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Opengear IM4200 User Manual
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Contents
Table of Contents
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Table of Contents
Table of Contents
This Manual
Installation
Models
IM4208-2, IM4216-2, IM4232-2, IM4248-2 and IM4216-34 Kit Components
IM4004-5 Kit Components
CM4116, CM4132 and CM4148 Kit Components
CM4008 Kit Components
CM4001 and SD4002 Kit Components
SD4001 Kit Components
ACM5000 Kit Components
ACM5500 Kit Components
Power Connection
IM4216-34-DAC, IM4208-2-DAC, IM4216-2-DAC, IM4232-2-DAC and IM4248-2-DAC Power
CM4116-SAC, CM4132-SAC and CM4148-SAC Power
IM4004-5 and CM4008 Power
CM4001/ SD4002 and SD4001 Power
Acm500X, Acm500X-2, Acm500X-M/W/I/G and Acm500X-SDC Power
ACM5508-2-M, ACM5508-2-I, ACM5504-5-G-I, ACM5504-5-GV-I and ACM5504-2-P Power
IM4216-34-DDC, IM4208-2-DDC, IM4216-2-DDC, IM4232-2-DDC and IM4248-2-DDC Power
Network Connection
Serial Port Connection
Opengear Classic RJ45 Pinout (Option -X0)
Cisco Rolled (Cyclades) RJ45 Pinout (Option -X1)
Cisco RJ45 Pinout (Option -X2)
USB Port Connection
Fitting Cellular SIM and Antennas
ACM5004-G/G-I and ACM5504-5-G-I SIM
ACM5004-G/G-I/GV and ACM5504-5-G-I Antenna
Im42Xx-2-DAC-X2-G and Im42Xx-2-DAC-X0-G
External USB Cellular Modems
Digital I/O and Environmental Sensors
System Configuration
Management Console Connection
Connected Computer Set up
Browser Connection
Administrator Password
Set up New Administrator
Network IP Address
Ipv6 Configuration
Dynamic DNS (DDNS) Configuration
System Firewall - Service Access
Communications Software
SDT Connector
Putty
Sshterm
Management Network Configuration
Enable the Management LAN
Configure the DHCP Server
Select Failover or Broadband Oob
Aggregating the Network Ports
Wireless LAN
Static Routes
Configure Serial Ports
Common Settings
Console Server Mode
SDT Mode
Device (RPC, UPS, EMD) Mode
Terminal Server Mode
Serial Bridging Mode
Syslog
NMEA Streaming
Serial Port, Host, Device & User Configuration
Add/ Edit Users
Set up New Group
Set up New Users
Authentication
Network Hosts
Trusted Networks
Serial Port Cascading
Automatically Generate and Upload SSH Keys
Manually Generate and Upload SSH Keys
Configure the Slaves and Their Serial Ports
Managing the Slaves
Serial Port Redirection (Portshare)
Managed Devices
Ipsec VPN
Enable the VPN Gateway
Openvpn
Enable the Openvpn
Configure as Server or Client
Windows Openvpn Client and Server Set up
Pptp Vpn
Enable the PPTP VPN Server
Add a PPTP User
Set up a Remote PPTP Client
Call Home
Set up Call Home Candidate
Accept Call Home Candidate as Managed Console Server on CMS
Calling Home to a Generic Central SSH Server
FIREWALL, FAILOVER & Oob ACCESS
Dialup Modem Connection
Oob Dial-In Access
Configure Dial-In PPP
Using SDT Connector Client
Set up Windows XP/ 2003/Vista/7 Client
Set up Earlier Windows Clients
Set up Linux Clients
Dial-Out Access
Always-On Dial-Out
Failover Dial-Out
Oob Broadband Ethernet Access
Broadband Ethernet Failover
Cellular Modem Connection
Connect to the GSM HSUPA/UMTS Carrier Network
Connect to the CDMA EV-DO Carrier Network
Verify Cellular Connection
Cellular Operation
Oob Access Set up
Cellular Failover Setup
Cellular Routing
Cellular CSD Dial-In Setup
Firewall & Forwarding
Configuring Network Forwarding and IP Masquerading
Configuring Client Devices
Port / Protocol Forwarding
Firewall Rules
Ssh Tunnels & Sdt Connector
Configuring for SSH Tunneling to Hosts
SDT Connector Client Configuration
SDT Connector Client Installation
Configuring a New Gateway in the SDT Connector Client
Auto-Configure SDT Connector Client with the User's Access Privileges
Make an SDT Connection through the Gateway to a Host
Manually Adding Hosts to the SDT Connector Gateway
Manually Adding New Services to the New Hosts
Adding a Client Program to be Started for the New Service
Dial in Configuration
SDT Connector to Management Console
SDT Connector - Telnet or SSH Connect to Serially Attached Devices
Using SDT Connector for Out-Of-Band Connection to the Gateway
Importing (and Exporting) Preferences
SDT Connector Public Key Authentication
Setting up SDT for Remote Desktop Access
Enable Remote Desktop on the Target Windows Computer to be Accessed
Configure the Remote Desktop Connection Client
SDT SSH Tunnel for VNC
Install and Configure the VNC Server on the Computer to be Accessed
Install, Configure and Connect the VNC Viewer
Using SDT to IP Connect to Hosts that Are Serially Attached to the Gateway
Establish a PPP Connection between the Host COM Port and Console Server
Set up SDT Serial Ports on Console Server
Set up SDT Connector to Ssh Port Forward over the Console Server Serial Port
SSH Tunneling Using Other SSH Clients (E.g. Putty)
Alerts, Automated Response and Logging
Configure Auto-Response
Check Conditions
Environmental
Alarms and Digital Inputs
UPS / Power Supply
UPS Status
Serial Login/Logout
ICMP Ping
Cellular Data
Custom Check
SMS Command
Trigger Actions
Send Email
Send SMS
Perform RPC Action
Run Custom Script
Send SNMP Trap
Send Nagios Event
Resolve Actions
Configure SMTP, SMS, SNMP And/Or Nagios Service for Alert Notifications
Send Email Alerts
Send SMS Alerts
Send SNMP Trap Alerts
Send Nagios Event Alerts
Logging
Log Storage
Serial Port Logging
Network TCP and UDP Port Logging
Auto-Response Event Logging
Power Device Logging
Power, Environment & Digital I/O
Remote Power Control (RPC)
RPC Connection
RPC Access Privileges and Alerts
User Power Management
RPC Status
Uninterruptible Power Supply Control (UPS)
Managed UPS Connections
Remote UPS Management
Controlling UPS Powered Computers
UPS Alerts
UPS Status
Overview of Network UPS Tools (NUT)
Environmental Monitoring
Connecting the EMD and Its Sensors
Connecting Sensors to ACM5000 and Acm5500S
Adding Emds and Configuring the Sensors
Environmental Alerts
Environmental Status
Digital I/O Ports
Digital I/O Output Configuration
Digital I/O Input Configuration
High Voltage Outputs
Authentication
Authentication Configuration
Local Authentication
TACACS Authentication
RADIUS Authentication
LDAP Authentication
RADIUS/TACACS User Configuration
Group Support with Remote Authentication
Remote Groups with RADIUS Authentication
Remote Groups with LDAP Authentication
Idle Timeout
Kerberos Authentication
Authentication Testing
PAM (Pluggable Authentication Modules)
SSL Certificate
Nagios Integration
Nagios Overview
Central Management and Setting up SDT for Nagios
Set up Central Nagios Server
Set up Distributed Opengear Console Servers
Set up SDT for Nagios on the Central Nagios Server
Set up the Clients
Configuring Nagios Distributed Monitoring
Enable Nagios on the Console Server
Enable NRPE Monitoring
Enable NSCA Monitoring
Configure Selected Serial Ports for Nagios Monitoring
Configure Selected Network Hosts for Nagios Monitoring
Configure the Upstream Nagios Monitoring Host
Advanced Distributed Monitoring Configuration
Sample Nagios Configuration
Basic Nagios Plug-Ins
Additional Plug-Ins
Number of Supported Devices
Distributed Monitoring Usage Scenarios
System Management
System Administration and Reset
Upgrade Firmware
Configure Date and Time
Configuration Backup
Delayed Configuration Commit
FIPS Mode
Status Reports
Port Access and Active Users
Statistics
Support Reports
Syslog
Dashboard
Configuring the Dashboard
Creating Custom Widgets for the Dashboard
Management
Device Management
Port and Host Logs
Terminal Connection
Web Terminal
SDT Connector Access
Power Management
Configuration from the Command Line
Accessing Config from the Command Line
Serial Port Configuration
Adding and Removing Users
Adding and Removing User Groups
Authentication
Network Hosts
Trusted Networks
Cascaded Ports
UPS Connections
RPC Connections
Environmental
Managed Devices
Port Log
Alerts
Smtp & Sms
Snmp
Administration
IP Settings
Date & Time Settings
Dial-In Settings
DHCP Server
Services
Nagios
Advanced Configuration
Custom Scripting
Custom Script to Run When Booting
Running Custom Scripts When Alerts Are Triggered
Example Script - Power Cycling on Pattern Match
Example Script - Multiple Email Notifications on each Alert
Deleting Configuration Values from the CLI
Power Cycle any Device Upon a Ping Request Failure
Running Custom Scripts When a Configurator Is Invoked
Backing-Up the Configuration and Restoring Using a Local USB Stick
Backing-Up the Configuration Off-Box
Advanced Portmanager
Portmanager Commands
External Scripts and Alerts
Raw Access to Serial Ports
Access to Serial Ports
Accessing the Console/Modem Port
IP- Filtering
SNMP Status Reporting
Retrieving Status Information Using SNMP
Check Firewall Rules
Enable SNMP Service
Etc/Config/Snmpd.conf
Adding Multiple Remote SNMP Managers
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Im4208-2, Im4216-2, Im4232-2, Im4248-2 and Im4216-34 Kit Components
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User Manual
ACM5000 & ACM5500 RIM Gateways
IM4000 & IM4200 DCIM Managers
CM4000 DCIM Console Servers
SD4000 Secure Device Server
Rev: 4.5
th
April 16
2012
1
Advanced Console Server & RIM Gateway User Manual
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Summarization of Contents
Safety Precautions
FCC Warning Statement
Device compliance with Part 15 of FCC rules regarding interference and operation.
Chapter 1: Introduction
Manual Conventions
Explains the different fonts and typefaces used in the manual for specific actions and notes.
Chapter 2: Installation
2.1 Models Overview
Details various console server families and models with their port and wireless configurations.
2.2 Power Connection
Describes power connection methods for different console server models.
2.3 Network Connection
Explains how to connect the console server to the network via RJ45 LAN ports.
2.4 Serial Port Connection
Details serial port configurations, pinouts, and connector types for various models.
2.5 USB Port Connection
Covers the use and types of external USB ports available on console server models.
2.6 Fitting Cellular SIM and Antennas
Provides instructions for installing SIM cards and attaching antennas for cellular models.
2.7 Digital I/O and Environmental Sensors
Explains the connection and configuration of digital I/O and environmental sensors.
Chapter 3: Initial System Configuration
3.1 Management Console Connection
Guides on connecting to the console server's Management Console via browser.
3.2 Administrator Password
Details the importance and procedure for changing the default administrator password.
3.3 Network IP Address
Instructions for configuring the console server's IP address via DHCP or Static.
3.4 System Firewall - Service Access
Specifies which access protocols and services are enabled for the console server.
3.5 Communications Software
Describes recommended communication tools like SDT Connector, PuTTY, and SSHTerm.
3.6 Management Network Configuration
Covers configuration of additional network ports for management, failover, or out-of-band access.
Chapter 4: Serial Port, Device and User Configuration
4.1 Configure Serial Ports
Details serial port configuration, common settings, and operating modes.
4.2 Add/ Edit Users
Provides instructions for setting up, editing, and defining access permissions for users.
4.3 Authentication
Covers authentication configuration options for console server access.
4.4 Network Hosts
Details how to identify and specify TCP/UDP ports for controlling network-attached hosts.
4.5 Trusted Networks
Allows nomination of specific IP addresses for trusted user access to console server serial ports.
4.6 Serial Port Cascading
Explains clustering distributed console servers for centralized management of serial ports.
4.7 Serial Port Redirection (PortShare)
Describes Opengear's PortShare software for accessing remote serial ports.
4.8 Managed Devices
Presents a consolidated view of connections to devices accessed through the console server.
Chapter 5: Firewall, Failover and Out of Band
5.1 Dialup Modem Connection
Enables dial-in or dial-out access by ensuring a modem is attached to the console server.
5.2 OoB Dial-In Access
Configures dial-in PPP access for modems, awaiting incoming connections from remote sites.
5.3 Dial-Out Access
Sets up the internal or external modem for dial-out connections, either always-on or in failover mode.
5.4 OoB Broadband Ethernet Access
Configures a second Ethernet port for alternate out-of-band broadband access.
5.5 Broadband Ethernet Failover
Configures the second Ethernet port for failover to ensure transparent high availability.
5.6 Cellular Modem Connection
Sets up internal or external cellular modems to connect to the carrier network.
5.7 Cellular Operation
Configures cellular modem for failover, OoB, router, or circuit switched data (CSD) modes.
5.8 Firewall & Forwarding
Covers basic routing, NAT, packet filtering, and port forwarding support on network interfaces.
Chapter 6: Secure SSH Tunneling & SDT Connector
6.1 Configuring for SSH Tunneling to Hosts
Sets up SSH tunneled access to network attached hosts and permitted services.
6.2 SDT Connector Client Configuration
Details installation and configuration of the SDT Connector client for secure access.
6.3 SDT Connector to Management Console
Configures SDT Connector for browser access to the Management Console and command line.
6.4 SDT Connector - Telnet or SSH Connect to Serially Attached Devices
Uses SDT Connector to access devices connected to console server serial ports.
6.5 Using SDT Connector for Out-of-Band Connection
Sets up SDT Connector for out-of-band (OoB) access to the gateway.
6.6 Importing (and Exporting) Preferences
Enables distribution of pre-configured client configuration files via export/import facility.
6.7 SDT Connector Public Key Authentication
Authenticates against SSH gateway using SSH key pairs instead of passwords.
6.8 Setting up SDT for Remote Desktop Access
Enables secure Remote Desktop connections via SSH tunneling.
6.9 SDT SSH Tunnel for VNC
Provides secure access and control of computers using VNC via SSH tunneling.
6.10 Using SDT to IP Connect to Hosts Serially Attached to Gateway
Uses IP protocols like RDP, VNC, HTTP to connect to serially attached host devices.
6.11 SSH Tunneling using Other SSH Clients (e.g. PuTTY)
Establishes secure SSH connections using alternative SSH client programs.
Chapter 7: Alerts and Logging
7.1 Configure Auto-Response
Sets up automated responses to trigger conditions, including actions and delays.
7.2 Check Conditions
Defines conditions like environmental, UPS, ICMP ping, or alarms to trigger auto-response.
7.3 Trigger Actions
Specifies sequences of actions like sending emails or running scripts upon trigger events.
7.4 Resolve Actions
Defines actions to be performed automatically when a trigger condition has been resolved.
7.5 Configure SMTP, SMS, SNMP and/or Nagios Service for Alert Notifications
Configures services to send remote alerts via email, SMS, SNMP, or Nagios.
7.6 Logging
Covers log records for auto-response events, access, communications, and system activity.
Chapter 8: Power, Environmental & Digital I/O
8.1 Remote Power Control (RPC)
Manages Remote Power Control devices like PDUs and IPMI devices, including power cycling.
8.2 Uninterruptible Power Supply Control (UPS)
Configures and manages locally and remotely connected UPS hardware using Network UPS Tools.
8.3 Environmental Monitoring
Monitors operating environment using EMDs and sensors, with configurable alerts.
8.4 Digital I/O Ports
Configures digital interface ports as inputs or outputs for monitoring and control.
Chapter 9: Authentication
9.1 Authentication Configuration
Establishes remote AAA authentication for connections using LDAP, RADIUS, TACACS+, Kerberos.
9.2 PAM (Pluggable Authentication Modules)
Supports two-factor authentication using PAM modules like RADIUS, TACACS+, and LDAP.
9.3 SSL Certificate
Details generating and installing a unique SSL certificate for secure HTTPS console access.
Chapter 10: Nagios Integration
10.1 Nagios Overview
Provides a background on Nagios as an open source network monitoring system.
10.2 Central Management and Setting up SDT for Nagios
Outlines the setup for central Nagios management with distributed console servers and SDT.
10.3 Configuring Nagios Distributed Monitoring
Steps to activate console server monitoring and establish paths to the central Nagios server.
10.4 Advanced Distributed Monitoring Configuration
Details sample Nagios configurations, basic plug-ins, and usage scenarios.
Chapter 11: System Management
11.1 System Administration and Reset
Procedures for rebooting or resetting the gateway to default settings.
11.2 Upgrade Firmware
Guides on checking current firmware and downloading and uploading new firmware images.
11.3 Configure Date and Time
Instructions for setting the local date, time, and synchronizing with NTP servers.
11.4 Configuration Backup
Recommends backing up console server configuration before significant changes or upgrades.
11.5 Delayed Configuration Commit
Allows grouping and simultaneous application of configuration changes to a specific device.
11.6 FIPS Mode
Enables FIPS mode for secure communications using an embedded cryptographic module.
Chapter 12: Status Reports
12.1 Port Access and Active Users
Allows administrators to view user access privileges and active sessions on serial ports.
12.2 Statistics
Provides a snapshot of status, current traffic, and other console server activities.
12.3 Support Reports
Offers useful status information to assist Opengear technical support with problem resolution.
12.4 Syslog
Maintains a record of system messages and errors, with options for remote syslog redirection.
12.5 Dashboard
Provides a summary of console server and managed device status, with custom widget configuration.
Chapter 13: Management
13.1 Device Management
Displays configured managed devices and their serial, network, and power connections.
13.2 Port and Host Logs
Allows administrators and users to view logs of data transfers to connected devices.
13.3 Terminal Connection
Provides two methods for accessing console server command line and attached devices via web browser.
13.4 Power Management
Enables users to access and manage connected power devices (PDU outlets).
Chapter 14: Command Line Configuration
14.1 Accessing Config from the Command Line
Describes using the config tool and Linux commands for system configuration.
14.1.1 Serial Port Configuration
Covers RS232 common settings, modes, and optional configurations for serial ports.
14.1.2 Adding and Removing Users
Details the process of adding, removing, and managing user accounts and their settings.
14.1.4 Authentication
Explains how to change the console server's authentication type (Local, RADIUS, LDAP, TACACS+).
14.1.5 Network Hosts
Covers adding and configuring network hosts for access and monitoring.
14.1.6 Trusted Networks
Restricts remote access to serial ports based on source IP address and network mask.
14.1.7 Cascaded Ports
Explains how to add slave devices for clustered console server management.
14.1.8 UPS Connections
Details adding managed and remote UPS devices for monitoring and control.
14.1.9 RPC Connections
Describes adding RPC connections for power devices via the command line.
14.1.10 Environmental
Configures environmental monitors, including sensors and alarm settings.
14.1.11 Managed Devices
Covers adding and managing devices, including connections and types.
14.1.13 Alerts
Details how to configure email, SNMP, or Nagios alerts for various events.
14.1.14 SMTP & SMS
Configures SMTP server for email alerts and SMS gateway for mobile notifications.
14.1.15 SNMP
Sets up the SNMP agent for status information and trap notifications.
14.1.17 IP settings
Configures IP settings for the primary network interface, including static or DHCP.
14.1.20 DHCP server
Enables and configures the DHCP server for the management LAN.
14.1.21 Services
Manually enables or disables network servers like HTTP, SSH, Telnet from the command line.
14.1.22 NAGIOS
Configures Nagios settings for monitoring console server and its devices.
Chapter 16: KCS Client Configuration
15.1 Custom Scripting
Supports GNU bash shell scripting for running custom scripts at boot or on alerts.
15.2 Advanced Portmanager
Manages console server serial ports, routes connections, and monitors data flow.
15.3 Raw Access to Serial Ports
Provides direct access to serial ports bypassing portmanager using tip and stty.
15.4 IP- Filtering
Uses iptables utility for stateful firewall of LAN traffic and IP filtering rules.
15.5 SNMP Status Reporting
Provides serial and device status information via SNMP and checks firewall rules.
15.6 Secure Shell (SSH) Public Key Authentication
Covers generation and configuration of SSH keys for public key authentication.
15.7 Secure Sockets Layer (SSL) Support
Explains SSL support using OpenSSL for secure browser access to the management console.
15.8 HTTPS
Guides on launching the HTTPS server and replacing default SSL certificates.
15.9 Power Strip Control
Manages remote power control devices (RPCs) using PowerMan and pmpower utility.
15.10 IPMItool
Utilizes ipmitool for managing Intelligent Platform Management Interface (IPMI) functions.
15.11 Custom Development Kit (CDK)
Allows custom script, binary, and configuration file modifications to firmware.
15.12 Scripts for Managing Slaves
Provides scripts for managing cascaded console server slaves from the master.
15.13 SMS Server Tools
Offers an SMS Gateway for sending and receiving short messages via GSM modems.
15.14 Multicast
Controls multicasting functionality for simultaneous information transmission.
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