McAfee EPOLICY ORCHESTRATOR 4.5 Product Manual page 297

Index
System Tree organization (continued)
network bandwidth 106
operating systems 107
planning considerations 105
text files, importing systems and groups
using subgroups 125
System Tree sorting
default settings 112
enabling 121, 122
IP address 111
on agent-server communication
ordering subgroups 112
server and system settings 29,
sort systems once 111
tag-based criteria 111
System Tree synchronization
Active Directory integration
NT domain integration 108
scheduling 127
to Active Directory structure
systems
adding to System Tree 20
assigning policies to 160, 161
pasting policy assignments to
policy enforcement for a product
properties 91
sorting into groups 122
viewing policy assignment 155
T
tables and charts
exported as reports 214
report formats 214
Tag Builder wizard 113
Tag Catalog 113
tag-based sorting criteria 107, 111
tags
applying 115, 116
creating with Tag Builder wizard
criteria-based 107, 110
criteria-based sorting 121
defined 107
excluding systems from automatic tagging
group sorting criteria 107
manual application of 115
permissions for 107
types 107
without criteria 107
working with 113
Test Sort action 110
Threat Event Log
about 212
working with 213
throttling, See notifications
ticketed issues
about 271
assignment to users 271
creating 263
how comments are handled
how they are closed 271
how they are reopened 272
how they are synchronized
synchronizing 276
synchronizing on a schedule
McAfee ePolicy Orchestrator 4.5 Product Guide
119
111
111
108
123
163
162
113
114
271
272
277
ticketing servers
about sample mappings 273
BMC Remedy Action Request System versions 6.3 and 7.0
configuring DNS for Service Desk 4.5
considerations when deleting
Hewlett-Packard Openview Service Desk versions 4.5 and 5.1
installing extensions for 278,
installing extensions for Remedy
installing extensions for Service Desk
integration with 272
mapping 281, 282
mapping issues to tickets 282
mapping tickets back to issue status
registering 281
required fields for mapping
sample mapping for Remedy
sample mappings for Service Desk
upgrading 284
ticketing systems
BMC Remedy Action Request System
Hewlett-Packard Openview Service Desk
tickets
about 263, 271
adding to issues 276
associations with issues (See ticketed issues)
creating 263, 271
how comments are handled
how they are closed 271
how they are reopened 272
how they are synchronized
server integrations for 272
synchronizing 276
synchronizing on a schedule
troubleshooting
agent activity logs 101
product deployment 173
upgrading agents by group
verifying properties of agent and products
U
UNC share repositories
about 132
creating and configuring 141
editing 144
enabling folder sharing 144
uninstallation
agent, from UNIX systems 100
UNIX
agent installation folder 78
agent package file name 69
converting from managed to unmanaged mode
converting from unmanaged to managed mode
installing the agent on 69
uninstalling the agent from
unmanaged mode
convert to managed mode in Windows
convert to managed mode on UNIX
unmanaged products
enabling agent on 76
unmanaged repositories 132
updater mode
convert to managed mode in Windows
convert to managed mode on UNIX
updates
agent installation packages
272
281
273
280
279
278
283
273
275
273
263
263
271
271
272
277
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89
77
77
100
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77
76
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82
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