Table of Contents
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Models:
GRAND-I35-C
GRAND-I35-SP
SUPREME-I30-C
SUPREME-I30-SP
• Important operating
a n d m a i n t e n a n c e
instructions included.
WARNING: If the information in these
instructions is not followed exactly, a fi re
or explosion may result causing property
damage, personal injury, or death.
• DO NOT store or use gasoline or other fl am-
mable vapors and liquids in the vicinity of this
or any other appliance.
• What to do if you smell gas
- DO NOT try to light any appliance.
- DO NOT touch any electrical switch. DO
NOT use any phone in your building.
- Immediately call your gas supplier from a
neighbor's phone. Follow the gas suppli-
er's instructions.
- If you cannot reach your gas supplier, call
the fi re department.
• Installation and service must be performed
by a qualifi ed installer, service agency, or the
gas supplier.
In the Commonwealth of Massachusetts installation must be
performed by a licensed plumber or gas fi tter.
A CO detector shall be installed in the room where the appliance
in installed.
Installation and service of this appliance should be
performed by qualifi ed personnel. Hearth & Home
Technologies suggests NFI certifi ed or factory trained
professionals, or technicians supervised by an NFI
certifi ed professional.
Heat & Glo • Grand-I35-C, Grand-I35-SP, Supreme-I30-C, Supreme-I30-SP • 2206-901 Rev. P • 6/14
NOTICE
DO NOT DISCARD THIS MANUAL
• Read, understand and follow
these instructions for safe
installation and operation.
Owner's Manual
Installation and Operation
• Leave this manual with
party responsible for use
and operation.
WARNING
HOT GLASS WILL
CAUSE BURNS.
DO NOT TOUCH GLASS
UNTIL COOLED.
NEVER ALLOW CHILDREN
TO TOUCH GLASS.
A barrier designed to reduce the risk of burns
from the hot viewing glass is provided with this
appliance and shall be installed.
This appliance may be installed as an OEM
installation in manufactured home (USA
only) or mobile home and must be installed
in accordance with the manufacturer's
instructions and the Manufactured Home
Construction and Safety Standard, Title 24
CFR, Part 3280 in the United States, or the
Standard for Installation in Mobile Homes,
CAN/CSA Z240 MH Series, in Canada.
This appliance is only for use with the type(s)
of gas indicated on the rating plate. This
appliance is not convertible for use with other
gases, unless a certifi ed kit is used.
1
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Table of Contents
Related Manuals for Heat & Glo SUPREME-I30-C
Summarization of Contents
Safety Warnings and Notices
Critical Safety Instructions
Emphasizes reading and following safety instructions for installation and operation.
Fire/Explosion Risk and Gas Leak Procedure
Details risks of fire/explosion and steps for gas leaks.
Hot Glass Burn Warning
Warning against touching hot glass surfaces and keeping children away.
Qualified Personnel for Installation
Mandates qualified personnel for installation and service.
Owner Information and Label Location
Homeowner Reference Information Fields
Fields for recording model, serial number, and dates.
Locating Model and Rating Plate
Guidance on finding model and rating plate information.
Safety Alert Key Definitions
Hazard Level Definitions (DANGER, WARNING, CAUTION)
Defines DANGER, WARNING, and CAUTION levels for hazardous situations.
NOTICE Definition
Defines NOTICE for practices not related to personal injury.
Limited Lifetime Warranty Overview
Warranty Coverage Scope
Details the scope and coverage of the product warranty.
Warranty Period Commencement
Outlines the duration and commencement of the warranty period.
Warranty Conditions and Exclusions
Warranty Conditions and Validity
Lists the conditions under which the warranty is valid.
Warranty Exclusions and Limitations
Specifies exclusions and limits of liability under the warranty.
Listing, Codes, and Specifications
Appliance Certification and Standards
States the appliance's certification by Underwriters Laboratories (UL).
BTU and Material Specifications
Provides BTU output and material specifications.
High Altitude and Electrical Codes
Guidelines for high altitude installations and electrical codes.
Operating Instructions and Safety
Gas Fireplace Safety Precautions
Crucial safety precautions for operating the gas fireplace.
Your Fireplace Overview
Overview of the fireplace and its general components.
Fireplace Operation Details
Clear Space and Decorative Elements
Requirements for clear space and use of decorative fronts/surrounds.
Control Systems and Battery Backup
Information on controls, battery backup, and module operation.
Pre-Operation and Module Checks
Control Priority and Module Reset
Clarifies control priority and module reset procedures.
Ignition System Identification and Pre-Checks
Identifying ignition systems and pre-operation checks.
Lighting Instructions (IPI)
Safety and Gas Leak Procedures
Essential safety and gas leak detection steps before lighting.
IPI Lighting and Shutdown Steps
Step-by-step guide for IPI lighting and shutdown.
Standing Pilot Ignition Lighting
Safety and Gas Leak Procedures
Essential safety and gas leak detection steps before lighting.
Standing Pilot Lighting and Shutdown Steps
Step-by-step guide for standing pilot lighting and shutdown.
Post-Lighting and FAQs
Initial Break-in Procedure
Procedure for the initial burn-in period of the appliance.
Common Issues and Solutions
Addresses common operational issues and their resolutions.
Maintenance and Service
Homeowner Maintenance Tasks
Tasks homeowners can perform for appliance maintenance.
Glass Cleaning and Venting Checks
Instructions for glass cleaning and venting system checks.
Remote Control and Decorative Element Maintenance
Maintenance for remote controls and decorative elements.
Service Technician Maintenance Tasks
Gasket, Glass, Log, and Firebox Checks
Annual inspections of key components by a technician.
Control Compartment and Firebox Top Cleaning
Annual cleaning of the control compartment and firebox top.
Burner Ignition and Operation Service
Annual Burner System Checks
Annual checks for burner, pilot, and ignition components.
Component Inspection and Verification
Inspecting orifices, pressures, and pilot assembly components.
Installation Overview
Typical Appliance System Diagram
Diagram illustrating a typical installation of the appliance system.
Installation Planning and Preparation
Design, Tools, and Inspection
Considerations for design, tools, inspection, and part condition.
Installation Requirements and Warnings
Guidelines for clearances, piping, wiring, and part usage warnings.
Fireplace Size Requirements
Minimum Opening and Clearance Rules
Specifies minimum opening, clearances, and component removal rules.
Cutting Restrictions and Fan Gap
Details sheet metal cutting restrictions and fan gap recommendation.
Fireplace Opening Dimensions
Model-Specific Opening Dimensions
Provides opening dimensions for different models.
Vent Pipe Bend Clearance Note
Note on adding height clearance for vent pipe bends.
Mantel and Wall Projections
Clearance Requirements and Warnings
Warning to comply with clearances and requirements for combustible materials.
Leveling Leg Usage for Clearance
Instructions for using leveling legs to create clearance.
Vent Termination Clearances
Minimum Vent Termination Clearances
Details minimum clearance requirements for vent termination.
Venting Safety Warnings
Warnings about fire risk and insulation near vents.
Installation Preparation Steps
Firebox Prep, Inspection, and Damper
Steps for firebox prep, inspection, cleaning, and damper handling.
Gas Line and Conversion Notice
Guidelines for gas line installation and fireplace conversion notice.
Electrical Outlet Box Installation
Information on installing an electrical outlet box.
Installing Vent Pipe and Appliance
Vent Limits and Flue Connection Warnings
Specifies vent limits and warns against shared flue connections.
Venting Components and Connection
Lists vent kit components and instructions for connecting vent pipes.
Appliance Placement and Securing
Vent Connection Warnings and Leg Relocation
Warnings on vent connection and instructions for leveling leg relocation.
Leveling and Surround Installation
Guidance on leveling the appliance and installing surrounds.
Critical Warnings on Part Usage
Warnings about part positioning and using unapproved parts.
Remote Control Installation
Receiver and Module Placement
Instructions for placing remote receiver and control modules.
Adaptor and Termination Cap Installation
Safety Caution and Damper Flashing Kit
Safety caution and instructions for optional damper flashing kit.
Chimney Sealing for Drafts and Odors
Instructions for sealing the chimney around the vent.
Gas Information and Connections
Fuel Conversion and Gas Pressure
Requirements for fuel conversion and gas pressure verification.
Gas Connection and Purging Warnings
Steps for gas connection and warnings regarding purging.
High Altitude Installation Guidelines
Guidelines for installing the appliance at high altitudes.
Electrical Information and Wiring
General Wiring Requirements and Warnings
General wiring rules and critical warnings about voltage connections.
Ignition System Wiring (Standing Pilot & IPI)
Wiring instructions for standing pilot and IntelliFire Plus ignition systems.
Wiring Diagrams
IPI Ignition System Wiring Diagram
Wiring diagram for the IntelliFire Plus (IPI) ignition system.
Standing Pilot Ignition Wiring Diagram
Wiring diagram for the standing pilot ignition system.
Optional Accessories and Wiring
Accessory Compatibility and Connection
Compatibility with controls and accessory connection guidelines.
Servicing and Wire Replacement Warnings
Warnings regarding wire labeling for servicing and replacement specifications.
Fan Wiring and Control Module
Fan Wiring with Remote Control
Instructions for wiring the fan with remote controls.
Control Module Operation Reference
Reference to section detailing control module operation.
Finishing and Clearances
Mantel and Wall Projection Clearances
Specifies clearances for mantels and wall projections.
Clearance and Leveling Leg Usage
Details clearance under insert and use of leveling legs.
Appliance Setup Procedures
Glass, Materials, and Lava Rock Placement
Steps for removing glass, cleaning, and placing lava rock.
Ember Placement Warnings
Warnings and instructions for correct ember placement.
Log Assembly Installation (LOGS-135)
Log Set Identification and Handling
Identifies log set and cautions about handling.
Log #1 Placement Instructions
Instructions and diagrams for placing Log #1.
Log Placement Instructions
Log #2 and #3 Placement
Instructions for placing Logs #2 and #3.
Log #4 and #5 Placement
Instructions for placing Logs #4 and #5.
Log Placement Instructions (Continued)
Log #6 and #7 Placement
Instructions for placing Logs #6 and #7.
Log Assembly Installation (LOGS-130)
Log Set Identification and Handling
Identifies log set and cautions about handling.
Log #1 and #2 Placement Instructions
Instructions and diagrams for placing Logs #1 and #2.
Log Placement Instructions (LOGS-130)
Log #3, #4, #5 Placement
Instructions for placing Logs #3, #4, and #5.
Log #6 Placement Instructions
Instructions for placing Log #6.
Fixed Glass Assembly and Air Shutter
Glass Assembly Removal and Replacement
Steps for removing and replacing the fixed glass assembly.
Air Shutter Setting and Adjustment
Guidelines for air shutter settings and adjustments.
Troubleshooting - Standing Pilot System
Pilot Ignition and Flame Stability Issues
Troubleshooting pilot ignition failures and stability problems.
Troubleshooting (Continued)
Pilot Outage, Burner Issues, and Glass Sooting
Addresses pilot outages, burner issues, and glass sooting.
Flame Appearance Issues
Troubleshooting blue and lifting flames, and ensuring proper burner operation.
Troubleshooting - IntelliFire Plus System
Pilot Ignition Failures (Noise/Spark Issues)
Troubleshooting pilot ignition failures with various spark/noise conditions.
Pilot/Burner Ignition Issues
Troubleshooting issues where pilot lights but burner fails to ignite.
Reference Materials
Appliance Dimension Diagram
Diagram showing the physical dimensions of the appliance.
Model-Specific Dimensions Table
Provides opening dimensions for different models.
Vent Kit Components
Direct Vent Flex Liner Kits
Information on various direct vent flex liner kits.
Flex Liner Accessory Kits
Details on accessory kits for direct vent flex liners.
Service Parts - GRAND Models
Log Set Assembly Parts
List of service parts for the log set assembly.
Valve Assembly and Related Parts
Parts list for valve assembly and related components.
Service Parts - SUPREME Models
Log Set Assembly Parts
List of service parts for the log set assembly.
Valve Assembly and Related Parts
Parts list for valve assembly and related components.
Service Parts - Valve Assembly Details
Valve Assembly Diagram and Components
Diagram and parts list for the valve assembly.
Specific Part Numbers and Itemization
Detailed listing of specific part numbers.
Service Parts - Valve Assembly Continued
Valve Assembly Diagram and Components
Diagram and parts list for the valve assembly.
Specific Part Numbers and Itemization
Detailed listing of specific part numbers.
Service Parts - Kits and Assemblies
Gasket, Refractory, and Other Assemblies
Service parts for gasket, refractory, and other assemblies.
Fuel Conversion Kits by Model
Lists conversion kits available for different appliance models.
Contact Information and Manual Notice
Dealer Contact and Dealer Locator
Advice to contact dealer and find dealer locations online.
Manual Retention Notice
Instruction not to discard the manual.
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