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SURFboard mAX
Models: W21/W121
User Guide, Standard Revision x.1
P/N 365-095-35704

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Summarization of Contents

Getting Started with SURFboard mAX
Package Contents
Lists the physical items included in the product package.
Hardware Diagram
Illustrates the ports and buttons on the mAX unit.
LED Behavior
Explains the meaning of different LED indicator lights on the device.
Mobile App Assistance
Provides guidance on using the SURFboard Central mobile app for assistance.
Setting Up Your SURFboard mAX Home Network
App Installation and Account Setup
Steps to install the app and register a user account.
Router Configuration and Internet Connection
Guides through router setup, network naming, and internet connectivity.
Adding Devices to Your Network
Instructions for connecting devices to the new Wi-Fi network.
Expanding Your Network with a SURFboard mAX Satellite
Satellite Setup and Online Connection
Steps for installing and connecting an additional satellite to extend Wi-Fi coverage.
SURFboard Central Mobile App Features
Home Screen and Device Details
Navigating the app's home screen to view device status and details.
Online and Offline Device Management
View and manage connected and disconnected devices on the network.
Network Settings and Guest Access
Manage Wi-Fi settings, guest networks, and IP configurations.
Parental Control Configuration
Set up user profiles, device restrictions, and time schedules for parental controls.
Side Menu Functions
Access features like Speed Test, Alexa Skills, Help, About, and Settings via the side menu.
Appendix: Safety, Legal, and Support Information
Safety, Regulatory, and Environmental Guidelines
Device safety, compliance, and environmental responsibility information.
FCC, IC, and Wireless LAN Compliance
Regulatory compliance statements for radio frequency and wireless operations.
Software License and Privacy Policy
Legal terms for software use and ARRIs's data privacy policy.
Warranty Information
Outlines the terms and conditions of the product warranty.
Technical Support and Contact Details
Information on how to obtain technical assistance and support.

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