Bulls BROSE FIT Operating Instructions Manual
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Bulls BROSE FIT Operating Instructions Manual

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IMPORTANT
READ CAREFULLY BEFORE USE
KEEP SAFE TO CONSULT AT A LATER DATE
Original operating instructions for BULLS pedelecs
with BROSE FIT Remote LCD
E - S t r e a m E VA 1 , E - S t r e a m E VA T R1 , E - St r e a m E VA T R 2 , E - S t r e a m E V O 1 , E - S t r e a m E V O 1 ,
E - S t r e a m E V O 2 S t r e e t , E - S t re a m E V O A M 2 , E - S t r e a m E V O A M 3 , E - S t r e a m E V O A M 4 ,
E - S t r e a m E V O T R1 , L a c u b a E V O C r o s s
22-15-1033, 22-15-1034, 22-18-1001, 22-18-1004, 22-18-1005, 22-18-1056 ... 22-18-1058,
22-18-1060, 22-18-1061, 22-18-2007
MY22XXX - XX_1.0_14.06.2022
MY22 XXX - XX_1.0_14 .06.2022
Über diese Betriebsanleitung
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  • Page 1 READ CAREFULLY BEFORE USE KEEP SAFE TO CONSULT AT A LATER DATE Original operating instructions for BULLS pedelecs with BROSE FIT Remote LCD E - S t r e a m E VA 1 , E - S t r e a m E VA T R1 , E - St r e a m E VA T R 2 , E - S t r e a m E V O 1 , E - S t r e a m E V O 1 ,...

  • Page 2: Table Of Contents

    Contents Contents About these operating instructions Manufacturer Laws, standards and directives Language For your information 1.4.1 Warnings 1.4.2 Markups Aim of the operating instructions Type number and model Frame number Identifying the operating instructions Safety Residual risk 2.1.1 Risk of fire and explosion 2.1.2 Electric shock 2.1.3...

  • Page 3: D R I V E S U B - M E N U

    Contents 3.3.4 Wheel 3.3.4.1 Tyres 3.3.4.2 Tube-type tyre 3.3.4.3 3.3.4.4 Valve 3.3.4.5 Spoke 3.3.4.6 Spoke nipples 3.3.4.7 3.3.5 Braking system 3.3.5.1 Mechanical brake 3.3.5.2 Hydraulic brake 3.3.5.3 Disc brake 3.3.6 Saddle 3.3.7 Seat post 3.3.7.1 Patent seat post 3.3.7.2 Suspension seat post 3.3.8 Mechanical drive system 3.3.8.1...
  • Page 4 Contents 3.5.4 FIT Remote LCD on-board computer 3.5.5 Emissions 3.5.6 Rechargeable battery 3.5.6.1 UltraCore FIT 555 Wh 3.5.6.2 UltraCore FIT 740 Wh 3.5.6.3 UltraCore FIT 925 Wh 3.5.7 Saddle width 3.5.7.1 BROOKS ENGLAND 3.5.7.2 ERGON 3.5.7.3 SELLE ROYAL 3.5.8 Puncture protection level 3.5.8.1 SCHWALBE 3.5.8.2...
  • Page 5 Contents Operation Risks and hazards Tips for a greater range Error message 6.3.1 Display 6.3.1.1 Status LED 6.3.1.2 Warnings 6.3.1.3 Error messages 6.3.2 UltraCore battery 6.3.3 Operating element Instruction and customer service Adjusting the pedelec 6.5.1 Preparing 6.5.2 Pedelec adjustment procedure 6.5.3 Riding position 6.5.4...
  • Page 6 Contents 6.5.11 Suspension 6.5.12 Fork sag 6.5.12.1 Adjusting the SR SUNTOUR fork steel suspension 6.5.12.2 Adjusting the SR SUNTOUR fork air suspension 6.5.13 Fork rebound damping 6.5.13.1 Adjusting the SR SUNTOUR fork rebound damping 6.5.14 Riding light 6.5.14.1 Adjusting the headlight 6.5.15 On-board computer 6.5.15.1...

  • Page 7: To Ta

    Contents 6.18 Using the on-board computer 6.18.1 Using the push assist system 6.18.2 Using the riding light 6.18.3 Selecting the level of assistance 6.18.4 Using the boost function 6.19 Using the brake 6.19.1 Use handbrake 6.19.2 Using the back-pedal brake 6.20 Use suspension and damping 6.20.1...
  • Page 8 Contents 7.3.13 Cleaning the switching elements 7.3.13.1 Cleaning the shifter 7.3.14 Clean cassette, chain wheels and front derailleur 7.3.15 Clean brake 7.3.15.1 Clean handbrake 7.3.16 Cleaning the brake disc 7.3.17 Cleaning the belt 7.3.18 Cleaning the chain 7.3.18.1 Clean chain, including all-round chain guard Servicing 7.4.1 Frame...

  • Page 9: P R E Ss U R

    Contents 7.5.6 Checking the belt 7.5.7 Checking the belt for wear 7.5.8 Checking the belt sprockets for wear 7.5.9 Check belt tension 7.5.9.1 Gates Carbon Drive mobile app 7.5.9.2 Gates Krikit tension meter 7.5.9.3 ECO tension tester 7.5.10 Checking the riding light 7.5.11 Checking the stem 7.5.12...

  • Page 10: S E Tti N G S M E N

    Contents Troubleshooting and fault clearance 9.2.1 The electric drive system or display do not start up 9.2.2 Warning messages and LEDs 9.2.3 Errors in the assistance system 9.2.4 Battery error 9.2.5 On-board computer error 9.2.6 Riding light does not work 9.2.7 Other electric drive system errors 9.2.8...
  • Page 11 Contents 11.3.5 E-Stream EVO 2 Street 27.5″ 11.3.6 E-Stream EVO AM 2 29″ 11.3.7 E-Stream EVO AM 3 29″ 11.3.8 E-Stream EVO AM 4 29″ 11.3.9 Lacuba EVO Cross Glossary 12.1 Abbreviations 12.2 Simplified terms Appendix Translation of the original EC/EU Declaration of Conformity Declaration of conformity for incomplete machine III.
  • Page 12 About these operating instructions Thank you for your trust! Copyright BULLS pedelecs are premium quality vehicles. © ZEG Zweirad-Einkaufs-Genossenschaft eG You have made an excellent choice. Your specialist dealer will provide you with guidance Distribution or reproduction of these operating and instruction and assemble your product.

  • Page 13: About These Operating Instructions

    About these operating instructions About these operating instructions Manufacturer 1.4.1 Warnings Warnings indicate hazardous situations and actions. ZEG Zweirad-Einkaufs-Genossenschaft eG You will find three categories of warnings in the Longericher Strasse 2 operating instructions: 50739 Köln, Germany Tel.: +49 221 17959 0 WARNING Fax: +49 221 17959 31...

  • Page 14: Aim Of The Operating Instructions

    About these operating instructions Aim of the operating instructions These operating instructions are not a substitute for personal instruction by the specialist dealer supplying the bike. These operating instructions Section are an integral part of the pedelec. Therefore, if it is re-sold at a later time, they must be handed over to the subsequent owner.

  • Page 15: Type Number And Model

    About these operating instructions Frame number ype number and model Each frame has an individual frame number These operating instructions are an integral part of stamped on it (see Figure 3). The frame number pedelecs with the type numbers: can be used to associate the pedelec with the Type no.

  • Page 16: Safety

    Safety Safety Residual risk Pedelecs pose the following residual risks: Never use incorrect charger • Risk of fire and explosion Chargers with excessive voltage damage • Electric shock batteries. This may cause a fire or an explosion. • Risk of a crash ...
  • Page 17 Safety Storing faulty batteries Avoid overheating in the charger Your specialist dealer will dispose of faulty The charger heats up when charging the battery. batteries. If the battery is not allowed to cool down sufficiently, it can cause a fire or burns to the ...

  • Page 18: Electric Shock

    Safety Use correct torque 2.1.2 Electric shock If a screw is fastened too tightly, it may break. If a screw is not fastened enough, it may loosen. This will cause a crash with injuries. Never use damaged network components  Always observe the indicated tightening torque Damaged chargers, cables and plug connectors on the screw or in Section 3.5.

  • Page 19: Malfunctions Due To Bluetooth

    Safety 2.1.6 Malfunctions due to Bluetooth® If you use the on-board computer with Bluetooth® and/or Wi-Fi®, it may cause interference with other devices, other equipment, aircraft, and medical devices, such as pacemakers and hearing aids. Likewise, it cannot be completely ruled out that you will cause harm to people and animals in the immediate vicinity.

  • Page 20: Toxic Substances

    Safety Toxic substances 2.2.2 Toxic substances If substances are released or used which pose a risk to people and the environment, effective protective measures must be taken. Toxic substances (also known as poison or toxins) refer to substances which can cause damage to Possible hazards, contamination and health living beings if they enter the organism above a hazards due to:...

  • Page 21: Requirements For The Pedelec Rider

    Safety Personal protective equipment Defective battery Liquids and vapours may leak from damaged or  Wear a suitable helmet. The helmet must have faulty batteries. Excessively high temperatures a reflective strip or a light in a clearly visible may also cause liquids and vapours to leak from colour.

  • Page 22: Safety Markings And Safety Instructions

    Safety Safety markings and safety What to do in an emergency instructions 2.8.1 Dangerous situation in road traffic Pedelec and battery nameplates contain the following safety markings and safety instructions:  If you encounter any hazards or dangers in road traffic, apply the brake until the pedelec comes to a halt.

  • Page 23: Battery Vapour Emission

    Safety After contact with eyes After skin contact 1 Rinse eyes under flowing water for at least ten 1 Remove any solid particles immediately. minutes with the lids open; also rinse under 2 Remove contaminated clothing immediately. lids. 3 Rinse the affected area with plenty of water for 2 Immediately consult a doctor in case of any at least 15 minutes.

  • Page 24: Description

    Description Description Proper use All checklists and instructions for actions in these regulations for the prevention of accidents and operating instructions met. Approved accessories environmental protection in the respective country can be installed by specialist staff. of use must be adhered to. Use the pedelec when it is in perfect, proper The rechargeable batteries are designed to working order only.

  • Page 25: Improper Use

    Description 3.1.1 Improper use Failure to adhere to the proper use poses a risk of • lending the pedelec to untrained pedelec rider • carrying other people personal injury and material damage. It is • riding with excessive baggage prohibited to use the pedelec in the following •...

  • Page 26: Permitted Total Weight (Ptw)

    Description 3.1.2 Permitted total weight (PTW) The pedelec may only be loaded to its maximum permitted total weight (PTW). The maximum permitted total weight is • the weight of the fully assembled pedelec • plus body weight • plus baggage Type no.

  • Page 27: Environmental Requirements

    Description 3.1.3 Environmental requirements You can be ride the pedelec within a temperature You must also keep within the following range between 5 °C and +40 °C. The electric temperature ranges: drive system is limited in its performance outside Transportation temperature +10 …...
  • Page 28 Description The pedelec is unsuitable for the following areas of use: Child's City and bicycles/ Area of use trekking Mountain bikes Racing bicycle Cargo bike Folding bicycle bicycles for bicycles young adults Never drive off- Never drive off- Never drive off- Never drive off- Never drive off- road or perform...

  • Page 29: Nameplate

    Description Nameplate The nameplate is situated on the frame. The exact The nameplate contains thirteen pieces of position of the nameplate is described in Figure 3. information. ZEG Zweirad-Einkaufs- Genossenschaft eG Longericher Str. 2 50739 Köln, Germany Typ: 22-17-1017 EPAC nach EN 15194 0,25 kW / 25 km/h...

  • Page 30: Components

    Description Components 3.3.1 Overview 17 18 Figure 3: Pedelec viewed from right; BULLS Lacuba EVO 12 used as example Front wheel Rear guard Fork Rear light Front guard Rear wheel Headlight Kickstand Handlebars Chain Stem Frame number Frame Chain guard...

  • Page 31: Chassis

    Description 3.3.2 Chassis The chassis comprises two components: • Frame and • steering system 3.3.2.1 Frame The frame absorbs all forces which act on pedelec from body weight, pedalling and the ground. The frame also acts as a carrier for most components. The frame geometry determines the pedelec’s ride performance.

  • Page 32: Handlebars

    Description 3.3.2.5 Handlebars 3.3.2.6 Fork The stem and handlebars are attached to the top The pedelec is steered using the handlebars. The end of the fork steerer. The axle is fastened to the handlebars are used to support the upper body fork ends.

  • Page 33: Suspension

    Description 3.3.3 Suspension Both forks and suspension forks are fitted in this model series. 3.3.3.1 Rigid fork Rigid forks do not feature suspension. They transfer the used muscle and motor power to the road to optimum effect. Pedelecs with rigid forks consume less energy on steep roads and have a greater range Figure 8: Without suspension (1) and with suspension (2) than pedelecs with suspension.
  • Page 34 Description Negative deflection (sag) Negative deflection (sag) is the percentage of speed if it is optimally adjusted. The wheel stays total deflection that is compressed by body in contact with the ground when passing over weight, including equipment (such as a bumps (blue line).
  • Page 35 Description Rebound damping Rebound damping defines the speed at which the speeds also increase. Rebound damping needs to suspension rebounds after being loaded. be increased to achieve an optimal setting if the Rebound damping controls the suspension fork air pressure or spring stiffness is increased. The extension and rebound speed, which, in turn, has damper rebounds at a controlled speed if the fork an impact on traction and control.
  • Page 36 Description Steel suspension fork structure Air suspension fork structure The stem and the handlebars are fastened to the The air suspension fork comprises up to three fork steerer. The wheel is fastened to the axle. assembly groups: • Air suspension assembly (orange) •...

  • Page 37: Wheel

    Description 3.3.4 Wheel Tyre pressure The permitted pressure range is indicated on the side of the tyre. It is indicated in psi or bars. The tyre is only able to support the pedelec if there is adequate tyre pressure. The tyre pressure must be adjusted to the body weight and then checked on a regular basis.
  • Page 38 Description Carcass Tread with profile The carcass is the tyre’s supporting structure. A rubber tread is attached to the exterior of the There are usually three carcass plies beneath the carcass. tread. The carcass comprises a webbing with The tread has little influence on riding characteristics threads, usually made of polyamide (nylon).
  • Page 39 Description Bead core Puncture protection belt Tyre carcasses are wrapped around bead cores. There may be a puncture protection belt between Wrapping the carcass around both sides creates the carcass and the tread. three carcass plies. To ensure that tyres do not slip when inflated on the rim and have an effective grip, the bead cores are stabilised in two different ways: Figure 20: Effect of puncture protection belt...

  • Page 40: Rim

    Description 3.3.4.3 Rim The rim is the metal profile on a wheel which holds the tyre, tube and rim band together. The rim is joined to the hub with spokes. In rim brakes, the outer surface of the rim is used to brake.

  • Page 41: Hub

    Description 3.3.4.7 Hub The hub is located in the centre of the wheel. The hub is connected to the rim and tyre with the spokes. An axle runs through the hub, connecting the hub with the fork at the front and with the frame at the rear.

  • Page 42: Braking System

    Description 3.3.5 Braking system A pedelec's brake system is primarily operated 3.3.5.2 Hydraulic brake using the brake lever on the handlebars. The brake fluid is in a closed hose system. If the brake lever is pulled, the brake fluid transfers •...

  • Page 43: Disc Brake

    Description 3.3.5.3 Disc brake Figure 27: Brake system with disc brake – example Brake disc Brake calliper with brake linings Handlebars with brake lever Front wheel Brake disc Rear wheel brake disc On a pedelec with a disc brake, the brake disc is permanently screwed to the hub.

  • Page 44: Saddle

    Description 3.3.6 Saddle 3.3.7.1 Patent seat post The purpose of the saddle is to absorb body weight, provide support and enable different riding positions. The shape of the saddle thus depends on the intended use of the pedelec and the rider’s physique and posture.

  • Page 45: Suspension Seat Post

    Description 3.3.7.2 Suspension seat post Suspension seat posts can reduce shock after one-time hard impacts, thus improving ride comfort significantly. However, suspension seat posts are not able to compensate for bumps in the road. If the seat post is the only suspension element, the entire pedelec is a non-suspended mass.

  • Page 46: Mechanical Drive System

    Description 3.3.8 Mechanical drive system The pedelec is driven by muscle power, just like a 3.3.8.1 Chain drive layout bicycle. The force which is applied by pedalling in the direction of travel drives the front chain wheel. The chain or belt transmits the force onto the rear chain wheel and then onto the rear wheel.

  • Page 47: Electric Drive System

    Description 3.3.9 Electric drive system 3.3.9.1 Motor As soon as the muscle power required for The pedelec has an electric drive system in pedalling passes a certain level, the motor is addition to a mechanical one: activated gently and assists the pedalling motion. The pre-set level of assistance determines the motor output.

  • Page 48: Rechargeable Battery

    Description 3.3.10 Rechargeable battery The battery’s service life is extended • if it is kept at the correct storage temperature The battery is located in the down tube. • if it is looked after properly and • if the battery is charged as slowly as possible. These properties can be adjusted in the Properties.

  • Page 49: On-Board Computer

    Description 3.3.10.3 On-board computer The pedelec features a FIT Remote on-board LCD computer which is used as a control panel and display. The pedelec battery powers the on-board computer. The display shows the main drive system functions and the ride data. The on-board computer features six buttons which are used to control all the pedelec’s functions.

  • Page 50: Description Of Controls And Screens

    Description Description of controls and screens 3.4.1 Handlebars Figure 36: Detailed view of handlebars with FIT Remote LCD on-board computer, example Handle Seat post remote control Rear wheel handbrake Air valve On-board computer Lock out Front wheel handbrake Shifter Handle MY22XXX - XX_1.0_14.06.2022...

  • Page 51: On-Board Computer

    Description 3.4.2 On-board computer The on-board computer is operated using six buttons. Figure 37: Overview of control panel On-Off button (on-board computer) Minus key Selector button Push Assist button Plus key Light button MY22XXX - XX_1.0_14.06.2022...

  • Page 52: S E L E C T I O N M En

    Description 3 . 4 . 2 . 1 S E L E C T I O N M E N U Figure 40: Selection menu, page 2 Figure 38: Display (1) on the FIT Remote with LCD PRESSURE (see Section 3.4.2.13) NAVI (see Section 3.4.2.12) Use the selector button (2) to switch menus.
  • Page 53 Description 3 . 4 . 2 . 2 D R I V E M A I N M E N U 4. Level of assistance indicator The D R I V E M A I N M EN U screen will appear as The higher the selected level of assistance, the soon as the display is switched on.

  • Page 54: D R I V E Su B - M E Nu

    Description A. Current Speed indicator 3 . 4 . 2 . 3 D R I V E SU B - M E NU 1 The indicator elements in the D R I V E S U B - The unit of speed is displayed in km/h or mph. M E N U 1 are the same as those in the B.

  • Page 55: Tr I P D I S T A N C

    Description 3 . 4 . 2 . 4 D R I V E S UB - M E N U 2 3 . 4 . 2 . 5 T R I P D I S T A N C E The indicator elements in the D R I V E S U B - The indicator elements in TRIP are the same as M E N U 2 are the same as those in the...

  • Page 56: Tr I P T I M

    Description 3 . 4 . 2 . 6 T R I P T I M E 3 . 4 . 2 . 7 T R I P H E I G H T The indicator elements I N TR I P T I M E are the The indicator elements I N T R I P H E I G H T are the same as those in the XXXD R I V E M A I N M EN U...

  • Page 57: C U R R E Nt A L T I T U D

    Description 3 . 4 . 2 . 8 T O T A L 3 . 4 . 2 . 9 C U R R E N T A L T I T U D E The indicator elements in G E SA M T are the same The indicator elements I N CURRENT HEIGHT as those in the D R I V E M A I N M E N...

  • Page 58: C A D E N C

    Description 3 . 4 . 2 . 1 0 C A D E N C E 3 . 4 . 2 . 1 1 P U L S E The indicator elements in KA D E N Z are the same The indicator elements in PULSE are the same as as those in the D R I V E M A I N M E N...

  • Page 59: N A V

    Description 3 . 4 . 2 . 1 2 N A V I 3 . 4 . 2 . 1 3 P R E S S U R E The indicator elements in N A V I are the same as The indicator elements in PRESSURE are the those in the D R IV E M A I N M E N U...
  • Page 60 Description 3 . 4 . 2 . 1 4 S E T T I N G S M E N U – Resetting the values All system and service-relevant values can be → <Trip Reset> read and changed in the settings. The settings menu structure is customised and may change All values in the TOUR MAIN MENU and SUB-MENU will be reset:...

  • Page 61: Error Message

    Description – Connectivity – Charging This sets the desired charge mode. → <Connect Heart Rate Sensor> Selection Description Normal Normal charging – My Bike Fast Fast charging → <Assistance> Charge to Storage The battery is charged for a longer storage period Adapt assistance to needs.

  • Page 62: Shimano Gear Shift

    Description 3.4.3 SHIMANO gear shift There is either a switch control panel or a shifter 3.4.3.3 MTB switch control panel on the right side of the handlebars. There can be three different switches, depending on the model: • 3-switch control panel •...

  • Page 63: Shifter Sl-M8100

    Description 3.4.3.6 Shifter SL-M8100 Figure 57: Shifter SL-M8100 Shifter Attachment screw for shifter MY22XXX - XX_1.0_14.06.2022...

  • Page 64: Handbrake

    Description 3.4.4 Handbrake There is a handbrake on the left and right of the handlebars. Figure 58: Front wheel (2) and rear (1) brake levers – Shimano brake used as an example The left handbrake (2) controls the front wheel The right handbrake (1) controls the rear wheel brake.

  • Page 65: Fork Lock

    Description 3.4.5 Fork lock Only applies to vehicles with this equipment The suspension in suspension forks is adjusted 3.4.5.1 SR Suntour using fork locks. The fork locks are either directly The following (compression dampers) may be on the suspension fork or can be controlled using featured on the suspension fork: the remote control on the handlebars.

  • Page 66: Indicators On The Battery

    Description 3.4.6 Indicators on the battery The five LEDs on battery level indicator show the charge level when the battery is switched on. Each LED represents 20% of the battery level. 100… 80% 79… 60% 59… 40% 39… 20% 19… 5% 4…...

  • Page 67: Technical Data

    Description Technical data 3.5.1 Pedelec 3.5.4 FIT Remote LCD on-board computer Transportation temperature +5 °C… +25 °C Operating temperature -5 … +40 °C Ideal transportation temperature +10 °C… +15 °C Storage temperature -10 … +40 °C Storage temperature +10 °C… +30 °C Protection class IPx7 (with USB cover closed)

  • Page 68: Rechargeable Battery

    Description 3.5.6 Rechargeable battery 3.5.6.1 UltraCore FIT 555 Wh Nominal capacity 14.55 Ah Energy 555 Wh Weight 3.3 kg Voltage 36.9 V Dimensions (L × W × H) 385 × 95 × 75 mm Discharging temperature -20 … +55 °C Charging temperature 0 …...

  • Page 69: Saddle Width

    Description 3.5.7 Saddle width 3.5.7.1 BROOKS ENGLAND 3.5.7.3 SELLE ROYAL Riding position Riding position Narrow saddle Position on trekking bike Athletic Position on trekking bike Sharply inclined upper body, Sharply inclined upper body, back at an angle of 30°…60°. back at an angle of 30°…60°. Medium-width saddle Position on city bike Moderate...

  • Page 70: Puncture Protection Level

    Description 3.5.8 Puncture protection level V-GUARD The V-Guard puncture protection 3.5.8.1 SCHWALBE belt comprises of lightweight, cut- resistant fibres. Its webbing ensures highly effective puncture resistance Inserts Webbing for lightweight race and tour tyres. Rubber insert insert Combination SmartGuard® DualGuard Tubeless Easy Double Defense®...

  • Page 71: Supero

    Description 3.5.8.2 SUPERO Inserts Webbing Rubber insert insert Combination Level 7 Level 7 An EPS webbing layer is located Level 6 beneath a 3-mm LPD layer. EPS 2 EPS BtB Level 6 EPS 1 An EPS webbing layer is combined Kevlar®...

  • Page 72: Maxxis

    Description 3.5.8.3 MAXXIS® MaxShield (MS) MaxShield (MS) combines Maxxis® SilkShield all-round protection with the K2 Layer (Kevlar® composite layers). Kevlar® Composite K2 These tyres feature an additional Kevlar® Composite K2 webbing and boast greater puncture protection than normal Kevlar® or Vectran tyres.

  • Page 73: Torque

    Description 3.5.9 Torque Model Torque Screw 3.5.9.1 SHIMANO quick release version FH-M3050, FH-M4050, FH-MT200-B, FH-MT400, FH-MT400-B, FH-MT500, FH-MT500-B, FH-MT510, FH-MT510-B, FH-RM33, FH-RM35, FH-TX505, FH-TY505, FH-UR600 HB-M3050, HB-M4050, HB-MT200, HB-MT400,HB-MT400-B, HB-RM33 HB-TX505 FH-M7000, FH-M7010, FH-M7010-B HB-M7000, HB-M7010, HB-M7010-B DEORE FH-M618, FH-M618-B, FH-M6000, FH-M6010, FH-M6010-B, HB-M618, HB-M618-B, HB-M6000, HB-M6010, HB-M6010-B...
  • Page 74 Description SHIMANO, SLX SL-M7100 Attachment screw 3 Nm 4 mm hex bit SHIMANO XTR SL-M9100 3 Nm 4 mm hex bit Attachment screw 3.5.9.3 Rear derailleur SHIMANO for MTB/trekking 8–10 Nm Hex key, 5 mm Attachment screw, standard type SHIMANO for MTB/trekking 3–4 Nm Hex key, 5 mm Attachment screw with bracket...
  • Page 75 Description 3.5.9.7 Handlebars Clamping screw, conventional 5 … 7 Nm* CONTROL TECH, handlebar clamp 14 … 16 Nm with one or two screws SHIMANO, handlebar clamp with one 20 … 29 Nm or two screws 3.5.9.8 Stem FSA, carbon quill stem, 9 Nm 15 mm spanner 3.5.9.9...
  • Page 76 Description 3.5.9.13 Brake cable SHIMANO 5–7 Nm Screw wrench, 8 mm Connecting screw, handbrake SHIMANO 5–7 Nm Hex key, 3 mm 8–10 Nm Hex key, 4 mm Connecting screw, brake calliper, version for banjo type connection SHIMANO 5–7 Nm Hex key, 3 mm Connecting screw for brake calliper, straight version SHIMANO for racing bicycles...
  • Page 77 Description 3.5.9.19 Cantilever brake SHIMANO 5–7 Nm Hex key, 5 mm Brake caliper attachment screw SHIMANO 8–9 Nm Hex key, 5 mm Screw wrench, 10 mm Attachment screw for brake shoe SHIMANO 6–8 Nm Hex key, 5 mm Bowden cable attachment screw 3.5.9.20 Chainring …...
  • Page 78 Description 3.5.9.22 On-board computer BOSCH Intuvia 100 bracket 1 Nm 3 mm hex bit Attachment screw 1, M3× 22 1 Nm 3 mm hex bit Attachment screw 2, M3× 14 BOSCH System Controller Attachment screw 0.5 Nm Torx® T10 BOSCH Mini Remote 0.4 Nm (not 0.6 Nm, as written on Attachment screw mini-remote)
  • Page 79 Description 3.5.9.27 Headlight FUXON headlight Attachment screw >5 Nm SUPERNOVA, M99 Pure/Pure+, V521s Attachment screw 2 Nm M6 attachment screw, self-locking nut, washer SUPERNOVA, M99 Pure/Pure+, V521s Stem screw 6 Nm *if there is no other data on the component MY22XXX - XX_1.0_14.06.2022...

  • Page 80: Transporting And Storing

    Transporting and storing Transporting and storing Weight and dimensions for transportation Weight and dimensions during transportation 45 cm # 50 cm # 22-15-1027 55 cm # 60 cm # 45 cm # 22-15-1028 50 cm # 55 cm # 45 cm # 22-15-1029 50 cm # 55 cm #...

  • Page 81: Transportation

    Transporting and storing Transportation 4.3.2 Transporting the pedelec Lithium-ion batteries store great amounts of energy. You must comply with a few precautionary CAUTION measures when transporting gas cylinders.  Discharge the battery to about 30% before Crash caused by unintentional activation placing pedelec in a vehicle to transport or take There is a risk of injury if the electric drive system it on a trip.

  • Page 82: By Local Transport

    Transporting and storing 4.3.3 Shipping a pedelec 4.3.2.3 By local transport You can normally take pedelecs on local public  Private users are not permitted to ship transport, e.g. by bus or suburban rail, if you rechargeable batteries, neither by road not by purchase a bike ticket.

  • Page 83: Storing

    Transporting and storing Storing  Remove the on-board computer from its mount  Store pedelec, on-board computer, battery and if the pedelec is not going to be used for up to charger in a clean, dry place where they are four weeks.

  • Page 84: Assembly 5.1 Unpacking

    Assembly Assembly Scope of delivery WARNING  1 pre-assembled pedelec  1 front wheel Risk of eye injury Problems may arise if components are set  2 pedals incorrectly. They may cause serious injuries to  2 quick releases (optional) the face.

  • Page 85: Commissioning

    Assembly Commissioning Only trained specialist staff may perform initial commissioning since initial commissioning of the pedelec requires special tools and specialist knowledge. Experience has shown that a pedelec which has not yet been sold is automatically handed to customers as soon as it appears ready to ride. ...

  • Page 86: Preparing The Wheel

    Assembly 5.3.2 Preparing the wheel There is an arrow on the sides of the tyres with the inscription ROTATION to show the direction of rotation. The inscription says DRIVE on older tyres. The rotation direction arrow indicates the recommended direction of rotation. On road tyres, the direction of rotation is mainly for optical reasons.

  • Page 87: Installing The Wheel In The Suntour Fork

    Assembly 5.3.3 Installing the wheel in the SUNTOUR fork Only applies to Suntour forks with this equipment 5.3.3.1 Screw-on axle (12AH2 and 15AH2) Only applies to Suntour forks with this 4 Insert the securing screw on the non-drive equipment side. ...

  • Page 88: Mm Cross Axle

    Assembly 5.3.3.2 20 mm cross axle Only applies to Suntour forks with this 2 Tighten the cross axle with the red handle. equipment CAUTION Crash caused by loose cross axle A faulty or incorrectly installed cross axle may become caught in the brake disc and block the wheel.
  • Page 89 Assembly 5 Check the position and clamping force of the quick release lever. The quick release lever must be flush with the shock absorber. Figure 73: Perfect position for the clamping lever 6 Use 4 mm hexagon socket spanner to adjust the clamping lever clamping force if required.

  • Page 90: Q-Loc Quick Release

    Assembly 5.3.3.3 Q-LOC quick release Only applies to Suntour forks with this equipment 1 Push in the quick release until you can hear a click. Make sure that the flange is extended. CAUTION Crash caused by unfastened quick release A faulty or incorrectly installed quick release may become caught in the brake disc and block the wheel.

  • Page 91: Preparing The Limotec Seat Post

    Assembly 5.3.4 Preparing the LIMOTEC seat post Only applies to pedelecs with this equipment 1 Use the seat height formula to calculate the optimum seat post height for leg length: Seat height (SH) = inner leg length (I) × 0.9 2 Lower the seat post further into the seat tube 3 The seat post Bowden cable must be tightened in the frame up to the remote control to the...

  • Page 92: Preparing The Battery

    Assembly Preparing the battery 6 Pre-drill hole 3.3 mm in diameter (M4). 7 Cut M4 thread. 5.4.1 Checking the battery The battery must be checked before it is charged 5.4.2.2 Fitting the locking lever for the first time. 1 Insert the countersunk screws (1) into the base plate (2).

  • Page 93: Fitting The Pedals

    Assembly 5.4.3 Fitting the pedals The pedals have two different threads to ensure 3 Turn the pedal marked R anti-clockwise by they don’t come loose while the rider is pedalling. hand into the crank arm on the right as seen when facing the direction of travel.

  • Page 94: Checking The Stem And Handlebars

    Assembly 5.4.4 Checking the stem and handlebars 5.4.4.1 Checking the connections 5.4.4.3 Checking the bearing clearance 1 Stand in front of the pedelec. Clamp the front 1 Place the fingers of one hand on the upper wheel between your legs. Grasp the handlebar headset cup.

  • Page 95: Operation

    Operation Operation Risks and hazards WARNING WARNING Injuries and death caused by distraction Injuries and death caused by blind spots A lack of concentration while riding increases the Other road users, trucks, cars and pedestrians risk of an accident. This may cause a crash with often underestimate the speed of pedelecs.
  • Page 96 Operation CAUTION CAUTION Crash caused by material fatigue Crash caused by soiling Intensive use can cause material fatigue. A Heavy soiling can impair pedelec functions, such component may suddenly fail in case of material as braking. This may cause a crash with injuries. fatigue.

  • Page 97: Tips For A Greater Range

    Operation Tips for a greater range The pedelec's range depends on many Gear switching habits influencing factors. A single battery charge may only last fewer than 20 kilometres but much more  Use a low gear and a low level of assistance on than 100 is also possible.

  • Page 98: Error Message

    Operation Error message 6.3.1 Display The electric drive system monitors itself 6.3.1.2 Warnings continuously and indicates a known hazard with a Hazardous situations are indicated with warning warning symbol or displays a number as an error symbols on the display screen. message if a known error is detected.

  • Page 99: Error Messages

    Operation 6.3.1.3 Error messages Code Description Method of resolution 0A-08, Remote-Gear Shift Restart system 0B-08 Communication Error Contact your specialist dealer if the problem persists. 0A-0A, Remote-Charger Restart system 0B-0A Communication Error Switch off system. Disconnect charger from system and socket. Wait until the status LED goes out.
  • Page 100 Operation Code Description Method of resolution Code Description Method of resolution 0C-08 Remote gear shift 0D-0A Charger Authentication Restart system Restart system identification Error Error Contact your specialist Switch off system. dealer if the problem Disconnect charger from persists. system and socket. Wait until the status LED 0C-0A Remote-Charger Identi-...
  • Page 101 Operation Code Description Method of resolution Code Description Method of resolution 0F-0A Charger Update Error 12-08 Remote-Gear Shift Restart system Restart system Pairing Error Switch off system. Contact your specialist dealer if the problem Disconnect charger from persists. system and socket. Wait until the status LED 12-0A Remote-Charger...
  • Page 102 Operation Code Description Method of resolution Code Description Method of resolution 15-07 Remote-Speednode 16-07 Speednode Theft Restart system Restart system Pairing Error Detection Contact your specialist Contact your specialist dealer if the problem dealer if the problem persists. persists. 15-08 Remote-Gear Shift 16-08 Gear Shift Theft...
  • Page 103 Operation Code Description Method of resolution Code Description Method of resolution 17-07 Speednode Defective 18-07 Speednode Start Error Restart system Restart system Component Contact your specialist Contact your specialist dealer if the problem dealer if the problem persists. persists. 17-08 Gear Shift Defective 18-08 Gear Shift Start Error...
  • Page 104 Operation Code Description Method of resolution Code Description Method of resolution 1E-xx OEM mode active 2D-xx Display Identification Re-start the system. Restart system Error Contact your specialist Switch off system. dealer if the problem Remove on-board persists. computer from mount, check contacts and clean if 1F-xx TEST mode active...
  • Page 105 Operation Code Description Method of resolution Code Description Method of resolution 53-xx Motor Software Error 6A-xx Battery Software Error Re-start the system. Check whether the original battery has been inserted. Contact your specialist dealer if the problem Check plug contacts on the persists.
  • Page 106 Operation Code Description Method of resolution Code Description Method of resolution 95-xx Charger Software Error 98-xx Charger Temperature Re-start the system. Disconnect battery Error charger. Switch off system. Leave charger to cool Disconnect charger from down (> 30 minutes). system and socket. Plug charger into the Wait until the status LED socket again.

  • Page 107: Ultracore Battery

    Operation 6.3.2 UltraCore battery Description Method of resolution In the event of a hazard, a protective circuit Code: switches the battery off automatically. If a fault is detected in the battery, the LEDs flash on the battery level indicator. Temperature error Check the battery An authentication error may connections for dirt and...

  • Page 108: Instruction And Customer Service

    Operation Instruction and customer service The supplying specialist dealer will provide 6.5.1 Preparing customer service. Contact details can be found on the pedelec pass for these operating instructions. The following tools are required to adjust the pedelec: The specialist dealer will explain all the pedelec functions to the new owner in person, this being when the specialist dealer hands over the pedelec Tape measure...

  • Page 109: Pedelec Adjustment Procedure

    Operation 6.5.2 Pedelec adjustment procedure  Determine rider’s body weight.  Determine weight of baggage.  Determine riding habits: roads or off-road terrain For pedelecs with components only Sequence Adjustment Section Saddle Straighten saddle 6.5.4.8 Adjust saddle height 6.5.4.10 Adjust saddle position 6.5.4.12 Adjust saddle tilt 6.5.4.13...

  • Page 110: Riding Position

    Operation 6.5.3 Riding position The starting point for a comfortable posture is the The pelvis is positioned incorrectly if it tilts slightly correct position of the pelvis. If the pelvis is in the backwards. As a result, the spine becomes curved wrong position, it can cause different types of and can no longer deflect to an optimal extent.
  • Page 111 Operation Position on roadster Position on city bike Position on trekking Position on sports bike bike Upright, almost vertical Slightly inclined upper Sharply inclined upper Greatly inclined upper posture, body, body, body, back at an angle back at an angle of back at an angle of Back at an angle of Angle of upper body...

  • Page 112: Saddle

    Operation 6.5.4 Saddle 6.5.4.2 Determining saddle shape CAUTION Ladies’ saddle The distance between the ischial tuberosities and Sitting discomfort due to wrong saddle the pubic symphysis is on average a quarter less Around 50% of all pedelec riders experience in women than in men. This is why painful discomfort due to incorrect sitting.
  • Page 113 Operation To distribute the pressure optimally over the operation or inflammation, it is advisable to avoid female bone structure in the seat area, a ladies’ any pressure in the perineal area and take a saddle should: longer break from pedelec riding after consulting your doctor.

  • Page 114: Determining Minimum Saddle Width With Corrugated Cardboard

    Operation 6.5.4.3 Determining minimum saddle width with corrugated cardboard 6.5.4.4 Determining minimum saddle width with gel cushion 1 Place corrugated cardboard on a flat, hard, 1 Smooth gel cushion. unpadded seat. 2 Place gel cushion on a flat, hard, unpadded 2 Sit in the middle of the corrugated board.

  • Page 115: Calculating The Saddle Width

    Operation 6.5.4.5 Calculating the saddle width 6.5.4.8 Straighten saddle Depending on the position, the following value is  Position saddle in direction of travel. In doing added to the minimum saddle width. so, align the tip of the saddle with the top tube. Position on roadster + 4 cm Position on city bike...

  • Page 116: Adjusting The Saddle Height

    Operation 6.5.4.10 Adjusting the saddle height 5 Open the quick release on the seat post to change the seat height (1). To do so, push the  To adjust the saddle height safely, either: clamping lever away from the seat post (3). •...

  • Page 117: Setting The Saddle Height With The Remote Control

    Operation 6.5.4.11 Setting the saddle height with the remote control Use the seat height formula to set the saddle height: Seat height (SH) = inner leg length (I) × 0.9 Notice If you are unable to achieve the required saddle height, the seat post must be lowered further into the seat tube.

  • Page 118: Adjusting The Saddle Position

    Operation 6.5.4.12 Adjusting the saddle position 6.5.4.13 Adjusting the saddle tilt The saddle can be shifted on the saddle frame. The saddle tilt must be adjusted to the seat height, The right horizontal position ensures an optimal the saddle and handlebar position, and the saddle leverage position for legs.

  • Page 119: Handlebars

    Operation 6.5.5 Handlebars 6.5.5.1 Replace handlebars 6.5.5.3 Adjusting the hand position The hand is an optimal position on the handlebars Not included in price when the forearm and hand are in a straight line, i.e. the wrist is not bent. In this way, the nerves are Handlebars are components that may be §...

  • Page 120: Adjusting The Handlebars

    Operation 6.5.5.4 Adjusting the handlebars The handlebars and their position determine the posture that the pedelec rider adopts on the pedelec. 1 After selecting the riding position (see Section 6.6.2.1), determine the angle of the upper body and upper arm. 2 Pre-tension the back muscles when adjusting the handlebars.

  • Page 121: Stem

    Operation 6.5.6 Stem 6.5.6.1 Replacing the handlebars 6.5.6.3 Checking the stem stability  Hold handlebars firmly after adjusting the Not included in price saddle. Press full body weight on the Handlebar-stem units are components that may handlebars. § be replaced after approval by the vehicle or parts ...

  • Page 122: Setting The Quill Stem

    Operation 6.5.6.5 Setting the quill stem 6.5.6.6 Adjusting the Ahead stem Only applies to pedelecs with this equipment Only applies to pedelecs with this equipment In the case of a quill stem, the stem and fork In the case of an Ahead stem, the stem is placed steerer form a permanently interconnected directly on the fork steerer, which protrudes over component, which is clamped in the fork steerer.

  • Page 123: Adjusting The Angle-Adjustable Stem

    Operation 6.5.6.7 Adjusting the angle-adjustable stem Only applies to pedelecs with this equipment Angle-adjustable stems are available in different lengths for quill and Ahead stems. Figure 113: Different versions of angle-adjustable stems Adjusting the stem angle (c) changes both the distance from the upper body to the handlebars (b) and the handlebar height (a).

  • Page 124: Handles

    Operation 6.5.7 Handles 6.5.7.1 Replacing the handles 6.5.7.2 Adjusting ergonomic handles Only applies to pedelecs with this equipment Not included in price Handles with bolt clamps are components which § may be replaced without approval. If there is pain or numbness in the index, middle finger or thumb, this may be due to excessive pressure on the exit of the carpal tunnel.

  • Page 125: Tyres

    Operation 6.5.8 Tyres 6.5.8.1 Adjust tyre pressure Tyre pressure in bar for body weight The correct tyre pressure largely depends on the Tyre width approx. approx. approx. weight load on the tyres. This load is determined 60 kg 80 kg 110 kg by the weight of the pedelec, the rider’s body 25 mm...

  • Page 126: Replacing Tyres

    Operation 6.5.8.2 Replacing tyres Not included in price Tyres are components that may be replaced after § approval by the vehicle or parts manufacturer. Different tyres need to be used when the area of use is changed, more weight or greater puncture protection is added, and greater acceleration or more dynamic cornering is used.

  • Page 127: Brake

    Operation 6.5.9 Brake The handbrake grip distance can be adjusted to 6.5.9.2 Change handbrake inclination angle ensure that it can be reached more easily. The The nerves that pass through the carpal tunnel pressure point can also be adjusted to the pedelec are connected to the thumb and the index and rider’s preferences.

  • Page 128: Determining The Grip Distance

    Operation 2 Set the brake lever angle as indicated in the 6.5.9.3 Determining the grip distance table. 1 Measure hand size using the grip distance gauge. Saddle-handlebar height Brake angle difference (mm) 2 Adjust the grip distance at the pressure point >10 20°…25°...

  • Page 129: Grip Distance On A Shimano St-Ef41 Handbrake

    Operation 6.5.9.4 Grip distance on a SHIMANO ST-EF41 handbrake Only applies to pedelecs with handbrakes: BL-M4100 BL-M7100 BL-M8100 BL-MT200 BL-MT201 BL-MT400 BL-MT401 BL-MT402 BL-T6000 GRX ST-RX600 M7100 M8100 RS785 The handbrake position can be adjusted to the pedelec riders’ requirements. ...

  • Page 130: Replacing Brakes

    Operation 6.5.9.5 Replacing brakes Not included in price Brake components may only be replaced with § original components. In the case of disc brake pads, the optimum pad compound may be adapted to the surface and the rider’s experience. 6.5.9.6 Retracting the brake linings Disc brakes require wearing-in time.

  • Page 131: Gear Shift

    Operation 6.5.10 Gear shift Adjust the position of the gear shift to the pedelec 6.5.10.1 Replacing the gear shift riders’ needs. Not included in price 1 Undo attachment screw. All gear shift components (rear derailleur, shifter, 2 Place control panel or shifter into the position §...

  • Page 132: Suspension

    Operation 6.5.11 Suspension A pedelec’s fork suspension and rear frame All suspension components (rigid and damper suspension can be adjusted to the rider's suspension forks and rear frame dampers) are weight in up to six increments, depending on the § parts which may be replaced after approval by suspension system.

  • Page 133: Adjusting The Sr Suntour Fork Steel Suspension

    Operation 6.5.12.1 Adjusting the SR SUNTOUR fork steel suspension Only applies to pedelecs with this equipment 1 You will find the sag setting wheel (1) beneath the plastic cover on the crown. Remove the plastic cover. Figure 123: Sag setting wheel (1) on the suspension fork crown ...

  • Page 134: Adjusting The Sr Suntour Fork Air Suspension

    Operation 6.5.12.2 Adjusting the SR SUNTOUR fork air suspension Only applies to pedelecs with this equipment  The air valve is located beneath the air valve 1 Attach a high-pressure damper pump to the air cap on the crown. Twist off the air valve cap. valve.

  • Page 135: Fork Rebound Damping

    Operation 6.5.13 Fork rebound damping Only applies to pedelecs with this equipment Rebound damping in the suspension fork and the Rebound damping needs to be increased to rear frame damper determines the speed at which achieve an optimal setting if the air pressure or the rear frame damper rebounds after being spring stiffness is increased.

  • Page 136: Adjusting The Sr Suntour Fork Rebound Damping

    Operation 6.5.13.1 Adjusting the SR SUNTOUR fork rebound damping Only applies to pedelecs with this equipment Figure 126: Example of SR SUNTOUR rebound screw (1)  The fork sag is adjusted. 1 Turn the rebound screw in a clockwise direction towards the closed position until it stops.

  • Page 137: Riding Light

    Operation 6.5.14 Riding light Example 1 If the headlight is positioned too high, oncoming traffic will be dazzled. This can cause a serious accident with fatalities. Example 2 Positioning the headlight correctly can ensure that oncoming traffic is not dazzled and no-one is put at risk. Example 3 If the headlight is positioned too low, the space ahead is not illuminated to an optimum extent and the rider's vision is reduced in the dark.

  • Page 138: Adjusting The Headlight

    Operation 6.5.14.1 Adjusting the headlight 1 Position the pedelec so that its front is facing a wall. 2 Mark the height of the headlight (1) on the wall with chalk. 3 Mark half the height of the headlight (2) on the wall with chalk.

  • Page 139: On-Board Computer

    Operation 6.5.15 On-board computer 6.5.15.2 Operating the display The display is operated using six buttons on the CAUTION control panel. Crash caused by distraction A lack of concentration while riding increases the risk of an accident. This may cause a crash with serious injuries.

  • Page 140: S E L E C T I O N M En U

    Operation 6.5.15.3 S E L E C T I O N M E N U 6.5.15.4 Changing the settings  Use the selector button (2) to switch menus. The pedelec is stationary. You cannot open and adjust the S E T T I N G S M EN U while riding. ...

  • Page 141: Setting The Language

    Operation 6.5.15.5 Setting the language 6.5.15.8 Setting units The menus can be set to the required language. The displayed units can be shown using the metric 1 Open the S E T T I N G S M E N U. or imperial system.

  • Page 142: Connecting The Komoot App

    Operation 6.5.15.10 Connecting the Komoot app 6.5.15.13 Calibrating the altimeter The Komoot app can be connected to the FIT The altimeter can be calibrated. system. More information at: www.komoot.com/ 1 Open the S E T T I N G S M E N U. 1 Open the S E T T I N G S M E N U.

  • Page 143: Adjusting The Vibration Feedback

    Operation 6.5.15.16 Adjusting the vibration feedback 6.5.15.18 Resetting all tour data The vibration feedback can be adjusted. All values in the TOUR MAIN MENU and SUB- MENU can be reset. 1 Open the S E T T I N G S M E N U. •...

  • Page 144: Accessories

    Operation Accessories Not included in price CAUTION We recommend a parking stand into which either the front wheel or rear wheel can be inserted Risk of crushing due to exposed springs securely for pedelecs which do not have a The child may crush his/her fingers on exposed kickstand.

  • Page 145: Trailer

    Operation 6.6.2 Trailer 6.6.2.1 Approval for trailer with Enviolo hub Only applies to pedelecs with this equipment CAUTION Only compatible bicycle trailers are approved for ENVIOLO hub gears. Crash caused by brake failure KETTLER The braking distance may be longer if the trailer is carrying excessive load.

  • Page 146: Approval For Trailer With Rohloff Hub

    Operation 6.6.3 Mobile holder 6.6.2.2 Approval for trailer with ROHLOFF hub Only applies to pedelecs with this equipment Only applies to pedelecs with this equipment ROHLOFF Speedhub 500/14 A holder for SP Connect mobile case is fitted to the stem. As a basic rule, it is permitted to use a trailer in combination with the ROHLOFF SPEEDHUB 500/ ...

  • Page 147: Pannier Rack

    Operation 6.6.6 Pannier rack The specialist dealer will advise on choosing a suitable pannier rack. The specialist dealer must install the pannier rack the first time to ensure that it is safely fitted. When installing a pannier rack, the specialist dealer makes sure that the fastening mechanism is suitable for the pedelec and that all components are installed and firmly fastened.

  • Page 148: Personal Protective Equipment And Accessories For Road Safety

    Operation Personal protective equipment and accessories for road safety Seeing and being seen is crucial in road traffic. 7 The two separate brakes on the pedelec must The following requirements must be met for riding work at all times. a pedelec safely on public roads. 8 The clear sounding bell must be fitted and must work.

  • Page 149: Straightening The Quickly Adjustable Stem

    Operation Straightening the quickly 6.10 Using the pannier rack adjustable stem Only applies to pedelecs with this equipment CAUTION 1 Open stem clamping lever. Crash caused by loaded pannier rack The pedelec is handled differently with a loaded pannier rack, in particular when the rider needs to steer and brake.

  • Page 150: Raising The Kickstand

    Operation 6.12.1 Using the leather saddle Sunlight and UV light tarnish the colour and cause the leather to dry out and fade.  Park pedelec in the shade.  Always use a saddle cover. Moisture may cause the leather to detach from material beneath and mould may form.

  • Page 151: Using The Handlebars

    Operation 6.15 Using the handlebars 6.15.2 Using bar ends Only applies to pedelecs with this equipment  Wear heavily padded cycling gloves.  This supports sensitive areas of your palms. Bar ends can be added to normal handlebars.  Vary your grip position continuously while Adjustable bar ends feature a ball joint which you riding.

  • Page 152: Using The Battery

    Operation 6.16 Using the battery  Switch off the battery and the electric drive 6.16.2 Inserting the battery system before removing or inserting the battery. 6.16.1 Removing the battery Figure 144: Inserting the battery 1 Place the battery into the battery lower mount with the contacts facing the front (1).

  • Page 153: Charging The Battery

    Operation 6.16.3 Charging the battery  The ambient temperature during the charging process must be within the range from 0 °C to 40 °C.  The battery can remain on the pedelec or can be removed for charging.  Interrupting the charging process does not damage the battery.

  • Page 154: Using The Electric Drive System

    Operation 6.17 Using the electric drive system 6.17.1 Switching on the electric drive 6.17.2 Switching off the electric drive system system The system switches off automatically a few minutes after the last command. CAUTION The following options are available to switch off the electric drive system manually: Crash caused by lack of readiness for braking When it is switched on, you can activate the...

  • Page 155: Using The On-Board Computer

    Operation 6.18 Using the on-board computer 6.18.1 Using the push assist system 3 Release the push assist button to switch off the push assist system. 4 Push assist mode switches off if the push CAUTION assist button is released for ten seconds. Push assist mode will also switch off Injury from pedals or wheels automatically if the speed exceeds 6 km/h.

  • Page 156: Selecting The Level Of Assistance

    Operation 6.18.3 Selecting the level of assistance The maximum motor power depends on the selected level of assistance. On-board computer is used to configure to what extent the electric drive should assist the rider when pedalling. You can change the level of assistance at any time. Figure 148: Position of plus (1), minus (2), and push assist (3) buttons ...

  • Page 157: Using The Brake

    Operation 6.19 Using the brake 6.19.1 Use handbrake Only applies to pedelecs with this equipment WARNING Crash caused by brake failure Oil or lubricant on the brake disc in a disc brake or on the rim of a rim brake can cause the brake to fail completely.

  • Page 158: Use Suspension And Damping

    Operation 6.20 Use suspension and damping Compression adjuster set to hard Compression adjuster set to soft • Causes the suspension fork to move higher within • Causes the fork to deflect quickly and easily. This the deflection range. This improves efficiency, makes it easier to maintain speed and maintains momentum and makes it easier to ride momentum when riding over uneven rugged...

  • Page 159: Adjusting The Sr Suntour Compression Adjuster

    Operation 6.20.1 Adjusting the SR SUNTOUR compression adjuster Figure 151: SR SUNTOUR compression adjuster in open (1) and closed (2) position  Place compression adjuster in the OPEN position.  The compression adjuster is open.  Place compression adjuster in the LOCK position.

  • Page 160: Gear Shift

    Operation 6.21 Gear shift The selection of the appropriate gear is a prerequisite for a physically comfortable ride and making sure that the electric drive system functions properly. The ideal pedalling frequency is between 70 and 80 revolutions per minute. ...

  • Page 161: Use Shimano Hub Gear

    Operation 6.21.2 Use SHIMANO hub gear Only applies to pedelecs with this equipment CAUTION Crash caused by incorrect use If the rider applies too much pressure on the pedals during a gear change and activates the shifter or changes several gears at a time, their feet may slip from the pedals.

  • Page 162: Using Eshift

    Operation 6.21.3 Using eShift 6.21.3.2 Using eShift with manual SHIMANO DI2 hub gears eShift refers to the integration of electronic gear Only applies to pedelecs with this equipment shift systems into the electric drive system. The new gear is shown briefly on the on-board 6.21.3.1 Using eShift with SHIMANO DI2 auto- computer each time it is changed.

  • Page 163: Parking

    Operation 6.22 Parking Check list after each ride Notice Cleaning Heat or direct sunlight can cause the tyre pressure  Lights and reflectors See Section 7.2.5. to increase above the permitted maximum  Brake See Section 7.2.5. pressure. This can destroy the tyres. ...

  • Page 164: Screwing In The All Up Handlebars

    Operation 6.22.1 Screwing in the All Up handlebars Only applies to pedelecs with this equipment Screw in the All Up stem to save space when 3 Turn handlebars 90° in a clockwise direction. parking 1 Open stem clamping lever. Figure 155: All Up with open stem clamping lever 2 Pull handlebars into highest possible position.

  • Page 165: Cleaning, Servicing And Inspection

    Cleaning, servicing and inspection Cleaning, servicing and inspection  Clean, maintain and inspect pedelec as indicated on checklists. Complying with these cleaning instructions can increase operational reliability, reduce wear on components, extend the service life of components and ensure safety. Checklist: Before each ride Checklist: weekly tasks Check everything is sufficiently...
  • Page 166 Cleaning, servicing and inspection Checklist: monthly tasks Checklist: monthly tasks   Cleaning the battery See Section 7.3.2. Cleaning the motor See Section 7.3.3.   Clean control panel See Section 7.3.1. Clean hub See Section 7.3.12.   Clean on-board computer See Section 7.3.1.
  • Page 167 Cleaning, servicing and inspection Checklist: at least every six months (or every 1,000 km) Checklist: at least every six months (or every 1,000 km) Check Bowden cables gear  Servicing the stem See Section 7.4.6.  See Section 7.5.15.2. shift ...
  • Page 168 Cleaning, servicing and inspection CAUTION WARNING Crash and falling caused by unintentional Crash caused by brake failure activation Oil or lubricant on the brake disc in a disc brake There is a risk of injury if the electric drive system or on the rim of a rim brake can cause the brake is activated unintentionally.

  • Page 169: Before Each Ride

    Cleaning, servicing and inspection Before each ride Complying with these cleaning instructions is the 7.1.5 Checking the pannier rack only way to reduce wear on components, increase 1 Hold onto pedelec by its frame. Hold onto the operating hours and guarantee safety. pannier rack with the other hand.

  • Page 170: Checking The Suspension Seat Post

    Cleaning, servicing and inspection 7.1.9 Checking the suspension seat post 7.1.12 Checking the USB cover  Deflect and let the suspension seat post  If featured, check the position of the cover on the USB port on a regular basis and adjust if rebound.

  • Page 171: After Each Ride

    Cleaning, servicing and inspection After each ride Complying with these cleaning instructions is the 7.2.4 Cleaning the pedals only way to reduce wear on components, increase the operating hours and guarantee safety. The following items should be ready for use to clean the pedelec after each ride: ...

  • Page 172: Basic Cleaning

    Cleaning, servicing and inspection Basic cleaning Complying with these basic cleaning instructions 7.3.2 Cleaning the battery is the only way to reduce wear on components, increase the operating hours and guarantee safety. The following are required for basic cleaning: CAUTION Tool Cleaning agent Risk of fire and explosion due to penetration by...

  • Page 173: Clean Frame, Fork, Pannier Rack, Guards And Kickstand

    Cleaning, servicing and inspection 7.3.4 Clean Frame, fork, pannier rack, 7.3.7 Clean handles guards and kickstand 1 Clean handles with sponge, water and soapy water. 1 Soak the components with dish-washing 2 Rinse off component with water from a detergent if the dirt is thick and ingrained. watering can.

  • Page 174: Cleaning The Saddle

    Cleaning, servicing and inspection 7.3.9 Cleaning the saddle 7.3.12 Clean hub 1 Clean the saddle with lukewarm water and a 1 Put on protective gloves. cloth dampened with soapy water. 2 Remove dirt from hub with a sponge and soapy 2 Rinse off component with water from a water.

  • Page 175: Clean Brake

    Cleaning, servicing and inspection 7.3.15 Clean brake 7.3.18 Cleaning the chain 7.3.15.1 Clean handbrake Notice  Carefully clean the handbrake with a damp,  Never use aggressive (acid-based) cleaners, soft cloth. rust removers or degreasers when cleaning the chain. 7.3.16 Cleaning the brake disc ...

  • Page 176: Servicing

    Cleaning, servicing and inspection Servicing Complying with these servicing instructions is the only way to reduce wear on components, increase the operating hours and guarantee safety. Battery terminal grease Table 57: Required tools and cleaning agents for servicing 7.4.1 Frame Notice Figure 158: Diagram showing wear, operating hours (x) ...

  • Page 177: Pannier Rack

    Cleaning, servicing and inspection 7.4.3 Pannier rack 4 If you have a Speedlifter Twist, also apply oil to the unlocking bolt groove in the Speedlifter body. 5 Apply a little acid-free lubricant grease 1 Dry pannier rack with a cloth. between the stem quick release lever and the sliding piece to reduce the quick release lever 2 Spray pannier rack with spray wax and leave to...

  • Page 178: Seat Post

    Cleaning, servicing and inspection 7.4.9 Seat post 7.4.11 Leather saddle 1 Carefully preserve screw connections with wax spray. In doing so, ensure that no wax is applied to the metal contact surfaces. Standard leather care products keep leather 2 Replace the assembly paste protective layer smooth and resistant, brighten its appearance and on the metal contact surfaces on the seat post improve or replace stain protection.

  • Page 179: Gear Shift

    Cleaning, servicing and inspection 7.4.14 Gear shift 7.4.16 Caring for the chain 7.4.14.1 Rear derailleur articulated shafts and jockey wheels  Place newspaper or paper towels underneath to collect chain oil. 1 Lift rear wheel.  Treat front and rear derailleur articulated 2 Turn the crank briskly in an anti-clockwise shafts and jockey wheels with Teflon spray.

  • Page 180: Caring For The Chain And All-Round Chain Guard

    Cleaning, servicing and inspection 7.4.18 Caring for the brake 7.4.16.1 Caring for the chain and all-round chain guard 7.4.18.1 Caring for handbrake  Place newspaper or paper towels underneath to collect chain oil. Notice 1 Lift rear wheel. 2 Turn the crank briskly in an anti-clockwise ...

  • Page 181: Inspection

    Cleaning, servicing and inspection Inspection The following tools are required for an inspection: 7.5.1.1 Checking tyre pressure Notice Gloves If the tyre pressure is too low in the tyre, the tyre Ring spanners does not achieve its load bearing capacity. The 8 mm, 9 mm, 10 mm, 13 mm, 14 mm and 15 mm tyre is not stable and may come off the rim.
  • Page 182 Cleaning, servicing and inspection Dunlop valve 5 Remove the bicycle air pump. Only applies to pedelecs with this equipment 6 Screw the valve cap tight. 7 Screw the rim nut gently against the rim with The tyre pressure cannot be measured on the the tips of your fingers.

  • Page 183: Checking The Tyres

    Cleaning, servicing and inspection 7.5.1.2 Checking the tyres 2 Check the side walls for wear. If there are any cracks or tears, the tyre must be replaced. The tread is far less important for bicycle tyres than it is for car tyres, for example. Consequently, tyres can still be used with a worn tread with the exception of tyres on mountain bikes.

  • Page 184: Checking The Rims

    Cleaning, servicing and inspection 7.5.1.3 Checking the rims 7.5.1.5 Checking the nipple well The nipple holes can weaken the tyre bed. WARNING  Check to see if cracks are emerging from the nipple holes. Crash caused by a worn rim ...

  • Page 185: Checking The Brake System

    Cleaning, servicing and inspection 7.5.2 Checking the brake system 7.5.2.2 Checking the hydraulic brake system 1 Pull on the handbrake and check whether any CAUTION brake fluid leaks out of the lines, connections or on the brake linings. Crash caused by brake failure Worn brake discs and brake linings and a lack of ...

  • Page 186: Checking The Disc Brake

    Cleaning, servicing and inspection 7.5.2.4 Checking the disc brake Only applies to pedelecs with this equipment Checking the brake linings Checking the brake discs   Check that the brake linings are no less than Put on gloves as the brake disc is very sharp. 1.8 mm wide at any point and there are no less 1 Take hold of brake disc and wiggle it gently to than 2.5 mm between the brake lining and...

  • Page 187: Checking The Back-Pedal Brake

    Cleaning, servicing and inspection 7.5.2.5 Checking the back-pedal brake Only applies to pedelecs with this equipment  There are sharp corners and edges on the back- pedal brake. Wear gloves. 1 Hold and check counter support to ensure it is firmly attached to rear frame down tube.

  • Page 188: Checking The Rim Brake

    Cleaning, servicing and inspection 7.5.2.6 Checking the rim brake Only applies to pedelecs with this equipment Checking the brake linings Adjusting the V-brake  We recommend that you also replace the rims  Check that the braking effect initiates after one at the same time as every second brake lining third of the handbrake distance is reached.

  • Page 189: Checking The Chain

    Cleaning, servicing and inspection 7.5.3 Checking the chain 2 Add the two values together to calculate the deviation.  Check chain for rust, damage and chain links 3 Check the chain tension at three to four points. that are difficult to move. ...

  • Page 190: Check

    Cleaning, servicing and inspection 7.5.5.2 Check 1 Insert gauge between two chain links on the right-hand side. There is a different wear gauge for each chain, depending on the manufacturer: Figure 172: Gauge is inserted Figure 167: Example of a KMC gauge 2 Lower gauge down to the left-hand side.

  • Page 191: Checking The Belt

    Cleaning, servicing and inspection 7.5.6 Checking the belt  The tooth profile is pointed and teeth have worn thinner. Replace belt sprocket. Contact specialist dealer. 7.5.7 Checking the belt for wear  Check belt for indications of wear: Figure 176: Indications of wear on a belt Figure 178: Worn tooth profile 1 Carbon tensile fibres are exposed 2 Worn webbing with visible polymer...

  • Page 192: Gates Carbon Drive Mobile App

    Cleaning, servicing and inspection With any of these methods, the tension along the 1 Open app. belt may vary slightly, so you should repeat the 2 Click on the voltage symbol. process several times. Turn the pedal a quarter 3 Click on MEASURE. after each measurement.

  • Page 193: Eco Tension Tester

    Cleaning, servicing and inspection 3 Press the check gauge down with just one 7.5.9.3 ECO tension tester finger until it clicks into place. Not included in price 1 Attach the measuring stick on the belt. Figure 182: Pressing the check gauge down with one finger Figure 184: Attached measuring stick 4 Take reading where line A meets line B.

  • Page 194: Checking The Riding Light

    Cleaning, servicing and inspection 7.5.10 Checking the riding light 1 Check the cable connections on the headlight  If the headlight or rear lights do not come on, take pedelec out of service. Contact specialist and rear light for damage and corrosion and dealer.

  • Page 195: Checking The Stem

    Cleaning, servicing and inspection 7.5.11 Checking the stem 7.5.14 Checking the seat post 1 Take seat post out of the frame.  The stem and quick release system must be 2 Check seat post for cracks and corrosion. inspected at regular intervals. The specialist dealer should adjust them if they require 3 Reinsert seat post.

  • Page 196: Checking The Hub Gear

    Cleaning, servicing and inspection 7.5.15 Check gear shift 7.5.14.2 Checking the hub gear In the case of pedelecs with a hub gear or back- 1 Check that all gear shift components are free of pedal brake, the chain or the belt is tensioned by damage.

  • Page 197: Checking The Derailleur Gears

    Cleaning, servicing and inspection 7.5.15.3 Checking the derailleur gears 1 Check that there is clearance between the chain tensioner and spokes.  If there is no clearance or the chain scrapes against the spokes or tyres, contact your specialist dealer. 2 Check that there is clearance between the chain or rear derailleur and spokes.

  • Page 198: Adjusting Bowden-Cable-Operated Twist Grip, Dual-Cable

    Cleaning, servicing and inspection 7.5.18 Adjusting Bowden-cable-operated 7.5.19 Checking kickstand stability twist grip, dual-cable 1 Place the pedelec on a slight elevation of 5 cm. Only applies to pedelecs with this equipment 2 Extend kickstand.  For a smooth gear shift, set the adjusting 3 Jolt pedelec to check stability.

  • Page 199: Inspection And Maintenance

    Inspection and maintenance Inspection and maintenance Initial inspection Component-specific maintenance After 200 km or 4 weeks after purchase High-quality components require extra maintenance. Tasks require technical expertise, Vibrations produced while riding can cause special tools and special lubricants. The pedelec screws and springs that were tightened during may become damaged if the stipulated pedelec manufacture to settle or come loose.
  • Page 200 Inspection and maintenance Inspection and maintenance intervals for suspension fork Inspection and maintenance intervals for seat post SR SUNTOUR suspension fork by.schulz suspension seat post  Maintenance 1 Every 50 hours Maintenance After the first 250 km; every  1,500 km after ...
  • Page 201 Inspection and maintenance Inspection and maintenance intervals for rear frame Inspection and maintenance intervals for hub damper SHIMANO 11-speed hub RockShox rear frame damper Internal oil change and maintenance 1,000 km after  Service air chamber assembly Every 50 hours start of use,then ...

  • Page 202: Carry Out Initial Inspection

    Inspection and maintenance CAUTION WARNING Hazard for the environment due to toxic Injury due to damaged brakes substances Special tools and specialist knowledge are The brake system contains toxic and required to repair the brakes. Incorrect or environmentally harmful oils and lubricants. Such unauthorised assembly can damage the brakes.

  • Page 203: Inspection And Maintenance Instructions

    Inspection and maintenance Inspection and maintenance instructions Complying with these inspection and maintenance instructions is the only way to reduce wear on components, increase the operating hours and guarantee safety. Diagnosis and documentation of current status Measures if Components Frequency Description Criteria rejected...
  • Page 204 Inspection and maintenance Measures if Components Frequency Description Criteria rejected Accept- Inspection Tests Maintenance Rejection ance Once a month Cleaning … Section 7.3.7 O.K. Dirt Cleaning Once a month Care Section 7.4.8 … O.K. Untreated Talcum powder Handles before each Wear;...
  • Page 205 Inspection and maintenance Measures if Components Frequency Description Criteria rejected Accept- Inspection Tests Maintenance Rejection ance 6 months … Section 7.4.10 O.K. Untreated 6 months Wear Section 7.5.1.3 … O.K. Defective rim New rim as speci- Rims fied in the parts list Once a month Wear on brake Section...
  • Page 206 Inspection and maintenance Measures if Components Frequency Description Criteria rejected Accept- Inspection Tests Maintenance Rejection ance Once a month Cleaning … Section 7.3.8 O.K. Dirt Cleaning 6 months Care … Section 7.4.9. O.K. Untreated Assembly paste Carbon seat post 6 months Complete clean, …...
  • Page 207 Inspection and maintenance Measures if Components Frequency Description Criteria rejected Accept- Inspection Tests Maintenance Rejection ance Venting … See manufac- O.K. 50 Hours turer Cleaning … See manufac- O.K. 50 Hours turer Venting … See manufac- O.K. 200 Hours turer RockShox dropper post Complete mainte-...
  • Page 208 Inspection and maintenance Measures if Components Frequency Description Criteria rejected Accept- Inspection Tests Maintenance Rejection ance Drive/gear shift Chain/ 6 months Check for damage Check for … O.K. Damage Refasten if neces- cassette/ damage sary or replace as pinion/ specified in parts list chainring Chain guard/ 6 months...
  • Page 209 Inspection and maintenance Measures if Components Frequency Description Criteria rejected Accept- Inspection Tests Maintenance Rejection ance Miscellaneous before each Stability Section 7.1.5 … O.K. Loose Firm ride Once a month Dirt … Section 7.3.4 O.K. Dirt Cleaning Pannier rack 6 months Servicing …...

  • Page 210: Inspecting The Frame

    Inspection and maintenance 8.5.1 Inspecting the frame 8.5.3 Inspect and maintain rear frame damper 1 Check frame for cracks, warping and damage Only applies to pedelecs with this equipment to the paintwork.  If there are any cracks, warping or damage to the paintwork, remove the pedelec from WARNING service.

  • Page 211: Inspect Gear Hub

    Inspection and maintenance 8.5.5 Inspecting the stem CAUTION Incorrectly fastened screws may come loose due to impact. The stem may no longer be firmly fixed Hazard for the environment due to toxic in its position as a result. This will cause a crash substances with injuries.

  • Page 212: Inspecting Axle With Quick Release

    Inspection and maintenance 8.5.7 Inspecting axle with quick release  The quick release lever is flush with the lower housing.  You should be able to see slight impression on CAUTION the palm of your hand when you close the quick release lever.

  • Page 213: Inspecting The Fork

    Inspection and maintenance 8.5.8 Inspecting the fork 8.5.8.1 Inspect the carbon suspension fork Only applies to pedelecs with this equipment WARNING 1 Remove fork. 2 Check fork for cracks, warping and damage to Injury due to explosion the paintwork. The air chamber is pressurised. When the air 3 You need to distinguish between scratches on system in a faulty suspension fork is maintained, the paintwork and impacts if the carbon...

  • Page 214: Inspecting The Seat Post

    Inspection and maintenance 8.5.9 Inspecting the seat post 8.5.9.1 Inspect carbon seat post Only applies to pedelecs with this equipment WARNING You need to distinguish between scratches on the paintwork and impacts if the carbon seat post Intoxication from lubrication oil paintwork is damaged.

  • Page 215: Inspecting And Greasing By.schulz Suspension Seat Post

    Inspection and maintenance 8.5.9.2 Inspecting and greasing BY.SCHULZ 8.5.9.3 Inspecting and greasing RS SUNTOUR suspension seat post suspension seat post Only applies to pedelecs with this equipment Only applies to pedelecs with this equipment 1 Remove seat post from the frame. 1 Remove seat post from the frame.

  • Page 216: Fox Component-Specific Maintenance

    Inspection and maintenance 8.5.9.4 FOX component-specific maintenance FOX Service must perform maintenance on suspension forks, rear frame damper and suspension seat posts.  Maintenance includes a complete inspection of interiors and exteriors.  All dampers are reconditioned.  The airtight seals are replaced in air suspension forks.

  • Page 217: Troubleshooting, Fault Clearance And Repair

    Troubleshooting, fault clearance and repair Troubleshooting, fault clearance and repair Preventing pain A pedelec is a sports vehicle which promotes health. After the first few rides, you may experience sore muscles the next day. However, permanent pain should never occur during or after a ride. Medical problems may be the cause of pain.

  • Page 218: Sitting Discomfort

    Troubleshooting, fault clearance and repair 9.1.1 Sitting discomfort Around 50% of all pedelec riders experience Solution sitting discomfort: • Adopt an optimal riding position (see • Pressure pain in the sitting bones Section 6.5.3). • Pain in the lower back •...

  • Page 219: Pain In Shoulders And Nape Of Neck

    Troubleshooting, fault clearance and repair 9.1.4 Pain in shoulders and nape of neck The weight of the upper body places a strain on Solution the shoulders due to the bent-forward posture. • A more upright riding position will The more stretched the position is, the more strain immediately reduce pain.

  • Page 220: Knee Pain

    Troubleshooting, fault clearance and repair 9.1.7 Knee pain Pedelec riding is a sport that is easy on the knee Solution joints and is recommended for beginners. Very • Contact specialist dealer. Have the powerful forces are transmitted from the thigh to pedelec adjusted (see Section 6.5).

  • Page 221: Troubleshooting And Fault Clearance

    Troubleshooting, fault clearance and repair Troubleshooting and fault 5 If the electric drive system won’t start, remove the battery. clearance 6 Clean all the contacts with a soft cloth. The components in the electric drive system are 7 Insert the battery. constantly checked automatically.
  • Page 222 Troubleshooting, fault clearance and repair Symptom Cause Remedy The battery does not perform as well in This does not indicate a problem. winter weather. The journey distance can be shorter Check battery is charged. depending on the road conditions, the gear level and the total light usage Recharge the battery if it is almost flat.

  • Page 223: Battery Error

    Troubleshooting, fault clearance and repair 9.2.4 Battery error Symptom Cause Remedy  Replace old battery with new one. The battery discharges The battery may be at the end of its very quickly. useful life. Disconnect the charger mains plug. Is the charger mains plug firmly Insert the mains plug.

  • Page 224: On-Board Computer Error

    Troubleshooting, fault clearance and repair Symptom Cause Remedy Fumes are emitted from Remove the battery from the pedelec immediately. the battery. Contact the fire service. Observe all the warnings in Section 2 Safety. Table 62: Error solution for battery 9.2.5 On-board computer error Symptom Cause...

  • Page 225: Other Electric Drive System Errors

    Troubleshooting, fault clearance and repair 9.2.7 Other electric drive system errors Symptom Cause Remedy Two beeps will sound if a Pressed switch mode has been deacti-  This is not a malfunction. switch is pressed but the vated. switch cannot be operated.

  • Page 226: Problems With Freewheel

    Troubleshooting, fault clearance and repair 9.2.8 Problems with freewheel Symptom Cause Remedy  Cover forgotten after fitting. Contact specialist dealer. Check installation correct. Freewheel blocked.  Contact specialist dealer. Measure the length of the socket. If After fitting, socket was compressed by over-tightening the quick-release axle.

  • Page 227: Problems With Hub Gear

    Troubleshooting, fault clearance and repair 9.2.9 Problems with hub gear Symptom Cause Remedy A noise is heard when the All gear speeds except 1. pedals are turning. A noise is heard when the pedelec is pushed All gear speeds except 1. backwards.
  • Page 228 Troubleshooting, fault clearance and repair Symptom Cause Remedy Strange noises occur  when the brakes are Contact specialist dealer. applied. Rotation feels stiff during  Contact specialist dealer. free rotation. Chain jumps between the  gearwheels when gear is Gearwheels and/or chain worn. Contact specialist dealer.

  • Page 229: Problems With Disc Brakes

    Troubleshooting, fault clearance and repair 9.2.10 Problems with disc brakes Symptom Cause Remedy Ringing and unusual  Contact specialist dealer. Fit a city or trekking tyre. Riding on asphalt with off-road tyres. sounds from disc brakes. Dirty or greasy brake disc. ...

  • Page 230: Problems With Rim Brakes

    Troubleshooting, fault clearance and repair 9.2.11 Problems with rim brakes Symptom Cause Remedy  This is not a malfunction. During the first 50 km or so after Break in brakes. A rim brake’s full braking power is not produced until the replacing the brake linings, check the rims and brake linings rider has cycled several kilometres.

  • Page 231: Problems With Back-Pedal Brake

    Troubleshooting, fault clearance and repair 9.2.12 Problems with back-pedal brake Symptom Cause Remedy Contact specialist dealer. Lubricate brake hub. Brake is too sensitive. Replace brake shoe unit. Contact specialist dealer. Replace brake shoe unit. Brake is too weak. If the problem should persist, replace the internal hub unit. The rider needs to push Contact specialist dealer.

  • Page 232: Sr Suntour Suspension Fork

    Troubleshooting, fault clearance and repair 9.2.13 SR SUNTOUR suspension fork 9.2.13.1 Rebound too fast The suspension fork rebounds too quickly, Fork head and handlebars are deflected upwards producing a "pogo stick" effect, where the wheel if the wheel bounces back from the ground. Body lifts from the ground in an uncontrolled way.

  • Page 233: Rebounding Too Slowly

    Troubleshooting, fault clearance and repair 9.2.13.2 Rebounding too slowly The fork does not rebound quickly enough after The fork remains in a deflected state, causing the absorbing a bump. The fork also remains headset and handlebars to move to a lower deflected over subsequent bumps, which reduces position.

  • Page 234: Suspension Too Soft On Inclines

    Troubleshooting, fault clearance and repair 9.2.13.3 Suspension too soft on inclines The fork deflects at a low point in the terrain. The deflection is quickly used up, body weight shifts forward and the pedelec loses some momentum. Figure 201: Excessively soft suspension in the suspension fork on hilly terrain Solution Figure 202: Changing compression adjuster to a harder setting...

  • Page 235: Excessively Hard Damping On Bumps

    Troubleshooting, fault clearance and repair 9.2.13.4 Excessively hard damping on bumps When the bike hits a bump, the fork deflects too The headset and handlebars are deflected slowly and the wheel lifts up from the bump. upwards significantly, which can impair control. Traction decreases when the wheel no longer touches the ground.

  • Page 236: Rockshox Suspension Fork

    Troubleshooting, fault clearance and repair 9.2.14 RockShox suspension fork 9.2.14.1 Rebound too fast The suspension fork rebounds too quickly, Fork head and handlebars are deflected upwards producing a "pogo stick" effect, where the wheel if the wheel bounces back from the ground. Body lifts from the ground in an uncontrolled way.

  • Page 237: Rebounding Too Slowly

    Troubleshooting, fault clearance and repair 9.2.14.2 Rebounding too slowly The fork does not rebound quickly enough after The fork remains in a deflected state, causing the absorbing a bump. The fork also remains headset and handlebars to move to a lower deflected over subsequent bumps, which reduces position.

  • Page 238: Suspension Too Soft On Inclines

    Troubleshooting, fault clearance and repair 9.2.14.3 Suspension too soft on inclines The fork deflects at a low point in the terrain. The deflection is quickly used up, body weight shifts forward, and the pedelec loses some momentum. Figure 209: Excessively soft suspension in the suspension fork on hilly terrain Solution Figure 210: Changing compression adjuster to a harder setting...

  • Page 239: Excessively Hard Damping On Bumps

    Troubleshooting, fault clearance and repair 9.2.14.4 Excessively hard damping on bumps When the bike hits a bump, the fork deflects too The headset and handlebars are deflected slowly and the wheel lifts up from the bump. upwards significantly, which can impair control. Traction decreases when the wheel no longer touches the ground.

  • Page 240: Rear Frame Damper

    Troubleshooting, fault clearance and repair 9.2.15 Rear frame damper 9.2.15.1 Rebound too fast The rear frame damper rebounds too quickly, Saddle and handlebars are deflected upwards producing a "pogo stick" effect or causing the bike when the wheel bounces back from the ground. to bounce after the wheel hits a bump and lands The rider's body weight may be shifted upwards on the ground again.

  • Page 241: Rebounding Too Slowly

    Troubleshooting, fault clearance and repair 9.2.15.2 Rebounding too slowly The rear frame damper does not rebound quickly The rear frame damper remains in a deflected enough after a bump has been compensated and state after contact with the first bump. When the is not in the required initial position when the rear wheel hits the second bump, the saddle wheel hits the next bump.

  • Page 242: Suspension Too Soft On Inclines

    Troubleshooting, fault clearance and repair 9.2.15.3 Suspension too soft on inclines The rear frame damper deflects deeply through up, body weight shifts downwards and the pedelec the deflection range The deflection is quickly used loses some momentum. Figure 217: Excessively soft suspension in the rear frame damper on hilly terrain Solution Figure 218: SR SUNTOUR compression adjuster (1) on the rear frame damper...

  • Page 243: Excessively Hard Damping On Bumps

    Troubleshooting, fault clearance and repair 9.2.15.4 Excessively hard damping on bumps When the bike hits a bump, the damper deflects Saddle and pedelec rider are deflected upwards too slowly and the rear wheel lifts up from the and forwards, the rear wheel loses contact with bump.

  • Page 244: Rockshox Rear Frame Damper

    Troubleshooting, fault clearance and repair 9.2.16 RockShox rear frame damper 9.2.16.1 Rebound too fast The rear frame damper rebounds too quickly, Saddle and handlebars are deflected upwards producing a "pogo stick" effect or causing the bike when the wheel bounces back from the ground. to bounce after the wheel hits a bump and lands The rider's body weight may be shifted upwards on the ground again.

  • Page 245: Rebounding Too Slowly

    Troubleshooting, fault clearance and repair 9.2.16.2 Rebounding too slowly The rear frame damper does not rebound quickly The rear frame damper remains in a deflected enough after a bump has been compensated and state after contact with the first bump. When the is not in the required initial position when the rear wheel hits the second bump, the saddle wheel hits the next bump.

  • Page 246: Suspension Too Soft On Inclines

    Troubleshooting, fault clearance and repair 9.2.16.3 Suspension too soft on inclines The rear frame damper deflects deeply through to the pedelec rider's weight shifts forward and the the deflection range. Deflection is quickly used up, pedelec loses some momentum. Figure 225: Excessively soft suspension in the rear frame damper on hilly terrain Solution Figure 226: Position and shape of the compression adjuster (blue) depends on the model ...

  • Page 247: Excessively Hard Damping On Bumps

    Troubleshooting, fault clearance and repair 9.2.16.4 Excessively hard damping on bumps When the bike hits a bump, the damper deflects Saddle and pedelec rider are deflected upwards too slowly and the rear wheel lifts up from the and forwards, the rear wheel loses contact with bump.

  • Page 248: Other Errors

    Troubleshooting, fault clearance and repair 9.2.17 Other errors Symptom Cause Remedy Two beeps will sound if a Pressed switch mode has been  This is not a malfunction. switch is pressed but the deactivated. switch cannot be operated.  This occurs when a warning or an error is shown on the on- Three beeps are A fault or warning has sounded.

  • Page 249: Repair

    Troubleshooting, fault clearance and repair Repair Special expertise and tools are required for many 9.3.3 Repairing the suspension fork repairs. For this reason, repairs may only be carried out at a specialist dealer. These include: 9.3.3.1 Removing paint damage on the fork •...

  • Page 250: Replacing The Riding Light

    Troubleshooting, fault clearance and repair 9.3.4 Replacing the riding light  Only use components in the corresponding power class for replacement. 9.3.5 Adjusting the headlight  The headlight must be positioned so that its light beam shines on the road 10 m in front of the pedelec (see Section 6.4).

  • Page 251: Recycling And Disposal

    Recycling and disposal Recycling and disposal This device is marked according to the recycling saves reserves of raw materials and European Directive 2012/19/EU on ensures that all the regulations for protection of waste electrical and electronic health and the environment are adhered to when equipment –...
  • Page 252 Recycling and disposal Waste type Disposal Dispose of Residual waste Residual waste bin (grey bin) Biodegradable lubricants Residual waste bin (grey bin) Biodegradable oils Cleaning cloths covered in biodegradable oil Filament lamps, halogen lamps Residual waste bin (grey bin) Hazardous waste Recycling Batteries, rechargeable batteries Return to the battery manufacturer.

  • Page 253: Assembly Report

    Documents Documents 11.1 Assembly report Frame number: Date: Components Description Criteria Measures if rejected Assembly/ Accept- Tests Rejection inspection ance Front wheel Assembly O.K. Loose Adjust quick release Kickstand Check mount fastening Functional check O.K. Loose Retighten screws Tyre pressure too low/ Tyres Tyre pressure check O.K.
  • Page 254 Documents Drive/gear shift Chain/cassette/ Refasten if necessary or replace Check for damage O.K. Damage pinion/chainring as specified in parts list Chain guard/spoke Check for damage O.K. Damage Replace as specified in parts list guard Bottom bracket axle/ Check mount fastening O.K.

  • Page 255: Inspection And Maintenance Log

    Documents 11.2 Inspection and maintenance log Diagnosis and documentation of current status Date: Frame number: Components Frequency Description Criteria Measures if rejected Inspection Tests Inspection/ Accept- Rejection maintenance ance Front wheel 6 months Assembly O.K. Loose Adjust quick release Check mount Kickstand 6 months Functional check...
  • Page 256 Documents Components Frequency Description Criteria Measures if rejected Inspection Tests Maintenance Accept- Rejection ance Brake system Check mount Handbrake 6 months O.K. Loose Retighten screws fastening Top up brake fluid; Depending on time of take Pedelec out of Brake fluid 6 months Check fluid level O.K.
  • Page 257 Documents Components Frequency Description Criteria Measures if rejected Inspection Tests Maintenance Accept- Rejection ance Electric drive system Check for damage Functional check O.K. No screen, Restart; test battery; On-board defective new software or new 6 months computer screen display on-board computer; remove from service, Control panel Check Functional check...
  • Page 258 Documents Notes MY22XXX - XX_1.0_14.06.2022...

  • Page 259: Parts List

    Documents 11.3 Parts list 11.3.1 E-Stream EVA 1 27.5″ 22-18-1057 Fork Bulls Lytro 34 BLACK LOR Air CTS Boost 1.8 Deflection: 120 mm Damper … … Steering headset ACROS, AZX-262R1 … Handlebars Bulls 35 mm Handles #/BULLS Stem MTBi-Sport with CCS slot...
  • Page 260 Documents Stand/stand mount Motor BROSE, S-Mag Plus FIT 250 Watt, 85 Nm Rechargeable battery BMZ, UltraCore 555 555 Wh Display FIT, LCD Remote … Charger ...not available # Not yet available when the instructions were produced MY22XXX - XX_1.0_14.06.2022...

  • Page 261: E-Stream Eva Tr1 27.5

    Documents 11.3.2 E-Stream EVA TR1 27.5″ 22-18-1060 Fork Bulls, Lytro 34 LOR Air 1.8 CTS Boost Deflection: 120 mm Damper SR SUNTOUR Unair LOR8 Steering headset ACROS, AZX-262R1 … Handlebars BULLS 35 mm Handles #/BULLS Stem MTBi-Sport with CCS slot...
  • Page 262 Documents Rechargeable battery BMZ, UltraCore 555 555 Wh Display FIT, LCD Remote … Charger ...not available # Not yet available when the instructions were produced MY22XXX - XX_1.0_14.06.2022...

  • Page 263: E-Stream Eva Tr2 27.5

    Documents 11.3.3 E-Stream EVA TR2 27.5″ 22-18-1061 Bulls Lytro 34 LOR Air 1.8 CTS Boost Deflection: 120 mm Fork SR SUNTOUR Unair LOR8 Damper ACROS, AZX-262R1 … Steering headset BULLS 35 mm Handlebars #/BULLS Handles MTBi-Sport with CCS slot Stem...
  • Page 264 Documents BMZ, UltraCore 555 555 Wh Rechargeable battery FIT, LCD Remote … Display Charger ...not available # Not yet available when the instructions were produced MY22XXX - XX_1.0_14.06.2022...

  • Page 265: E-Stream Evo 1 29

    Documents 11.3.4 E-Stream EVO 1 29″ 22-18-2007, 22-18-1056 Fork Bulls, Lytro 34 BLACK LOR Air CTS Boost 1.8 Aluminium Damper … … Steering headset ACROS, AZX-262R1 … Handlebars Bulls 35 mm Handles #/BULLS Stem MTBi-Sport with CCS slot Saddle BULLS Sportive Ergo...
  • Page 266 Documents Rechargeable battery BMZ, UltraCore 555 555 Wh Display FIT, LCD Remote … Charger ...not available # Not yet available when the instructions were produced MY22XXX - XX_1.0_14.06.2022...

  • Page 267: E-Stream Evo 2 Street 27.5

    Documents 11.3.5 E-Stream EVO 2 Street 27.5″ 22-18-1058 Fork Bulls, Lytro 35 SL Supreme LOR Air 1.8 CTS Boost Deflection: 120 mm Damper … … Steering headset ACROS, AZX-262R1 … Handlebars ZECURE, MTB … Handles #/BULLS Stem MTBi-Sport with CCS slot...
  • Page 268 Documents Rechargeable battery BMZ, UltraCore 555 555 Wh Display FIT, LCD Remote … Charger ...not available # Not yet available when the instructions were produced MY22XXX - XX_1.0_14.06.2022...

  • Page 269: E-Stream Evo Am 2 29

    Documents 11.3.6 E-Stream EVO AM 2 29″ 22-18-1005 Fork Bulls, Lytro 35 SL Supreme LOR Air 1.8 CTS Boost with Aluminium sportive mini fender Damper SR SUNTOUR, Unair LOR8 Steering headset ACROS, AZX-262R1 … Handlebars Bulls 35 mm Handles #/BULLS...
  • Page 270 Documents Motor BROSE, S-Mag Plus FIT 250 Watt, 85 Nm Rechargeable battery BMZ, UltraCore 555 555 Wh Display FIT, LCD Remote … Charger ...not available # Not yet available when the instructions were produced MY22XXX - XX_1.0_14.06.2022...

  • Page 271: E-Stream Evo Am 3 29

    Damper ROCKSHOX, RT Select+ … Steering headset ACROS, AZX-262R1 … Handlebars Bulls 35 mm Handles #/BULLS Stem BULLS The Frog … Saddle SELLE ROYAL Vivo Ergo Seat post Limotec, A1 … Saddle clamp MONKEYLINK, ML-CC … Crank bearing Pedals...
  • Page 272 Documents Motor BROSE, S-Mag Plus FIT 250 Watt, 85 Nm Rechargeable battery BMZ, UltraCore 555 555 Wh Display FIT, LCD Remote … Charger ...not available # Not yet available when the instructions were produced MY22XXX - XX_1.0_14.06.2022...

  • Page 273: E-Stream Evo Am 4 29

    Deflection: 150 mm Fork FOX, Float DPS Performance … Damper ACROS, AZX-262R1 … Steering headset Bulls 35 mm Handlebars Handles BULLS The Frog … Stem SELLE ROYAL Vivo Ergo Saddle Limotec, A1 … Seat post MONKEYLINK, ML-CC … Saddle clamp...
  • Page 274 Documents BMZ, UltraCore 555 555 Wh Rechargeable battery FIT, LCD Remote … Display Charger ...not available # Not yet available when the instructions were produced MY22XXX - XX_1.0_14.06.2022...

  • Page 275: Lacuba Evo Cross

    Documents 11.3.9 Lacuba EVO Cross 22-15-1033, 22-15-1034 Fork SR SUNTOUR, XCM 32 ATB Coil Deflection: 80 mm Damper … … Steering headset FSA, no.57 SC … Handlebars ZECURE Handles Plastic Stem FUXON, AS-SUVI with CCS slot Saddle ZECURE Seat post Saddle clamp Aluminium Crank bearing...
  • Page 276 Documents Rechargeable battery BMZ, UltraCore 555 555 Wh Display FIT, LCD Remote … Charger ...not available # Not yet available when the instructions were produced MY22XXX - XX_1.0_14.06.2022...

  • Page 277: Glossary

    Glossary Glossary Bicycle for young adults Disc brake Source: ISO 4210-2: pedelec designed for use on Source: EN 15194:2017: brake in which brake public roads by a young adult whose weight is less pads are used to grip the lateral faces of a thin than 40 kg, with maximum saddle height of disc attached to or incorporated into the wheel 635 mm or more and less than 750 mm.
  • Page 278 Glossary Fork steerer Maximum tyre pressure Source: EN 15194:2017: part of a fork that rotates Source: EN 15194:2017: maximum tyre pressure around the steering axis of a pedelec frame head recommended by the tyre or rim manufacturer for tube. It is normally connected to the fork crown or a safe and efficient performance.
  • Page 279 Glossary Operating instructions Seat post Source: ISO/DIS 20607:2018: part of the user Source: EN 15194:2017: component that clamps information that machine manufacturers provide the saddle (with a bolt or assembly) and connects to machine operators; it contains guidance, it to the frame. instructions and tips related to the use of the Shut-off speed machine in all its life cycle phases.

  • Page 280: Abbreviations

    Glossary 12.1 Abbreviations Weight of the ready-to-ride pedelec Source: ZEG: the indicated weight for a ready-to- Abbreviation Meaning/derivation ride pedelec refers to the weight of a pedelec at the time of sale. The weight of each additional Anti-blocking system accessory must be added to this weight EPAC Electric power assisted cycle permitted total weight...

  • Page 281: Appendix

    Appendix Appendix Translation of the original EC/EU Declaration of Conformity Manufacturer Authorised representative for documentation* ZEG Zweirad-Einkaufs-Genossenschaft eG Janine Otto Longericher Str. 2 c/o ZEG Zweirad-Einkaufs-Genossenschaft eG 50739 Köln, Germany Longericher Str. 2 50739 Köln, Germany The machine, pedelec types: 22-18-1057 E-Stream EVA 1 27.5 Mountain bike...

  • Page 282: Declaration Of Conformity For Incomplete Machine

    Appendix Declaration of conformity for incomplete machine EU Konformitätserklärung EU Declaration of Conformity EU Déclaration de Conformité Firma | Company | Entreprise Biketec GmbH Adresse | Address | Adresse Luzernstrasse 84 | CH – 4950 Huttwil Wir erklären in alleiniger Verantwortung, dass das Produkt: We declare under our sole responsibility, that the product: Nous déclarons sous notre responsabilité, que le produit: Produkt |...
  • Page 283 Appendix Es ist wie folgt gekennzeichnet: It is marked as follows: Il est marqué comme suit: __________________________________ Huttwil, 13.08.2021 Ivica Durdevic, CEO Ort und Datum der Ausstellung Name und Unterschrift des Befugten Place and date of issue Name and signature of authorized person Lieu et date d‘établissement Nom et signature de la personne autorisée Biketec GmbH | Luzernstrasse 84 | CH-4950 Huttwil | T +41 62 959 53 00 | info@fit-ebike.ch | www.fit-ebike.com...

  • Page 284: Directive Declaration Of Conformity With Red Directive

    Appendix III. Directive declaration of conformity with RED Directive Biketec GmbH, Luzernstrasse 84, 4950 Huttwil, Switzerland, hereby declares that the Remote Basic FIT 2.0 radio system type complies with Directive 2014/53/EU. The complete EU declaration of conformity is available online at: https://tessa.zegxx-web51.eimed-server.de/ui/ index.php?bereich=ui&modul_id=104&klasse=be zuege_erstellen&com=erstellen&vorlage=plain&b...

  • Page 285: Reach Declaration Of Conformity

    Appendix REACH declaration of conformity Lieferantenselbsterklärung Supplier decleration Autodéclaration du fournisseur Gemäss Artikel 33 | according to article 33 | Selon l'article 33 Der Verordnung der Europäischen Gemeinschaft (EG) 1907/2006 of European Community Regulation (EC) 1907/2006 Le règlement de la Communauté européenne (CE) 1907/2006 REACH Registrierung, Bewertung und Zulassung von Chemikalien Registration, Evaluation, Autorisation of Chemicals...

  • Page 286: Keyword Index

    Keyword index Keyword index Bicycle for young adults, 276 Button, Bike headset, see steering On-Off (on-board Air valve, 35 headset computer), 50 position, 35, 49 Bluetooth, Push Assist 50 Altimeter, - display connected devices, Selector button, 50 - calibrate, 141 Buttons, Articulated shaft, malfunctions, 18...
  • Page 287 Keyword index Clock, 53 Fork, 31 - use multi-position - adjust, 140 - care for, 170, 175 handlebars 150 - set, 60 - check 168 position, 29 Compression damper, 35 - clean, 172 torque, 74 position, 35 position, 29 Handles, Compression damping, 34 rigid, 32 - care for, 176...
  • Page 288 Keyword index Trip Distance 54 Minimum insertion depth torque, 74 Trip Height, 55 marking, 115 Pedelec, 276 Trip Time, 55 Minimum insertion depth, 277 - adjust 107 Tyre Pressure, 58 Model year, 277 - after each ride, 170 warning, 52 Motor cover 20 - assemble 83 Indicator,motor power, 52, 53...
  • Page 289 Keyword index Rear wheel brake, 42 - patent seat post 43 System message, see error Rear wheel, see Wheel - suspension seat post 44 message Rebound adjuster, 35 position, 29 position, 35 remote control position, 49 Time format, Rebound adjustment, 64 remote control torque, 74 - set, 140 Rebound damping, 34...
  • Page 290 Keyword index Wear, 278 Weight, 79 Wheel, 36, 279 - check concentricity 168 - check, 180 - fit 85, 86, 89 Winter break, see Break in operation Work environment, 279 Year of manufacture, 279 MY22XXX - XX_1.0_14.06.2022...

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