Bulls Sonic AM SL 1 Translation Of The Original Operating Instructions
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Bulls Sonic AM SL 1 Translation Of The Original Operating Instructions

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TRANSLATION OF THE ORIGINAL OPERATING INSTRUCTIONS
IMPORTANT
READ CAREFULLY BEFORE USE
KEEP SAFE TO CONSULT AT A LATER DATE
Operating instructions Shimano SC-EM800
Sonic AM SL 1, Sonic AM SL 2, Sonic EN SL 1, Sonic EN SL 2
2 1 - 2 1 - 1 0 0 3 , 2 1 - 2 1 - 1 0 0 4 , 2 1 - 2 1 - 1 0 6 3 , 2 1 - 2 1 - 1 0 6 9 , 2 1 - 2 1 - 1 0 7 0
MY21 B05 - 12 _1.0 _ 21.10.20 20

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  • Page 1 Operating instructions Shimano SC-EM800 Sonic AM SL 1, Sonic AM SL 2, Sonic EN SL 1, Sonic EN SL 2 2 1 - 2 1 - 1 0 0 3 , 2 1 - 2 1 - 1 0 0 4 , 2 1 - 2 1 - 1 0 6 3 , 2 1 - 2 1 - 1 0 6 9 , 2 1 - 2 1 - 1 0 7 0...

  • Page 2: Table Of Contents

    Contents Contents About these operating instructions 3.1.3 Brake system Manufacturer 3.1.4 Electric drive system Language 3.1.4.1 Motor Laws, standards and directives 3.1.4.2 Rechargeable battery For your information 3.1.4.3 Charger 1.4.1 Warnings 3.1.4.4 Riding light 1.4.2 Markups 3.1.4.5 On-board computer Nameplate 3.1.4.6 Wireless connection Type number and model...
  • Page 3 Contents Storing 6.7.7 Rear frame damper compression 4.3.1 Break in operation adjuster 4.3.1.1 Preparing a break in operation 6.7.7.1 Adjusting the RockShox compression 4.3.1.2 Carrying out a break in operation adjuster 6.7.8 Shimano E-Tube Ride app Assembly Required tools 6.7.8.1 Installing the app on a smartphone Unpacking 6.7.8.2...
  • Page 4 Contents 6.15.7 Starting the ANT connection 7.4.7 Checking the gear shift 6.15.8 Starting the Bluetooth® LE connection 7.4.8 Checking the stem 6.16 Brake 7.4.9 Checking the USB port 6.16.1 Using the brake lever 7.4.10 Checking the chain tension 6.17 Suspension and damping Maintenance 6.17.1 Suspension fork compression adjuster...
  • Page 5 Contents Glossary 12.1 Abbreviations 12.2 Simplified terms Appendix Translation of the original EC/EU Declaration of Conformity RED Declaration of Conformity Keyword index MY21B05 - 12_1.0_21.10.2020...
  • Page 6 About these operating instructions Thank you for your trust! Copyright BULLS pedelecs are premium quality bicycles. © ZEG Zweirad-Einkaufs-Genossenschaft eG You have made an excellent choice. Your Distribution or reproduction of these operating specialist dealer will provide you with guidance instructions and utilisation or communication of and instruction and assemble your product.

  • Page 7: About These Operating Instructions

    Medium-risk hazard. published version of the operating instructions. You will find any modifications to these operating instructions at: CAUTION www.bulls.de/service/downloads. May lead to minor or moderate injuries if ignored. Language Low-risk hazard. The original operating instructions are written in German.

  • Page 8: Markups

    About these operating instructions 1.4.2 Markups Instructions for specialist dealers are highlighted in grey. They are indicated by a screwdriver symbol. Information for specialist dealers does not require non-professionals to take any action. You will find stylised forms of typeface in the operating instructions: Stylised form Italics...

  • Page 9: Nameplate

    About these operating instructions Nameplate The nameplate is situated on the frame. You can You will find thirteen pieces of information on the see the exact position of the nameplate in Figure 2. nameplate. ZEG Zweirad-Einkaufs- Genossenschaft eG Longericher Str. 2 50739 Köln, Germany Typ: 21-17-1017...

  • Page 10: Type Number And Model

    About these operating instructions ype number and model These operating instructions are an integral part of pedelecs with the type numbers: Type no. Model Pedelec type 21-21-1003 Sonic ENS2 Carbon Mountain bike 21-21-1004 Sonic ENS1 Carbon Mountain bike 21-21-1063 Sonic AMSL Carbon Mountain bike 21-21-1069 Sonic AMS2 Carbon...

  • Page 11: Safety

    Safety Safety Residual risks 2.1.1 Risk of fire and explosion 2.1.1.2 Overheated charger The charger heats up when charging the battery. 2.1.1.1 Rechargeable battery In case of insufficient cooling, this can result in fire The safety electronics may fail if the batteries are or burns to the hands.

  • Page 12: Risk Of A Crash

    Safety 2.1.3 Risk of a crash Toxic substances 2.2.1 Brake fluid 2.1.3.1 Incorrect quick release setting Brake fluid may leak out after an accident or due Excessively high clamping force will damage the to material fatigue. Brake fluid can be fatal if quick release and cause it to lose its function.

  • Page 13: Personal Protective Equipment

    Safety Personal protective equipment What to do in an emergency Wear a suitable cycling helmet, sturdy footwear 2.7.1 Dangerous situation in road traffic and typical close-fitting clothing to provide  In the event of any hazards or dangers in road protection.

  • Page 14: Battery Vapours Emitted

    Safety 2.7.4 Battery fire After swallowing  Rinse out mouth with water. Never induce The safety electronics may fail if the battery is vomiting. Risk of aspiration! damaged or faulty. The residual voltage can cause a short circuit. The battery may self-ignite ...

  • Page 15: Overview

    Overview Overview Figure 2: Pedelec viewed from right: BULLS Copperhead Evo AM3 used as example Front wheel Reflector Fork Pannier rack Front wheel guard Rear wheel guard Handlebars Kickstand Stem Rear wheel Frame Chain Rear frame damper Motor Seat post...

  • Page 16: Description

    Overview Description 3.1.2 Suspension Both forks and suspension forks are fitted in this 3.1.1 Wheel model series. There is a rear frame damper below the seat post. 3.1.2.1 Suspension fork A suspension fork is based either on a steel spring or air suspension.
  • Page 17 Overview Negative deflection The pedelec rebounds at a controlled speed if it is optimally adjusted. The wheel stays in contact Sag is the percentage of total deflection that is with the ground when passing over bumps compressed by the rider's weight, including (blue line).
  • Page 18 Overview Steel suspension fork Air suspension fork The stem and handlebars are fastened to the fork The air suspension fork features an air suspension assembly (orange), a compression damper steerer. The wheel is fastened to the axle. assembly (blue) and, in some cases, a rebound damper assembly (red).

  • Page 19: Rear Frame Damper

    Overview 3.1.2.2 Rear frame damper the suspension deflects as soon as the wheel touches the ground after the bump. The rear The rear frame damper rebounds at a controlled frame damper rebounds in a controlled way, so speed if it is optimally adjusted. The rear wheel that the rider remains sitting in a horizontal does not bounce off rough surfaces or the ground;...

  • Page 20: Suntour Rear Frame Damper

    Overview 3.1.2.3 Suntour rear frame damper 3.1.2.4 RockShox rear frame damper The rear frame damper features air suspension, a The rear frame damper features air suspension, a compression damper and a rebound damper. compression damper and a rebound damper. Figure 13: Example showing Suntour rear frame damper l Figure 14: Monarch RL as an example Air chamber Threshold lever...

  • Page 21: Brake System

    Overview 3.1.3 Brake system Every pedelec has a hydraulic brake system. The brake fluid is in a closed hose system. If the rider pushes the brake lever, the brake fluid activates the brake on the wheel. The pedelec features a disc brake on the front and rear wheels.

  • Page 22: Electric Drive System

    Overview 3.1.4 Electric drive system Drive unit cover Drive unit The pedelec is driven by muscle power applied to Rear derailleur (DI2) the chain drive. The force which is applied by Front chainring pedalling in the direction of travel drives the front Crank chain wheel.

  • Page 23: Rechargeable Battery

    Overview 3.1.4.2 Rechargeable battery 3.1.4.5 On-board computer The battery's service life can be extended if it is The SC-EM800 on-board computer controls the well maintained and, above all, stored at the drive system with two operating elements, and correct temperatures. The charging capacity will displays the journey data.

  • Page 24: Control Panel

    Overview Bluetooth® LE connections 2-switch control panel All information shown on the start screen can be sent to an external device that supports Bluetooth® LE connections. E-TUBE PROJECT for smartphones/tablets can be used if a Bluetooth® LE connection can be established with a smartphone/tablet.

  • Page 25: Proper Use

    Overview Proper use The pedelec must only be used in perfect, fully actions in these operating instructions met. functional condition. National requirements may Approved accessories can be installed by apply to the pedelec which the standard specialist staff. equipment may not meet. For riding on public The rechargeable batteries are designed to roads, some special regulations apply in relation supply power to the pedelec motor only and must...

  • Page 26: Improper Use

    Overview Improper use Failure to adhere to the proper use poses a risk of • lending the pedelec to untrained riders • carrying other people personal injury and material damage. It is • riding with excessive baggage prohibited to use the pedelec in the following •...

  • Page 27: Maximum Permitted Total Weight

    Overview 3.3.1 Maximum permitted total weight The pedelec may only be loaded to its maximum permitted total weight (PTW). The maximum permitted total weight is the weight of the fully assembled pedelec with the rider and baggage. Type no. Model 21-21-1003 Sonic ENS2 Carbon 130 kg...

  • Page 28: Technical Data

    Overview Technical data 3.4.5 Shimano SC-EM800 on-board computer 3.4.1 Pedelec Operating temperature -5 °C - +40 °C Transportation temperature 5 °C - 25 °C Storage temperature -10 °C - +40 °C Ideal transportation temperature 10 °C - 15 °C Charging temperature 0 °C - +40 °C Storage temperature 10 °C - 30 °C...

  • Page 29: Rechargeable Battery

    Overview 3.4.7 Rechargeable battery 3.4.7.1 BMZ SuperCore 750 Nominal voltage 20 Ah Nominal capacity 750 Wh Energy 3.79 kg Weight 25 A Protection class Operating temperature 36 V Storage temperature 42 V Permitted charging temperature 130 × 60 × 450 range Table 15: Technical data for BMZ 750 battery MY21B05 - 12_1.0_21.10.2020...

  • Page 30: Description Of Controls And Screens

    Operation Description of controls and After starting up, the main display screen appears. The main display screen has eight screens displays: 3.5.1 Handlebars Figure 24: Detailed view of pedelec from rider position, example Rear brake lever Figure 26: Overview of main display screen Front brake lever Assistance lever Shift mode indicator...

  • Page 31: Maintenance Indicator

    Operation 3.5.2.4 Maintenance indicator 3.5.2.7 Current level of assistance indicator Indicates that maintenance is required. The selected level of assistance differs depending on the pedelec. The higher the level of assistance,  Contact your specialist dealer. the more the drive system assists the rider when pedalling.

  • Page 32: Warnings And Errors

    Operation 3.5.3 Warnings and errors 3.5.4 Control panel The drive system monitors itself continuously and The electric drive system is operated using the on- if an error is detected, it is indicated by a system board computer (II) and the left-hand control message.

  • Page 33: Battery Level Indicator (Battery)

    Operation 2-switch control panel Control panel on the left side of the handlebars Switch Function W H E N R I D I N G Increase level of assistance Reduce level of assistance Switch journey data displayed W H EN A D J U S T I N G Move cursor or change the settings Move cursor or change the settings Change display or confirm setting change...

  • Page 34: Environmental Requirements

    Overview Environmental requirements You can be ride the pedelec within a temperature Temperatures under -10 °C and over +40 °C must range between 5 °C and 35 °C. The electric drive be avoided. system is limited in its performance outside this You must also keep within the following temperature range.
  • Page 35 Overview The pedelec is unsuitable for the following areas of use: Child's bicycles/ City and trekking Area of use bicycles for young Mountain bikes Racing bicycle Cargo bike Folding bicycle bicycles adults Never drive off-road Never drive off-road Never drive off-road Never drive off-road Never drive off-road or perform jumps.

  • Page 36: Transporting And Storing

    Transporting and storing Transporting and storing Physical transport characteristics Weight and dimensions during transporting 53 cm t.b.a. t.b.a. t.b.a. 21-21-1003 57 cm t.b.a. t.b.a. t.b.a. 61 cm t.b.a. t.b.a. t.b.a. 45 cm t.b.a. t.b.a. t.b.a. 49 cm t.b.a. t.b.a. t.b.a. 21-21-1004 53 cm t.b.a.

  • Page 37: Transportation

    Transporting and storing Transportation 4.2.2 Transporting the pedelec Bicycle racks which use the handlebars or frame CAUTION to hold the pedelec in an upside-down position exert inadmissible forces on its components Crash caused by unintentional activation during transportation. This can cause the There is a risk of injury if the drive system is supporting parts to break.

  • Page 38: Storing

    Transporting and storing Storing 4.3.1.1 Preparing a break in operation  Remove the rechargeable battery from the CAUTION pedelec.  Charge battery to around 30% - 60%. Accident after storage  The pedelec needs to be cleaned with a damp cloth and preserved with wax spray.

  • Page 39: Assembly

    Assembly Assembly Unpacking WARNING The packaging material consists mainly of cardboard and plastic film. Risk of eye injury Problems may arise if the settings are not made  The packaging has to be disposed of in to components correctly and you may sustain accordance with the regulations of the serious injuries as a result.

  • Page 40: Preparing The Battery Checking The Battery

    Assembly  Complete an assembly report for quality 3 Place and position drilling template on frame. assurance. 4 Stick drilling template to frame.  The assembly report (see Section 11.2) 5 Make hole mark. describes all safety-relevant inspections, tests 6 Pre-drill hole 3.3 mm in diameter (M4). and maintenance tasks.

  • Page 41: Installing The Wheel In The Suntour Fork

    Assembly 5.4.3 Installing the wheel in the Suntour fork  The lever is secured. 1 Before installing, ensure that the quick release flange is extended. Open the lever fully. Figure 39: Open and closed flange Figure 42: Closing the quick release 2 Push in the quick release until you can hear a click.

  • Page 42: Checking The Headset Backlash

    Assembly Pedelec sale 5.4.4.3 Checking the headset backlash 1 To check the handlebar headset backlash,  Complete Pedelec pass on the operating close the quick release lever on the stem. instructions envelope. 2 Place the fingers of one hand on the upper ...

  • Page 43: Operation

    Operation Operation Risks and hazards CAUTION WARNING Crash caused by loose clothing Shoe laces, scarves and other loose items may Injuries and death caused by other road users become entangled in the spokes on the wheels Other road users, trucks, cars or pedestrians often and on the chain drive.

  • Page 44: Personal Protective Equipment

    Operation Notice CAUTION Moisture penetrating at low temperatures may Crash caused by poor road conditions impair individual functions due to the open structural design. Loose objects, such as branches and twigs, may become caught in the wheels and cause a crash ...
  • Page 45 Operation Stopping and starting  Ride long distances at a constant speed.  Avoid stopping and starting frequently. Level of assistance  the higher the selected level of assistance, the lower the range Gear shift  Use a low gear and a low level of assistance on hills and when setting off.

  • Page 46: Error Messages

    Operation Error messages 6.4.1 Battery error message The battery indicates errors with different LED statuses. The LED light patterns are lit ( ), non- lit ( ) and flashing ( Lighting pat- Type Status Remedy tern  System error Communication error with Check that the charging cable is firmly and properly the pedelec system connected.

  • Page 47: On-Board Computer Warnings

    Operation On-board computer warnings 6.4.2 Figure 43: Example: Warning W000 Code Cause Limitation Remedy  W101 No vehicle speed signal was The maximum speed at which Contact your specialist dealer. (W011) detected by the speed sensor. assistance is provided is lower than normal.

  • Page 48: Error Message Screen

    Operation Error message screen If an error message is shown over the entire display, follow the procedure indicated below to reset the screen. 1 Press the On-Off button (battery). 2 Remove the battery from the mount. 3 Replace the battery. 4 Start the system.

  • Page 49: Instruction And Customer Service

    Operation Instruction and customer service  Adjust the saddle tilt to horizontal. Your supplying specialist dealer will provide customer service. Contact details can be found on the pedelec pass for these operating instructions. The specialist dealer will explain all the pedelec functions to you in person, this being when the specialist dealer hands over the pedelec at the latest.

  • Page 50: Adjusting The Seat Height With Quick

    Operation 6.7.1.3 Adjusting the seat height with quick 6.7.1.4 Adjusting the seat position release The saddle can be shifted on the saddle frame. 1 Open the quick release on the seat post to The right horizontal position ensures an optimal change the seat height (1).

  • Page 51: Adjusting The Handlebars

    Operation 6.7.2 Adjusting the handlebars CAUTION Crash caused by incorrectly set clamping force Excessively high clamping force will damage the quick release and cause it to lose its function. Insufficient clamping force will result in unfavourable transmission of force. This can cause components to break.

  • Page 52: Retracting The Brake Linings

    Operation 6.7.4.1 Retracting the brake linings Greater sag (20% to 30%) Disc brakes require wearing-in time. The braking A greater sag increases sensitivity to bumps, thus force increases over time. You therefore need to be producing greater suspension motion. A greater aware that the braking force may increase during the sensitivity to bumps ensures more comfortable wearing-in period.

  • Page 53: Adjusting The Rockshox Air Suspension

    Operation The spring pre-tensioning setting can be used to 4 The recommendations for air pressure in the finely adjust the sag; however, pre-tensioning front wheel suspension are also indicated on does not change spring stiffness and is not the rear of the fork and can be found at suitable to substitute the correct compression https://trailhead.rockshox.com/en.

  • Page 54: Adjusting The Rockshox Rear Frame

    Operation 9 Increase or reduce the air pressure until you 5 Fully deflect the rear frame damper five times have reached the desired sag. If the sag is to compensate the positive and negative air correct, tighten the air valve cap on the valve suspension.

  • Page 55: Adjusting The Rebound Damping

    Operation 6.7.6 Adjusting the rebound damping Rebound damping in the suspension fork and the If the air pressure or spring stiffness increases, rear frame damper determines the speed at which the extension and rebound speeds also increase. the rear frame damper rebounds after being Rebound damping may need to be increased to subjected to load.

  • Page 56: Adjusting The Rockshox Suspension Fork

    Operation 6.7.6.1 Adjusting the RockShox suspension 6.7.6.2 Adjusting the RockShox rear frame fork damper Only applies to pedelecs with this equipment Only applies to pedelecs with this equipment The rebound damper defines the speed at which the rear frame damper rebounds after being subjected to load or impact.

  • Page 57: Rear Frame Damper Compression Adjuster

    Operation 6.7.7 Rear frame damper compression adjuster The compression adjuster controls the When optimally adjusted, the rear frame damper compression lifting speed or the rate at which the counteracts deflection, stays higher in its rear frame damper deflects in response to slow deflection range and helps the rider to maintain impacts.

  • Page 58: Adjusting The Rockshox Compression Adjuster

    Operation 6.7.8 Shimano E-Tube Ride app 6.7.7.1 Adjusting the RockShox compression adjuster The SHIMANO E-Tube Ride app can be used to Only applies to pedelecs with this equipment evaluate and monitor all journey data in real time on a smartphone. 1 Set the compression adjuster to the middle position.

  • Page 59: E-Tube Project

    Operation 6.7.9 E-TUBE PROJECT E-TUBE PROJECT is required to change the drive system settings and update firmware. The elements that can be configured differ depending on the pedelec. This means: • The functions allocated to every operating switch can be changed. •...

  • Page 60: Accessories

    Operation Accessories CAUTION We recommend a parking stand into which either Risk of crushing due to exposed springs the front wheel or rear wheel can be inserted securely for pedelecs which do not have a The child may crush his/her fingers on exposed kickstand.

  • Page 61: Trailer

    Operation 6.8.2 Trailer 6.8.2.1 Trailer approval for ENVIOLO hub gear CAUTION Only compatible bicycle trailers are approved for ENVIOLO hub gears. Crash caused by brake failure KETTLER The braking distance may be longer if the trailer is carrying excessive load. The long braking KETTLER QUADRIGA child trailer distance can cause a crash or an accident and injuries.

  • Page 62: Pannier Rack

    Operation 6.8.3 Pannier rack 6.8.5 Suspension fork coil spring The specialist dealer will advise on choosing a If the desired suspension fork sag cannot be suitable pannier rack. achieved after adjustment, the coil spring assembly must be replaced with a softer or harder The specialist dealer must install the pannier rack spring.

  • Page 63: Check List Before Each Ride

    Operation Check list before each ride  Check the pedelec before each ride.  Take the pedelec out of service if you spot any anomalies.  Check that the pedelec is complete.  Check the battery is firmly in place. Check that the lighting, reflector and brake, for instance, ...

  • Page 64: Raising The Kickstand

    Operation 6.10 Raising the kickstand  Distribute the baggage as evenly as possible between the left- and right-hand side.  Use your foot to raise the kickstand completely  We recommend the use of panniers and before setting off. baggage baskets. 6.11 Using the pannier rack The maximum load bearing capacity is indicated...

  • Page 65: Rechargeable Battery

    Operation 6.13 Rechargeable battery 6.13.2 Inserting the battery 1 Place the battery into the lower mount with the  Switch off the battery and the drive system before contacts facing the front. removing or inserting the battery. 6.13.1 Removing the battery 2 Open the lock with the key.

  • Page 66: Charging The Battery

    Operation 6.13.3 Charging the battery  If an error occurs during the charging process, a  Regularly check the current battery level. To system message is displayed. Remove the do this, press the On-Off button (battery). charger and battery from operation immediately ...

  • Page 67: Electric Drive System

    Operation 6.14 Electric drive system 6.14.2 Switching off the drive system The system switches off automatically ten minutes 6.14.1 Switching on the drive system after the last command. CAUTION You can also switch off the drive system on the battery. Crash caused by lack of readiness for braking ...

  • Page 68: Display Screen

    Operation 6.15 Display screen 3-switch control panel Notice  Never use the on-board computer as a handle. The on-board computer may become irreparably damaged if you use it to lift the pedelec. The electric drive system is operated using the on- board computer (II) and the left-hand control panel (I).

  • Page 69: Using The Riding Light

    Operation Control panel on the right side of the 6.15.3 Using the push assist system handlebars CAUTION Switch Function W H E N R I D I N G Injury caused by pedals Change up The pedals turn when using the push assist due Change down to the system design.

  • Page 70: Switching The Journey Information

    Operation 6.15.4 Switching the journey information 6.15.5 Opening the settings menu  The displayed journey information can be You can only change the settings when you stop. switched.  The main display screen appears. 1 Press the button (display) or switch A. ...

  • Page 71: Adjusting The Time

    Operation Deleting values in the settings menu 6.15.6.2 Adjusting the time  The settings menu is opened.  The settings menu is opened.  Press switch X or switch Y until CLEAR is 1 Press switch X or switch Y until C L O C K is selected.

  • Page 72: Changing The Brightness

    Operation 6.15.6.3 Changing the brightness 6.15.6.5 Changing the units   The settings menu is opened. The settings menu is opened. 1 Press switch X or switch Y until 1 Press switch X or switch Y until B R I G H T NE S S is highlighted. B R I G H T N E S S is highlighted.

  • Page 73: Changing The Displayed Speed

    Operation 6.15.6.7 Changing the displayed speed 6.15.6.8 Automatic light setting  If there is a difference between the speed The settings menu is opened. displayed on this product and the speed displayed 1 Press switch X or switch Y until S T A R T on another device, the displayed value can be M O D E is highlighted.

  • Page 74: Adjusting The Start Gear

    Operation 6.15.6.9 Adjusting the start gear 6.15.6.10Changing level of assistance Only applies to pedelecs with this The ride comfort of the pedelec depends on the equipment maximum torque of the drive unit and how much drive force is applied when pedalling. The ...

  • Page 75: 11Adjusting The Gear Shift

    Operation 6.15.6.11Adjusting the gear shift 6.15.6.12RD protection reset Only applies to pedelecs with this Only applies to pedelecs with this equipment equipment   It is only possible to adjust the gear shift if using It is only possible to perform the RD protection an electronic gear shift.

  • Page 76: Starting The Ant Connection

    Operation 6.15.7 Starting the ANT connection 1 Switch on the drive system. 2 Switch the external device to connection mode. Please follow the operating instructions for the external device.  The devices are connected. 6.15.8 Starting the Bluetooth ® connection 1 Switch the external device to connection mode.

  • Page 77: Brake

    Operation 6.16 Brake 6.16.1 Using the brake lever WARNING Crash caused by brake failure If the brakes are applied continuously for a long time (e.g. while riding downhill for a long time), the fluid in the brake system may heat up. This may create a vapour bubble.

  • Page 78: Suspension And Damping

    Operation 6.17 Suspension and damping 6.17.1 Suspension fork compression adjuster The compression adjuster makes it possible to during transitions, cornering, uniform impacts make quick adjustments to the fork’s suspension caused by bumps and when braking. behaviour to adapt to changes in terrain. It is When optimally adjusted, the fork counteracts intended for adjustments made during the ride.

  • Page 79: Adjusting The Suntour Compression Adjuster

    Operation compression Threshold 6.17.1.1 Adjusting the Suntour adjuster The damping threshold prevents deflection until a medium impact or downward force occurs. Only applies to pedelecs with this equipment Threshold mode increases drive efficiency over level terrain. The threshold setting can be used to improve pedalling efficiency over flat, hilly, level or slightly rugged terrain.

  • Page 80: Adjusting The Rockshox Compression Adjuster

    Operation 6.17.1.2 Adjusting the RockShox compression 6.17.1.3 Adjusting the RockShox rear frame adjuster damper threshold Only applies to pedelecs with this equipment Only applies to pedelecs with this equipment  Turn the compression adjustment ring  Turn the threshold lever to the threshold clockwise to increase damping in the position (2) to activate the threshold function.

  • Page 81: Gear Shift

    Operation 6.18 Gear shift The selection of the appropriate gear is a prerequisite for a physically comfortable ride and making sure that the electric drive system functions properly. The ideal pedalling frequency is between 70 and 80 revolutions per minute. ...

  • Page 82: Parking The Pedelec

    Operation 6.19 Parking the pedelec Notice Heat or direct sunlight can cause the tyre pressure to increase above the permitted maximum pressure. This can destroy the tyres.  Never park the pedelec in the sun.  On hot days, regularly check the tyre pressure and adjust it as necessary.

  • Page 83: Cleaning And Servicing

    Cleaning and servicing Cleaning and servicing Cleaning check list WARNING  Clean the pedals after each ride Crash caused by brake failure  Suspension fork after each ride Oil or lubricant on the brake disc in a disc brake  Cleaning the battery once a month or on the rim of a rim brake can cause the brake...

  • Page 84: Cleaning After Each Ride

    Cleaning and servicing Basic cleaning Notice Water may enter the inside of the bearings if you Required tools and cleaning agents: use a steam jet. This dilutes the lubricant inside, • Cloths the friction increases and, as a result, the •...

  • Page 85: Cleaning The Drive Elements

    Cleaning and servicing 7.2.4 Cleaning the drive elements Notice 1 Spray the cassette, the chain wheels and the  Never clean the battery with solvents, such as front derailleur with a degreasing agent. oil, thinners, alcohol or corrosion protection, or with cleaning agents.

  • Page 86: Cleaning The Brake

    Cleaning and servicing Servicing 7.2.9 Cleaning the brake Required tools and cleaning agents: WARNING • Cloths Brake failure due to water penetration • Toothbrushes • Dish-washing liquid The brake seals are unable to withstand high • Care oil for frames pressures.

  • Page 87: Maintenance

    Cleaning and servicing Maintenance 7.4.1.3 Checking and adjusting the tyre pressure The following maintenance measures must be performed on a regular basis. Notice If the tyre pressure is too low in the tyre, the tyre 7.4.1 Wheel does not achieve its load bearing capacity. The tyre is not stable and may come off the rim.

  • Page 88: Checking And Adjusting The Tyre

    Cleaning and servicing Presta valve 7.4.2 Brake system Only applies to pedelecs with this equipment CAUTION  It is recommendable to use a bicycle pump with a Crash caused by brake failure pressure gauge. The operating instructions for the Worn brake discs and brake linings, as well as a bicycle pump must be lack of hydraulic fluid in the brake cable, reduce adhered to.

  • Page 89: Checking The Electrical Cables And

    Cleaning and servicing 7.4.6 Checking the electrical cables and 7.4.10 Checking the chain tension brake cables Notice  Check all visible electrical cables and Bowden Excessive chain tension increases wear. If the cables for damage. If the sheathing is chain tension is too low, there is a risk that the compressed, a brake is defective or a light chain will slip off the chain wheels.

  • Page 90: Maintenance

    Maintenance Maintenance CAUTION Hazard for the environment due to toxic WARNING substances Injury due to damaged brakes The brake system contains toxic and Special tools and specialist knowledge are environmentally harmful oils and lubricants. Such required to repair the brakes. Incorrect or fluids will contaminate if they enter the sewers or unauthorised assembly can damage the brakes.

  • Page 91: Suspension System

    Maintenance  The specialist dealer will fully inspect the WARNING interior and exterior of the rear frame damper, overhaul the rear frame damper, replace all air Injury due to explosion seals on air forks, overhaul the air suspension, change the oil and replace the dust wipers. The air chamber is pressurised.

  • Page 92: Suspension Fork

    Maintenance 8.1.2 Suspension fork WARNING Only applies to pedelecs with this equipment Injury due to explosion Maintenance intervals The air chamber is pressurised. If the air system is Suntour suspension fork serviced in a faulty suspension fork, it can explode and cause serious injury.

  • Page 93: Suspension Seat Post

    Maintenance 8.1.3 Suspension seat post Axle with quick release Only applies to pedelecs with this equipment CAUTION Maintenance intervals Crash caused by unfastened quick release by.schulz seat post Check all screws for correct tightening A faulty or incorrectly installed quick release may After 250 km and ...

  • Page 94: Checking The Quick Release

    Maintenance 8.2.1 Checking the quick release Maintaining the stem  Check the position and clamping force of the Incorrectly fastened screws may come loose due quick release lever. The quick release lever to impact. The stem may no longer be firmly fixed must be flush with the lower housing.

  • Page 95: Cable-Operated Gear Shift, Dual-Cable

    Maintenance 8.4.2 Cable-operated gear shift, dual- 8.4.3 Cable-operated twist grip, dual- cable cable Only applies to pedelecs with this equipment Only applies to pedelecs with this equipment  For a smooth gear shift, set the adjusting  For a smooth gear shift, set the adjusting sleeves underneath the chain stay on the sleeves on the shifter housing.

  • Page 96: Troubleshooting, Fault Clearance And Repair

    Troubleshooting, fault clearance and repair Troubleshooting, fault clearance and repair Troubleshooting and fault 7 Insert the battery. clearance 8 Start the drive system. The components of the drive system are checked 9 If the drive system does not start up, remove constantly and automatically.
  • Page 97 Troubleshooting, fault clearance and repair Symptom Cause Remedy Are the pedals being pushed? The pedelec is not a motorbike. Push the pedals. Is the system switched on? Press On-Off button (battery) to switch on the system. Assistance is not Set the assistance mode to a different level of assistance than available.

  • Page 98: Battery Error

    Troubleshooting, fault clearance and repair 9.1.4 Battery error Symptom Cause Remedy  The battery discharges The battery may be at the end of its Replace old battery with new one. very quickly. useful life. Disconnect the charger mains plug. Is the charger mains plug firmly Insert the mains plug.

  • Page 99: On-Board Computer Error

    Troubleshooting, fault clearance and repair Symptom Cause Remedy Remove the battery from the pedelec immediately. There is an unusual smell. Contact the fire service. Observe all the warnings in Section 2 Safety. Fumes are emitted from Remove the battery from the pedelec immediately. the battery.

  • Page 100: Other Errors

    Troubleshooting, fault clearance and repair 9.1.7 Other errors Symptom Cause Remedy  Two beeps will sound if a This is not a malfunction. switch is pressed but the Pressed switch mode has been switch cannot be deactivated. operated.  A fault or warning has occurred. This Follow the instructions for the code indicated on the display Three beeps are occurs when an error message is...

  • Page 101: Suspension Fork

    Troubleshooting, fault clearance and repair 9.1.8 Suspension fork 9.1.8.1 Rebound too fast The suspension fork rebounds too quickly, Fork head and handlebars are deflected upwards producing a “pogo stick” effect, where the wheel if the wheel bounces back from the ground. The lifts from the ground in an uncontrolled way.

  • Page 102: Rebounding Too Slowly

    Troubleshooting, fault clearance and repair 9.1.8.2 Rebounding too slowly The fork does not rebound quickly enough after The fork remains in a deflected state, causing the absorbing a bump. The fork also remains headset and handlebars to move to a lower deflected over subsequent bumps, which reduces position.

  • Page 103: Suspension Too Soft On Inclines

    Troubleshooting, fault clearance and repair 9.1.8.3 Suspension too soft on inclines The fork deflects at a low point in the terrain. The may shift forward and the pedelec will possibly deflection is quickly used up, the rider's weight lose some momentum. Figure 103: Excessively soft suspension in the suspension fork on hilly terrain Solution ...

  • Page 104: Excessively Hard Damping On Bumps

    Troubleshooting, fault clearance and repair 9.1.8.4 Excessively hard damping on bumps When the bike hits a bump, the fork deflects too The headset and handlebars are deflected slowly and the wheel lifts up from the bump. upwards significantly, which can impair control. Traction decreases when the wheel no longer touches the ground.

  • Page 105: Rear Frame Damper

    Troubleshooting, fault clearance and repair 9.1.9 Rear frame damper 9.1.9.1 Rebound too fast The rear frame damper rebounds too quickly, Saddle and handlebars are deflected upwards producing a “pogo stick” effect and causing the when the wheel bounces back from the ground. bike to bounce after the wheel hits a bump and The rider's weight may be shifted upwards and lands on the ground again.

  • Page 106: Rebounding Too Slowly

    Troubleshooting, fault clearance and repair 9.1.9.2 Rebounding too slowly The rear frame damper does not rebound quickly The rear frame damper remains in a deflected enough after a bump has been compensated and state after contact with the first bump. When the is not in the required initial position when the rear wheel hits the second bump, the saddle wheel hits the next bump.

  • Page 107: Suspension Too Soft On Inclines

    Troubleshooting, fault clearance and repair 9.1.9.3 Suspension too soft on inclines The rear frame damper deflects deeply through up, the rider's weight may shift downward and the the deflection range The deflection is quickly used pedelec will possibly lose some momentum. Figure 111: Excessively soft suspension in the rear frame damper on hilly terrain Solution ...

  • Page 108: Excessively Hard Damping On Bumps

    Troubleshooting, fault clearance and repair 9.1.9.4 Excessively hard damping on bumps When the bike hits a bump, the damper deflects Saddle and rider are deflected upwards and too slowly and the rear wheel lifts up from the forwards, the rear wheel loses contact with the bump.

  • Page 109: Repair

    Troubleshooting, fault clearance and repair Repair Special knowledge and tools are required for 9.2.4 Tyre clearance check many repairs. That is why only a specialist dealer The tyre needs to be checked each time a may perform repairs such as: suspension fork tyre is changed to another size.

  • Page 110: Recycling And Disposal

    Recycling and disposal Recycling and disposal This device is marked according to the European Directive 2012/19/EU on waste electrical and electronic equipment – WEEE and the European Directive 2006/66/EC on accumulators. The directive provides the framework for the return and recycling of used devices across the EU.

  • Page 111: Documents

    Frame material Carbon Fork Rock Shox 35 Gold 1.8 tapered Fork deflection (mm) Damper RockShox Deluxe Select+ RL Headset Acros No.4 Handlebars BULLS Riser Handles BULLS Enduro Stem BULLS Saddle Prologo Proxim 450 Sport Seat post Limotec Alpha 1 Crank set...

  • Page 112: Sonic Ams2 Carbon

    Carbon Fork Rock Shox Lyrik Select RC 1.8 tapered Fork deflection (mm) Damper RockShox Deluxe Select+ RL Headset Acros No.4 Handlebars BULLS Riser Handles BULLS Enduro Stem BULLS Saddle Prologo Proxim 450 Sport Seat post Limotec Alpha 1 Crank set...

  • Page 113: Sonic Amsl Carbon

    Frame material Carbon Fork Rock Shox Lyrik Ultimate RCT3 1.8 tapered Fork deflection (mm) Damper RockShox Deluxe Select+ RL Headset Acros No.4 Handlebars BULLS Riser Handles BULLS Enduro Stem BULLS Saddle Prologo Proxim 450 Sport Seat post 8PINS Crank set...

  • Page 114: Sonic Ens1 Carbon

    Carbon Fork Rock Shox Lyrik Select RC 1.8 tapered Fork deflection (mm) Damper RockShox Super Deluxe Select+ RL Headset Acros No.4 Handlebars BULLS Riser Handles BULLS Enduro Stem BULLS Saddle Prologo Proxim 450 Sport Seat post Limotec Alpha 1 Light...

  • Page 115: Sonic Ens2 Carbon

    Carbon Fork Rock Shox Lyrik Ultimate RCT3 1.8 tapered Fork deflection (mm) Damper RockShox Super Deluxe Select+ RL Headset Acros No.4 Handlebars BULLS Riser Handles BULLS Enduro Stem BULLS Saddle Prologo Proxim 450 Sport Seat post Limotec Alpha 5 Crank set...

  • Page 116: Assembly Report

    Documents 11.2 Assembly report Date: Frame number: Components Description Criteria Measures if rejected Accept- Assembly/inspection Tests Rejection ance Front wheel Assembly O.K. Loose Adjust quick release Kickstand Check mount fastening Functional check O.K. Loose Retighten screws Tyre pressure too low/ Tyres Tyre pressure check O.K.
  • Page 117 Documents Components Description Criteria Measures if rejected Drive/gear shift Chain/cassette/ Refasten if necessary or replace Check for damage O.K. Damage pinion/chainring as specified in parts list Chain guard/spoke Check for damage O.K. Damage Replace as specified in parts list guard Bottom bracket axle/ Check mount fastening O.K.

  • Page 118: Maintenance Instructions

    Documents 11.3 Maintenance instructions Diagnosis and documentation of current status Date: Frame number: Components Frequency Description Criteria Measures if rejected Inspection Tests Maintenance Accept- Rejection ance Front wheel 6 months Assembly O.K. Loose Adjust quick release Kickstand 6 months Check mount fastening Functional check O.K.
  • Page 119 Documents Components Frequency Description Criteria Measures if rejected Inspection Tests Maintenance Accept- Rejection ance Light system First examination O.K. Error message Contact battery Rechargeable 6 months manufacturer; take out of battery service, new battery Connections, correct O.K. Cable defective, New cabling Light cabling 6 months wiring...
  • Page 120 Documents Technical inspection, checking safety, test ride Components Description Criteria Measures if rejected Assembly/inspection Tests Accept- Rejection ance No full braking; braking Locate defective part in brake Brake system 6 months Functional check O.K. distance too long system and correct Gear shift under Problems when shifting 6 months...
  • Page 121 Documents Notes MY21B05 - 12_1.0_21.10.2020...

  • Page 122: Glossary

    Glossary Glossary Electrically power assisted cycle, pedelec Source: EN 15194:2017: electrically power Brake lever assisted cycle, equipped with pedals and an auxiliary electric motor, which cannot be propelled Source: EN 15194:2017: lever used to apply the exclusively by means of the auxiliary electric brake.
  • Page 123 Glossary Maximum saddle height Quick-release device, quick release Source: EN 15194:2017: vertical distance from Source: EN 15194:2017: lever actuated the ground to the point where the top of the seat mechanism that connects, retains or secures a surface is intersected by the seat-post axis, wheel or any other component.

  • Page 124: Abbreviations

    Glossary Weight of ready-to-ride bicycle Source: ZEG: the indicated weight for a ready-to- ride bicycle refers to the weight of a pedelec at the time of sale. The weight of each additional accessory must be added to this weight. Wheel Source: EN 15194:2017: assembly or combination of hub, spokes or disc, and rim, but excluding tyre assembly.

  • Page 125: Appendix

    Appendix Appendix Translation of the original EC/EU Declaration of Conformity Manufacturer Authorised representative for documentation* ZEG Zweirad-Einkaufs-Genossenschaft eG Janine Otto Longericher Strasse 2 c/o ZEG Zweirad-Einkaufs-Genossenschaft eG 50739 Köln, Germany Longericher Strasse 2 50739 Köln, Germany The machine, pedelec types: 21-21-1003 Sonic ENS2 Carbon Mountain bike...

  • Page 126: Red Declaration Of Conformity

    Appendix RED Declaration of Conformity MODEL: SC-EM800 RI-7H90D-000 Regional regulatory information Europe Česky [Czech] Tímto SHIMANO INC. prohlašuje, že typ rádiového zařízení SC-EM800 je v souladu se směrnicí 2014/53/EU. Úplné znění EU prohlášení o shodě je k dispozici na této internetové adrese: http://si.shimano.com Dansk [Danish] Hermed erklærer SHIMANO INC., at radioudstyrstypen SC-EM800 er i overensstemmelse med direktiv 2014/53/EU.
  • Page 127 Appendix Canada Korea This device complies with Industry Canada license-exempt RSS standards. Operation is MSIP-CRM-WY7-SWAN-2 R-R-WY7-3A subject to the following two conditions: 1. this device may not cause interference, and 2. this device must accept any interference, including interference that may cause undesired operation of the device.

  • Page 128: Keyword Index

    Keyword index Keyword index On-screen indicator, 30, 61 Alternative equipment, 124 Fork, Operating status indicator, 33 Articulated shaft, – care, 86 – care 86 - cleaning, 84 Pannier rack, position 15 - changing, 64 Frame battery, Basic cleaning 84 - checking, 63 - remove, 28, 62 Battery level indicator, 33 - using, 64...
  • Page 129 Keyword index Weight, – shipping weight, 36 – Weight, 36 permitted total weight, 9 Wheel, - cleaning, 84 - installing 41 - maintaining, 87 Winter break, see Break in operation MY21B05 - 12_1.0_21.10.2020...

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