying with these inspection and maintenance instructions is the only way to reduce wear on components, increase the operating hours and guarantee safety. Diagnosis and documentation of current status Fre- Components Description Criteria Measures if rejected quency Accept- Inspection...
  • Page 261 Inspection and maintenance Fre- Components Description Criteria Measures if rejected quency Accept- Inspection Tests Maintenance Rejection ance Once a Cleaning … Section 7.3.5 O.K. Dirt Cleaning month 6 months … Section 7.4.6 O.K. Untreated Stem 6 months Check mount fas- Section 7.5.6 …...
  • Page 262 Inspection and maintenance Fre- Components Description Criteria Measures if rejected quency Accept- Inspection Tests Maintenance Rejection ance Wheel Before Concentricity Section 7.1.7 … O.K. Not straight Re-mount wheel each ride Wheel 6 months Assembly Section 7.5.1 … O.K. Loose Adjust quick release Once a Cleaning Section...
  • Page 263 Inspection and maintenance Fre- Components Description Criteria Measures if rejected quency Accept- Inspection Tests Maintenance Rejection ance Once a Cleaning … Section 7.3.12 O.K. Dirt Cleaning month Once a Care … Section 7.4.12 O.K. Untreated Treat month Hub gear 6 months Check mount fas- …...
  • Page 264 Inspection and maintenance Fre- Components Description Criteria Measures if rejected quency Accept- Inspection Tests Maintenance Rejection ance 20 hours Refill oil … Section 7.4.19 O.K. No oil Refill oil 20 hours Clean wiper O.K. Dirt Cleaning EIGHTPINS 40 hours Clean slide bushing O.K.
  • Page 265 Inspection and maintenance Fre- Components Description Criteria Measures if rejected quency Accept- Inspection Tests Maintenance Rejection ance Back-pedal 6 months Attachment Check mount … O.K. Loose Retighten screws brake braking fastening armature 6 months Attachment Check mount … O.K. Loose Retighten screws Brake system fastening...
  • Page 266 Inspection and maintenance Fre- Components Description Criteria Measures if rejected quency Accept- Inspection Tests Maintenance Rejection ance 6 months First examination See Section on … O.K. Error message Contact battery manu- Rechargeable Assembly facturer; take out of battery service, new battery 6 months Firmly in position, Check mount...
  • Page 267: Inspect Frame

    Inspection and maintenance 8.5.1 Inspect frame 8.5.3 Inspecting and maintaining the rear frame damper 1 Check frame for cracks, warping and damage Only applies to pedelecs with this equipment to the paintwork.  If there are any cracks, warping or damage to the paintwork, remove the pedelec from WARNING service.
  • Page 268: Inspecting The Gear Hub

    Inspection and maintenance 8.5.5 Inspecting the stem CAUTION Incorrectly fastened screws may come loose due to impact. The stem may no longer be firmly fixed Hazard for the environment due to toxic in its position as a result. This will cause a crash substances with injuries.
  • Page 269: Inspecting The Axle With Quick Release

    Inspection and maintenance 8.5.7 Inspecting the axle with quick  The quick release lever is flush with the lower release housing.  You should be able to see slight impression on the palm of your hand when you close the quick CAUTION release lever.
  • Page 270: Inspecting The Fork

    Inspection and maintenance 8.5.8 Inspecting the fork 8.5.8.1 Inspecting the carbon suspension fork Only applies to pedelecs with this equipment WARNING 1 Remove fork. 2 Check fork for cracks, warping and damage to Injury due to explosion the paintwork. The air chamber is pressurised. When the air 3 You need to distinguish between scratches on system in a faulty suspension fork is maintained, the paintwork and impacts if the carbon...
  • Page 271: Inspecting The Seat Post

    Inspection and maintenance 8.5.9 Inspecting the seat post 8.5.9.2 Inspecting and greasing BY.SCHULZ suspension seat post Only applies to pedelecs with this equipment WARNING 1 Remove seat post from the frame. Intoxication from lubrication oil 2 Remove safety and protective cover. The lubrication oil for Eightpins seat posts is toxic 3 Clean seat post on the inside and outside.
  • Page 272: Inspecting And Greasing Rs Suntour Suspension Seat Post

    Inspection and maintenance 8.5.9.3 Inspecting and greasing RS SUNTOUR suspension seat post Only applies to pedelecs with this equipment 1 Remove seat post from the frame. 2 Remove safety and protective cover. 3 Examine seat post rack for scratches, cracks and fractures.
  • Page 273: Inspecting The Eightpins Ngs2 Seat Post

    Inspection and maintenance 8.5.9.4 Inspecting the EIGHTPINS NGS2 seat post Only applies to pedelecs with this equipment Removing the seat post 5 Pull cartridge from the piston rod while pushing the outer sleeve into the frame at the same 1 Use a 2.5 mm hex key to turn the height time to help.
  • Page 274 Inspection and maintenance 9 Pull out the outer sleeve end cap from the Caring for the outer sleeve counter support on the Postpin interface on the seat post. 1 Detach spring washer or outer sealing ring. Figure 253: Pulling the end cap out Figure 255: Removed spring washer 2 Carefully remove the wiper from the groove.
  • Page 275 Inspection and maintenance 8 Carefully re-insert dry felt ring with one end in Increasing the air pressure the designated groove. 1 Use 3 mm hex spanner to unscrew valve cap. 9 Unfurl felt ring within the outer sleeve, so that it lies on the groove.
  • Page 276 Inspection and maintenance 5 Use a 3 mm hex spanner to screw the valve 4 Use a 3 mm hex spanner to screw the valve cover back on and tighten with a maximum cover on and tighten with a maximum of 0.5 torque of 0.5 Nm.
  • Page 277 Inspection and maintenance installing the outer sleeve and slide bushing Notice 1 Carefully push slide bushing tube into the seat  Never pull Bowden cable forwards at an angle. tube. 2 Detach outer sleeve by pressing downwards 4 Carefully push cartridge into the seat tube. Pull with your hand.
  • Page 278 Inspection and maintenance 13 Feed height adjustment clamp into the seat tube.  The two height adjustment clamp guides are in the longitudinal grooves inside the seat post. Figure 276: Fastening the Postpin axle 9 Carefully insert slide bushing tube into the seat tube.
  • Page 279: Eightpins H01 Seat Post

    Inspection and maintenance 8.5.9.5 Eightpins H01 seat post Only applies to pedelecs with this equipment Removing the seat post Removing the outer sleeve and slide bushing 1 Use a 5 mm hex spanner to unscrew the 1 Use a 3 mm hex spanner to remove Postpin axle.
  • Page 280 Inspection and maintenance 4 Carefully remove the wiper from the groove. 13 Insert cleaned or new wiper into the upper groove. 14 Stretch spring washer over the wiper. Figure 291: Removing the wiper 5 Use a small, sharp object to look for and Figure 295: Inserting and fastening the wiper remove the end of the felt ring.
  • Page 281 Inspection and maintenance Clean slide bushing 3 Clean the seat post longitudinal grooves with a damp cloth. 1 Clean the slide bushing tube with a damp cloth. Figure 296: Cleaning the slide bushing tube Figure 299: Cleaning the longitudinal groove Notice 4 Apply grease into the longitudinal groove and on both cross-pieces.
  • Page 282 Inspection and maintenance installing the outer sleeve and slide bushing 5 Look at the frame interface through the hole in the Postpin. Push the seat post down until the 1 Carefully push slide bushing tube into the seat Postpin mounting interface on the seat post tube.
  • Page 283: Troubleshooting, Fault Clearance And Repair

    Troubleshooting, fault clearance and repair Troubleshooting, fault clearance and repair Preventing pain The pedelec is both a means of transport and a piece of sports equipment that promotes health. After the first few rides, you may experience sore muscles the next day. However, permanent pain should never occur during or after a ride.
  • Page 284: Sitting Discomfort

    Troubleshooting, fault clearance and repair 9.1.1 Sitting discomfort Around 50% of all pedelec riders experience Solution sitting discomfort: • Adopt an optimal riding position (see • Pressure pain in the sitting bones Section 6.5.2). • Pain in the lower back •...
  • Page 285: Pain In Shoulders And Nape Of Neck

    Troubleshooting, fault clearance and repair 9.1.4 Pain in shoulders and nape of neck The weight of the upper body places a strain on Solution the shoulders due to the bent-forward posture. • A more upright riding position will The more stretched the position is, the more strain immediately reduce pain.
  • Page 286: Knee Pain

    Troubleshooting, fault clearance and repair 9.1.7 Knee pain Pedelec riding is a sport that is easy on the knee Solution joints and is recommended for beginners. Very • Contact specialist dealer. Have the powerful forces are transmitted from the thigh to pedelec adjusted (see Section 6.5).
  • Page 287: Troubleshooting And Fault Clearance

    Troubleshooting, fault clearance and repair Troubleshooting and fault 13 If the electric drive system does not start after about 6 seconds, press the On-Off button clearance (control panel) for at least 2 seconds. The control panel indicates whether a critical or 14 Contact your specialist dealer if the electric less critical error has occurred in the electric drive drive system won’t start.
  • Page 288: Correcting Errors In The Assistance Function

    Troubleshooting, fault clearance and repair 9.2.2 Correcting errors in the assistance function Symptom Cause Remedy Assistance is not Is the battery charged sufficiently? Check battery is charged. available. Recharge the battery if it is almost flat. Is the electric drive system switched ...
  • Page 289: Correcting Battery Errors

    Troubleshooting, fault clearance and repair 9.2.3 Correcting battery errors Symptom Cause Remedy The battery discharges The battery may be at the end of its  Replace old battery with new one. very quickly. useful life. The battery cannot be Is the charger mains plug firmly Disconnect the charger mains plug and plug it in again.
  • Page 290: Correcting Errors On The Control Panel

    Troubleshooting, fault clearance and repair Symptom Cause Remedy There is an unusual Remove from the battery immediately. smell. Contact the fire service immediately. Observe all the warnings in Section 2 Safety. Fumes are emitted from Remove from the battery immediately. the battery.
  • Page 291: Correcting Disc Brake Faults

    Troubleshooting, fault clearance and repair 9.2.5 Correcting disc brake faults Symptom Cause Remedy Ringing and unusual  Contact specialist dealer. Fit a city or trekking tyre. sounds from disc brakes. Riding on asphalt with off-road tyres. Dirty or greasy brake disc. ...
  • Page 292: Correcting Faults In The Rockshox Suspension Fork

    Troubleshooting, fault clearance and repair 9.2.6 Correcting faults in the ROCKSHOX suspension fork 9.2.6.1 Rebound too fast The suspension fork rebounds too quickly, Fork head and handlebars are deflected upwards producing a "pogo stick" effect, where the wheel if the wheel bounces back from the ground. Body lifts from the ground in an uncontrolled way.
  • Page 293: Rebounding Too Slowly

    Troubleshooting, fault clearance and repair 9.2.6.2 Rebounding too slowly The suspension fork does not rebound quickly The suspension fork remains in a deflected state, enough after absorbing a bump. The suspension causing the headset and handlebars to move to a fork also remains deflected over subsequent lower position.
  • Page 294: Suspension Too Soft On Inclines

    Troubleshooting, fault clearance and repair 9.2.6.3 Suspension too soft on inclines The suspension fork deflects at a low point in the weight shifts forward, and the pedelec loses some terrain. The deflection is quickly used up, body momentum. Figure 313: Excessively soft suspension in the suspension fork on hilly terrain Solution Figure 314: Adjust the compression adjuster so that it is harder...
  • Page 295: Excessively Hard Damping On Bumps

    Troubleshooting, fault clearance and repair 9.2.6.4 Excessively hard damping on bumps When the bike hits a bump, the suspension fork The headset and handlebars are deflected deflects too slowly and the wheel lifts up from the upwards significantly, which can impair control. bump.
  • Page 296: Correcting Faults In The Sr Suntour Suspension Fork

    Troubleshooting, fault clearance and repair 9.2.7 Correcting faults in the SR SUNTOUR suspension fork 9.2.7.1 Rebound too fast The suspension fork rebounds too quickly, Fork head and handlebars are deflected upwards producing a "pogo stick" effect, where the wheel if the wheel bounces back from the ground. Body lifts from the ground in an uncontrolled way.
  • Page 297: Rebounding Too Slowly

    Troubleshooting, fault clearance and repair 9.2.7.2 Rebounding too slowly The fork does not rebound quickly enough after The fork remains in a deflected state, causing the absorbing a bump. The fork also remains headset and handlebars to move to a lower deflected over subsequent bumps, which reduces position.
  • Page 298: Suspension Too Soft On Inclines

    Troubleshooting, fault clearance and repair 9.2.7.3 Suspension too soft on inclines The fork deflects at a low point in the terrain. The deflection is quickly used up, body weight shifts forward and the pedelec loses some momentum. Figure 321: Excessively soft suspension in the suspension fork on hilly terrain Solution ...
  • Page 299: Excessively Hard Damping On Bumps

    Troubleshooting, fault clearance and repair 9.2.7.4 Excessively hard damping on bumps When the bike hits a bump, the fork deflects too The headset and handlebars are deflected slowly and the wheel lifts up from the bump. upwards significantly, which can impair control. Traction decreases when the wheel no longer touches the ground.
  • Page 300: Correcting Faults In The Rockshox Rear Frame Damper

    Troubleshooting, fault clearance and repair 9.2.8 Correcting faults in the ROCKSHOX rear frame damper 9.2.8.1 Rebound too fast The rear frame damper rebounds too quickly, Saddle and handlebars are deflected upwards producing a "pogo stick" effect or causing the bike when the wheel bounces back from the ground.
  • Page 301: Rebounding Too Slowly

    Troubleshooting, fault clearance and repair 9.2.8.2 Rebounding too slowly The rear frame damper does not rebound quickly The rear frame damper remains in a deflected enough after a bump has been compensated and state after contact with the first bump. When the is not in the required initial position when the rear wheel hits the second bump, the saddle wheel hits the next bump.
  • Page 302: Suspension Too Soft On Inclines

    Troubleshooting, fault clearance and repair 9.2.8.3 Suspension too soft on inclines The rear frame damper deflects deeply through to the pedelec rider's weight shifts forward and the the deflection range. Deflection is quickly used up, pedelec loses some momentum. Figure 327: Excessively soft suspension in the rear frame damper on hilly terrain Solution Figure 328: Position and shape of the compression adjuster (blue) depends on the model ...
  • Page 303: Excessively Hard Damping On Bumps

    Troubleshooting, fault clearance and repair 9.2.8.4 Excessively hard damping on bumps When the bike hits a bump, the damper deflects Saddle and pedelec rider are deflected upwards too slowly and the rear wheel lifts up from the and forwards, the rear wheel loses contact with bump.
  • Page 304: Correcting Faults In The Sr Suntour Rear Frame Damper

    Troubleshooting, fault clearance and repair 9.2.9 Correcting faults in the SR SUNTOUR rear frame damper 9.2.9.1 Rebound too fast The rear frame damper rebounds too quickly, Saddle and handlebars are deflected upwards producing a "pogo stick" effect or causing the bike when the wheel bounces back from the ground.
  • Page 305: Rebounding Too Slowly

    Troubleshooting, fault clearance and repair 9.2.9.2 Rebounding too slowly The rear frame damper does not rebound quickly The rear frame damper remains in a deflected enough after a bump has been compensated and state after contact with the first bump. When the is not in the required initial position when the rear wheel hits the second bump, the saddle wheel hits the next bump.
  • Page 306 Troubleshooting, fault clearance and repair 9.2.9.3 Suspension too soft on inclines The rear frame damper deflects deeply through used up, body weight shifts downwards and the the deflection range. The deflection is quickly pedelec loses some momentum. Figure 335: Excessively soft suspension in the rear frame damper on hilly terrain Solution ...
  • Page 307 Troubleshooting, fault clearance and repair 9.2.9.4 Excessively hard damping on bumps When the bike hits a bump, the damper deflects Saddle and pedelec rider are deflected upwards too slowly and the rear wheel lifts up from the and forwards, the rear wheel loses contact with bump.
  • Page 308 Troubleshooting, fault clearance and repair 9.2.10 Correcting freewheel faults Symptom Cause Remedy Cover forgotten after fitting.  Contact specialist dealer. Check installation correct. Freewheel blocked.  Contact specialist dealer. Measure the length of the socket. If After fitting, socket was compressed by over-tightening the quick-release axle.
  • Page 309 Troubleshooting, fault clearance and repair 9.2.11 Correcting lighting faults Symptom Cause Remedy The front light or rear light The default settings in the electric drive Take pedelec out of service immediately. does not go on, even system have probably been configured when the switch is Contact specialist dealer.
  • Page 310 Troubleshooting, fault clearance and repair 9.2.14 Correcting other faults and errors Symptom Cause Remedy Two beeps will sound if a Pressed switch mode has been  This is not a malfunction. switch is pressed but the deactivated. switch cannot be operated.
  • Page 311 Troubleshooting, fault clearance and repair Repairs 9.3.1 Replacing the Mini Remote battery 4 Remove used battery. A flashing orange LED indicator lamp signals that  the battery in the Mini Remote control panel is low. A new CR 1620 battery is at hand. ...
  • Page 312 Troubleshooting, fault clearance and repair 9.3.2 Replacing pedelec components if 9.3.2.4 Connecting the Mini Remote to a different system controller eBike Lock function is installed 1 Remove battery from the Mini Remote. 9.3.2.1 Replacing a smartphone 2 Insert battery into the Mini Remote. 1 Install Bosch eBike Flow app on the new 3 Press the minus button on the Mini Remote for smartphone.
  • Page 313 Operation 9.3.2.5 Recharging the SRAM battery Only applies to pedelecs with this equipment Notice Contact with suntan lotion or cleaning agents containing hydrocarbons can damage the SRAM battery.  Always wear clean gloves to handle the SRAM battery. Figure 345: Detachment points A and B in detailed view ...
  • Page 314 Operation 12 Pull SRAM battery out of the SRAM charger. 13 Insert SRAM battery into the AXS rear derailleur. 14 Place the battery cover onto the SRAM battery.  The SRAM battery is now charged.  Insert fully charged battery into the rear derailleur.
  • Page 315 Troubleshooting, fault clearance and repair 9.3.3 Replacing the SRAM AXS Controller battery Only applies to pedelecs with this equipment The SRAM AXS Controller is clean and dry.  A new CR 2032 battery is at hand.  1 Use a coin to turn the battery compartment cover (shifter) anti-clockwise as far as the open mark.
  • Page 316 Troubleshooting, fault clearance and repair Repairs at the specialist dealer 9.4.3 Repairing the suspension fork Expert knowledge and special tools are required for many repairs. For this reason, repairs may only 9.4.3.1 Removing paint damage on the fork be carried out at a specialist dealer. These include: 1 Gently sand paintwork damage with 600-grit •...
  • Page 317 Troubleshooting, fault clearance and repair 9.4.4 Replacing the riding light  Only use components in the corresponding power class for replacement. 9.4.5 Adjusting the headlight  The headlight must be positioned so that its light beam shines on the road 10 m in front of the pedelec (see Section 6.4).
  • Page 318 Recycling and disposal Recycling and disposal This device is marked according to the recycling saves reserves of raw materials and European Directive 2012/19/EU on ensures that all the regulations for protection of waste electrical and electronic health and the environment are adhered to when equipment –...
  • Page 319 Recycling and disposal Waste type Disposal Dispose of Residual waste Residual waste bin (grey bin) Biodegradable lubricants Residual waste bin (grey bin) Biodegradable oils Cleaning cloths covered in biodegradable oil Filament lamps, halogen lamps Residual waste bin (grey bin) Hazardous waste Recycling Batteries, rechargeable batteries Return to the battery manufacturer.
  • Page 320 Documents Documents 11.1 Assembly report Frame number: Date: Components Description Criteria Measures if rejected Assembly Accept- Tests Rejection /inspection ance Front wheel Assembly O.K. Loose Adjust quick release Kickstands Check mount fastening Functional check O.K. Loose Retighten screws Tyre pressure too low/ Tyres Tyre pressure check O.K.
  • Page 321 Documents Components Description Criteria Measures if rejected Assembly Accept- Tests Rejection /inspection ance Drive/gear shift Chain/cassette/ Refasten if necessary or replace Check for damage O.K. Damage sprocket/chainring as specified in parts list Chain guard/spoke Check for damage O.K. Damage Replace as specified in parts list guard Bottom bracket axle/ Check mount fastening...
  • Page 322 Documents 11.2 Inspection and maintenance log Diagnosis and documentation of current status Date: Frame number: Measures if Component Frequency Description Criteria rejected Accept- Inspection Test Rejection ance Front wheel 6 months Assembly O.K. Loose Adjust quick release Check mount Kickstands 6 months Functional check O.K.
  • Page 323 Documents Measures if Component Frequency Description Criteria rejected Accept- Inspection Test Rejection ance Brake system Check mount Handbrake 6 months O.K. Loose Retighten screws fastening Top up brake fluid; Depending on time of take Pedelec out of Brake fluid 6 months Check fluid level O.K.
  • Page 324 Documents Measures if Component Frequency Description Criteria rejected Accept- Inspection Test Rejection ance Electric drive system Check for damage Functional check O.K. No screen, Restart; test battery; On-board defective new software or new 6 months computer screen display on-board computer; take out of service Check control panel Functional check...
  • Page 325 Documents Notes MY23BM01 - c2_1.0_16.12.2022...
  • Page 326 Documents 11.3 Parts list 11.3.1 Sonic EVO AM 2 Carbon, 29/27.5 23-18-3067 Gent Frame Bulls, Sonic EVO AM 2 Aluminium Frame shape and size: Gent: 41/44/47/51 Rear frame damper SR SUNTOUR, Edge Plus LOR8 Air damper Installation length: # mm...
  • Page 327 Max. rider weight: 120 kg SHIMANO, SL-MT500-IL With remote control Saddle clamp Bulls, carbon Carbon, Ø:38.4 mm Pedal Bulls, Zecure VPE 527 Body weight up to: 150 kg Crank set SAMOX, EC40 Crank length: 165 mm ISIS Drive Chain/belt SHIMANO, CN-HG601-11...
  • Page 328 Documents Guard … … Front | Rear Kickstands … … Bell/horn … … Mirror … … Battery lock ABUS, BOSCH IT3 XPlus … Chain lock … … Bottle holder FIDLOCK, bottle cage … GPS/BT … … … not available, # information not available when document was produced MY23BM01 - c2_1.0_16.12.2022...
  • Page 329 Documents 11.3.2 Sonic EVO AM 3 Carbon, 29/27.5 23-18-3068 Frame Bulls, Sonic EVO AM 2 Aluminium Frame shape and size: Gent: 41/44/47/51 Rear frame damper SR SUNTOUR, Edge Plus LOR8 Air damper Installation length: # mm Deflection:# mm Function Rebound adjustment: #...
  • Page 330 Max. Rider weight: 120 kg SHIMANO, SL-MT500-IL With remote control Saddle clamp Bulls, carbon Carbon, Ø:38.4 mm Pedal Bulls, Zecure VPE 527 Body weight up to: 150 kg Crank set SAMOX, EC40 Crank length: 165 mm ISIS Drive Chain/belt SHIMANO, CN-HG601-11...
  • Page 331 Documents Mirror … … Battery lock ABUS, BOSCH IT3 XPlus … Chain lock … … Bottle holder FIDLOCK, bottle cage … GPS/BT … … … not available, # information not available when document was produced MY23BM01 - c2_1.0_16.12.2022...
  • Page 332 Documents 11.3.3 Sonic EVO AM 4 Carbon, 29/27.5 23-18-3069 Frame Bulls, Sonic EVO AM4 Carbon Aluminium Frame shape and size: Gent: 41/44/47/51 Rear frame damper ROCKSHOX, DELUXE SELECT+ Air damper Installation length: 205 mm Deflection: 60 mm Function Rebound adjustment: H, L, M...
  • Page 333 Bulls, carbon Carbon, Ø:38.4 mm Pedal Bulls, Zecure VPE 527 Body weight up to: 150 kg Crank set Bulls, E13 E-Bike crank Bosch forged Crank length: 160 mm (S) Chain/belt SHIMANO, CN-M6100 For 12-speed Weight (per 114 links): 252 g Chain wheel/belt sprocket …...
  • Page 334 Documents Battery lock ABUS, BOSCH IT3 XPlus … Chain lock … … Bottle holder FIDLOCK, bottle cage … GPS/BT … … … not available, # information not available when document was produced MY23BM01 - c2_1.0_16.12.2022...
  • Page 335 MMS-4X-S 8PI-STAND4-C20/S With remote control Saddle clamp Bulls, carbon Carbon, Ø:38.4 mm Pedal Bulls, Zecure VPE 527 Body weight up to: 150 kg Crank set Bulls, E13 E-Bike crank Bosch forged Crank length: 165 mm (M, L) MY23BM01 - c2_1.0_16.12.2022...
  • Page 336 Documents Chain/belt SRAM, XX1 Eagle™ Chain For 12-speed, compatible with SRAM Eagle X01 and XX1 gear shift assembly Weight (per 114 links): 252 g Chain wheel/belt sprocket … … Chain guard VELO ENTERPRISE, VLF-C-1301 … Chain guide … … Motor BOSCH™, Performance Line CX See Section # (BDU3740)
  • Page 337 Documents 11.3.5 Sonic EVO TR 2, 29 Carbon 23-18-3073 Frame Bulls, Sonic EVO TR 2, PO2208 Carbon Frame shape and size: Gent: 41/44/48/51 Rear frame damper SR SUNTOUR, EDGE Plus 2CR Metric Air damper Installation length: 210 mm Deflection: 50 mm...
  • Page 338 Documents Saddle clamp Bulls, carbon Carbon, Ø:38.4 mm Pedal Bulls, Zecure VPE 527 Body weight up to: 150 kg Crank set SAMOX, EC40 Crank length: 165 mm ISIS Drive Chain/belt SHIMANO, CN-HG601-11 For 11-speed Weight (per 114 links): 257 g Chain wheel/belt sprocket …...
  • Page 339 Documents 11.3.6 Sonic EVO TR-I, 29 Carbon 23-18-3074 Frame Bulls, Sonic EVO TR- I Carbon Frame shape and size: Gent: 41/44/48/51 Rear frame damper ROCKSHOX, DELUXE SELECT+ Air damper Installation length: 210 mm Deflection: 50 mm Function Rebound adjustment: H, L, M...
  • Page 340 Carbon, Ø:38.4 mm Pedal Bulls, Zecure VPE 527 Body weight up to: 150 kg Crank set Bulls, E13 E-Bike crank Bosch forged Crank length: 165 mm (M, L) Chain/belt SRAM, GX Eagle™ Chain For 12-speed, compatible with SRAM Eagle Weight (per 114 links): 244 g...
  • Page 341 Documents Battery lock ABUS, BOSCH IT3 XPlus … Chain lock … … Bottle holder FIDLOCK, bottle cage … GPS/BT … … … not available, # information not available when document was produced MY23BM01 - c2_1.0_16.12.2022...
  • Page 342 Documents 11.4 Charger operating instructions MY23BM01 - c2_1.0_16.12.2022...
  • Page 343 Documents 4A Charger MY23BM01 - c2_1.0_16.12.2022...
  • Page 344 Documents MY23BM01 - c2_1.0_16.12.2022...
  • Page 345 Documents MY23BM01 - c2_1.0_16.12.2022...
  • Page 346 Documents MY23BM01 - c2_1.0_16.12.2022...
  • Page 347 Documents MY23BM01 - c2_1.0_16.12.2022...
  • Page 348 Documents MY23BM01 - c2_1.0_16.12.2022...
  • Page 349 Glossary Glossary Bicycle for young adults Disc brake Source: ISO 4210-2: bicycle designed for use on Source: EN 15194:2017: brake in which brake public roads by a young adult whose weight is less pads are used to grip the lateral faces of a thin than 40 kg, with maximum saddle height of disc attached to or incorporated into the wheel 635 mm or more and less than 750 mm.
  • Page 350 Glossary Fork steerer Maximum tyre pressure Source: EN 15194:2017: part of a fork that rotates Source: EN 15194:2017: maximum tyre pressure around the steering axis of a pedelec frame head recommended by the tyre or rim manufacturer for tube. It is normally connected to the fork crown or a safe and efficient performance.
  • Page 351 Glossary Operating instructions Seat post Source: ISO/DIS 20607:2018: part of the user Source: EN 15194:2017: component that clamps information that machine manufacturers provide the saddle (with a bolt or assembly) and connects to machine operators; it contains guidance, it to the frame. instructions and tips related to the use of the Shut-off speed machine in all its life cycle phases.
  • Page 352 Glossary 12.1 Abbreviations Weight of the ready-to-ride pedelec Source: ZEG: the indicated weight for a ready-to- Abbreviation Meaning/derivation ride pedelec refers to the weight of a pedelec at the time of sale. The weight of each additional Anti-blocking system accessory must be added to this weight Bluetooth Low Energy EPAC Electric power-assisted cycle...
  • Page 353 Longericher Str. 2 Longericher Str. 2 50739 Köln, Germany 50739 Köln, Germany The machine, pedelec types: 23-18-3067 Sonic EVO AM 2 Carbon, 29/27.5 Mountain bike 23-18-3068 Sonic EVO AM 3 Carbon, 29/27.5 Mountain bike 23-18-3069 Sonic EVO AM 4 Carbon, 29/27.5...
  • Page 354 Appendix Directive declaration of conformity with RED Directive BOSCH System Controller/Mini Remote Robert Bosch GmbH, Bosch eBike Systems, hereby declares that the System Controller/Mini Remote radio system type complies with Directive 2014/53/EU. The complete EU declaration of conformity is available online at: https://www.bosch-ebike.com/conformity You will find the licence information for the product at the following URL:...
  • Page 355 Keyword index Keyword index Brake cable, 58 Cargo bike, 348 torque, 100 Cassette, Air valve, 43 Brake calliper, 59 - clean, 231 position, 43 position, 59 CE marking, 348 rear frame damper, 38 torque, 100 Chain guard, Articulated shaft, Brake disc, 59 - clean, 232 - maintain 236 - check, 244...
  • Page 356 Keyword index Dimensions, 110 Frame, 31 Head tube, 31 Disc brake, 348 Headlight, torque, 100 - check 225 - adjust, 182 Down tube, 31 - clean, 229 - check, 250 Drive belt, 348 - inspect, 266 - clean 227 Drive system, 60 - maintain, 227, 233 torque, 108 - switch on, 203, 204...
  • Page 357 Keyword index Pedelec, 348 damper unit, 38 - adjust 133 O-ring, 38 Maintenance, 349 - after each ride, 227 overall length, 38 Manufacturer, 12, 349 - assemble 115 rebound adjuster wheel, 38 Mechanical, - before each ride 190, 225 sag, 38 - gear shift 252 - check, 239 SR SUNTOUR Edge LOR8...
  • Page 358 Keyword index Sag, position of upper locking setting wheel 89 screw 61 Valve, 48 Sclaverand valve, see Presta Steering headset 40 Dunlop valve, 50 valve Steering headset, position, 48 Seat post, 55, 350 - grease, 267 V-Brake brake, - check 226, 251 - inspect, 267 torque, 109 - clean, 229...

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