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SERVICE MANUAL
SECURITY FUNCTION
367/287/227
This Service Manual (Ver. 1.02) describes
bizhub 367/bizhub 287/bizhub 227/bizhub 136DN/bizhub 128DN/
bizhub 122DN/ineo 367/ineo 287/ineo 227/Sindoh N502/
Sindoh N501/Sindoh N500/Sindoh MF3091/Sindoh MF2101/
Sindoh MF2041/Sindoh N512/Sindoh N511/Sindoh N510/
Sindoh N517/Sindoh N516/Sindoh N515
(Version: G00-27)
2016. 3
Ver. 1.02
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Table of Contents
Related Manuals for Konica Minolta ineo 367
Summarization of Contents
Overview and ISO Compliance
ISO15408 Standard Compliance
Machine's security compliance with ISO/IEC15408 and U.S. Government Profile.
Machine Installation and Initial Setup
Unpacking and Initial Setup Steps
Procedures for unpacking and setting up the machine before enabling Enhanced Security Mode.
Machine Removal and Protective Material Removal
Instructions for safely removing the machine and all protective materials.
Core Installation Procedures
Component Installation
Instructions for installing the toner cartridge, hard disk, and accessory parts.
Power Connection and Initial Start
Steps for connecting the power cord, starting the machine, and making initial settings.
Installation Checks and Network Configuration
Non-Image Area Erase Check
Procedure for checking the non-image area for proper operation and alignment.
Network Setup and Restart
Instructions for connecting the network cable, configuring settings, and restarting the machine.
Option Adjustments and Panel Setup
Option Adjustment and Labeling
Guidance on adjusting options and applying paper size labels.
User Guide Holder and Panel Sheet Installation
Steps for installing the user guide holder and affixing the panel sheet.
Hardware Verification and Security Settings
Hardware Part Verification
Verifies the part numbers of the MFP and eMMC boards for correct hardware.
Secured Start and Custom Function Settings
Setting up secured start and importing custom function patterns for enhanced security.
Operation Control Precautions
Service Engineer Responsibilities
Specifies requirements and conduct for service engineers to ensure security and proper operation.
Service Mode Data Protection
Emphasizes secure management of the CE password for Service Mode access.
Machine Maintenance and Option Usage
Precautions for maintenance, including firmware checks and option usage with Enhanced Security Mode.
Firmware Version and Service Mode Access
Firmware Version Checking
Explains how to check the firmware version for security authentication.
Service Mode Access Method
Step-by-step guide on how to navigate and access the Service Mode.
Service Mode Operation Details
Service Mode Screen and Access Lock
Details on password entry, access lock counts, and exiting Service Mode safely.
Service Mode Screen Overview
Illustrates the main Service Mode screen and its layout for navigation.
Service Mode Access Lock Management
Access Lock Release Procedure
Detailed steps to release the Service Mode access lock state and reset illegal access counts.
Enhancing Security Functionality
Details of Security Settings
Lists and describes specific settings related to enhancing the machine's security features.
Security Enhancing Procedures
Making and Checking Service Settings
Details on making and verifying service settings like CE Authentication and CE Password for security.
Making and Checking Service Settings (Continued)
Functions Affected by Enhanced Security Mode
Lists functions whose settings are modified when Enhanced Security Mode is enabled.
Functions Affected by Enhanced Security Mode (Continued)
Functions Affected by Enhanced Security Mode (Continued)
Details specific functions and their default/enhanced settings for security.
Functions Affected by Enhanced Security Mode (Continued)
Functions Affected by Enhanced Security Mode (Continued)
Details specific functions and their default/enhanced settings for security.
Functions Affected by Enhanced Security Mode (Continued)
Functions Affected by Enhanced Security Mode (Continued)
Details specific functions and their default/enhanced settings for security.
Administrator Responsibilities for Security
Administrator Security Settings and Tasks
Lists settings and tasks the administrator must perform for security enhancement.
Functions Disabled by Enhanced Security Mode
List of Disabled Functions
Identifies functions that are disabled when Enhanced Security Mode is set to ON.
Functions Disabled by Enhanced Security Mode (Continued)
Functions Disabled by Enhanced Security Mode (Continued)
Lists functions that are disabled when Enhanced Security Mode is set to ON.
Functions Changed by Enhanced Security Mode
Impact of Enhanced Security Mode on Functions
Details how Enhanced Security Mode alters specific function settings.
Functions Changed by Enhanced Security Mode (Continued)
Functions Changed by Enhanced Security Mode (Continued)
Details how Enhanced Security Mode alters specific function settings.
Functions Changed by Enhanced Security Mode (Continued)
Functions Changed by Enhanced Security Mode (Continued)
Details how Enhanced Security Mode alters specific function settings.
Service Mode Functions Overview
Firmware Version Checking
Explains how to check the firmware version for security authentication.
Checking Firmware Version Number
Procedure to check the MFP Card and MFP Controller BOOT Program versions.
CE Authentication Functionality
Setting CE Authentication Function
Steps to enable and configure the CE Authentication feature for service access.
Administrator Password Management
Setting Administrator Password
Procedure for setting or changing the administrator password for security.
CE Password Management
Setting CE Password
Detailed steps to set or change the CE password for Service Mode access.
CE Password Management (Continued)
Setting CE Password (Continued)
Instructions on entering the current and new CE password for security.
CE Password Management (Continued)
Setting CE Password (Continued)
Notes on password rules, strength, and validation for CE password security.
CE Password Management (Continued)
Setting CE Password (Continued)
Details on re-typing the new CE password and character limitations for security.
Initialization and Data Clearing
Initialize Method
Step-by-step guide on how to perform initialization using the "Clear All Data" function.
Items Cleared by Clear All Data
Lists items that are cleared or reset when using the "Clear All Data" function.
Items Cleared by Clear All Data (Continued)
Items Cleared by Clear All Data (Continued)
Lists items cleared by "Clear All Data," including network settings and SSL certificates.
Items Cleared by Clear Individual Data
Items Cleared by Clear Individual Data
Details data cleared when clearing individual network settings.
Initialize Method (Continued)
Initialize Method (Continued)
Step-by-step guide on how to perform initialization using the "Clear All Data" function.
HDD Format Operation
Items Cleared by HDD Format
Lists data that is cleared or reset upon performing an HDD format.
Items Cleared by HDD Format (Continued)
Items Cleared by HDD Format (Continued)
Lists data cleared by HDD format, including user registration and secure print data.
Items Cleared by HDD Format (Continued)
Items Cleared by HDD Format (Continued)
Lists image data, destination data, and backup data cleared by HDD format.
HDD Format Execution Procedure
HDD Format Execution Procedure
Step-by-step guide on how to execute the HDD format function for data erasure.
HDD Installation Setting
HDD Installation Setting Procedure
Procedure to change the HDD installation setting from Installed to Not Installed or vice versa.
Operation Ban Release Time Setting
Operation Ban Release Time Setting Procedure
Steps to set the duration for releasing the access lock state in Service Mode.
Administrator Unlocking Function
Administrator Unlocking Function Procedure
Procedure to unlock the Administrator authentication access state when locked out.
Overwrite All Data Function
Overwrite All Data Procedure
Steps to initiate the Overwrite All Data function for secure data erasure.
Items to be Cleared by Overwrite All Data
Lists all data items that are cleared when the Overwrite All Data function is executed.
Items to be Cleared by Overwrite All Data (Continued)
Items to be Cleared by Overwrite All Data (Continued)
Lists specific data cleared by Overwrite All Data, including network settings and SSL certificates.
Firmware Rewriting Overview
Firmware Rewriting Outline
Provides a summary of the firmware update process via USB or network.
USB Memory for Firmware Updates
Details requirements and precautions for using USB memory for firmware updates.
USB Memory for Firmware Updates (Continued)
Preparation for USB Firmware Update
Outlines the necessary preparation steps for USB memory before firmware update.
Firmware Update Procedure
Step-by-step instructions for performing the firmware update using USB memory.
Firmware Update Procedure (Continued)
Firmware Update Procedure (Continued)
Details on selecting firmware items and language for the update.
Firmware Update Procedure (Continued)
Firmware Update Procedure (Continued)
Steps for confirming the download completion and finalizing the firmware update.
Troubleshooting Firmware Data Transfer
Troubleshooting steps to take if the firmware data transfer fails.
Entering Machine Type Information
Entering Machine Type Information
Procedure to enter machine type information, especially after replacing the MFP board.
Entering Machine Type Information (Continued)
Entering Machine Type Information (Continued)
Steps to input machine and type information using the serial number.
FAX Function Installation and Setup
FAX Kit Installation and Setup Procedure
Detailed steps for installing and setting up the optional FAX kit.
FAX Kit Installation and Setup Procedure (Continued)
FAX Kit Install Procedure
Step-by-step guide for physically installing the FAX kit into the machine.
Ferrite Core Installation
Instructions for attaching the ferrite core to the modular cable for the FAX kit.
Modular Cable Connection
Steps for connecting the modular cable to the LINE port and Fax kit.
Affixing FAX Labels
Instructions for applying labels related to the FAX function.
FAX Setting Procedure
FAX Setting Procedure
Procedure for configuring the FAX settings, including country code and parameters.
FAX Setting Procedure (Continued)
FAX Setting Procedure (Continued)
Details on setting country codes and other FAX parameters.
Dial Transfer Caution
Dial Transfer Caution
Advice on a potential issue with dial transfer and a solution.
Dial Transfer Caution (Continued)
Dial Transfer Caution (Continued)
Instructions to turn OFF the Dial Tone Detection function to avoid dial transfer issues.
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