Serviceability Features - HP StorageWorks 64 - SAN Director Switch Planning Manual

Introduction to HP Fibre Channel Products

Serviceability Features

Directors, switches, and the associated HAFM and Product Manager applications
support the following serviceability features:
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Note:
notification requires installation of HP Proactive Service software. This service is offered
at no additional charge for subsystems covered under an on-site warranty or on-site
storage hardware support contract. To register or order Proactive Service software,
contact your HP customer service representative.
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LEDs that provide visual indicators of hardware status or malfunctions. LEDs
are provided on:
— Director and switch FRUs.
— The director front bezel.
— Switch front panels.
System alerts, event logs, audit logs, link incident logs, and hardware logs that
display director, switch, Ethernet link, and Fibre Channel link status at the
HAFM server.
Directors and switches also have threshold alerts and a threshold alert log that
notifies users when the transmit (Tx) or receive (Rx) throughput reaches a
specified value for configured ports or port types.
Diagnostic software that performs power-on self tests (POSTs) and port
diagnostics (internal loopback and external loopback tests). The software also
includes a diagnostic Fibre Channel (FC) wrap test. The FC wrap test applies
only when a director or switch is configured to operate in FICON
management style.
Automatic notification of significant system events (to support personnel or
administrators) through alphanumeric pager, e-mail messages, or the
call-home feature.
An internal modem in the HAFM server for HP call-home support.
For directors and switches installed in some legacy environments, call-home
An RS-232 maintenance port at the rear of the director or switch (port access
is password protected) that enables installation or service personnel to change
the product's IP address, subnet mask, and gateway address. The port also
allows service personnel to run diagnostics and isolate system problems
through a local or remote terminal.
SAN High Availability Planning Guide