Advertisement
WHAT TO DO IF
Question
Unpleasant taste.
Little or no creamy top.
Coffee not hot enough.
Cups not filled equally.
The espresso either flows too
slowly or not at all.
The espresso flows too quickly.
Coffee grounds in the cup.
You cannot froth the milk.
The coffee flows over the sides
of the filter holder
The pipe leaks.
Water around the base of the appliance
Pump abnormally noisy.
Vibrations.
The appliance is not working at all.
Answer
Coffee : stale ? acidic ? > try a new batch.
Water : there could be too much chloride in the water ? use Brita
cartridge or bottled spring water.
After descale : you may need to rinse the machine again (
the steam pipe and
1
tank through filter holder).
/
2
Coffee quality : stale ? too coarse ? > try a new batch.
Coffee quantity : not enough ? > increase the amount and tamp it down
lightly.
Wait for the "Machine ready" light to come on before preparing coffee.
Preheat the cups and filter-holder.
The ground coffee needs to be spread more evenly in the filter.
Clean the filter holder.
Coffee : too much ? too fine ? too tamped ? > change.
Appliance blocked with limescale > descale.
Filters or extractor head clogged > see "cleaning".
Check the flexible tube is inside the water tank.
Coffee too coarse ? Change brand of coffee.
If you use E.S.E pods, we recommend doing only 1 cup at a time.
Rinse the filter holder under running water.
Pipe : blocked ? clogged with limescale ? > see "de-scaling".
Use only full fat milk
Reduce the amount of ground coffee you use and tighten the filter holder.
The coffee pod has been incorrectly positioned.
Clean the extractor head and the rim of the filter.
Turn the selector back to
Empty the drip tray regularly.
The water tank may be empty.
Ensure the power cord is correctly placed in the special slot underneath
the machine.
Check the connections.
The safety system may have been triggered. Wait 30 minutes before
switching your coffee maker back on.
.
1
tank through
/
2
Advertisement
