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Arris Manuals
Wireless Router
W121
User manual
Arris W121 User Manual
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Contents
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Table of Contents
Table of Contents
Chapter 1: Get Started
In the Box
Hardware Diagram
LED Behavior
Mobile App Help
Chapter 2: Set up Your Surfboard Max Home Network
Get the ARRIS Surfboard Central Mobile App
Launch the ARRIS Surfboard Central Mobile App
Create Your Surfboard Account
Set up Your Surfboard Max Router
Get Your Surfboard Max Router Online
Name Your Home Network and Set a Password
Add Devices to Home Network
Chapter 3: Adding a Surfboard Max Satellite
Set up Your Surfboard Max Satellite
Get Your Surfboard Max Satellite Online
Chapter 4: Surfboard Central Mobile App Features
Home
Max Router and Satellite Details
Online and Offline Device Details
Edit Name for Max and Devices
Adjust LED Brightness Level
Restart Max
Network
Setup and Manage Guest Network
Network Settings
Speed Test
Parental Control
Enable Parental Control
Work with User Profiles
Add Devices to User Profile
Add Time Schedule to User Profile
Pause Internet Access
Remove a User Profile, Rule, or Device Association
Side Menu
Speed Test
Add Another Max
Get Alexa Skills
Help
About
Settings
Appendix A: ARRIS Safety, Environment, Regulatory, Software License, Privacy, and Warranty Information
Safety and Regulatory Information
Caring for the Environment by Recycling Your ARRIS Equipment
FCC Statements
Industry Canada (IC) Statement
Avis D'industrie Canada (IC)
Wireless LAN Information
Open Source Software Information
Software License
Privacy Notice
Warranty Information
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Quick Links
1
Hardware Diagram
2
Led Behavior
3
Chapter 2: Set up Your Surfboard Max Home Network
4
Set up Your Surfboard Max Router
5
Get Your Surfboard Max Router Online
6
Chapter 3: Adding a Surfboard Max Satellite
7
Network Settings
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SURFboard mAX
Models: W21/W121
User Guide, Standard Revision x.1
P/N 365-095-35704
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Summarization of Contents
Getting Started with SURFboard mAX
Package Contents
Lists the physical items included in the product package.
Hardware Diagram
Illustrates the ports and buttons on the mAX unit.
LED Behavior
Explains the meaning of different LED indicator lights on the device.
Mobile App Assistance
Provides guidance on using the SURFboard Central mobile app for assistance.
Setting Up Your SURFboard mAX Home Network
App Installation and Account Setup
Steps to install the app and register a user account.
Router Configuration and Internet Connection
Guides through router setup, network naming, and internet connectivity.
Adding Devices to Your Network
Instructions for connecting devices to the new Wi-Fi network.
Expanding Your Network with a SURFboard mAX Satellite
Satellite Setup and Online Connection
Steps for installing and connecting an additional satellite to extend Wi-Fi coverage.
SURFboard Central Mobile App Features
Home Screen and Device Details
Navigating the app's home screen to view device status and details.
Online and Offline Device Management
View and manage connected and disconnected devices on the network.
Network Settings and Guest Access
Manage Wi-Fi settings, guest networks, and IP configurations.
Parental Control Configuration
Set up user profiles, device restrictions, and time schedules for parental controls.
Side Menu Functions
Access features like Speed Test, Alexa Skills, Help, About, and Settings via the side menu.
Appendix: Safety, Legal, and Support Information
Safety, Regulatory, and Environmental Guidelines
Device safety, compliance, and environmental responsibility information.
FCC, IC, and Wireless LAN Compliance
Regulatory compliance statements for radio frequency and wireless operations.
Software License and Privacy Policy
Legal terms for software use and ARRIs's data privacy policy.
Warranty Information
Outlines the terms and conditions of the product warranty.
Technical Support and Contact Details
Information on how to obtain technical assistance and support.
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