Related Manuals for Arris W21
Summarization of Contents
Chapter 1: Get Started
Hardware Diagram
Details the ports and buttons on the underside of the mAX unit, explaining their functions.
LED Behavior
Explains the meaning of different LED states and their corresponding actions for the mAX router.
Mobile App Help
Provides information on accessing in-app help, FAQs, ARRIS support, and live chat.
Chapter 2: Set Up Your SURFboard mAX Home Network
Get the ARRIS SURFboard Central Mobile App
Instructions for downloading the ARRIS SURFboard Central mobile app from app stores.
Launch the ARRIS SURFboard Central Mobile App
Steps to open the installed ARRIS SURFboard Central mobile app on your device.
Create Your SURFboard Account
Guide to creating a new ARRIS account or signing in to an existing one for device setup.
Set Up Your SURFboard mAX Router
Configures the SURFboard mAX router, including network optimization and connection type selection.
Get Your SURFboard mAX Router Online
Connects the SURFboard mAX router to the internet and performs initial firmware checks.
Name Your Home Network and Set a Password
Customizes the Wi-Fi network name (SSID) and sets a secure password for your home network.
Add Devices to Home Network
Guides on connecting various devices to your new SURFboard mAX Wi-Fi network.
Chapter 3: Adding a SURFboard mAX Satellite
Set Up Your SURFboard mAX Satellite
Steps to add an additional SURFboard mAX satellite to extend Wi-Fi coverage.
Get Your SURFboard mAX Satellite Online
Connects the SURFboard mAX satellite to your network and performs setup.
Chapter 4: SURFboard Central Mobile App Features
Home Screen Overview
Overview of the Home screen displaying router/satellite status and connected devices.
Network Management and Settings
Manage network settings, including Guest network, IP configurations, and speed tests.
Parental Control Configuration
Set up and manage parental controls, user profiles, and internet access schedules for devices.
Side Menu Options
Access app features like Alexa Skills, Help, About, and Account Settings via the side menu.
Appendix A: ARRIS Safety, Environment, Regulatory, Software License, Privacy, and Warranty Information
Safety and Regulatory Information
Provides essential safety instructions and regulatory compliance guidelines for device operation.
Environmental Recycling Guidelines
Guidance on environmentally responsible disposal and recycling of ARRIS equipment.
FCC Compliance Statements
Details FCC compliance, interference statements, and radiation exposure information.
Industry Canada Compliance
Information regarding Industry Canada compliance, interference, and radiation exposure.
Wireless LAN Information
Explains wireless network technologies and restrictions on wireless device usage.
Open Source Software Details
Information on obtaining source code and details about open source licenses used.
Software License Agreement
Outlines the terms and conditions for using the software provided with the ARRIS product.
Privacy Policy Overview
Details ARRIS's policies on collecting, using, and protecting user personal information.
Product Warranty Information
Explains the warranty terms for the product, including retail and service provider arrangements.
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