I Can't Open Blackarmor Manager; I Can't Log In To Blackarmor Manager; I Can't Access A Share; I Can't Access A File On A Share - Seagate ST320005LSA10G-RK - BlackArmor 2 TB NAS 220 Network Attached Storage Server User Manual

Blackarmor nas 220 user guide
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I can't open BlackArmor Manager.

Check that the server is powered on and connected to the network. Run BlackArmor
Discovery and try to reconnect with the server, then launch BlackArmor Manager.

I can't log in to BlackArmor Manager.

Ensure that you are using a valid user name and password. Remember that user names and
passwords are case-sensitive.

I can't access a share.

Ensure that you have access to that share.
Ensure that you are using a valid user name and password. Remember that user names and
passwords are case-sensitive.
The volume that contains the share may be degraded because of a disk drive error or failure.
Check the status of your server's disk drives; see "Monitoring Status with the Server's LEDs"
on page 40 for more information.

I can't access a file on a share.

Ensure that you are allowed access to that file.
The volume that contains the share may be degraded because of a disk drive error or failure.
Check the status of your server's disk drives; see "Monitoring Status with the Server's LEDs"
on page 40 for more information.

I can't store any more files on a share because its volume is full.

If you are a user, see your BlackArmor administrator.
If you are an administrator, consider removing some of the files currently stored on the server.

A firmware upgrade failed.

Try to upgrade the firmware manually. For further assistance, contact Seagate Support at
www.seagate.com/support

A volume is in degraded mode.

A disk drive may have failed. For further assistance, contact Seagate Support at
www.seagate.com/support

I can't get streaming music from the BlackArmor server.

Ensure that you have iTunes installed on your computer. Ensure that you are using a
computer that's connected to the local network. Ensure that you have access to the share
where music files are stored.
BlackArmor® NAS 220 User Guide (Version 2)
Common Problems and Solutions
54

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