Agent Activity Logs; Viewing The Agent Activity Log - McAfee EPOLICY ORCHESTRATOR 4.5 Product Manual

Distributing Agents to Manage Systems

Agent Activity Logs

4 From the Actions drop-down menu, select Directory Management, then select Delete
from the submenu.
Agent Activity Logs
The agent log files are useful for determining agent status or for troubleshooting. Two log files
record agent activity and are located in the agent installation folders on the managed system.
Agent activity log
This log file records agent activity related to things such as policy enforcement, agent-server
communication, and event forwarding. You can define a size limit of this log file. On the Logging
tab of the McAfee Agent policy pages, you can configure the level of agent activity that is
recorded.
The agent activity log is an XML file named agent_<system>.xml, where <system> is the
NetBIOS name of the system where the agent is installed.
Detailed agent activity log
In addition to the information stored in the agent activity log, the detailed activity log contains
troubleshooting messages. This file has a 1 MB default size limit. When this log file reaches 1
MB, a backup copy is made (agent_<system>_backup.log).
On Windows systems, the detailed agent activity log is named agent_<system>.log file, where
<system> is the NetBIOS name of the system on which the agent is installed.
On UNIX-based systems, the detailed log files are found in the folder
and they are named

Viewing the agent activity log

Use these tasks to view the agent activity log. This log file records an agent's activity. The
amount of detail depends on the policy settings you select on the Logging tab of the McAfee
Agent policy pages.
These log files can be viewed from the managed system or from the ePO interface.
Tasks
Viewing the agent activity log from the managed system
Viewing the agent activity log from the ePO server
Viewing the agent activity log from the managed system
Use this task to view the agent activity log from the system where the agent is installed.
Task
NOTE: The agent icon is available in the system tray only if the Show McAfee system tray
icon (Windows only) option is selected on the General tab of the McAfee Agent policy pages.
If it is not visible, select this option and apply it. When you finish viewing the log file content,
you can hide the icon again by deselecting the option and applying the change.
McAfee ePolicy Orchestrator 4.5 Product Guide
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