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WHOLE HOUSE WATER SOFTENING SYSTEMS
INSTALLATION AND SERVICE MANUAL
pentair.com/homewater
WHOLE HOUSE WATER SOFTENING SYSTEM • 1

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Summarization of Contents

System Information
Power Requirements
Details electrical power requirements for the control board.
Water Pressure
Specifies minimum and optimum water pressure for system operation.
Bypass Valve
Explains the function of the bypass valve for system bypass.
Temperature Operating Ranges
Lists operating and storage temperature ranges for the control board.
Environmental Requirements
Outlines environmental conditions for system installation and location.
Maintenance Requirements
Salt Recommendations
Recommends two types of salt for water softeners.
The Regeneration Valve
Discusses the regeneration valve's maintenance and lifespan.
Testing the Water
Advises periodic water testing for accuracy.
Installation Instructions
Safety Precautions
Emphasizes safety during unit transportation and installation.
Test Water Hardness
Details testing water hardness for proper system programming.
Check Water Pressure
Guides on verifying and adjusting water pressure for optimal operation.
Locate Site for Unit
Lists requirements for selecting a suitable installation location.
Turn Off Water and Drain Plumbing
Instructs on safely shutting off water and draining the plumbing system.
Bypass Outside Faucets
Explains bypassing outside faucets and options for untreated water.
Connect Plumbing to Bypass Valve and Brine Tank
Details plumbing connections to the bypass valve and brine tank.
Plumbing Ground Connection
Explains how to maintain electrical ground continuity with metallic plumbing.
Install Drain Line and Air Gap
Provides instructions for installing the drain line and air gap.
Control Information
Service Required
Explains the 'Service Required' message and its causes.
Time Clock
Details the function of the time clock and its power backup.
Regeneration
Discusses the process and requirements for regeneration.
Program Levels
Introduces the three program levels: Installer's, End User's, and Diagnostic.
Quick Start Guide: System Start-Up Instructions
Understanding the Face Plate
Describes the buttons on the control unit's faceplate.
Programming the System
Guides on entering the service mode and initial system programming.
Set the Hardness
Details how to set the water hardness level for the system.
Salt Setting
Explains how to adjust the salt level setting (Low, Medium, High).
Enter Desired Phone Number
Instructions for programming a service phone number into the control.
Accessing Advanced Menu
Explains how to access the advanced menu for settings.
How to Control the Installer's Level
Unit Size
Explains how to set the unit size (1.0, 1.5, 2.0).
Hardness
Details setting the water hardness level in grains per gallon.
Salt Level
Guides on selecting the salt level (Low, Medium, High).
Service Phone Number
Instructions for programming the service phone number.
Time of Day
Explains how to program the current time of day.
Advanced Menu
Reset Average
Describes how to reset the average daily water volume calculation.
Reserve Capacity
Explains setting and calculating reserve capacity (Variable or Fixed).
Time of Regeneration
Details setting the preferred time for regeneration cycles.
Days Override
Explains the DAYS OVERRIDE setting for periodic regeneration.
Cycle 1-Backwash
Details setting the duration of the backwash cycle.
Cycle 2 - Brine/Slow Rinse
Describes setting the duration for the brine and slow rinse cycles.
How to Program the End User's Level
Time of Day
How to set the current time of day in the End User's Level.
Immediate Regeneration Mode
Instructions for initiating an immediate regeneration cycle.
Delayed Regeneration Mode
Instructions for setting or cancelling a delayed regeneration.
Troubleshooting Guide
Hard Water to Service
Addresses issues with untreated water entering the system.
Unit Fails to Regenerate
Diagnoses and resolves problems with the regeneration process.
Valve Fails to Draw Brine
Solutions for the valve's inability to draw brine.
Valve Cycles Continuously
Addresses the symptom of the valve cycling without stopping.
Excessive Water in Brine Tank
Explains causes and solutions for excess water in the brine tank.
Valve Fails to Refill Brine Tank
Troubleshoots issues with the brine tank refill function.
Unit Uses Too Much Salt
Investigates reasons for excessive salt consumption.
Salt Water to Service
Solutions for salt water appearing in the water supply.
Loss of Resin Through Drain Line
Addresses loss of resin via the drain line.
Loss of Water Pressure
Explains causes for reduced water pressure.
Constant Water Flow to Drain
Troubleshoots continuous water flow to the drain line.

Table of Contents